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    Birr AC & Heating Corp

    5.0 (4 reviews)
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    Services - Birr AC & Heating Corp

    Water heater installation

    Water heater repair

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    Ryan Anthony's Heating Service - Channels

    Ryan Anthony's Heating Service

    (30 reviews)

    Their technicians do great work though this company had a severe lack of communication and they…read moresent me to collections. I will break it down. 11/2024 the came and replaced a transformer on a buzzing heating unit of which I paid $150 for them to come and evaluate earlier. No bill was issue and I was asked to call the office. The same day they confirmed this fee would be applied to the invoice via phone. An invoice was never received so I figured there was no bill. The transformer is $100 online. I contracted with them to do further work for roughly $2,300. Bill was paid the same day. 3/2025 they issued a bill for $430 for 15 minutes of work. Ok but they did not remove the $150 evaluation fee they charge to just come out though they said they would. I responded immediately to the email asking why it took so long for them to invoice and to remove the $150 as the office promised. No response was received. 4/2025 they sent me to collections for this bill. The company is unprofessional in their communication and I would not recommend them though they did decent work. All they had to do was email back or call regarding the invoice.

    Since this is an important decision, I'm going to spend more time on this than a restaurant review…read more I had a Fujitsu mini-split heat pump system installed and 3 heads to replace in-wall air conditioners. Pre-Agreement: 3/5: Ryan came to my house promptly after inquiring and gave me the basics. He took some photos and measurements . I received a quote about a day later. I never saw anything showing that calculations were done to size the unit properly. Perhaps his experience can answer that question quickly but be aware. For a while, there was a good amount of conversation with questions and answers. About a week later, I stopped by their office at Ryan's request and looked at their system. I had some questions that never got answered. For example, I was looking to see if they sold models that were more SEER efficient. I told them multiple times that I wanted to be able to control the system with my phone, but they did not quote me the units that had the WIFI module built in, nor did they order me the Wi-Fi units. I still don't' have them as of this writing. Preparation & Scheduling: 2/5: I called their office about 2 weeks after I first made contact, I committed, and Let Sue know what date I wanted. I was specific because I was trying to schedule enough time between two business trips to get everything done. About a week before the date, their office called me and confirmed the wrong date. This caused me a delay and made it more difficult to get the follow up items done on my side (Painting etc.) They did try to correct this and split the install over 2 days. They were really no help at all at organizing rebates. They should have someone in the office organizing this for their customers. They didn't seem to have a good understanding on the rebates from the electric company and tax credits. They recommended two people: Keith did the construction, spackling and siding repair and was priced right and a good worker. Sean was their recommended electrician who was totally overpriced. He basically had to run a cable about 40 feet in the unfurnished part of my basement and pop a hole outside to mount the box. He charged $950 for an hour of work. Installation: 5/5: Installation took two days. The team arrived on time and worked hard. I didn't even see them take a lunch. They were neat and organized. You could tell they knew what they were doing and had a plan. I received a basic orientation on how to use the system. Post Installation & Follow-Up: 2/5: There was no follow up call to see how the system was working or to give me an update on the WIFI adapters which they told me were back ordered. Operation: 4/5 - After about a month, the system is working very well. It's cooling my space. It is whisper quiet. Often, I cannot even hear it at all. It's annoying not having the ability to set schedules because I don't have the Wi-Fi module. Service: Unknown yet. I have not had an issue. I never received a formal service agreement. They just told me rather informally that it's 5 years labor. They are an elite Fujitsu dealer so it's 12 years warranty on the parts. Value: 3/5: The system that they quoted me was for a SEER rating between 18.2 - 20.0 for cooling and 8.3-9.2 for heating. I would have spent more money for a more efficient system, but I could not get them to engage. Overall: 4/5: The system is running well and a great install. If they ever call me about the Wi-Fi adapter perhaps I'll adjust the rating. The company is promising but could use some improvements: When I visited their office, I saw they had the book Raving Fans by Ken Blanchard. A fine book that is a guide to wowing customers by giving them what they need and more. The company should aspire further to its tenants by ensuring they are wowing customers at the end of a job like the book prescribes. SPECIAL NOTE: The owner of the company called me after reading my review concerned with the original 3 star rating. We had a good conversation and he took some of my feedback constructively. This is a great sign that the company is serious about the feedback from the customers. I have made some adjustments to this review to reflect that conversation and added a star to the review. Thank you Ryan.

    Hartmann's & Esposito Plumbing Heating & Air Conditioning

    Hartmann's & Esposito Plumbing Heating & Air Conditioning

    (20 reviews)

    It takes a lot to get me to a one star review, but when you feel like you've been taken advantage…read moreof, paid for services that you don't feel like were complete or legitimately needed in the first place, and you just aren't respected or valued as a customer, it leads you here. That's where I'm at with Hartmann's & Esposito. Honestly, I was going to write up a whole review detailing everything that happened, but it's not worth my time explaining it. Just know that there is a reason this place has 2 stars on Yelp. The issues others have had with contacting, quoting fair pricing, and doing a legitimate job are all unfortunately true. I had actually used Hartmann's and Esposito in the past and my experiences were decent, but this most recent circumstance (with, to give some details, my furnace and parts that were not actually needed and never completely fixing the issue they created) has left the ultimate bad taste in my mouth. Overall, the whole situation from the start felt like I was being taken advantage of and not once did I actually feel like my time and my satisfaction with this company and the work they did was important. There's a real lack of responsibility, integrity, ownership, honesty, and respect taking place with Hartmann's and Esposito. In no way would I recommend them to anyone else and I will now be looking for a company that is competent, skilled, proficient, and values me as a customer.

    I had called to request assistance because my heat was not working, and I was informed that there…read morewould be a $180 service fee for the visit, which I agreed to. When your technician arrived, he informed me that I had a broken circulator. He then began tapping on it and said, "I tried banging it, but as you can see, it doesn't turn on." He went on to say that I needed a new one and that it would cost about $750. When I questioned the amount, he replied, "Well, it's not 7 dollars," and laughed. I did not appreciate that remark--it came across as unprofessional given the situation. I got a second opinion and it turned out I needed to bleed the air in the pipes and it worked. The whole experience left me feeling taken advantage of and disappointed in the service.

    Birr AC & Heating Corp - hvac - Updated June 2026

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