Came in for an oil change. Everyone was Genuine, kind, and it was a peaceful atmosphere with great…read morepeople taking care of you here. My experience was smooth, flawless and I felt like a valued customer. Thank you Ken for providing such a fantastic experience from start to finish. This team was quick efficient and you can bet your bottom dollar I'll be back. Thank you and your amazing team! I got a fair price, no games or underhanded quotes. Straight forward service and that's how you get er' done!

I had set an appointment with pride auto care to get some work done on my vehicle and when I talked…read morewith them over the phone explaining what needed done they said that they could do the work with no problems, so I took time out of my day 45 minute drive to go all the way down there and it was a waste of time. They said they couldn't help me and that I needed find another shop,This is the most ridiculous thing I have ever encountered!!! worst experience ever. I would not recommend this place to nobody. VERY VERY bad customer service!!!

Love this place!! The best for my rideshare vehicle!…read more They give me heads up suggestions and make sure to get me competitive pricing.

Our front end of our 2012 Toyota Corolla needed serious repairs. We took it in on July 22nd and got…read morerepairs completed the following day. Lender car was given until repairs were completed. Very kind, honest , friendly and had reasonable pricing. Thank you Brett , Alex and the Crew. We felt the difference instantly and feel safer.

They do not stand by their warranty. My vehicle always has…read moremore issues after leaving here, always top dollar charges and low quality work with no warranty. 3 year/ 36,000 warranty is a joke. Horribly run company. Nothing Christian about this place

I am so thankful I came across this shop! I had an emergency situation arise, and they provided the…read morebest customer service I've ever experienced at any mechanic. The woman at the front desk, I can't remember her name because I was distracted, but she had strawberry blonde hair -- was extremely helpful and kind, guiding me through everything with patience and understanding. The owner, Doug, personally introduced himself and noticed I was a little stressed, which meant a lot. I left feeling so thankful and blessed that they were able to help me. I was so impressed when I went in for my transmission acting weird, that I scheduled my brake appointment with them in two weeks, and I can confidently say I refuse to go anywhere else now. I've already started referring all my friends here and I just left the shop 30 min ago haha. I've already sent their contact to 2 people and I will be referring more for when they need help with their car. Thank you!!!! Best shop ever!

This is the only shop that I trust to touch my daily driver (2026 RS Q8 performance SUV)- no…read morenonsense shop that has competent mechanics who don't try to inflate your service bill and who know how to keep your Audi running like new. Prices are extremely reasonable (for high performance Audi vehicles) especially when compared to the Audi stealership's service department (where I had purchased my vehicle from this past summer).

This review is quite overdue, but Platinum Auto, and specifically Trent, have earned it. We had…read moresome transmission work done on our 2017 VW here at Platinum. A couple of weeks later, McDonald VW completed some recall work on the car and reported that the transmission was leaking. They recommended that XYZ be done to the car. I quickly called Platinum Auto, and Trent immediately offered to have me bring the car back in so they could put it back on the lift and inspect it. I brought the car in, and they immediately put it on the lift for inspection. They quickly alleviated my concerns when they told me the transmission wasn't leaking at all. Trent even took the time to watch the video McDonald sent me and almost laughed at what they were trying to claim was a transmission leak. I will certainly continue to come back.

They fulfilled my service request. They recharged my A/C in a quality fashion. It was a great…read morevalue (found them off Groupon). And they were able to diagnose a faulty front strut installation on my 2003 Gold Jaguar S-Type to boot!

I was in and out fast friendly and transparent! Not more I can ask for. They were able to get my…read moreAudi fixed quickly!

Jeno's fixed the ball joints but didn't fix, or tighten the lower control arms and then somehow did…read morean alignment on my car. Thanks, Jeno's, you lost me as a customer! Too bad I can't give 0 stars. If I drove on the highway or in the mountains your shoddy work could have gotten me killed!

I trust Jeno's to get the job done right. Love their after hours drop off/pick up service. They've…read morebeen helping my family keep our cars running smoothly for years.

Really happy with their services. They were incredibly attentive and took the time to track down…read moreissues we'd been dealing with for a while--problems no one else had been able to diagnose. Their knowledge and thoroughness really reassured us that the work was being done properly and that they were genuinely committed to investigating and reporting back. They also walked us through which items made the most sense to address first based on labor costs, helping us avoid bigger expenses down the road. They took great care of both us and the car; I got it back in tip‑top shape, plus they surprised me with a small detail as a token of appreciation... and a new ducky friend. Thank you so much for being a trusted shop in the community. We truly appreciate you!

I always appreciated how a diagnostic report was done on my vehicle each time I went in for…read moreservice. I had been bringing my vehicles to this place for 7 years. The last time I brought vehicle in, I was told rack and pinion needed to be replaced because it was leaking fluid and boots were warn. Turns out, boots either were cut or it is possible, due to the age of my vehicle, boots may have cracked on their own; however, system is not leaking, they just over filled the power steering fluid. It stopped leaking after the over fill went away. I got a second opinion and job not needed at this time. A few months before that my brakes needed to be replaced. They replaced them with after market parts, which sometimes is good, it in my case, the brakes did not turn out okay. Brakes were making a horrible noise after the replacement. However, they did make it right and replaced the parts again and they are fine now. Honestly goes a long way with me. If they can't be honest, I can't afford the time having to take my vehicle back numerous times for work not done correctly or if I am told to fix something that is not broken.

Mike was great, speedy and very professional... All I had to do was come outside. Give him the…read morekeys. By the time I had my coffee he was finished within the hour. Much easier than actually going to the shop.