It's was my first time there on July 17, 2025 I'm praying that my experience here will be pleasant,…read morepositive and healing. I'm scheduled for a colonoscopy- I was told that the soonest they could get me in for the procedure is August 21, 2025 I have called to ask for something sooner but his scheduler said nothing sooner and if pain persists go to the hospital. Honestly this was very unsettling. I had blood work done she also stated that the PA signed off on it so if something was alarming I would have gotten a phone call- this is neither reassurance. Initially to get in with the doctor I called for 5 days looking for a cancellation as recommended by the staff to be seen sooner (no success) some of these reviews are scary . Document Everything. I was also granted a referral for the Doctor but I seen the PA . I'm not sure what the protocol is.

I called in January as I had a procedure that was supposed to to be done within a year. I…read moreexplained that I had a recent heart attack and was on medication. I was told they could not do the procedure and would have to contact the heart doctor. Six months, never contacted the doctor but, they billed 265 dollars to take my phone call. What a scam! Borderline criminal tactics. So desperate for money you skim it from elderly disabled. Shame on you!

Dr Dam and Cice the office manager are focused on patients care and professionalism. Other Doctors…read moreclinics and groups should be as focused and responsive. I do recommend Platinum for great care out there.

Haven't been to the first appt yet, but setting up first appt for consultation took forever, never…read moreexperienced this kind of lengthy set up. Currently 30 min in and not done :(

This establishment is unbelievable RUDE and UNPROFESSIONAL . I had scheduled an appointment with…read moreDr. Andrea Tieng two months ago and the appointment is on 05/04/2026. They texted me today and wanted to call their office. They couldn't confirm if I will have a telephone appointment or in person visit and they didn't even know what office I will go to??? That is the answer I got today after waiting for two months. No appointment confirmation, all they said there were no instructions from Dr. Tieng? My appointment is on 05/04/2026. If they can't even confirm what office i am going to ??? WTF would I keep my appointment for??? The operator was so unprofessional. All she said were I can't give no answer right now, wait until Monday then we will let you know??? Is this a JOKE!!!!!!

I want to give the best kudos to lovely Linda. she has always helped me out, going above and beyond…read moreevery single time there is something that I need or insurance causing troubles. she is very knowledgeable and great at communicating between me and the doctor in a timely manner. Dr Tieng has listened to my concerns and was also working on getting all possible testing taken care of to make sure I am healthy. I was not able to get everything done due to insurance issues- which I cannot blame an office for that. so just pending on new insurance. this office works well with my needs and accommodations and I appreciate it

Dr.Shakfeh was great. He explains everything with ease. His staff was welcoming and friendly.read more

I recently had a colonoscopy performed by Dr. Mohammad J. Shakfeh at Montclair Hospital, and I…read morecouldn't be more grateful for his care. He is an exceptionally gentle, careful, and human doctor. From the very first moment, he makes you feel like you are in good hands. What I value the most is that he stays attentive throughout the entire process, providing warm care that truly makes a difference. I highly recommend him for his professionalism and his kind bedside manner.

Dr. Salaimani is a wonderful Dr.. after my second endoscopy he called and explained the results and…read morethe treatment plan. After that, I had an ultrasound of my liver and found an issue so I made an appointment. Unfortunately I was seen by a nurse practitioner who launched into the results from a while ago that I already talked to the dr. about. I stopped he and told her that I was there for a different issue. She said that she wanted to go over the results from tests done months ago and would get to the liver issue later. Update: No one answers the phone down there and instead an "AI" assistant answers but offers no help. My appointment with the dr has been scheduled 5 months out. The Dr is great- his support staff, including the snotty NP, is not helpful or caring.

Dr solaimani is kind and seems genuinely concerned and interested in helping you however , his…read moreoffice staff , computer system and portal are incompetent. There is no follow through . No one takes responsibility for the total care of the patient here . The office staff controlled solve, the portal doesn't contain results or provide easy assess to enter information regarding history ,medications etc At My first visit ,Dr Solaimani ordered labs and other tests unbeknownst to me. The office staff scheduled an appointment for me to follow up with the doctor two months after the first appointment for which I had to pay a $70 co-pay and my insurance was billed several hundred dollars. When I got there, they told me I hadn't done the labs the Dr had ordered. I inquired as to why I wasn't notified of the labs at the first visit , there answer was " well we must've had a student who put you in the room and she didn't enter your specific lab you use into the computer " . When I ask about why there was no follow-through on this why no one called me to inquire about why I hadn't had the labs before my appointment, they said oh we don't do that. We don't have any way to know about that. They kept referring to possibly a student that made mistakes the last time I was there. No one wanted to take accountability and they couldn't explain the process of how these things are normally done. It sounds like computers run this office, not thinking responsible people. The nurse practitioner I saw (when I had scheduled an appointment with the Dr) spent only 6 minutes with me informing me "all the results of my previous colonoscopy was normal) something the Dr told me after the procedure. Then ushered me out to schedule another appointment in two months after I complete the labs they had "previously ordered. When I ask about why I didn't see the doctor at this visit, as previously scheduled I was told "oh you have to tell us when you come in so we can put you in the right room to see the Dr." "We don't know who your appointment is with!" This office needs an overhaul from the top down! I feel they just want to schedule expensive procedures such as colonoscopies and EGD's , bill your insurance then dismiss you after they have completed these .I will not return!

Dr. Lah was very professional and brutally honest. His staff handled the appointment and transfer…read moreof medical records in a timely manner.

I want to make an appointment for my mother, the signal may be bad for the first time.and I tried…read moreseveral more later, the operator didn't answer directly. Doesn't she know how dangerous this is for the patient,very Irresponsible

Took my mother in this morning for her first appointment with Dr. Hung, and we had a wonderful…read moreexperience. From the moment we walked in, we were warmly greeted and treated with kindness by the two front desk staff members. Dr. Hung and his assistant were equally kind and professional. He took the time to truly listen to our concerns, thoroughly explained my mother's condition, and provided clear guidance on the next steps moving forward. Overall, the entire team delivered exceptional customer service, and we truly appreciated the care and attention we received.

Worst bedside manner. RUDE AND DISMISSIVE. Saw him once and never went back. Went to a REAL…read moregastroenterologist who actually listened to me. Couldn't be happier!

Dr. Shakfeh was very attentive and explained everything. He made sure I was comfortable before and…read moreafter my procedure.

With a history of colon cancer in my family, this was my fourth colonoscopy--and honestly, it was…read morethe most comfortable experience I've had. Dr. Moe and his staff were great. The Glenwood Surgery Center in Riverside was super clean, and everyone there was really friendly and made the whole thing easy. They told me I might be there a few hours, but everything moved pretty quickly and I was out sooner than expected. The whole process just felt smooth from start to finish. I did my homework ahead of time and saw all the good reviews for Dr. Moe--now I get it. Definitely recommend Dr. Moe and the team at Glenwood.