The office staff, particularly whoever handles scheduling, does not seem to be organized or…read morecommunicate well. On one occasion, I received multiple phone calls in the same day asking why I had scheduled an appointment before my ultrasound was completed. I repeatedly explained that the appointment was to discuss the results of a previous ultrasound, which had already been completed and was in my chart. Despite explaining this several times, they continued to question me. The final issue that led me to cancel my care was when I was scheduled for an endoscopy. No one contacted me beforehand to explain what my out-of-pocket cost would be. Since my procedure was the next day, I called the office because I didn't want to be surprised by a large bill. I spoke with Maggie, and the interaction was extremely disappointing. Rather than listening to my concerns, she repeatedly talked over me while I was simply trying to understand why the office couldn't provide an estimate after obtaining the insurance authorization. It felt like the office was focused on getting paid by the insurance company but not on making sure patients understood their financial responsibility ahead of time. Instead of helping, Maggie told me to call my insurance company or the surgery center myself. I explained that I didn't understand why I had to make multiple phone calls when the procedure had been scheduled through their office. Even after I politely asked her to let me finish speaking, she continued interrupting me and eventually hung up on me. I have worked in customer service for many years, and throughout the conversation I remained respectful. There was nothing that justified ending the call that way. As a result of this experience, I canceled my procedure and will be finding another gastroenterologist. The physician may be excellent, but the office staff's communication, professionalism, and customer service need significant improvement. Based on my experience, I cannot recommend this practice.

Dr. Kara was so kind and insightful--she really listened and made me feel cared for. Staff was…read morefriendly and office was clean and tidy.

I came in for a screening with Dr. Scott Lee, and the experience was excellent from start to…read morefinish. Dr. Lee is extremely professional, kind, and patient. He explained everything clearly, took his time to answer all my questions, and made the whole screening process feel calm and stress-free. I felt truly cared for and confident throughout the visit. It's not easy to find a doctor who is both highly knowledgeable and genuinely attentive - Dr. Lee is exactly that. Highly recommend!

Ever since I first met him I felt a sense a calmness, immediately in his presence. He's so…read morethorough, honest and patient. Also, unbelievably knowledgeable. Always asking for consent and personal feedback such as: feelings, thoughts, unlimited of questions. Dr. Lee is genuinely out for us the patients and our best interest. I've met with multiple other GI Docs and left feeling disregarded, minimized, disrespected, confused, and quite frankly treated like a dollar sign. I honestly have never felt more seen and comfortable with Dr. Lee. I don't have one bad thing to say about him or his staff. I highly recommend him! A shout out to Yasmeen. I'm always emailing and calling her, she's so nice, very knowledgeable, patient with me, and so understanding. She works very hard and is on top of everything. I always get a fast response no matter what. Even though it's probably not necessarily her job she always helps me. Not once has she made me bad or an inconvenience to her. She's super friendly, down to earth and still professional. Thank you so much. We need more cool peeps like you and Dr. Lee respectfully of course in the medical field.

I highly recommend Dr. Abdelkarim. He is incredibly patient, thorough, and truly cares about his…read morepatients. He stayed committed to my care and continued working with me until my stomach issues were finally resolved. You never feel rushed or like just another patient--he listens, takes your concerns seriously, and treats you like family. I'm so grateful for the level of care and attention I received and would absolutely recommend him to anyone looking for a knowledgeable and compassionate gastroenterologist.

It's was my first time there on July 17, 2025 I'm praying that my experience here will be pleasant,…read morepositive and healing. I'm scheduled for a colonoscopy- I was told that the soonest they could get me in for the procedure is August 21, 2025 I have called to ask for something sooner but his scheduler said nothing sooner and if pain persists go to the hospital. Honestly this was very unsettling. I had blood work done she also stated that the PA signed off on it so if something was alarming I would have gotten a phone call- this is neither reassurance. Initially to get in with the doctor I called for 5 days looking for a cancellation as recommended by the staff to be seen sooner (no success) some of these reviews are scary . Document Everything. I was also granted a referral for the Doctor but I seen the PA . I'm not sure what the protocol is.

I've been taking my son to Dr. Berry since infancy, he's 13 now. My sister takes her kids here a…read morewell. We couldn't be more happier with Dr. Berry and his staff, he listens and is extremely knowledgeable. Couldn't be happier. I'm 8 months pregnant and will be taking my new baby here as well. Thank you Dr. B.

WORST DOCTOR EVER!!!!!!!. 10 yr old straight A active son chronically sick (120 days of school…read moreyear). For months & months he was sent for internal cameras, drinking barium for tests, & Dr Berry prescribed tons of pills. Convinced husband son was faking it when my son DESPERATELY needed his Dad's support We almost got divorced over how he then daily treated our son until I went to a GREAT DICTOR I took my son to Dr Galen Huang. Kept interrupting me during case history "did Dr Berry EVER bother to do a quick & cheap lactose intolerance test ?" NO DR BERRY DID NOT. 10 minutes with Dr Huang and my son was almost "cured". Super quick test showed my son was massively lactose intolerant ! Any guess what all the drug companies use as a cheap filler in all their pills Berry prescribed? LACTOSE !! Dr Berry did NOT do a totally non-invasive and 1st step inexpensive test that takes less than 3 hrs sitting in a waiting room after drinking a solution in a cup. NO !!! The "wildly expensive cure" ?? Cheap generical over the counter lactaid pills before milk, ice cream, cheese etc . Oh and my son & his father - over 30 years later - have never again had a good or close relationship. My son's 4 siblings were so upset over how my husband treated me their brother when he was so sick almost every single day that they too have a pretty bad relationship with their father. You did a great job on our family Dr. Berry

Dr. Shakfeh was very detailed oriented in explaining the whole process to me he made me feel…read morewelcome and very comfortable throughout The Whole procedure I highly recommend his excellent patient care. Montclair Hospital center staff took good care of me made me feel very comfortable I'm very happy And satisfied with my whole medical experience.

Everything as Absolutely AWSOME All the Staff were so kind to My Mom Sandra. Thank you very Much…read morefor taking care of Her in what she had to get don, with All My Heart I am Absolutely Grateful.

I scheduled my first bikini laser hair removal appointment through their third-party call center,…read morewhich I believe is based in India. I specifically booked for 4:00 PM, shaved and prepped the night before, and showed up on time. I ended up waiting until 4:30 PM with no update. When I finally asked the front desk what was going on, they told me to wait another 5-10 minutes even though they close at 5 PM. I said I wanted to cancel, and the staff member didn't even apologize for the delay or the wasted time. I wasted an entire hour between driving there, sitting in their waiting room, and driving back home. Totally unprofessional and disorganized. If this is how they manage appointments and treat first-time clients, I would never trust them with a laser.

Dr. Omidi was incredibly kind and accommodating. I'm having a lot of discomfort with my chin, and…read moreas a last resort, I reached out to Dr. Omidi a few weeks ago. I feel assured that he will do a wonderful job in an upcoming procedure to fix the issues that I'm having. He accommodated his fees to match what is more affordable.

Had to take my boy here a few months ago since he broke a bone during practice. This building is…read morelocated by the Monster building off the E-91. The staff is extremely friendly and their patient care is top notch!! The anesthesiologist comes in before surgery to explain the risks. There is a very nice comfortable waiting room you can wait in for the duration of the surgery. I didn't wait long (maybe about an hour), and then the surgeon notified me that the surgery went well. The whole process was surprisingly quick! We were in and out within 3 hours. In the evening, the surgeon called me to ask how Maui was doing. Very good service and compassionate care!! Highly recommend!

This place was great. Everyone was so nice and professional. I really appreciate how they treated…read moreme the entire time. I didn't get the clerks name as I was anxious and really into my head since this was my first time having a procedure, but she was very pleasant. I started to calm down as Megan the preop nurse took me back and was very thorough with explaining everything. Kevin the intraop nurse helped me forget what was going on by talking to me about the NBA Championships(I'm rooting for the Pacers, but not mad if Thunder takes it). Thank you Kevin. The recovery nurse, Marissa was very comforting after the procedure. Her discharge education was clear. Appreciate that. Thank you to the Anesthesiologist, Dr. Nguyen. I was most nervous about that as I have never been put under. After speaking with him, my nerves were pretty much gone. A final thank you to Dr. Tam. I really appreciate your bedside manner. Everything felt smooth and efficient.

Dr. Salaimani is a wonderful Dr.. after my second endoscopy he called and explained the results and…read morethe treatment plan. After that, I had an ultrasound of my liver and found an issue so I made an appointment. Unfortunately I was seen by a nurse practitioner who launched into the results from a while ago that I already talked to the dr. about. I stopped he and told her that I was there for a different issue. She said that she wanted to go over the results from tests done months ago and would get to the liver issue later. Update: No one answers the phone down there and instead an "AI" assistant answers but offers no help. My appointment with the dr has been scheduled 5 months out. The Dr is great- his support staff, including the snotty NP, is not helpful or caring.

Dr solaimani is kind and seems genuinely concerned and interested in helping you however , his…read moreoffice staff , computer system and portal are incompetent. There is no follow through . No one takes responsibility for the total care of the patient here . The office staff controlled solve, the portal doesn't contain results or provide easy assess to enter information regarding history ,medications etc At My first visit ,Dr Solaimani ordered labs and other tests unbeknownst to me. The office staff scheduled an appointment for me to follow up with the doctor two months after the first appointment for which I had to pay a $70 co-pay and my insurance was billed several hundred dollars. When I got there, they told me I hadn't done the labs the Dr had ordered. I inquired as to why I wasn't notified of the labs at the first visit , there answer was " well we must've had a student who put you in the room and she didn't enter your specific lab you use into the computer " . When I ask about why there was no follow-through on this why no one called me to inquire about why I hadn't had the labs before my appointment, they said oh we don't do that. We don't have any way to know about that. They kept referring to possibly a student that made mistakes the last time I was there. No one wanted to take accountability and they couldn't explain the process of how these things are normally done. It sounds like computers run this office, not thinking responsible people. The nurse practitioner I saw (when I had scheduled an appointment with the Dr) spent only 6 minutes with me informing me "all the results of my previous colonoscopy was normal) something the Dr told me after the procedure. Then ushered me out to schedule another appointment in two months after I complete the labs they had "previously ordered. When I ask about why I didn't see the doctor at this visit, as previously scheduled I was told "oh you have to tell us when you come in so we can put you in the right room to see the Dr." "We don't know who your appointment is with!" This office needs an overhaul from the top down! I feel they just want to schedule expensive procedures such as colonoscopies and EGD's , bill your insurance then dismiss you after they have completed these .I will not return!

Dr.Shakfeh was great. He explains everything with ease. His staff was welcoming and friendly.read more

I recently had a colonoscopy performed by Dr. Mohammad J. Shakfeh at Montclair Hospital, and I…read morecouldn't be more grateful for his care. He is an exceptionally gentle, careful, and human doctor. From the very first moment, he makes you feel like you are in good hands. What I value the most is that he stays attentive throughout the entire process, providing warm care that truly makes a difference. I highly recommend him for his professionalism and his kind bedside manner.

I still absolutely love Integrative Health Institutes, Dr. Trebilcock, and her entire staff…read more She is exceptionally thorough, incredibly knowledgeable, and completely unfazed by any symptom you bring to her. She continues to make me feel heard, validated, and comfortable. I also deeply appreciate her natural, thoughtful approach to care. I didn't want to be put on a long list of prescriptions, and instead, we focus on ongoing testing, adjustments, and truly understanding what my body needs. That level of personalized care has made all the difference. I can't recommend Dr. Trebilcock and her team enough. Thank you for continuing to provide such compassionate, life-changing care!

I've been seeing Dr. Trebilcock for the past five years, and she has helped me tremendously. I was…read morediagnosed with hypothyroidism and Hashimoto's, and later developed interstitial cystitis. Over the years, she has helped me balance my thyroid and hormones, especially through the ups and downs of post-menopause. She has also guided me in managing the symptoms of interstitial cystitis. Dr. Trebilcock is attentive, caring, and thoughtful, and her entire staff reflects the same level of professionalism and compassion. I am truly grateful for the care I've received.