They are a fair company that does amazing work. Would recommend them to everyone i know.read more

Sergei is the best. He told me exactly what was wrong with my 21 year old air conditioner, and…read morerecommended several options for replacement. I chose the single cycle because it was the most affordable. Installation of the new AC and heater was great. The workmen cleaned up, and Sergei was there to make sure everything went ok. Would recommend them.

Water was leaking from my bathroom vent. I called on a Thursday morning. Duane showed up later that…read moreday, beelined it to my attic, and was able to diagnose the issue immediately. He took some pictures and explained what was going on and what my options were. Though I only needed a new air handler, I opted for a whole new system. He was able to work with me on the price, which I thought was more than fair, and they had it all installed by Saturday afternoon. Professional and prompt, I HIGHLY recommend this company for your HVAC needs.

I contacted Connected Heating and Air for a quote to replace my HVAC system. Shopping for a new…read moresystem can be overwhelming with so many brands, models, and factors to consider, such as proper sizing, ductwork, electrical requirements, and overall system design. Duane was incredibly thorough during his inspection and spent far more time than I expected answering my many questions. In contrast, several other HVAC companies sent sales representatives who spent only a few minutes walking through my home before emailing me a quote. Duane took the time to evaluate my home's needs, explain the pros and cons of different systems, and make sure I understood my options. What impressed me most was his honesty and integrity. Rather than simply selling me a more expensive system, he refused to recommend or install equipment that wasn't the right fit for my home--even though another company's advisor had suggested it and it would have resulted in a larger sale for him. After receiving quotes from numerous HVAC contractors, I found his pricing to be among the most competitive. What stood out even more was the value--he quoted a premium, high-end system for about the same price that several other companies were charging for entry-level equipment. Although our installation timeline ultimately didn't align and we chose a different contractor, my experience with Duane gave me complete confidence in his professionalism and expertise. Based on the time, honesty, and care he demonstrated throughout the consultation, I would not hesitate to recommend Connected Heating and Air.

Got a check up on my newly installed air conditioner/ heater. A tiny calibration issue, patch a…read morelittle hole, and changed the filter (that one is 100% my fault) The tech Kevin was awesome! Fixed my thermostat, checked the air temp and even gave me a temporarily filter until my new one arrives on Saturday. I give this company 15/ 10 Every step of the way has been open, honest and truthful.

Couldn't recommend J Martin Indoor Air Quality highly enough…read more Our air conditioning decided to give us trouble on the hottest day of the year. We reached out to J Martin and they were incredibly responsive, came out the same day, quickly diagnosed the issue and had our AC repaired and running properly again. When it's this hot, getting someone out quickly is one thing -- getting the problem diagnosed and fixed the same day is another. The entire experience was professional, efficient and straightforward from start to finish. Really appreciate the urgency and quality of service. We'll absolutely be using J Martin again for any future HVAC needs and wouldn't hesitate to recommend them to anyone in the area.

They will not send me the warranty information to send to the company . I've been asking for a…read moremonth

This is my follow up review…read more I would like to start by thanking Jimmy, the owner of the company for reaching shortly after I posted the review. Jimmy is a professional, a man of God, a pererson with integrity, and a humble heart. Quickly did he offer to make things right and I gladly gave him the opportunity. He checked my file and clarified the financing wonky loan statement by the finance company. Everything was cleared after I spoke with the goofy finance company. After I explained to him my first day experience and my zoning situation, Jimmy refunded me $419. Jimmy when beyond and with persistence to make thinks right and have a happy customer. I live and work by the same standards and he highly deserves 5 stars. Thanks Jimmy! You're a great businessman and a Godly man. You have won my future business and I will highly recommend you. Thank you & God Bless you, your company & Family!

An Incredible Company with an Incredible Heart…read more I can't say enough wonderful things about Sano Plumbing Heating AC and its owner, Patrick Kelley, a Marine veteran. They do excellent work--they're fast, professional, respectful, and fairly priced. And on top of all that, we discovered firsthand the extraordinary heart behind this company. My husband of nearly 50 years, Ron, a proud Marine veteran, is battling stage IV pancreatic cancer. When our air conditioning failed during the summer heat, our niece reached out to the Marine Corps League. They listened to our story, stepped up to help, and connected us with Patrick Kelley, the owner of Sano Plumbing Heating AC and a true example of Marine kindness. Without the Marine Corps League, our paths would never have crossed, and we will always be deeply grateful. Patrick personally came to our home, sat down with us, and explained how he could help. His kindness and extraordinary generosity went far above and beyond anything we could ever have expected. Then Noel and Roberto installed our new system in just one day. They were exceptional--efficient, diligent, compassionate, and incredibly thoughtful throughout the entire installation. They treated our home as though it were their own, worked quickly without ever sacrificing care or attention to detail, and left everything beautifully clean when they finished. We couldn't have asked for a better team. Service has always been part of our lives. Ron was honorably discharged from active duty in 1974 and, in 2012, joined Semper Fi #1 Memorial Honor Detail, an all-Marine, all-volunteer organization providing military honors for veterans at Riverside National Cemetery. I was raised by my father, Richard Taylor Bellis, a proud career Marine and Mustang who retired as a captain after 22 years of service. Ron and I have always believed that when someone needs help, you show up. This time, the Marine Corps League and Patrick showed up for us. Through the kindness of the Marine Corps League, Patrick, and everyone at Sano, we were given comfort, peace of mind, and one less thing to worry about during one of the hardest times of our lives. If you're looking for excellent work, fair pricing, integrity, and genuine care for customers and community, we wholeheartedly recommend Sano Plumbing Heating AC. We will never forget your kindness and generosity! Semper Fidelis -- Always Faithful, Polly & Ron Danfield

I received a letter from Patrick Kelley, a former Marine. Being a former Marine myself I read the…read moreletter. Then I had a plumbing issue so I decided to call get the plumbing service and the HVAC tune up service, as well. Both technicians were polite and professional. Due to their professionalism and honesty, I decided to change my monthly service to SANO! ...and it was cheaper than the previous company. Better service, better professionalism, and no hassles at the back end. NO HARD SELL! I am a believer.

Jeff was terrific, as was the asbestos removal, and the new heater and air conditioner installed…read more Also he was a very helpful with everything.

Received a mailer of a "pre-paid" heating/furnace tune up & a water heater sediment flush…read more My heater recently went out so I called them out. They sent another company, I didn't get any "pre-paid" service but was quoted $3,300+ to fix it. I was graciously offered a short term fix for $1,000+ and charged $89.00 for coming out. Bait & switch, I'll get my heater fixed by another company.

I had them come out to replace our condenser and attic air ducts. They were quick and the price was…read morefair. The entire replacement process was quoted for 3 days but they finished everything in 2. And when I needed them to come back to readjust the dampeners in the ducts to redirect the airflow, they came out free of charge the same week! I recommended this company to my father in law and he was also pleased with their work!

I have several properties and need hvac service all the time. Whether it's for maintenance, for…read morerepair, for installation etc. I don't know anything about HVAC's but I do know a thing or two when a professional comes by and know what they're doing. These guys are legit. I specifically had Kol, he was very knowledgeable, didn't rush the job, and explained in detail of what exactly the problem is. He also explained why things cost the way the cost, and ensured I got the best deal out there. He was so pleasant to work with, I told him I only want him, not just the company but only want him for all future projects. KOL IS THE BEST! Everything else is obvious ; 5 star worksmanship, 5 star in being respectful / careful not to break anything else, 5 star for professionalism and knowledge, 5 star for value and the warranty offers, etc. Can't speak highly enough of these guys, and especially for KOL. Thank you!!!

Lucas was so nice and got the job done that day. He was on time, explained everything and our…read moreheater was up and running that day.

For some reason Yelp keeps removing my review for Lucas, so here we go again. Lucas came out to my…read moreproperty for a diagnostic on my HVAC system that for whatever reason wasn't producing any heat. He was quick to respond and easy to communicate with. The problem was fortunately a simple fix. Appreciate the help Lucas!

Stellar project work, attention to detail, and customer service…read more Just call them and they will treat you well.

Haven was a lifesaver for us and it didn't cost us a penny. My grandma's A/C went out today and…read moreit's the hottest part of Summer during a particular hot year. My mom is out of town and was absolutely sure the A/C was "kaput." I was already researching the costs of replacing whole house A/C and trying not to panic. A neighbor gave my grandma the number for Haven A/C and she called herself. Donna was so sweet to her and patiently walked her through turning her thermostat off and on and replacing the batteries. And it worked! The thermostat just needed a new battery! Donna saved the day, and possibly even my grandmother's life, it gets hot and she needs that A/C working. We didn't need a paid service today, but we're customers for life now. That was real customer service. Thank you Donna!

This will be the ONLY A/C company that I will be using. I am very happy to have found them to…read moreservice my TRANE air conditioner. After getting hosed by using the outfit that was in the Tustin COSTCO, I checked on the TRANE website to find an authorized service dealer and I contacted Next Level. I am so happy I did. Jose helped me with a very competitive offer/bid and we arranged for service the next day. Angel is a fantastic technician who goes beyond the call of duty with his repairs and general service. When I was in business I always tried to under promise and over deliver. That is how you earn and keep customers. Next Level is a prime example of this business practice. If anyone is looking to work with an authorized TRANE service/install they would be silly going elsewhere.

Jose was prompt in his response to my AC unit repair needs. He was very prompt to respond and his…read moreflexible availability is what ultimately made my choice to work with him. Upon arrival, he was quick to assess the situation and even quicker to address it. Loved his work!