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    Next Level Heating and Cooling

    4.9 (231 reviews)
    Open 7:00 am - 8:00 pm
    Updated 2 months ago

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    30 minutes

    Response rate

    100%

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    I had several quotes to replace my old R-22 system and went with Next Level Heating and Cooling because Jose and his team explained everything I needed and informed me of everything I didn't need. They showed all my options in upgrading and gave a good price. I was surprised at the quality of the work they put in and added extras without increasing the price.

    I've had multiple units put in by Next Level Heating and Cooling. Alan was great to work with to set things, communication was easy, and he was able to set me up both times with a great deal - several years apart! The installation team was also easy to work with and both they and Alan were happy to answer questions throughout the install.

    Great experience overall! From getting a fair deal to the quality and cleanliness of the installation team (Aroldo, Angel, and Jose). Highly recommend for the service and value.

    New condenser unit

    Jeff Kieffer the General Manager was on it from the start. Great customer service and a great price. Our air went down on Thursday afternoon and we had our new system installed and in operation on Saturday morning. Very professional installation, quick, drop clothes everywhere and cleaned up after themselves, that was refreshing!! I would highly recommend Next Level, they were truly NEXT LEVEL!! Thank you Jeff

    Before unit
    Matt J.

    Jeff was great to work with. He was prompt, responsive, knowledgeable and gave me a great deal on an elite unit (variable 17 seer) that blew any other quote away. Next level stayed flexible and had great service. I am very happy with the unit so far (works fast and quiet) and glad i accepted his quote. Jeff also provided all the information needed to get a rebate from the city of anaheim. Good warranty offered as well.

    Anytime we had issues with our AC I knew this company would take care of it. Jose sets everything up on the phone call to work with your personal schedule and then their employees will service your home or place of work. If you get a chance, you make sure to ask for Daniel. Daniel does a great job making sure you understand what the problem is and provides multiple options to do what works best for you. We recently had some work done at my house and we are very happy with the end result and new unit. Great work crew that came and knocked everything out in a timely manner. We are ready for summer. You'll get what you want and feel relieved working with Next Level Heating and Cooling. I appreciate your company. Thank you!!!

    After: new heat pump

    Jeff (General Manager) and Jose (Lead installer) and crew did a wonderful job replacing my 24 year old AC with a heat pump. They also replaced my duct work and did everything in just under 2 days. The new system is much much quieter than the old AC and the new duct work gives me peace of mind. Plus Jeff mentioned the new ducts have a higher insulation rating so that should keep my electricity costs down further. Jose and his team laid down floor protection before starting the job and they hauled everything away from the old system. They even painted the new pipes to match my house. Highly recommend.

    AC outside
    Charles C.

    Jeff and his team were a pleasure to work with. We're extremely happy with our new HVAC system and fortunate to have chosen Next Level as our vendor. Their pricing was more than fair and the install team did an amazing job removing the old unit, cleaning the ducts, and installing the new one. We highly recommend these guys to anyone looking to repair or install a new system. Thank you!!!

    Erick C.

    I feel so bad for the people left reviews here, they probably didn't shop around for other options. This company came to my house today and was trying to charge me $930 to fix my air conditioner and after that was trying to sell me a new one for 14k saying my air conditioner was to old. WELL! Im glad I always shop around. Second person from another company after 5 min, he said is an easy fix, you dont need another air condition, this will last at least another 5 years. He charged me $150 and booom!! Got my air conditioner back! My advise to you guys even if you have to pay for the estimate, get at least 2 or 3, it will save you money. The guy forgot a tool on my house and came back couple hrs later, I told him that they need to stop ripping people off. They refunded my money for the inspection maybe trying to avoid this review, but here is anyways. Here is the picture from their invoice

    After he cleaned the a/c condenser

    Great service. We just bought a house and the previous owner didn't clean the condenser for years. They came and did such an amazing job. They got it done super quick and came at the time they promised. I will be using them for any ac or furnace needs in the future.

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    3 months ago

    Jose sent his guys out to cover up the condenser from making noise. it's alot better. Thsnk you Jose

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    Excellent service I day installation I'm very pleased! Jeff thank you for the great price and installation it was seamless

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    2 years ago

    Very professional, quick to fix issue, great value. Jose fixed the issue in the same day.

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    Page 1 of 6

    Ask the Community - Next Level Heating and Cooling

    Review Highlights - Next Level Heating and Cooling

    From getting a fair deal to the quality and cleanliness of the installation team (Aroldo, Angel, and Jose).

    Mentioned in 105 reviews

    Read more highlights

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    Evolution Heating And Air Conditioning

    Evolution Heating And Air Conditioning

    4.9
    (302 reviews)

    My old condenser finally breathed its last breath. I had already repaired it a few times and the…read morelast repair only bought me a few more weeks. When the repair guy told me there was no warranty on the work because my AC was so old, I knew it was time to stop throwing money at it and replace the whole thing. I started calling around and getting quotes from several HVAC companies. Surprisingly, the pricing was all pretty similar. The big difference was the equipment. A lot of the companies were quoting brands I either hadn't heard of or didn't have much confidence in. Evolution was the only company I spoke with that was using American Standard and really stood behind the quality of the equipment they were installing. That ultimately made the decision for me. The entire process with Evolution was professional and easy. They showed up, got to work, and had the full installation completed in about 5 to 6 hours. I was expecting the house to be without AC most of the day, but they got everything done much faster than I expected. We've had the new system running and love it. The first thing we noticed was how QUIET it is. Our old condenser was so loud that you always knew when it kicked on. With the new one, I sometimes have to actually listen for it to make sure it's running. Replacing an entire AC system is not exactly something anyone gets excited about spending money on, but if I had to do it, I'm glad I went with Evolution. Good equipment, professional installation, and no games with the pricing. Very happy with the decision.

    Exceptional service from top to bottom. They are quick to respond, clear in their communication,…read moreand extremely efficient on-site. Over multiple jobs--including a complete A/C install, furnace troubleshooting, and protecting our system during a roof replacement--they have proven to be consistently reliable and cost-effective. A skilled team that delivers real value.

    Veteran Air

    Veteran Air

    4.7
    (483 reviews)

    Temps hitting high 90's and at 4pm, our AC fan stops spinning. I called Veteran Air at 9am and they…read morehad someone out the same day (it was just a few hours). Not only someone, but Kirk. Kirk was FANTASTIC! Our unit is 20 years old, we have never really had regular maintenance on it. He showed up super early (they asked if that was okay, and YES thank you). Before he arrived they sent a text with his name and photo. I absolutely love this! That extra safety is so important. Kirk looked at our unit and asked some questions. He explained all they do with the "family plan" so we signed up. I am one of those that needs to be reminded of scheduled upkeep so this is perfect. He gave us the estimate before he started and I asked for a very rough estimate of a new unit (having no idea) so we decided to go with repair and hope for the best. The repair wasn't cheap but considering all the work that needed to be done as well as it being an older unit, I feel it was a very fair price. I think we did have the best with Kirk. He was able to repair our unit and give it some much needed TLC for our AC unit and furnace. He even installed our pre-purchased thermostat! Kirk was polite and considerate. He took time to answer all of our questions and ensured us that we could reach out with any questions, I believe him. Service people can often be rushed, there is a lot of work out there, but not Kirk. He didn't waste time either, I felt like he was in and out in no time at all. By the time he left we understood all that was done and what we need to do to get some additional service from our current unit. I could not be happier with the call I made this morning. I picked the right people to call!

    Veteran Air came highly recommended. I gave them a call to schedule time for someone to come give…read moreus an estimate to replace our very old system that had just failed. Someone was scheduled to come out two days later. However, at the end of the call I was informed that Veteran Air was no longer in business and had been acquired by Dial One. I thought it was a bit odd that they waited to long to tell me considering I told them I was referred by a prior customer. Anyway, two guys showed up on the early end of the window and did their thing. I was told I would have a quote by end of day and they would follow up with me to go over the quote and answer questions. Five days later, I haven't heard a word. Weird way to conduct business. If they didn't want the job, they could have told me when they were on site.

    Real Time Bros Heating And Air Conditioning

    Real Time Bros Heating And Air Conditioning

    4.8
    (537 reviews)

    I have several properties and need hvac service all the time. Whether it's for maintenance, for…read morerepair, for installation etc. I don't know anything about HVAC's but I do know a thing or two when a professional comes by and know what they're doing. These guys are legit. I specifically had Kol, he was very knowledgeable, didn't rush the job, and explained in detail of what exactly the problem is. He also explained why things cost the way the cost, and ensured I got the best deal out there. He was so pleasant to work with, I told him I only want him, not just the company but only want him for all future projects. KOL IS THE BEST! Everything else is obvious ; 5 star worksmanship, 5 star in being respectful / careful not to break anything else, 5 star for professionalism and knowledge, 5 star for value and the warranty offers, etc. Can't speak highly enough of these guys, and especially for KOL. Thank you!!!

    I strongly advise looking elsewhere for HVAC service. Real Time Bros does not stand behind their…read morewritten warranty commitments and uses inaccurate diagnostics to push high-priced system replacements. In July 2024, they added refrigerant and UV leak sealant to our A/C unit with an explicit 2-year warranty stated on the invoice: if the temporary seal failed within two years, the $920 paid would apply toward locating and completing a permanent fix. When our cooling failed within that warranty window, a technician returned and completely refused to honor the guarantee: Misleading Diagnosis: They claimed the unit was fully operational and insisted the issue was an "undersized" system, quoting over $11,000 for a full replacement. This 2.5-ton unit had cooled the home effectively for over a decade and was never flagged as undersized during their 2024 visit. Dismissive Service: They denied any leak existed and dismissed our warranty inquiry by labeling the visit a "nuisance call." Proven Wrong: We brought in a second licensed HVAC contractor for an independent assessment. They immediately confirmed the system was low on refrigerant due to a slow leak. Once properly recharged, the unit went right back to cooling normally. Instead of honoring their warranty or being upfront about leak-search options, Real Time Bros misrepresented the issue to push an unnecessary $11k+ installation. Save yourself the frustration and hire an honest contractor who stands behind their work.

    Rebel Air

    Rebel Air

    4.9
    (246 reviews)

    Rebel Air offered a very competitive price and an excellent overall experience. Johnny was great to…read morework with, and Vincent handled the installation. Vincent went above and beyond--keeping me updated, following through with his words...ensuring everything was done correctly, and thoroughly cleaning up afterward. His workmanship and professionalism were outstanding. I highly recommend Rebel Air, it's hard to find hard working honest people. I highly recommend this company. All I need is my permits and I'm good to go.

    UPDATE: Johnny called a few minutes after the review and he advised that his staff were in the…read moremiddle of other jobs and couldn't respond to me earlier (I will say Johnny is very responsive and has been throughout this project). Graciously, he took my feedback of asking his team to leave voicemails (or text) to help resolve some of the miscommunication. Thankfully Frankie and Edwin were able to squeeze us back in this afternoon and completed the scheduled work. They were incredibly pleasant, apologetic and kind. We have a couple of visits left for the HERS inspection (along with Rebel Air staff) and the City inspection. Looking forward to a hopefully smooth closeout to this project. ORIGINAL REVIEW: I hate to leave this review, because everything had initially gone very well with our project. We spent well over $20k to do ductwork, put in a new HVAC system in and add a mini split. The initial visit with Johnny was wonderful and he did a great job explaining the work and provided a competitive quote compared the other estimates we received. He also provided great recommendations on additional registers/vents to balance out our airflow. Those were installed, but instead of the additional vent he originally suggested in our west-facing living room, one was added in the kitchen, making the kitchen very cold but the living room very warm. The work took longer than the original 5 days planned (about 7-8 days), but they did a great job cleaning up after. This was in March 2026. It is now July 2026. During the initial estimate, Johnny had indicated that they were happy to come by to adjust dampers as needed, and Vincent was very helpful with that although advised that we need to rotate the TDuct feeding into the kitchen/living room to better balance the airflow. The work wasn't done correctly to begin with, but we are ok with that solution if it helps the situation. When the HERS inspectors came to help finalize the City permit in April, they noted that none of the caulking was done. This morning we had an appointment from 8-10am to do the caulking and rotate the TDuct that I am taking time off of work to do. I called in past 9am to get a status update but I'm told a representative (Edwin) knocked and called but left when no one answered. I was in the back doing a bit of yardwork with my phone on me - several calls, including spam came in, but no voicemails. No videos from our doorbell or cameras out front show anyone coming to the door or up the walkway. I have texted Andrea to get a status update or reschedule and am waiting to hear back. Given that the initial interaction was positive, I hope that this is a fluke and a dropped ball with the miscommunication this morning and not a lack of interest on Rebel Air's part since they have already been fully paid. I hope to finalize this project soon and finish the permit with the City.

    Next Level Heating and Cooling - hvac - Updated August 2026

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