I would highly recommend this company for any basement waterproofing needs. Gary provided a clear…read moreand thorough analysis of our issue and offered several different options. On the day of installation, Chris and team arrived on time and went straight to work, finishing the job on a timely basis. We are pleased with the result so far.

Yes, I highly recommend this company. Tara,the office…read moremanager. She is very efficient and polite. Jay, Thank you for your expertise. You found out the culprit and even fixed that for me right away. I appreciated your help indeed. Your company has the best co-ordination between staffs. It works seamlessly. The problem will not be solved without your team. Thanks again. Ali

It's easy to give a company a good review right after they finish a job. I think you learn a lot…read moremore about a company when you call them 12 years later with a problem. Triad Basement Waterproofing originally did work at our Gaithersburg home about 12 years ago. Recently, we discovered that the drain from that original system had clogged and our sump pump had also stopped working. I reached out to Triad and was honestly impressed with how quickly they responded. Within about 12 hours I had heard back from them, and Justin was at our house the following day. He replaced the bad sump pump and made sure everything was working properly. He then returned on Monday to replace the clogged drain. Justin was fantastic. What really stood out was his attention to detail. He was extremely thorough, took pride in what he was doing, and cleaned everything up so well that the area was spotless when he left. But the biggest reason I'm writing this review is that Triad stood behind basement waterproofing work they had done more than a decade ago. There was no runaround and no trying to avoid responsibility. They simply took care of the problem. After 12 years, that kind of service says a lot about a company. I wouldn't hesitate to recommend Triad to anyone looking for basement waterproofing or sump pump work in the Gaithersburg area.

Triad Basement Waterproofing recently installed a Basement Relief System to address water pressure…read moreand flooding beneath my basement floor and behind walls during heavy rains. Mike DeGirolamo - the owner - during his assessment provided step-by-step explanation of what needed to be done to address this issue. He was very thorough and clear in his explanations. He did not try to 'upsell' or include items that were not necessary. Prior to work starting a timeline was provided. Timeline detailed team arriving over the course of 3 days and what to expect during this time. The Triad team - Michael, Justin and Roberto - arrived as scheduled on their assigned days. Before starting work for that day they again went over every detail of what they would be doing. Master plumber Justin Dorrier was amazing in his handling of the plumbing side of this process. His attention to detail and explanations clearly showed his professionalism and knowledge as a master plumber. I did much research and obtained multiple estimates from about 5-6 different waterproofing companies before selecting Triad. Triad was by far the company I was most impressed with. I highly recoommend Triad Basement and Waterproofing if you have any waterproofing needs. They are all (Mike, Tracey, Michael, Justin and Roberto) true professionals at what they do and were a pleasure to work with --- I wish I could give them 10 stars! Thank-you Triad Team!

Outstanding process done professionally. The entire structural repair project to our house was…read morewell organized, clearly explained, and promptly executed to our satisfaction. We especially appreciate Jose and his hardworking crew for their careful and neat work. There is no doubt we would choose them again if needed.

I had some concerning signs of settling and wanted a professional opinion. The first first…read morefoundation specialist I called gave me a ridiculous quote and was very pushy. Upon calling DESKA, I was put on the line with a real human and had an appointment for the very next day. Len came out and gave me an honest assessment and put away many of my fears regarding my foundation issues. They also informed me what to look for when identifying serious issues. 100% recommending and using DESKA moving forward.

The whole team at Basement Masters did a great job on two projects to waterproof our basement and…read moreboth turned out great! The first one was a major project where they had to dig to the foundation and waterproof the whole side along with installing a sump pump. They knocked it out with ease and they beat the national chain's pricing by a wide margin. The second job wasnt that small of an issue but they still completed it in one day. Highly recommend Basement Masters!

after much searching, I found Basement Masters. So happy I did. Long story, short...I have a…read more French drain in my basement that appears to have a leak. System has lifetime warranty, but the company who installed it many years ago suggested I have a plumber and a foundation specialist check it out before they come. If not there their issue under the warranty, there's a hefty charge. I contacted Randall, the owner of Basement Masters, who came out promptly, looked at old system, discussed concerns with warranty coverage I might encounter, and found no foundation cracks. He kindly offered to have me call him after the old company comes out to assess the issue. All done for no charge. You'll not do business with a more honest, reliable company. I highly recommend Basement Masters and Randall ,

Took off work to meet them. They were courteous and knowledgeable, and they told me to expect the…read moreestimate for the work in a couple of days. I never received an estimate. It's been 3 weeks. Went with another contractor.

I'm a Project Manager with a local property management company. I deal with a large number of…read moreweatherproofing needs at properties throughout DC. Chamberlin Washington was recommended from a fellow PM. I'm glad that they did. I have contacted CW to bid on multiple projects; which they were awarded. All of which was completed in the timeframe provided, and more importantly "NO Call Backs". The office is more than accommodating of every request (special thanks to Lynne). Mike in the field is very knowledgable of any application that CW provides, very informative and professional. I highly recommend Chamberlin Washington for any weatherproofing needs!

Steve was recommended by another contractor, which already speaks volumes. Steve came out to do a…read morethorough estimate but realized that the work that needed to be done was better suited for another specialty contractor. While he still gave me an estimate for his services, he also recommended another contractor! This is a rare honesty and care for the client. The other contractor came out and was able to help me. I am very thankful to Steve for being so honest and accommodating. I wish there more people like him. I will certainly recommend him to anyone and will keep his contact information for future landscaping projects as he has shown himself as very honest and trustworthy. Thank you, Steve!

I have hired them twice & they did a great job fixing my home's foundation. It's a post war brick…read morehome. After we bought it we discovered evidence of flooding in the basement & then when heavy rain came we experienced it. They dug down to the footing on the 2 sides where I discovered leaks, repaired the cracks, parched & tarred it and graded the fill away from the house. They took care when working under existing structures such as stairs. It's been over a year & haven't had a problem since. The crew took things seriously, respected my property (a lot of guys leave trash laying around) & were eager to show me each step as they took it. They even placed some slate pavers I had laying about from my driveway to the kitchen door free of charge after they had asked about them & I casually mentioned that was my intention. Would definitely hire again.

I called Matt Taylor in an emergency situation when a basement slab had sunk. He came quickly…read more(even the day before a holiday when most people have checked out), analyzed the situation thoroughly and provided excellent advice regarding the structure of a new slab. Highly recommend Matt and his team. Kimberly Cestari

Excellent diagnosis of the problem and actions to remedy it! Fine and comfortable service, quick…read morecleanup and appropriate charge!

Very knowledgeable, very high integrity. Definitely the best waterproofing company I have come in…read moretouch with!

I had water leaking into the lower wall and floor of my home's basement. After receiving visits…read morefrom multiple companies, I'll say that All Aspects stood out exceptionally. Jeff Basham identified the issue within 5 minutes and explained to me that the fix was very simple and did not require any remedy from a waterproofing/drainage/foundation company. Other companies who visited my home spent approximately an hour inspecting the property without being able to identify the issue that Jeff did. Rather they sent me ~$10,000 quotes to install the solutions/remedies that their companies offered. If I ever have an issue again, I will call Jeff - he was both astute and honest, which are the most important things when selecting a partner to help with your home.

Waterproofing your basement can be stressful and expensive. When you spend that kind of money, you…read morewant to be able to trust whom you hire. We did our due diligence by getting four estimates. We were very impressed with Wendall and his crew. The price was reasonable, we had a few questions and concerns to be addressed and were confident with Wendall's knowledge and credentials, not to mention a very personable sales pitch. His crew were polite, thorough, and very efficient. They dealt with a few access obstacles imaginatively and we were very satisfied with the work. We would recommend TruIntegrity to anyone.

Mr. Matthews is absolutely amazing. I was connected to him by a reliable plumber in the area after…read morehaving a flood in my townhouse. He promptly replied to me and quickly came over checking out the area and figuring out what is going on. He was courteous, professional and honest. And he didn't even charge me to come out and look at it! I would recommend him for anyone who is having problems with flooding or needs help with waterproofing. Thank you Mr. Matthews for being so awesome.

Service and repair did not meet expectations. Clear expectations were not set and it is u…read morebelievable to me that leaving a finished product (see picture) is acceptable.

Working with NV Waterproofing was a disappointment from start to finish, and I wish I'd trusted my…read moreinstinct multiple times throughout the process when the red flags popped up. The initial sales person was a classic over-seller and promised the world while simultaneously doing a very surface-level review of the situation, ultimately concluding that we were in need of an indoor water mitigation system and sump pump. The sales process was tortured, over-the-top, and ended with the classic "same-day-only discount" proposal (red flag number 1). The scheduling process and lead-up to the project was radio-silent with no preparation on what to do or what to expect from the project manager or the sales person until I reached out proactively. I had to call the morning the project was set to begin to even know if they were coming or not (red flag number 2). The project itself eventually began and within less than an hour it became obvious the source of the leak was in fact a burst pipe and not ground water coming in through the basement. I called the office and put a stop order on the work at which point they immediately became very cagey about what options were available to me and from this point on once again went radio silent (red flag number 3). Upon reaching out to the office multiple times (via both email and phone) to address the issue and seek at least a partial refund of our deposit for the issue, they took 3+ days to even respond, and when they did, claimed that despite obvious pictures pointing to the pipe being the issue, it could have been ground water at the same time and they were unable to provide any refund of any kind (red flag number 4). I get that I signed a contract. I get that they planned and scheduled the work. I also now have learned an expensive lesson about trusting my gut and being more proactive about my concerns. But they're supposed to be the experts! And the fact that they took absolutely no responsibility for having done a poor assessment of the situation up-front and then pretended like they were actually still right about it was disappointing and embarrassing. I can't in good faith recommend working with this company to anyone.