I have always stayed at Hyatt whenever I'm on business trips and have earned a Diamond status. I was just a bit disappointed that there is no free-parking at this place unlike all the other Hyatt hotels I have stayed at. I called the hotel to inquire about it and I guess it doesn't matter how many times I've chosen Hyatt over other hotels when I'm travelling, the person I spoke with doesn't seem to care. I'm a very loyal customer and if I feel that my business is appreciated at a certain place I would stick with them. I've been flying Delta for 10 years now to prove a point. But I don't know with Hyatt, I might just start looking around for a different hotel in the future. read more

Sorry but the location is really really bad for a hotel. Train every freaking 2 hours making unbelievable noise. They shouldn't have built their hotel here or they should request removing that stupid train. Even though the train is historic it's literarly useless and annoying. I do respect historic stuff, but not an old train making incredibly loud noise every few hours disturbing the majority of the people here. You can put that hsitoric train in a musuem and i wont mind it. read more

Front desk staff appalling!! Unprofessional, speak rudely to guests. Rowela and Tiana are in need of urgent guest relation training!!

Checked out yesterday, after 3 nights here. Room did not get cleaned on Sunday, with no explanation. Breakfast was good... the usual stuff, but very clean and organized. Staff attentive and polite. My main complaint is with the room itself. Only one towel hook in the bathroom, one hand towel bar in vanity area. The room seemed to have been designed for single occupancy and for a man. The minor details that a woman might want/need are lacking. Only shampoo and conditioner were provided. The train noise didn't bother us at all. I only noticed it twice. Location is in an up and coming area, so bound to have more construction around the area. read more

Room is perfectly clean and bed is comfortable. Staff is friendly and location is on Pearl St but a couple miles from the outdoor mall. This hotel is ultra contemporary in style. Sliding glass shower doors AND bathroom door. HD tv with Direct TV in rooms. They charge you $10.00 automatically to park in their offsite garage so unload bags and check in first. read more

We stayed at the Hyatt over this past weekend for Dead and Company shows. After staying at the Millennium 2 years ago we were hoping for a better experience, but that is another review (NEVER STAY AT THE MILLENNIUM) The hotel was clean, quiet and in a good location. I cannot say enough about the staff. They were the friendliest and most accommodating people I've ever encountered at a hotel. The front desk, housekeeping and every one else we dealt with. If D&C plays Boulder again we will absolutely stay here again. read more

Fresh, new, clean hotel. Great staff, room was super comfortable. Was there three nights and felt very "at home". One thing lacking is transportation. They don't provide any...they definitely should to Pearl Street Mall - especially the bus station where buses come in from DIA. It's about 1.5 miles away so I walked, but I don't think most would do that. Uber is always surging and cabs are scarce and take forever to pick up. Hopefully they'll work on that. Apart from lack of transportation though, it's a good place to stay. read more

512K-1MB Wi-Fi from the rooms. Every room. Its horrid. If you are traveling on business to Boulder, don't expect to get anything done.

I absolutely love this place. Great location, super employees, comfy bed, excellent breakfast. Not much more I can say except I can't wait to come back here. We did hear the train, but it never bothered us one bit. read more

The rooms were a good size, clean, and customer service was great. Complimentary breakfast wasn't amazing but some of the options were pretty darn tasty. Decent sized fitness center, pool and hot tub. Close to shopping centers, Pearl Street, breweries and bike paths. Honestly, the only thing we had issues with was valet which I don't doubt will be improved upon once they have the parking structure ready to go. read more

Had a nice stay at this hotel. Our room was clean and spacious. The frosted glass sliding door into the bathroom took some getting used to, but the room and bathroom overall were good. The view was not bad and overlooked the mountains. As I read in several other reviews, the hotel is next to train tracks. The train whistle did wake us up about once a night, but it could have been worse. I liked how the breakfast menu varied each day and the lady at the front desk was able to provide me with a to go box since I arrived when it was closing. I would stay here again. read more

Staff gets 5 stars - they were awesome. Train nearby, but it didn't bother us. Elevators were very slow and small. Stairwells poorly designed both in location and access to main lobby. Who does that in a brand new hotel? read more

Nice clean place , very friendly staff . The parking is a little funky , you have to pay to park a block away . Overall I would recommend this place . read more

This place would get four stars if the water pressure on the showers wasn't a joke. I come from drought stricken California so I'm used to low pressure. This was another level. I would also criticize whoever picked the mattresses--the beds were intensely firm. On the bright side, it's exceptionally clean and the employees were great. It's caddy corner from an excellent juice bar and down the block from a huge Whole Foods. read more

The hotel is clean, modern, and it comes with a bunch of amenities. The location is good - a bit of a walk to the Pearl Street Mall but still near a bunch of good restaurants, breweries, and shopping. The room was spacious and clean. The only complaint is the food selection and quality at the hotel. I ordered a personal pizza which was tiny and really weird looking. Aside from the weird food, this place is well worth it! read more

Hyatt Place Boulder - I definitely wouldn't recommend ordering from their menu. For scale, this is a personal pizza box (~10 inches). - Hotels Near Me - Boulder, Colorado

We have stayed here while my son is going to CU. I made graduation reservations long ago and went to make a change of dates and my reservation became non-refundable without the reservation agent telling me. It has been ongoing to find out if I can cancel without any penalties. The way the manager handled this was very unprofessional. Just because the hotel is not sold out on these dates she will not do anything in my favor to cancel without refunding my full payment. I do not recommend booking with the 800 number...the agents are very inexperienced and non-informative. There are many new hotels in Boulder. Good luck! read more

Elevator was broken for two days before they called for service. Hotel was sold out due to graduation They double the rate and cut service. My last night there the maid had skipped our room. I had to go down to get towels. All I got was a "sorry '. Not good. read more

At the price I expected charm, elegance, or at least comfort. I got none of them. It is a bleak modern hotel. Some problems: 4th floor elevator lobby was air-conditioned in mid-winter. Why? There is no way to get tea. Sure there are teabags in the room an at the free breakfast, but the only hot water is in an urn that has been previously used for coffee--so the only possible tea tastes of stale coffee. Even the cheapest places can manage hot water, but that seems to be beyond Hyatt's capabilities. Note: the breakfast was ok, other than the unavailability of drinkable tea. Towels are stored in shower stall. If you forget to take them out, you have wet towels. The room I was in had a throbbing infrasonic sound (probably from a badly designed ventilation system) that was quite headache-inducing. The hotel chain has no feedback forms at the reception desk--I guess they want to get all their feedback through Yelp. I will not stay here again and will probably avoid other hotels of the chain. read more

Had a great stay at this hotel. The rooms were clean, large, and new. The staff was very accommodating as we were dealing with a family emergency and helped us arrange early check-ins, late check-outs, and reservation changes. Beds were comfy and blackout curtains made it easy to sleep in. There are some minor annoyances at this hotel. The garage parking is inconvenient, not connected to the hotel, and tight to maneuver in. The bathroom doors were frosted glass that didn't provide much privacy, and the hotel room doors were so heavy that it took two people to open them wide enough to get our suitcases in. The shower didn't have very good water pressure. Only one elevator was working, so the waits were very long, and there was no way to get into the lobby from the stairs (and vice versa). But these were little problems that didn't diminish my overall stay. read more

Hyatt Place Boulder is, hands down, the best hotel experience I have ever had. The service was top notch, the accommodations were warm, welcoming and comfortable, the fitness center and pool area were clean, and their breakfast was exceptional. The hotel opened a week before I stayed there. It was clear the staff was still learning and practicing, but what they lacked in experience they compensated for with excellent customer service. The parking garage wasn't finished so they offered valet parking at the self-park rate. There was always a little bit of a mix up when I sent for my car, which I think they will iron out in time, but they always offered a free drink or something while I was waiting in their very comfortable lobby. Always big smiles and asking how better they could serve me. I ordered from the 24 hour galley menu and it was a bit delayed with some confusion as to how it would be picked up/delivered. When I got my food, they had provided a free bottle of water for the inconvenience then took it off my bill. The room was comfortable and well designed. I ended up staying in my room reading on the sofa and enjoyed the serenity of the room. I didn't want to leave. I will definitely make this my hotel of choice whenever I visit Boulder in the future! read more

They are very friendly and accommodating here. Beautiful hotel, beautiful location and wonderful staff. We couldn't have asked for a better stay in Boulder. We definitely will be back! read more

My family of 4 loved our stay at this hotel! The king-sized bed was perfect for mom and dad and the kids were comfortable on the pull-out couch. The room was clean and the hotel lobby smelled amazing (weird, right?). We enjoyed the pool, hot tub, and work-out room every evening. The free breakfast was awesome and ever-changing...we stayed 6 nights. My kids loved the complimentary HOT CHOCOLATE and cookies. The location was perfect for getting in and around boulder. It's walking distance to Whole Foods and Barnes and Noble...you pretty much have to drive everywhere else...but I knew that already (as I did extensive research prior to booking). We will definitely be staying here again. The staff was great! read more

We so enjoyed our stay at this wonderful Hyatt. The suite we stayed in was fabulous, we loved the view overlooking the Flatirons and the city lights. They have a pool and jetted hot tub that our grand kids loved. I can't say enough about their wonderful breakfasts, clean rooms and no noise out in the hallway. They have a great lobby and wonderful staff, but best of all was Susi the GM she treated us like royalty. Don't hesitate to stay at this Hyatt in beautiful Boulder, I guarantee you will not be disappointed! read more

This hotel is nice and in a good location. However, they changed their breakfast policy to charge for things like eggs and other hot items. This is similar to airlines charging for bag fees since it's an extra cost to have an experience you used to get included in the price. There is still free yogurt and toast but there are plenty of nice hotels in the area that still have free breakfast. read more

My wife and I recently stayed at the Hyatt Place hotel in Boulder, Colorado. The experience may have soured us in the entire Hyatt brand. We just do not understand how the hotel would open without finishing construction. But there may be negative aspects to the design that is permanent as well. The website is misleading because they do not have the convenient parking garage as described on their website. The garage is still under construction and there is no self park. Valet parking is impacted by the fact that they have to drive the cars approximately 1/2 mile to an open parking lot for Macy's department store (with no apparent security). This means that picking up a car takes between 15 and 30 minutes. They inform guests to call ahead to the front desk (Valet does not have a direct number.) and that the request will be forwarded. Several times the message was not forwarded and often there was no answer at the front desk. I observed that hotel staff was being grabbed to help the valet in driving cars back and forth. Never mind all of the insurance and legal aspects, this alone should have delayed opening. ON TOP OF ALL OF THIS WE WERE CHARGED FOR THE VALET AFTER WE WERE TOLD IT WOULD BE AT "NO" CHARGE. What they also didn't explain is that drilling (including jack hammers) and other loud construction would be carrying on during the day to finish the adjoining plaza. So forget relaxation in one's room, and this construction sometimes continued into the early evening. There is also the matter that the hotel adjoins a freight train track, so you will need to avoid this place if this is bothersome to you. Oddly, the hotel rooms have no operable windows, so no fresh air. It appears there is an air circulation system that brings air into every room. However, this creates a constant hum that again interferes with relaxation and sleep, so bring your earplugs. We expect some hotel rooms to have noise from the HVAC heating and air, and this one certainly has that as well. It is nice that a fridge is provided, but this one appears to be a low quality and it also constantly grinding out noise. The hotel needs to improve the lettering size on the thermostat, phone, and shower control. Even with reading glasses I had a challenge with the therm in the middle of the night. Do they know we have an aging population that may be using these rooms? They may also want to rethink using a glass door to the bathroom. While its a nice design touch one has to light up the entire room if using it while someone else is asleep. read more

We stayed here with a large group while attending a wedding. We cannot say enough nice things about this property and its staff. The hotel is beautiful, the rooms are spacious and clean and the breakfast is delicious! Whenever anyone had a request for something it was taken care of immediately. If you're going to Boulder don't stay anywhere else but here. read more

Friendly staff, clean, comfortable room and the included breakfast was serviceable. Location is ok, you can walk to most place, and driving is not difficult. Parking is less than ideal and is $10 a day. Hotel was way over priced for the weekend we were there. This building is noisy, elevators are loud, hvac is loud, and it's right by the train tracks. Anytime you see 'complimentary earplugs' next to the bed you and anticipate an issue. The view from our room was the wall of the apartment next door and out the front door was an abandoned car dealership. read more

Rya, Tim, and Kate (all Hyatt workers) far surpassed the level of satisfaction. From the moment I walked in the door, the three of them worked together like a team to make me as happy as possible. They were happy to make me happy which is pivotal. The difference between a front desk that creates toxic environments with negative emotions verses a front desk that emits positive energy like sun rays truly affects your vacation. I can't thank them enough for making my stay in Boulder wonderful with their continuation of positive attitudes while making me happy. read more

One of my favorite hotels I've ever stayed at. Very clean and modern. Nicest employees and complimentary breakfast!

Enjoyed our stay. Quiet and located within walking distance to everything. Loved the walking trail a hop skip away. Friendly staff, clean rooms, workout equipment in excellent condition. We would stay here again. read more

Okay. Yes the pool/hot tub, rooms are new and nice, they even have a mini gym. If you're looking for a low Maintenance stay then it's perfect. You can walk around with open beer and nobody says anything. In fact nobody is around at all. When we checked in they got our rooms wrong and couldn't find half of the rooms booked. Finally someone figured it out. Everyone who works there is excessively amateur and barely speaks English. Which is fine, but don't expect competent service (or room service) at all. The food you can buy at the bar is just bad. The "complementary" breakfast is basically burnt toast, yogurt, and cereal. The actual breakfast aka real food items are, of course, for purchase. Getting your room cleaned either happens at the ass crack of dawn or never, even if you call them 3 times. I left my earrings at the pool and head out to run errands and called the front desk and asked them to grab them keep them safe for me, they said no problem. Came back later and nobody had any idea what I was talking about. Shocker. They had a safety protocol which entailed the fire alarm to go off for an hour. At least they left us earplugs for the annoyance. So No this isn't the 4 seasons obviously but it's not even close to a 1 season. super disorganized and juvenile service. Nice rooms. read more

Wonderful NEW hotel for Boulder with beautiful, spacious rooms that include couches & big bathrooms! Perfect for wedding parties-we blocked rooms for our daughter's wedding before it was even open 20 months ago when we heard they were opening, and our guests/wedding party raved about the accommodations. It couldn't of been better! The staff was so accommodating to everyone and went out of their way to make sure all of our guests had everything they needed...and some! They were constantly checking on us or if you needed anything-great staff! Super clean, modern, comfortable sitting/eating areas in various places around the lobby to work, socialize, have coffee or a drink/snacks at the bar-everyone loved the relaxing atmosphere. Also a plus, were their fabulous free breakfasts every morning with a breakfast burrito bar, fruit & yogurt bar, lots of hot/cold choices-one of the best around! Within walking distance from the Pearl St. mall, hiking trails, a sports bar right next door, shops-we never had to worry about our guests being entertained. They loved it! Our family also hired Tracey & her awesome staff to service a lovely private brunch on Sunday after the wedding and it was wonderful! The staff kept our rooms spotless and were so wonderful to our wedding guests, from handing out gift bags to assisting with directions etc. It was absolutely perfect! Everyone truly felt like they were on vacation and said it was one of the best hotel experiences. Sits at the end of Pearl St., great view, workout room, pool, outdoor sitting area and very quiet with little traffic. Highly recommend! read more