We were in town for a cheer competition and staying at a hotel nearby. I cannot thank the staff enough for accommodating 19 of us for a surprise 18th birthday dinner for my daughter !!! The food was delicious and the service was excellent. I wish I would've taken a picture of my garlic shrimp with potato pancakes because it was melt in my mouth perfection. Everyone had a wonderful time and the atmosphere was fun and casual. read more

Hyatt Place Columbus/Osu - Beer and and cider mug - Hotels Near Me - Columbus, Ohio

The fire alarm went of in my room at 3:30am. The front desk did not know what to do. I asked for a different room. The front desk said theres no manager on duty. I had to insist on moving. It took an hour to get moved. Ruined my day. No appology. read more

Best thing is location/free parking. The lady at check in said breakfast was 9-10, it's not... Also, apparently if you get a corner room like we did, you get 12 inches for a walkway between bed and wall. Not functional during the day and even less functional at nigh. The fire Marshall needs to check out this room- wouldn't fly where we live, definitely a fire hazard. The front desk staff not helpful. Super disappointed and not even 24 hour into the trip. First time staying Hyatt and won't make that mistake again. read more

Staff were courteous and welcoming. The room was bigger than normal and, most importantly, clean. It's nice when hotels keep up with technology; you can cast from your devices to watch shows from your apps. A bit pricey but worth it. The local set is at ease, not having to worry about your vehicle being broke into is a plus. read more

The breakfast (free) had lots of healthy choices and variety. The bed mattress was comfortable. The room was clean and service was friendly. read more

I've stayed here a couple times and I'd say the best thing about this hotel is their breakfast buffet. Truth! They also have good food and drinks at the restaurant. I highly recommend the flatbread pizza but everything I've ate here is good. It's also in a very cool area with many cool places to walk to and have food and drinks or just enjoy the scenery. The rooms I have stayed in are very spacious and clean. The employees are friendly and helpful as well. I'll stay again :) read more

I was a bit skeptical how they're gonna handle due to Pandemic for us and CDC recently ease restrictions and social distancing standards. Area was safe and walkable after sunset. The staff was super friendly and helped with questions. Free parking across the hotel, ice machines on even floors. Complimentary breakfast include takeaway picks ranging from sandwiches to coffee to cereal bars. Pool and gym was open with a bit of restriction. There's some Starbucks coffee in the lobby along with cookies for purchase. read more

Hyatt Place Columbus/Osu - The view when u walk into the hotel room. Excuse the unmade bed. - Hotels Near Me - Columbus, Ohio

Only stayed overnight but this will be my go to place when I visit Columbus again! Modern and clean, close to 315 and 670, convenient parking garage across the street and great wing restaurant next door. Had a great time with some other guests at the hotel bar too. 2 queen bed Room was HUGE and more like a suite. Super friendly service from day and night shift. read more

Stayed here for a work conference. It's a good hotel, especially within a per diem rate. It's clean/well kept, in a nice/safe area, in walking distance of Hofbräuhaus and High Bank Distillery, and a short drive to the Short North Art District. They also offer a free shuttle but it only runs until 7pm. The free breakfast in the mornings was convenient and decent if you got it early. At the tail end of the breakfast period, it was another story (cold food, no more coffee, etc). I would stay here again though when trying to keep to a budget. Front desk staff were friendly, as well. Also plenty of parking in the garage. read more

Summary: all you need for a one night stay. Full review: have an work engagement in the area and needed a place to stay for the night. Bed and room was fine. The room had included a shower in the bathroom without a tub (level flooring in the entire bathroom) which Makes me believe I was in a handicapped room. Not a problem but just an observation for folks to request or not request if you book here. The rooms are a bit thin so I could hear every movement, door opening, flush, etc. during my stay, so that I did not like. Return rating: If I had somethings planned in the area I would stay at this location again. Otherwise I probably would not book if doing general travel to Columbus. read more

This hotel is in a great part of town, within walking distance from several restaurants and shopping. The staff was helpful, but I think they could have done more to accommodate me after they messed up our reservation, and realized that it was their mistake. The hotel itself was okay. The lobby looks renovated and updated. The rooms are really dated; chipped paint, molded tiles in the bathroom, broken peep hole and chipped furniture. The carpet in the hallways was really dated 80's style and the rooms were dated as well, the decor reminded me of my great-grandma's house. The halls and the rooms had a wet/moldy smell! The breakfast was superb! There were a variety of choices and and all of them taste GREAT!! Overall, I expected more from a Hyatt, but since were only going to be in the area for one night we decided to stay. If I were in the area again I'd choose a different hotel! read more

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Although located in a barely developed area, I enjoyed my stay. The staff was friendly and accommodating. I used their shuttle to get to my seminar on the OSU campus and found they were mostly knowledgeable and timely. One hiccup: One driver got OSU and another college mixed up. I did not know the difference and found out after he drove away. I called the hotel and they contacted the driver and had him come back to get me to the Union. The hotel is modern and new, and though I did not spend too much time there (sleeping only), I can say the room was quiet and the bed comfortable. The gym was a little bare bones, but I was able to find a workout that used what was available. There is an OSU restaurant and a German restaurant within walking distance, and I ended up in the German restaurant more than once because it was more appealing to me. The parking structure is across the street and fairly convenient. If I visited Columbus in the future, I would definitely consider a repeat stay. read more

Hyatt Place Columbus/Osu - Hotels Near Me - Columbus, Ohio

This is a very nice hotel, as most hyatt ones are. Easy going and helpful staff, clean and well organized, beautiful view from the window room on 6th floor. Overall, it was a really comfortable stay and supr enjoyable. Big pros include included breakfast that was nice, free closeby parking, shuttle service back and forth from where you need to go, and option for a late check out time. Highly recommended! read more

Hyatt Place Columbus/Osu - Hotels Near Me - Columbus, Ohio

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Check-in was a little rough. I arrived late for check-in at 8 PM. I booked through hotels.com, which booked my two night stay as two separate nights. The check-in clerk didn't know how to process my check-in due to the hotels.com problem, so I had to wait for a manager. I waited and waited...after 25 minutes a manager arrived. He blamed a lack of staffing for the wait (not my problem but ok). Despite my waiting, I enjoyed the hotel. It was not frills, but clean. The bed was comfortable and the room was large. There are no vending machines, so forget grabbing a snack. There is food for purchase in the lobby, but it didn't look appetizing. I dined at two places near the hotel. Eddie George's was gross. Avoid this place unless you want limp salad and flavorless chicken. However, High Bank Distillery, which was a short walk away, was pretty tasty. read more

Solid hotel: comfortable, courteous, convenient, relatively attractive. No complaints. I liked the room layout. As you walk in, on the left, there is an alcove with a counter on the near side, under which is the mini-fridge and a storage area. Across from this is the desk and chair. To the right is the living area, with an L-shaped couch, an end table, and a giant ottoman. Halfway back the depth of the room on the left is a ledge upon which sits the flat-screen TV and under which are storage cubbies. Across from this on the right side is a quarter-partition separating the living area from the bed. The bed is in the back-right quadrant near the window, flanked by two small bedside tables. In the back-left quadrant is the vanity counter and sink area, separate from the bathroom containing shower and toilet. It would be easier to draw than to describe but hopefully the idea comes across. Although it doesn't offer a fully light-secluded area, the partition does help to accommodate two people with different sleeping schedules. And the separate shower and sink areas make getting-ready time faster too. Details: + Convenient onsite parking + Free wifi with no login + Big, comfortable king bed + Great shower, with instant hot water and a wide variation of stream configurations + Real drinking glasses in the room + A light woven cotton blanket stashed in one of the end tables is nice when falling asleep on the couch + Plenty of electrical outlets right in the open, not hidden behind pieces of furniture +/- The washcloths were good but the towels were a bit thin and had a weird sweet/spicy smell - The tap and shower water had a distinct smell of chlorine - No exhaust fan in the shower room - A/C is LOUD - The two lights in the "living room" are operated together read more

Regardless of how similar one hotel is in a chain to another, it is the quality of your interactions with the staff that that makes one location stand out from another. That is definitely true of the Hyatt Place Columbus/OSU. It is not their bright and sunny dispositions, because I don't always encounter that. What makes this location stand out is their willingness to accommodate travelers' needs. If I have to choose, I'll take that over a forced friendly smile any day. read more

Up and coming development in this area. Hyatt Place is 1 of 3 (soon to be 4) newer hotels in the area. Nice area. Nice and new establishment. Only 2 pub/restaurants really within walking distance, however--Eddie George Grille & a German pub. I'm sure more will pop up in the near future. Bed very comfortable. Rooms very nice. Adequate parking. Organization paid for accommodations; consequently, don't know if establishment is worth the $$. Free breakfast included in our deal, but it was actually below standards found in many "cheaper" motels. Free basic internet provided. USA Today free in lobby. May or may not consider in future. Since it was FREE I cannot complain. Just not sure I would pick this hotel if selecting on my own. read more

I spent a week here while on business and in spite of the COVID precautions, I had a great time with good service. The staff was very accommodating and friendly and the location was great, very much to see and do within a short driving distance and walking distance. I will definitely be back. read more

Awesome hotel! Conveniently located in Grandview. Very safe and trendy area with lots of restaurant options around. Our stay was pleasant and our room was large and very clean. The cafe downstairs does have good food and drink options with nice sitting areas. I would stay here again. read more

Nice clean hotel. Really like this place! Couple of issues tho...the overnight front desk staff is snarky and not nice. I forgot to put the DND sign out so housekeeping came into my room at 8 in the morning! 8 in the morning?! I (and prob most ppl) was still sleeping, they need a system to tell them when a guest has actually checked out. Had to come back and take another star off because housekeeper came by again 2 hours later. Lol did I accidentally check into a pay by the hour hotel? read more

The room is large. Needs a table, stool or both in the main living space. No microwave in the room, is inconvenient. At check in I was informed of an incidental hold that would be placed on my card so when it came through my bank as a charge rather than a hold I called the hotel management. Rather than applying a hospitality...how can I help attitude...the lady wad argumentative and even stated "I'll show you I am correct if you want to come to the front desk"....I simply reminded her the customer should always be right and used de-escalation techniques to her unreasonable and irrational and passive aggressive attitude and simply said goodbye to end the call. The hotel breakfast, location, and parking are getting this hotel a 2 star. (Btw the men working at night on 9/1 were very friendly and definitely the type of individuals deserving of organizational leadership roles if they are not currently...well done men!) read more

This Hyatt Place is pretty grand. Grand. Grandview. See what I did there? I travel quite a bit and while I'm always looking to check out new neighborhoods and quaint B&B's, I fully appreciate a clean, modern, well-appointed hotel, regardless of its corporate affiliation. This Hyatt Place is no exception. Top five yays for the Hyatt: 1) Super clean! From my room to the lobby, everything was shiny and well-kept. Beds are comfy too. 2) Rooms are spacious. There's a nicely sized sitting area with wet bar when you walk in. The flatscreen tilts, so you can watch it from the bedroom area or in the sitting area. There's also a desk in the sitting room. 3) Free breakfast area was large and seemed well-stocked (I didn't partake in the breakfast during my stay). 4) Parking is close and easy! 5) Convenience is the key here, from an easy check in to a slew of amenities available for free, borrow, or purchase. And WiFi was stable and free (as it *should* be!). And a few mehs: *Shower pressure was low, even when I played with the stream options. *There's not too much to do in the immediate walkable area, but I know this area is being built up, so there's that. *A/C can be quite noisy and I could hear my neighbor a few times throughout the night read more

The Hyatt Place Columbus was an excellent place to stay. The staff was very welcoming. our bartender Kacey treated us like family and always made sure we had drinks. She was so enthusiastic and high energy! The free breakfast was delicious and the gym was top notch. pool looked nice too! Thank you to the Hyatt for making our weekend so memorable. Especially Kacey!! read more

So, I travel and stay in hotels quite a bit for my grad school program. I've stayed in three different hotels this week and am extremely pleased with Hyatt place! Upon checking in, the room I was given was still being cleaned so appeared to be already reserved. I was given a new room and not even ten minutes later received a call from the manager apologizing and offering me a free drink and dinner!! The room itself is spacious and clean and bed is very comfy. One of the best perks is that parking is free which is rare in downtown Columbus! I've been paying anywhere from 12 to 28 a night just to park. Very accommodating hotel with personable staff! Will definitely book again. read more

We love this hotel! It's our go-to when we travel to Ohio. It is always clean, spacious and the front desk people are always very professional. read more

Just perfect for a one night stay. Clean, nice suite. Convenient parking. Around the corner is the Hofbrauhaus. Free breakfast. Will likely stay here again. read more

Beautiful, new hotel. Clean in every respect. Easy check in and check out. We payed the Ohio State Hospital rate, so I found it to be a reasonable deal. I would stay here again without hesitation. read more

The hotel was clean and had a decent pool for the kids, but the food and service was substandard. (And I'm comparing to other Hyatt Places I've stayed.) Our first night the cafe messed up our order, and while they gave us a free drink to make up for it, the food itself was lackluster. I had to ask to have the room serviced, even though we had been out of it for hours, and instructions we left for housekeeping were ignored. The free breakfast was serviceable. read more

I had to travel to Columbus for work and chose this hotel based on it's proximity to the office. Service was smiley and accomodating, as hotel service should be. My only qualm, and it's small, was that no one wore a uniform or standard clothing to set them apart from visiting guests. Maybe they were wearing nametags, but I didn't notice. Another problem was the hotel's free wifi was spotty. Each time I tried to access it, the connection failed. My room was... roomy. In my king suite, there was a full sectional sofa with accompanying ottoman, a 37-inch TV, a desk area, 5-ft+ countertop with mini-fridge and personal coffee maker with assorted teas, a separate counter top for the sink near the bathroom, and a closet larger than the one in my own bedroom. I also appreciated the details in decor. It was warm and neutral, with innocuous abstract artwork on every wall. The bathroom had this sea-colored "bubbles" wallpaper which was nice and modern. And, most importantly, the room was clean. Even my toilet paper was appropriately folded into that cute triangle. The a la cart menu is ok, it is over-priced hotel food after all. But their kitchen remains open later than the nearby restaurant and deli, so convenience costs. I'll give Hyatt Place 3 solid stars. read more

Great hotel in a convenient location. Super clean rooms, free parking, and a wonderful staff. I spent 3 weeks here for work and felt right at home. The front desk person Rachel was the best! She helped me find the best restaurants, gave me maps to different places and even shipped me some things to my home that i left behind by accident. Every hotel should have an employee like Rachel who helps her customers with a smile. read more

Hyatt Place Columbus/Osu - Hotels Near Me - Columbus, Ohio

Thanks to a close friend who is a member of the Hyatt family, we were treated to a night at the new Hyatt Place. Very modern hotel, in looks and technology. The staff was very friendly and helpful. Our room was huge, with a corner sofa that pulled out into a queen bed. We didn't need it, but it was nice to have. We had a king bed that was a typical hotel bed. The TV was huge and wonderful to watch some NFL postseason on. Each room has a wall panel so you can hook your computer up to the TV. Free wifi was a plus. Breakfast ended at 10, which I thought was really early for a Sunday. We also thought we were told 11, so we went down at 10:20 and everything was put up. However, the great staff got out some cereal and juice so we didn't go hungry. Checkout was quick and easy, and there is a complimentary parking garage across from the entrance. While it's not in a historic or swanky part of town, it was just a 5 minute drive to downtown. We'd definitely stay again. read more

If it wee possible to give negative numbers i would. THE WORST HOTEL EXPERIENCE OF MY LIFE. Incompetent management and usless staff. Never again. I'd rather sleepin a ditch!!! read more

SUMMARY: Really convenient -- great option for work travel. (At the risk of stating the obvious, this isn't a luxury getaway hotel. That said...) Pleasantly surprising. It's a quick drive from downtown. Staff was organized, welcoming, helpful. Room was ready on time. Wifi worked well for me for basic work stuff (emails, file sharing sites, etc). The room was larger than I expected and had a small work desk and comfortable chair separate from the sleeping area. Also has a mini fridge, basic coffee maker, etc. I like the non-Starbucks coffee choice! One of my favorite parts: the huge, full-length mirror for getting ready. Lots of hotels don't have this! They have 2 desktop PC stations in the lobby and a printer for all your boarding pass-printing needs. Parking is free in a covered (open) structure, but it's not connected to the hotel building... something to keep in mind if you come here in a storm. It's right across the "street" from the hotel (not a main street - just a driving path around this group of businesses). Hotel seemed busy, but noise wasn't really an issue, despite being near a bunch of restaurants. There's an LA fitness and a deli within easy walking distance. Things they could improve: - bathroom lighting was super dim -- needed new or brighter bulbs - offer to-go cups for making coffee in the room - bedside outlets could be in a better spot (i.e., not where the lamp is plugged in). Note: You can do an evening check-out for 1.5x nightly rate. read more

This hotel was amazing the staff was A+ and the beds are so comfy. Very clean and nice and free breakfast if you can get up early was the best. I recently stayed here for an anime convention ohayo con. The only thing that made me upset is when I was looking for the vending machines I went to every floor they were supposed to be on because of the signs and they are not there. You have to buy water at the front desk. props to the front desk guy who bought me a water because he felt bad I had to go to each floor for water to take my meds other than that a wonderful stay! read more

I stay at this place every time I come! The staff is amazing and treats me like family. Wouldn't want to stay at any other location in Columbus. Thanks for taking care of me y'all!! read more

Great hotel! I love the spacious rooms and the great amenities. Nothing like a coffee bar and 24 hour kitchen. Can't beat it price wise either! read more

Hello all, Please do not stay here. I cannot put zero stars or else I would. I am out $354 due the event I was heading out to in Columbus OH Cancelled. The Arnold Classic Postponed due to the CoronaVirus COVID-19 which is out of my control. This decision came with a petion and the Governor of OH making a statement. This happen yesterday 2 days before the event. Because I did not cancel 7 days prior (Event still on at that point) I am being charged a two night stay and the Manager at the Hyatt did not waive the 2 night fee. I would figure they would understand and Hyatt would provide good customer service. The Arnold Classic is an annual event in Columbus Ohio that brings in 250,000 people to this area. I will be posting my review on Body Building websites to make everyone aware. Moving forward, I will not be staying at any Hyatt Hotels. I will take my business elsewhere. I hope this helps in your decision to stay at one of these hotels specifically this one. read more

Booked last minute through Hotel Tonight and they had a crib all set up for us. Nighttime front desk person was super friendly, the room was really nice, and we enjoyed the small indoor pool and the free hot breakfast. Definitely recommend it. read more

The worst customer service I have ever had at a hotel. Rude staff and they take their lead from Colin, the general manager. Never stay there again. read more

Highly impressed with this hotel. This is the second year I have stayed in this location for a work conference. The conference rooms are spacious and private, the rooms are AMAZING and clean, and shout out to Frannie and Shayla for their awesome customer service. I hope we continue to book this location for future conferences. read more