When I first opened the shipment, I noticed one of the batteries had a small scuff mark on the…read morecasing. It wasn't damaged functionally, but I mentioned it to Solar Cellz USA just to be sure. They followed up right away, sent photos for confirmation, and reassured me that the performance wouldn't be affected, which turned out to be true. The response was quick and professional. I purchased two lithium batteries and a 6kW inverter to back up my small bakery's freezers during power cuts. Everything's been working well for two months now, and I appreciate that the inverter came pre-programmed with the correct voltage settings. The products are high quality, and the company's transparency left a good impression on me. I'd recommend them to other small business owners who need reliable backup systems without a lot of fuss.

Order placed on August 7 and after 2 month later still NOTHING. They are they have Scam me for…read moreover $22,000 on the solar project we are working on. Still waiting for the refund They even claim that they have the item in stock which they do not have anything available. Save your time and effort and buy from some where else

I was actually suggested this place by someone from my local Lowe's....I thank him every time I see…read morehim. The building center is great and the prices are even better. The sales people are very helpful and make sure you have everything you need.

I bought a number of items there. among them there was - 1…read moreitem off the floor it wasn't delivered on schedule no biggie - 1 entry door with transom ($500) - 1 custom window $1,200. The style of the door and the transom didn't match, I called and was told "that's what you ordered" . Really I asked for mismatched styles? For the window I had ordered the lightest clearest low-e glass available, I got the dark type of glass that's recommended for Fla, Nm, Az etc. " That's what you ordered" was the response again. They don't even bother to ask what was shipped or what you ordered, they don't want to know because CYA is the order of the day. Then when you go over your buyer's order you realize that regardless of the conversation you had with their salesperson the printed order is so vague that they could ship you anything at all and claim that's what you ordered. My contractor bought my siding there, it's an off-brand and the quality doesn't impress. Really shoddy practices I ordered the rest of the windows ( Andersen) from The Plywood Mart although they won't match these and they were more expensive, that shows how I feel about sponsoring this store again

We went to MSI to look for quartz for our kitchen. The experience was fantastic! They were so…read morehelpful and went over and above on everything. The showroom is beautiful! Without a doubt, the best experience we have ever had.

I can't say enough good things about the two ladies that worked with us on Saturday the 21st in the…read moreCharlotte store. I wish I had gotten both names but Maria is on our pre-selection form. The two of them were so kind, so helpful. They deserve a pat on the back. Talk about good customer service and just all around wonderful people. Without even having to ask, they jumped in and assisted us. Made it easy, answered all our questions. They were pleasant (even though the store had just opened and people were already there, which would irritate me!). Customer service is lacking in a lot of places but not at MSI. Not the Charlotte location! Kudos to them for being so awesome and making this easy. It was a very informative visit and not once did they seem like we were bothering them!!! Again, thank you!

Trucks driv on the road with unsecured debris flying everywhere. I was in the far left lane WAY…read morebehind and he was in the far right lane with his cover unsecured causing winds and body damage to my vehicl. I called them to report the issue and the guy told me I was wrong and it's not their problem he didn't even attempt to contact the driver to ensure his load was secure after told him it wasn't. I've had rocks hit my windshield before and has no problem claiming it on insurance but this was pure negligence.

I had written to the companyt for a quote and got one back right away. they were very helpful and…read moreKate did a great job letting me know how much I would need. Spoke to several other places and they left me wanting. Placed my Oder and they called before they came to let me know. the delivery man was super sweet and the whole process was painless. The mulch was the perfect color and I will use them again for sure. If youlive in River Hills, they have a bar code for entry. This was a great yelp find

My sister and I went granite shopping and stopped in here to view the granite and quartz options…read more This staff here were nice and helpful when we arrived. They offered coffee, tea and water and before we entered the area to view the granite they asked us to put on a safety vest. The staff member explained the layout of the warehouse and how to fill out the form with any items interested in. They also had a shelf with samples you could request. This was an enjoyable experience and the selections of granite and quartz were beautiful.

Not sure where this other review came from but I have the opposite to say…read more I have nothing but good things to say about Stone Basyx, Charlotte. Not only do they have a huge selection their employees are above par. Maria in particular was so helpful and always followed up. Definitely would shop here again.