As advertised/great service/antennae works perfectly, tons of clear channels…read more So glad I got rid of cox cable. As said by others I should have done this before. Good communication, fair pricing, clean and professional.

Nobody ever returns calls . we've tried several times to talk to you to get an antennaread more

Anthony was super helpful! Thank you so much. It was a very great experience! Absolutely great…read morecustomer service.

Here we are with yet ANOTHER network outage. I am SO sick and tired of this..these "outages" happen…read morewayyyy too often when I am paying so much $$ for this "service". And the estimated repair time is almost 4 HOURS from now..give me a break. Not only is the tv/internet down so is my landline. What if I had no cell phone and had to call 911? Thank God Google fiber is in my area now..I am going to do some research and figure out if quantum fiber or Google fiber is better. I may even file ANOTHER complaint with the FCC against Cox..buh bye

Beyond shady company that's not to be trusted. The owners pretending to be "concerned neighbors" on…read moreRing posts any time someone makes a report about their internet service being down is massively sleazy. They know fully well that personally soliciting your business on the Neighbors app is against Ring's TOS and yet they continue to act as if they're sweet and innocent in all of it. Anybody that has to be a predator to drum up business that way is bad news!

Ok, my internet was down. Went on line to the provider for help. They tried, but no, not fixed…read more So I'm trying to stay positive, but did I mention my internet was down. Now going on a week. So I go down to Modern Utilities. Milan helped me. I actually sincerely thought, this guy knows what he is doing and going to get me a good deal. I walk out with a new modem and "Man, I hope this works." Everything Milan promised worked. Everything! This is my place. They know their sh*t! The whole office are positive, can do folks! They turned my frustration into success. I highly recommend!

We had a hardware issue after 11 years of problem free service! Joe, our technician performed at a…read moreworld class level in checking every aspect of our hardware and software. He ended up changing out our recorder/tuner and recommended changing out an old video cable. He helped us to record all of old shows so we did not lose them! Having been a senior executive at a high tech Fortune 500 company, I can attest that Joe is a world class technician. Service requested was delivered! 10 stars out of 10!!

After over 25 years of dealing with this scandalous company, we are free! I hope that couple on tv…read moreunderstands that their company treats customers in an abusive manner. Especially the elderly. No mas Dish!!

So much more efficient than going direct to Dish. Dan is amazing. Took care of all my needs…read more Professional, personable and effective. Highly recommend them.

From the owner: Sky View Satellite Inc is a DISH Premier Local Retailer specializing in DISH TV service, Google…read moreNest Products and Internet Service local to your area. As a Google Nest Pro Dealer, we take that beautiful internet and turn your home into a Helpful Home - all centered around utilizing DISH's Voice Remote and DISH's Integrated Technology as the Helpful Home Hub. Our products will make your life easier and more efficient. With offices in Las Cruces and Carlsbad, NM, and now Las Vegas, we are dedicated to serving the entire southern New Mexico region, El Paso, TX, and Clark County, NV. DISH and Google Nest are the best choice for value and technology. Our Premier stores will offer you the best local customer service with the absolute lowest prices nationwide. Call or stop by today .

Today I called Cox Cable for assistance, and I would like to recognize one of your representatives,…read moreCareer Johnson, for her outstanding service. She spent about 30 minutes patiently helping me resolve my issue, and throughout the call she was professional, friendly, and very knowledgeable. Because of her effort, my problem was completely solved and I felt truly supported as a customer. It is not always easy to find representatives who are this dedicated and capable, so I sincerely hope Cox knows what a valuable employee she is. Please extend my appreciation and thanks to her. Thank you again for the excellent customer service.

Over two weeks later, our Cell phone service is excellent, no more dropped calls, in our Kitchen, a…read morequick connection, but we still have to test the dead zone, at Sahara and Hualapai. I forgot to mention that everything we did along the way, was confirmed with an email and sometimes a text message. Excellent Communication- and Luiz and Esme were very good in all of their Explanations too. We received receipts while we were there. (I think that I mentioned this in my past reviews, to always keep your receipts and archive your emails from Cox in case there is any issue). And there were no surprises. I am happy to report that Cox delivers on their promises. I'm so glad that we made the change because Consumer Cellular was not what we thought. It's shady that there were many extra added fees that we did not know about.

My rating is only for this store and my experience with the associates and not about the Cox…read moreinternet service that I have. When I visit this store it's always very clean and I like the self check-in which allows the staff to know what you're there for and to hopefully address some easy cases right away when it doesn't require any lengthy conversation. I will say that if there are a few people in line to see an associate, at times you can expect to wait for quite a long time. This isn't the associate's fault, it's just that some cases are quite in depth and it can unfortunately cause a long wait. I've had to visit the store to switch out some equipment and maybe I was lucky, but it was painless and quick - under 10 min. It's always nice to have a store to go to in case you need to address some issues in person.

I've been a loyal Cox customer for over 10 years, but canceling my service was one of the most…read morefrustrating customer service experiences I've had. Over the years, my prices kept increasing, even while competitors began offering better pricing and service in my area. The cancellation process itself took far too long, and I was required to return equipment in person. When I arrived at the Cox store right when it opened at 10 AM, there was already a long line of customers waiting. It honestly felt like the process was made unnecessarily difficult and time-consuming. I stayed with Cox for years because there weren't many reliable alternatives available in my area, but now that there are other options, I decided to switch. I hope Cox improves both pricing transparency and the customer cancellation experience for long-time customers in the future. I decided to leave the store because I didn't have time to wait but they are ridiculous. I wish they just gave us a box so we can return the equipment via mail. I hate you, Cox and I'm glad I finally broke up with you!

$220 charge for moving out with no contract or notice of any termination fee when my apartment…read moreadvertised "free internet included." Upon moving to apartment, I immediately sought a competitor. Anyone but Bel Air Internet Connect, or BAI connect. On top of constantly throttling internet or trying to say they were using a "dedicated connection." Tell that to my 12 mbps download speed through the month of January and February during peak hours. I work remote and require untapped and unfettered internet speeds, and consistency is what this provider lacks. On top of that, trying to get assistance with anything from anyone is like pulling teeth. Get Cox.

This is the worst service provider I've ever had the displeasure of contacting, and that's saying a…read morelot. You just lost a customer, Bel Air (you're not in Bel Air BTW). I needed to get existing DirecTV service reactivated for my Mom's move from an old unit to a new unit in the SAME apartment building and update her billing address. Simple, right? I first called DirecTV and after explaining this very simple request to DirecTV, I was transferred by DirecTV to Bel Air to handle this because I guess they outsource the service and support for the Las Vegas market to this failure of an outfit. The first Bel Air guy (Vince) was new or incompetent or both. After 50 minutes on the phone, he transferred me to the Billing dept. to update her address (literally a different unit # at the same address) and reactivate the service in the new unit. Transfer failed and I was disconnected! I called back and the next guy (Anthony) seemed to know what he was doing, but then told me the Sales dept. needed to reactivate the account because they handle moves (upsell opportunity I was not interested in). Gave me the main phone number as the number for Sales. I told him that is the main number I had just called to get to Support. He said "I guess they changed the number for Sales dept". Transferred me to Sales (which was the main phone number with the same phone tree choices) and guess what happened?!?! Yep, call was disconnected again. I called for the last time. Pressed the applicable number for Sales and (you know what happened next) the call failed I was disconnected for the final time. You cannot even get to Sales! Their phone tree (yes, I know how these systems work) is all screwed up and you cannot get to the people who are supposed to work there to sign-up new customers or service existing ones. Bye bye!

DON is the best. Don TV is the best. (702) 384-8871…read more (702) 358-7203 Give them a call he's in his 60s such a nice person. A really nice old man Who I can call a friend. His business is and Henderson Nevada I think he's off of water Street. He comes to your house These nice secretion like family He's very fair with his price. Are you five stars because he does great work and he cares.

Rob Cortez did a great job. walked through everything and was able to answer any questions I had.read more

We have had isp.net for several years and have always had great customer service and support…read more Recently, I had an issue with which I needed help. This time Tina in the Billing Department assisted me in a very professional, efficient and friendly manner. Thank you, Tina and thank you isp.net for continuing to have such helpful staff. Margot R