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    6 years ago

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    Tanner S.

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    6 years ago

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    One Day Cleaners - This is after the dry cleaning, no difference

    One Day Cleaners

    (30 reviews)

    $$

    Great experience! One day cleaners is my go to spot for all…read moremy dry cleaning needs. Fast and affordable. Especially alteration service is phenomenal.

    I entrusted One Day cleaners with multiple high-quality garments after my wedding in the states,…read moreincluding three brand new dresses from Reformation (each only worn once) and a custom one-of-a-kind designer wedding dress (worn once). All items were returned to me extremely damaged after cleaning. Damage to the Reformation dresses included pleats being removed from multiple dresses, all the dresses shrinking, and dresses losing elasticity. The worst damage, by far, was to my one-of-a-kind wedding dress. The top is now a whole size smaller, the fabric from the inner lining has been frayed, and the structure of the bottom has been completely changed. This dress was not only sentimental and expensive, it was required for a second ceremony overseas. Because it was damaged and we needed to attend our second wedding overseas immediately, we were forced to scramble while traveling internationally to repair the dress and secure backup outfits immediately before the wedding. Despite extensive documentation, before-and-after photos and videos, and corroborating assessments from the dress designer, a seamstress, and dry-cleaning professionals, the business refused responsibility, blamed manufacturer defects, and offered no meaningful resolution. The most disappointing part of this ordeal is that they never apologized or even seemed to consider it could possibly be their fault, and have now stopped responding to our communications. We will be filing a claim in small claims court. Not only is the total value of these garments over $4,000, the distress and frustration this ordeal has caused us was immense as well. If you value designer, formal, or irreplaceable garments, proceed with extreme caution. Mistakes can happen, but accountability and customer care matter. Unfortunately, neither was shown here.

    The Clothes Doctor Dry Cleaning - Next to Ralph  Drycleaner

    The Clothes Doctor Dry Cleaning

    (56 reviews)

    $$

    When I got home, I noticed my shirt's collar was torn. The next day, when I went back and told him,…read morehe didn't apologize and said, "Your shirt was old." Even if it was old and got ripped during the wash, he should have told me when I picked it up. Not only did he not mention anything, but he also charged me for dry cleaning that shirt. Their prices are also high. On the board, they list two prices for shirts, but they always charge the more expensive one, even when I ask for the regular price.

    I dropped off 10 items and a pair of shoes and was verbally quoted the same pricing as prior visits…read more(about $4.99 per item). I clearly declined any additional services. The receipt provided at drop-off did not list prices. At pickup, I was charged $113, which I never agreed to. When I questioned the charge, the owner became argumentative and insisted I pay. The situation escalated, and during the exchange, the owner forcefully pulled the hangers from my hand, which made me feel unsafe. At the same time, another customer entered the shop regarding a shirt she had recently picked up that had a visible pink tint left on it. Despite the discoloration being apparent, the owner argued with her and denied that there was an issue. She left without any resolution or assistance. Due to the escalation of my interaction, an officer was called to the scene. The officer advised the owner to release my items to me so I could leave. The entire situation was extremely uncomfortable and unnecessary. The cleaning itself was also not done thoroughly. Between the unexpected charges, lack of pricing transparency, poor service quality, and unprofessional conduct toward multiple customers, this was a very upsetting experience. I will not be returning.

    Hygienic Clean - dryclean - Updated June 2026

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