So thrilled with Kevin and his team at Sophie's, they went about and beyond to help us reupholster…read more a chair today , highly pleased with they're professionalism and talent today

Unfortunately, I have to write this negative review based on my experience, and there is really…read moreonly one reason for it. I wanted to swap out the foam in my Audi A4 seat because of back pain. I brought the original foam from the dealership. I had never done this before, and this was my first time having this type of work done. Before leaving my vehicle, I clearly asked the owner Kevin, whether there would be any issues with the heating elements in the seat. He told me that they had done this type of job before and that it should be fine. When I dropped off the car, I asked the supervisor on duty, Jose, the same question, and he also told me that they would go slowly and fix it properly. I never signed any document agreeing to this risk, before dropping my car off. Unfortunately, after the work was completed, the seat heater is no longer working. I tried to resolve the issue with the owner, but from his perspective, he could not offer any compensation, refund, or replacement. Instead, he shifted the risk back onto me and said that I already knew this could happen. I clearly explained that I did not know this could happen. Based on my conversations with both the owner and Jose before the work was done, I was told that it should be fine. Had I been told beforehand that there was a real possibility the heating element could be damaged, I would have made a different decision Or at-least be aware of the risk. Our deal included me getting my seat back as exactly as it was with the new foam - this did not happen. He also told me that I spilled something beforehand, I told him no the morning I checked everything was working fine.. as if he checked my seats before initiating repairs.... The replacement heating pad alone costs about $360. I already paid $200 for the installation to this shop + the foam itself was $260, and I don't want to have to pay another $360 for a new heating pad because the heating element stopped working after the repair. That would make this repair significantly more expensive than I originally expected. For me, the issue is ultimately about trust and integrity. I relied on what I was told by two people at the shop, and unfortunately, the outcome was different: my seat heater was broken. Being an upholstery business for many years, he probably knows that this is the risk, which we should tell the customer and not say that it will be OK. He probably well know this. I don't know why he told me otherwise. They behaved professionally so that's not an issue.. it's the outcome. This is my honest and truthful experience. My advice to anyone considering similar work is to make sure you clearly understand the risks beforehand and, if possible, get confirmation in writing regarding what will and will not be affected by the repair.

Make sure he checks with you before he starts the work. He did not match the color of the faux…read moreleather before he did the work and he picked a wrong tone. He also took the liberty to swap out another panel! So now I have 3 panels that don't match the rest of the interior. I've had another car upholsterer fix the faux leather before and they matched the color perfectly, so he might not have all the materials he needed to do the job right. When I pointed out the mistake, he was rude and told me to leave without paying him if I didn't like the work before he retreated to his office. I wish he would've offered to fix his mistake. The stitching was great, just the color was wrong. So, if you wanna save some money definitely go here, but MAKE SURE he confirms the color and panels with you before he starts the work.

These guys had me in and out in less than half a day to get the seam taken care of in my driver…read moreseat. By request they added a piece of foam to also get rid of the butt dents. This seat had 256,000 miles in it. Looking great now! Would highly recommend this shop.

Took care of my 2010 Acura bottom seat at a decent price. Would recommend.read more

Julio and Jonathan took great care in restoring the interior on my '61 Comet. They reupholstered my…read morebucket seats, the back seat, the headliner, the dash...you name it. They even made a great cup holder for me that looks like it was born there! They back up their work and are friendly and helpful. I love my car!

We were sent here by Pinky's. Repaired the vinyl on my…read morecenter console. Looks new, 135$, same day! Saved me money. I appreciate their amazing service.

Went to get a convertible flapper gear replaced for an Infiniti g37 and it went smoothly and was…read morefairly priced! It took about 3-4 hours. Pedro is an amazing man and has great customer service. He told us the part we got was actually inferior to the original part after installation but said if it gives out in 6 months it will be under warranty but told us to bring in an original part next time! Really nice man and genuine and pretty fair pricing!

My 2008 Honda Civic needed a new headliner desperately. I found Baja through a google search and…read morecalled to get an estimate. Francisco gave me the cost when we spoke and told me he could get it done with a 36 hour turnaround so I booked an appointment. I got my car back looking like new just as promised and I couldn't be happier with the service and the result. Francisco is a great guy and an artist. I didn't take any before photos, but trust me when I say it was a mess and he made it look like new again.

Great local auto upholstery shop. I have had two projects done here. One was a seat foam…read morereplacement for my 4Runner and another was wrapping my lower dash and glove box in Alcantara. They quoted me 1/2 the price of another local price and finished the project in 2 days! The original shop I took it to told me they couldn't even do it. Beautiful job, super quick and at a very fair price

Armando did my headliner on my BMW M3 . It came out real great! He got the same material too. He…read morealso did some leather stitching on my 2002 M3. Good work!

I needed the headliner of our Volvo replaced (haven't been able to use our sunroof for a couple…read moreyears now), and they by far had the most competitive price. They let me choose the color and they were able to turn it around in 6 hours. Very speedy service and we're happy! Thanks for extending the life of this car.

Arthur's Auto Upholstery is the absolute best. My husband and I have a truck that is over 20 years…read moreold. Our upholstery needed some attention in the most urgent way. Arthur's skill, attention to detail and craftsmanship was superb. I would recommend Arthur's Auto Upholstery with confidence. Thank you Arthur.

Arthur provided excellent service for our 2002 Ford Mustang convertible (Full Kit) Top replacement…read moreand it looks brand new again!! Super busy business and still Arthur's provided us super fast turnaround time also This place is a real GEM! I highly recommend Arthur's Upholstery Shop In Pasadena, CA Arthur is a very honest, nice, professional and provides his community high quality work! He was the most competitive on price too. I will be coming back soon, thank you, Arthur

Everyone at ATS Upholstery is a model of customer service. Responsive on Yelp, open early on MLK…read moreday, got my repair done even faster than they quoted, all with a very reasonable price point. When I asked, they even gave me a recommendation for a shop to do body work. The work speaks for itself, just check out the before/after pictures. Carlos did a fantastic job. I can't recommend ATS enough and will be coming back next time I need an upholstery fix!

something wrong with your car's carpets? Call ATS. something…read morewrong with your car's seats? Call ATS. something wrong with your car's weather seal? Call ATS. something wrong with you? Call ATS. LOL Seriously, this is the best place on the Westside for taking care of your car's ongoing needs. If you are a true Los Angeles resident, then you have a car and you love your car and you want your car to be in nice condition -- ATS Upholstery can take care of all of your car's needs with convertible tops, upholstery, carpets, really anything that has a textile material . . . .which is most of your car. The value is great and the advice is great and the car is great and everything is great! They'll even install parts that are adjacent the textiles, like weather stripping and all those minor details that really seal things up nice and sweet. So, unless you like driving around in a crappy moldy box, call ATS and drop your car off and get ready to fall in love with your car all over again. :-)