We went to Dr. Sharara after having multiple failures with a different clinic. Not only did he…read moretreat us with absolute care and compassion, but he was extremely thorough in exploring the causes of our infertility and treating the underlying conditions that could be impacting us. I am so grateful to Dr. Sharara. He was very honest and straightforward with us, and I really appreciated that. Our other clinic told us we had unexplained infertility, but Dr. Sharara actually did the investigative work to see what was going on. Through changes in lifestyle and medication, we were able to get five embryos! I cannot tell you how happy I am to have a chance at another pregnancy due to Dr. Sharara's diligence and care.

From my very first appointment, the entire team made me feel supported, cared for, and genuinely…read morevalued. Everyone was kind, compassionate, and professional, and they always took the time to answer my questions and ease any concerns I had. They made what can be a very emotional journey feel much less overwhelming. Dr. Sharara is an exceptional physician. He is incredibly knowledgeable, compassionate, and took the time to explain every step of the process, making me feel confident in my treatment plan. His expertise, along with the outstanding nurses and staff, gave me complete trust that I was receiving the best possible care. The communication throughout the process was excellent, and I always felt informed, encouraged, and supported. I cannot recommend this clinic enough. Every member of the team truly cares about their patients and wants the best possible outcome. I am incredibly grateful for the exceptional care, encouragement, and kindness I received throughout my journey, and I will always be thankful for the positive experience they gave me during such an important time in my life.

Worst experience ever. Money hungry and lazy. Office staff is miserable. They cancel on you last…read moreminute after an hour of driving there.

Great people, type of care and how they explain everything, the follow up after the appointment.read more

I have never felt so horribly treated than by Dr Khan. He took away all hope of achieving pregnancy…read morethrough IVF. He repeatedly offered the use of an egg donor even when told it wasn't an option. His bedside manners are terrible and he has no compassion for his patients. I will never go back to Shady Grove ever again.

Dr. Khan and his staff were extremely knowledgeable and professional! Provided excellent care…read morethroughout our time there and would highly recommend!

After struggling to conceive, my husband and I were referred to the VCRM team, and choosing them…read morewas one of the best decisions we could have made. Dr. Shahara is incredibly thorough, kind, and experienced, and he and the entire VCRM team genuinely care about their patients. They truly become like family. Infertility is such a personal journey, and having a team that knows you, checks in on you, and supports you every step of the way makes all the difference. Today, I graduated from VCRM 8 weeks pregnant, after two years of unexplained infertility. The VCRM team was there for us through every step, and I am so incredibly grateful they were part of our journey. We can't wait for them to meet our baby next spring!

Dr. Shara helped us conceive our second child and he also helped us with our first. He and his…read morestaff are incredible. They are thoughtful, empathetic and brilliant. Dr. S is always employing cutting edge research and creating 1:1, personalized care for every patient. His staff make you feel like family and take a challenging experience and make it warm and positive. Dr. S did what another clinic found impossible, he gave us the best gift in the world - our family.

We could not recommend Dr Payson and the care team at CCRM NoVa more highly - we came in for…read morediagnostic testing early on, which led to IVF, and went through 1 egg retrieval and 3 transfer cycles, the last of which was successful and resulted in the birth of our baby girl. Dr Payson is a brilliant and empathetic doctor who was genuinely invested in working through the nuances of our treatment plan at every step to maximize our chances of success, always available to answer questions and talk through data and research studies at our request, and paid close attention to our case throughout (including after we had graduated) to ensure we received excellent care. The nurses are kind, knowledgeable, and responsive - I had a lot of questions, especially after unsuccessful prior cycles, and Jen could not have been more helpful in talking through questions, getting us on the phone with the doctor as frequently as needed, as well as facilitating billing and the administrative side. Mark the phlebotomist is amazing (through many procedures, no one has been as dexterous in navigating my small veins), as are the rest of the nurses and staff. We would not have a baby without the excellent, compassionate, and results-oriented team at CCRM. We have many friends who have gone through IVF at other clinics, and we can confidently say this is the best fertility clinic and Dr Payson is the best fertility doctor in the DMV area.

During infertility, a woman can lose hope and dignity. Relationships can fray. A sense of self…read moreweakened. CCRM NoVa has truly skilled doctors, but its operations team only adds to everything a woman loses in this already-trying process. It's the day after Thanksgiving, and I'm in a waiting room with 25 other women. Waiting. For hours. We each had an appointment time, which was meaningless. We lost this pseudo-holiday to drive here and wait. I'll also note, unlike any other fertility clinic I've been to, CCRM NoVa allows children in the waiting room, which to some is another marker of insensitivity. Expect competent doctors, but also expect this practice to make your already stressful experience more stressful and frustrating.

About a 1-1.5: Dr. Kacedan is super popular, and it really shows in terms of trying to make a…read morefollow-up or routine appointments; most of the time, he's unavailable, and the office tries to pass you off onto a PA, which is a huge no-no in my book. Sorry, not sorry, but I'm here to see a doctor, not an assistant. +patients are passed off to PA +follow-up/routine appointments are difficult to make as an established patient

Dr. James Kacedan is one of the best!! My review is long…read moreoverdue but I speak the truth when I say Dr. Kacedan, hands down is the BEST. He is a great listener, with a great bedside manner, his old office team (nurses and admin) were also the best - they were caring, always smiling, and warm - always jokes and laughs giving good energy in the office. This is no reflection on his new team but I honestly cannot speak about the current team bc I moved out of town and have not had the opportunity to engage with them. I was Dr. Kacedan's patient for 5+ yrs. The Bottom Line Up Front is He Cares!!! He has always been supportive, timely, willing to research, willing to address any questions, helpful when trying to determine the best path forward, and he has been accommodating to take a call even after I moved - A 5 ***** Star Doctor in my book!!!

I scheduled a free consultation with Shannon which was incredibly helpful and informative. I was…read moreoverwhelmed with reading about surrogacy when I started researching. Shannon took the time to explain the process and broke it down step by step which made it easier to understand and much less overwhelming. There were so many questions I had and Shannon answered everything with detail and patience. When I researched surrogacy agencies, the fees were in the $30k-$50k range which are extremely high. Shannon offers the same support as an agency but goes a step further with her personal involvement in your journey and a substantially lower fee. The individual support is idea for me vs. working with different people at a large agency. This journey began with doubt, questions and financial concerns. I now have started my journey with confidence and security knowing I have Shannon's full support as my personal surrogacy advocate.

From the owner: We offer the same support and guidance as a surrogacy agency but I work independently. This…read moreprovides a much more personal experience for parents and surrogates as I support you on your surrogacy journey. I have completed three surrogacy journeys so I am excited to share my experiences and professional expertise with parents and surrogates.

This place is aweful, staff is rude and unhelpful and their "portal" is not user friendly at all!…read moreThey refuse to even schedule an appointment for a consult for you till you upload your cc info and sign 20 different consents. I guess money comes first!

Dr Famuyiwa is a very compassionate doctor who is very good at what she does. she is full of faith…read moreand positive vibes. The first time my husband and I walked into her office, she gave us her time and full attention. she explained to us in details all options and gave us hope. We were self-paid patient at the time, she guided us on getting the right insurance. I remember our first ultrasound was done for free. That meant a lot to us, that tells you she is not all about the money. She truly cares and ready to help.am so grateful that we met her. Dr Famuyiwa helped my husband and I to grow our family and today we are grateful to God and her practice for the gift of our little Angel. I highly recommend her to anyone in need of her professional service

This is a money making factory no care or compassion for the clients all about money. They…read moreroutinely missed my windows for needing things done and set me back multiple times due to internal communication issues. The front desk lectured me for not being 15 minutes early even though this appointment was scheduled as an emergency appointment 2 hours prior. Dr. Cross is does not explain anything and seems to not understand or care about what clients are going through during this time the compassion from her is zero. if you move forward with them, even if you ask to speak with finance multiple times, you'll be assured everything is fine then shocker it's not. they messed up our billing and put us as self pay even though finance assured us we have great insurance. the bill from them to me is almost 3,000$ and I never recieved any diagnosis or treatment. they also will not send me my results so that I can get a new doctor. This place needs to be shut down they are not complying with normal medical ethics.

Words can't even do justice to express my gratitude to Dr Martini and the CCRM Rockville team. She…read morewas always attentive, caring, and cheered me on. She didn't let another clinic's faults impact her careful approach to treatment. And as she'd always tell me, "we are accounting for so many variables". After 5 traumatic cycles with another clinic who didn't care to make changes, Dr Martini approached my treatment with purpose and care and it was successful! She may be younger than the other doctor at my other clinic, but she is a powerhouse. I've referred so many people to her and will do so forever. I just can't believe there are doctors out there who don't care as much as she does. Thank you Dr Martini and CCRM, from the bottom of my heart.

Shady Grove fertility center Rockville gives me the MAJOR ick…read more BEDSIDE MANNER- a potato has more personality. Their doctor had no bedside manner whatsoever. She was very focused on money despite the fact that I explained I would be self pay if we moved forward with them. The first thing out of her mouth was focused solely on money. She kept repeating oh this would be on OUR timeline once you're financially cleared... since insurance isn't involved or financing - I don't need clearance dear. You're a doctor you should know that. Also THEIR timeline is crazy. You're a medical service provider operating in fertility treatment. It should very much be on the PATIENTS timeline. Not even med spas behave like this. She was also extremely condescending to my husband. -100/10. We met with her once and then moved to a physician at the frederick office. Additionally their nurses do not put their clinical instructions in the patient portal -.- it's ridiculous what kind of medical office doesn't provide the instructions written in a patients portal so they can refer back to them!? It's concerning and unsafe to be quite honest. The pharmacy called them several times to identify an alternative medication for an out of stock medicine they had.... No response from the physician. I had to call to get a response. TESTING- working in a lab testing does not need to wait all day for the nurse to call you. Most analytical blood tests take 90 minutes. Run my test and put my results in my portal IMMEDIATELY. It's ridiculous to make people wait all day. STAFF PROFESSIONALISM- I had a weekend appointment and people were wearing pajamas and house slippers. I'm all for being comfortable at work, but pajamas and slippers is wild it's a medical office. Also when you call this office often the front desk staff sound annoyed that you're calling them on the weekend. You're literally the on call office for the weekend -.- When my husband arrived to the office and asked for directions to the consultation room the staff sent him across the hall where no one was at the desk. He waited for a while then returned to the staff to inform them and they rolled their eyes and were annoyed with him for returning... YOUR STAFF is not where they are supposed to be and no one is answering the call button?! And you're mad at the patient who is on time for their appointment?! FINANCING- all this office cares about is money. I am self paying so I cannot imagine what it's like if you actually have to go through any financial process involving them. What a nightmare. I asked "what would be next steps in an IUI process" no response to the question only you need to pay... I'm asking a consultation question. The bill they sent was a whopping 12 hours old... The nurse could easily have responded professionally with "in addition to these steps please ensure you pay this bill through your link..." Again not even med spas behave like this. The frederick office is much better. Way more professional and the staff are nicer but the Rockville office is absolutely terrible. You're not a patient there, you're seen as a source of revenue simply. They're not there to serve patients or educate them... for goodness sakes they can't even be bothered to get up in the morning and put pants on -.- go ANYWHERE ELSE

Insurance and finance team are incompetent and useless barely able to be reached . Insurance lady…read moresaid that they do not bill our insurance in writing just though a call agreement!! then she tried to walk it back. my assigned Nurse refused to come out to see me in the hallway . Never really met me nor cared. the lab did not tested my genetic samples keeping it in some corner of their... fridge ...I want to believe due to misspellings of my name and other payment issues although we paid the clinic. It was a joke. A waste of money and time. I was never seen by a doctor but by nurses, presumably, perhaps once by some cleaning my lady, but charged as if I had been seen by doctors.