I cannot say enough amazing things about my experience with VCRM. From the very beginning, I felt…read moresupported, cared for, and truly seen during such an emotional journey. After dealing with infertility for over 7 years, I truly never thought I would be able to conceive. Dr. Fady Sharara changed my life for the better--he gave me hope when I felt like there was none, and I will forever be grateful for that. His expertise, compassion, and dedication made all the difference for me. I'm so thankful for the protocol he created that worked for my situation, and I genuinely hope he can continue to help others who are just like me find their own success and happiness. A huge thank you to his wonderful nurses, Jill and Jessica, who were always there with kindness, patience, and reassurance whenever I needed it most. They made such a difference in my experience. I also want to recognize Maggie and Trisha at the front desk. No matter what kind of day I was having, they always greeted me with warmth and a smile, making me feel welcome and cared for. This journey isn't always easy, but having a team like this behind you makes all the difference. I'm beyond grateful for everyone at VCRM for their support and dedication, and I'm so excited for this new chapter ahead.

From my very first appointment, the entire team made me feel supported, cared for, and genuinely…read morevalued. Everyone was kind, compassionate, and professional, and they always took the time to answer my questions and ease any concerns I had. They made what can be a very emotional journey feel much less overwhelming. Dr. Sharara is an exceptional physician. He is incredibly knowledgeable, compassionate, and took the time to explain every step of the process, making me feel confident in my treatment plan. His expertise, along with the outstanding nurses and staff, gave me complete trust that I was receiving the best possible care. The communication throughout the process was excellent, and I always felt informed, encouraged, and supported. I cannot recommend this clinic enough. Every member of the team truly cares about their patients and wants the best possible outcome. I am incredibly grateful for the exceptional care, encouragement, and kindness I received throughout my journey, and I will always be thankful for the positive experience they gave me during such an important time in my life.

Worst experience ever. Money hungry and lazy. Office staff is miserable. They cancel on you last…read moreminute after an hour of driving there.

Great people, type of care and how they explain everything, the follow up after the appointment.read more

I have never felt so horribly treated than by Dr Khan. He took away all hope of achieving pregnancy…read morethrough IVF. He repeatedly offered the use of an egg donor even when told it wasn't an option. His bedside manners are terrible and he has no compassion for his patients. I will never go back to Shady Grove ever again.

Dr. Khan and his staff were extremely knowledgeable and professional! Provided excellent care…read morethroughout our time there and would highly recommend!

Dr. Shara helped us conceive our second child and he also helped us with our first. He and his…read morestaff are incredible. They are thoughtful, empathetic and brilliant. Dr. S is always employing cutting edge research and creating 1:1, personalized care for every patient. His staff make you feel like family and take a challenging experience and make it warm and positive. Dr. S did what another clinic found impossible, he gave us the best gift in the world - our family.

Dr. Sharara was knowledgeable and kind. The front desk ladies remembered my name when I came in and…read morealways had the answers to my insurance questions. I was always in and out of there without waiting which I can't say for any other doctors office I've been to.

Our journey at this clinic didn't start off the best. After two failed egg retrievals, we made the…read moredifficult decision to switch doctors -- and that's when everything changed for us. Dr. Owen was truly amazing in every way. She took the time to genuinely listen and understand what we needed. She has such a caring heart and always made me feel like I was her most important patient. She carefully analyzed every result and personally called with detailed explanations, which meant so much during such an emotional process. I always felt like I was in the very best hands. Under her care, we had two successful egg retrievals, and on our first transfer, we got pregnant. We are beyond grateful -- there really aren't enough words to express how thankful we are. That said, the billing department needs significant improvement. Communication was very difficult -- phone calls often went unanswered with no callbacks, and responses were typically limited to once per day. Payments were missed on their end, so I strongly recommend tracking everything carefully. Bills were also not sent promptly. Overall, while the administrative side was frustrating, Dr. Owen made all the difference in our journey, and for that we will always be thankful.

Avoid this clinic. Not patient advocates. My wife and I Had testing completed to become informed…read moreabout our health - when we had our follow up meeting with DR CHEN - the doctor proceeded to sell us on IUI and IVF without even going over our test results. Entire experience was a sales pitch and zero consideration for our concerns and questions. This clinic is the reason private equity firms should not be allowed to buy up medical clinics. Avoid at all costs.

I've been going to Dr. Kacedan since 2002. That is not a typo…read more He's great, patient and very professional.

About a 1-1.5: Dr. Kacedan is super popular, and it really shows in terms of trying to make a…read morefollow-up or routine appointments; most of the time, he's unavailable, and the office tries to pass you off onto a PA, which is a huge no-no in my book. Sorry, not sorry, but I'm here to see a doctor, not an assistant. +patients are passed off to PA +follow-up/routine appointments are difficult to make as an established patient

I scheduled a free consultation with Shannon which was incredibly helpful and informative. I was…read moreoverwhelmed with reading about surrogacy when I started researching. Shannon took the time to explain the process and broke it down step by step which made it easier to understand and much less overwhelming. There were so many questions I had and Shannon answered everything with detail and patience. When I researched surrogacy agencies, the fees were in the $30k-$50k range which are extremely high. Shannon offers the same support as an agency but goes a step further with her personal involvement in your journey and a substantially lower fee. The individual support is idea for me vs. working with different people at a large agency. This journey began with doubt, questions and financial concerns. I now have started my journey with confidence and security knowing I have Shannon's full support as my personal surrogacy advocate.

From the owner: We offer the same support and guidance as a surrogacy agency but I work independently. This…read moreprovides a much more personal experience for parents and surrogates as I support you on your surrogacy journey. I have completed three surrogacy journeys so I am excited to share my experiences and professional expertise with parents and surrogates.

This place is aweful, staff is rude and unhelpful and their "portal" is not user friendly at all!…read moreThey refuse to even schedule an appointment for a consult for you till you upload your cc info and sign 20 different consents. I guess money comes first!

Dr Famuyiwa is a very compassionate doctor who is very good at what she does. she is full of faith…read moreand positive vibes. The first time my husband and I walked into her office, she gave us her time and full attention. she explained to us in details all options and gave us hope. We were self-paid patient at the time, she guided us on getting the right insurance. I remember our first ultrasound was done for free. That meant a lot to us, that tells you she is not all about the money. She truly cares and ready to help.am so grateful that we met her. Dr Famuyiwa helped my husband and I to grow our family and today we are grateful to God and her practice for the gift of our little Angel. I highly recommend her to anyone in need of her professional service

This is a money making factory no care or compassion for the clients all about money. They…read moreroutinely missed my windows for needing things done and set me back multiple times due to internal communication issues. The front desk lectured me for not being 15 minutes early even though this appointment was scheduled as an emergency appointment 2 hours prior. Dr. Cross is does not explain anything and seems to not understand or care about what clients are going through during this time the compassion from her is zero. if you move forward with them, even if you ask to speak with finance multiple times, you'll be assured everything is fine then shocker it's not. they messed up our billing and put us as self pay even though finance assured us we have great insurance. the bill from them to me is almost 3,000$ and I never recieved any diagnosis or treatment. they also will not send me my results so that I can get a new doctor. This place needs to be shut down they are not complying with normal medical ethics.

Words can't even do justice to express my gratitude to Dr Martini and the CCRM Rockville team. She…read morewas always attentive, caring, and cheered me on. She didn't let another clinic's faults impact her careful approach to treatment. And as she'd always tell me, "we are accounting for so many variables". After 5 traumatic cycles with another clinic who didn't care to make changes, Dr Martini approached my treatment with purpose and care and it was successful! She may be younger than the other doctor at my other clinic, but she is a powerhouse. I've referred so many people to her and will do so forever. I just can't believe there are doctors out there who don't care as much as she does. Thank you Dr Martini and CCRM, from the bottom of my heart.

This Clinic is a huge clinic. which was fine with me but seeing your doctor once throughout your…read morewhole Ivf cycle seems too little . The nurses and most doctors are great and the ultrasound techs and phlebotomy were the best. What is the most annoying part of this clinic is the absolutely worst financial team. They do not pick up their calls and even when you email You have to email them so many times to get one response back. IVF is a huge expense which is what we were doing and there was already so much anxiety . We wanted to speak to a financial person regarding some questions but there's absolutely no way to talk to a financial advisor. They do not pick up their calls at all. They tell you to leave a message and they will get back you but they won't . It takes weeks to get a response. It is very frustrating in an already stressful situation. Me and my husband tried so much to reach a financial advisor but couldn't reach anyone for an entire week. Even when u leave a message and wait 48 hours they don't reach back to you. Money is an issue for most people when doing this type of treatment and having the worst financial personnel who absolutely do not care to talk to you gives you anxiety and completely frustrating.

Shady Grove fertility center Rockville gives me the MAJOR ick…read more BEDSIDE MANNER- a potato has more personality. Their doctor had no bedside manner whatsoever. She was very focused on money despite the fact that I explained I would be self pay if we moved forward with them. The first thing out of her mouth was focused solely on money. She kept repeating oh this would be on OUR timeline once you're financially cleared... since insurance isn't involved or financing - I don't need clearance dear. You're a doctor you should know that. Also THEIR timeline is crazy. You're a medical service provider operating in fertility treatment. It should very much be on the PATIENTS timeline. Not even med spas behave like this. She was also extremely condescending to my husband. -100/10. We met with her once and then moved to a physician at the frederick office. Additionally their nurses do not put their clinical instructions in the patient portal -.- it's ridiculous what kind of medical office doesn't provide the instructions written in a patients portal so they can refer back to them!? It's concerning and unsafe to be quite honest. The pharmacy called them several times to identify an alternative medication for an out of stock medicine they had.... No response from the physician. I had to call to get a response. TESTING- working in a lab testing does not need to wait all day for the nurse to call you. Most analytical blood tests take 90 minutes. Run my test and put my results in my portal IMMEDIATELY. It's ridiculous to make people wait all day. STAFF PROFESSIONALISM- I had a weekend appointment and people were wearing pajamas and house slippers. I'm all for being comfortable at work, but pajamas and slippers is wild it's a medical office. Also when you call this office often the front desk staff sound annoyed that you're calling them on the weekend. You're literally the on call office for the weekend -.- When my husband arrived to the office and asked for directions to the consultation room the staff sent him across the hall where no one was at the desk. He waited for a while then returned to the staff to inform them and they rolled their eyes and were annoyed with him for returning... YOUR STAFF is not where they are supposed to be and no one is answering the call button?! And you're mad at the patient who is on time for their appointment?! FINANCING- all this office cares about is money. I am self paying so I cannot imagine what it's like if you actually have to go through any financial process involving them. What a nightmare. I asked "what would be next steps in an IUI process" no response to the question only you need to pay... I'm asking a consultation question. The bill they sent was a whopping 12 hours old... The nurse could easily have responded professionally with "in addition to these steps please ensure you pay this bill through your link..." Again not even med spas behave like this. The frederick office is much better. Way more professional and the staff are nicer but the Rockville office is absolutely terrible. You're not a patient there, you're seen as a source of revenue simply. They're not there to serve patients or educate them... for goodness sakes they can't even be bothered to get up in the morning and put pants on -.- go ANYWHERE ELSE