They always do an amazing job! Dropped off a suit to be cleaned on a Monday and had it ready before…read morethe weekend for me!

Recently utilized Herman Jackson's cleaners to get some coats, shirts and pants done for a pending…read moreevent. Excellent job done with the actual dry cleaning. The staff was polite and attentive upon drop off and pick up. The cost for the 4 items I dropped off actually ended up being fairly reasonable as well. I was just a bit concerned about that as I wasn't told upon dropping them off. I was given the option of how quickly these needed to be turned around. Overall a very good experience. Nothing to do with Herman Jackson's, but parking is always an adventure in San Marco and it would be nice if they had their own parking. It would also be nice to have an idea of what the cost was going to be before leaving the drop off but the fact that it was reasonable more than made up for that. Great place to use of you need a dry cleaner in Jacksonville. I recommend you give them a try.

Great service, fast turnaround, & at a reasonable price - but Tommy and his staff are the main…read morereason I'll keep coming back. They've turned something typically transactional into relational; great people all around!

They are the best of the best. Family owned, friendly, knowledgeable, and meticulous down to every…read moredetail. Been using them for over 28 years. This family would literally give you the shirts off of their backs!Alterations, wedding gowns, anything you can think of that needs expert cleaning....please support this terrific family. Drop off your cleaning and leave with a smile!!!

DO NOT USE!! The people there were very nice, but took 7 days to launder 4 cotton shirts and 2…read moredresses. Good job. Then they charged me $68.00! That is DOUBLE the price of cleaning in mid-town Manhattan or San Francisco. No prices were posted. These folks have the right to charge whatever they want for their services. I understand that. However, we live in a market economy. They can gouge the customer if they wish, but they should not expect repeat business. Their is another dry cleaners in the same small shopping center; go there. Or anywhere. But don't support this place!

Literally our favorite cleaners! So fast and friendly. Also my son's favorite because the owner…read morealways lets him choose a lollipop!

Had a pair of shoes cleaned. So clean, like they were store-bought all over again and for a good…read moreprice. Will DEFINITELY use again.

They were the first to respond to my online request. Alterations were done and ready the next day…read more Very satisfied.

I did business with them for at least 8 years. They just lost half of my business wardrobe. Now I…read moream out $1,300 to replace. They blew me off on the first call and did not return my second call. They tried to tell me my clothes were never checked in by the driver after they picked them up. Wanted to know if I had a ring camera. Haha, who else would have my clothes? Stay away.

The WORST dry cleaner I have ever used…read more I now have two garments that have been destroyed by this facility and an item that is permanently damaged. A black taffeta skirt that was shrunk and discolored- I unfortunately do not have a photo to share of it. A pair of silk Johnny Was pants - the back seam is now split and the ties that were on the front of the garment appear to have been cut off or ripped off. A linen blouse that now has a stain down the front that was not there prior to taking it to the cleaner. In addition to the damage to my clothing, the customer service I have received there has been less than desirable. I was never made aware of any of the damage that was done to my items upon pick up- it was always left as an unhappy surprise for me to find after returning home. Items are seldom ready when they are promised to be. On more than three occasions, employees have been standing out front on their phones only to tell me after returning inside as I wait at the register that items aren't ready because they are short staffed.

These are the best cleaners in Jax hands down. I brought in a jacket, my favorite suit jacket,…read morethat another cleaner had for a week and returned to me with spots all over it. The jacket looks brand new. Fast turn around, dropped the items off on a Tuesday and picked them up on a Friday. $150 for 15 items, including 4 dresses, 3 long jackets, a two piece suit, and a bunch of suit jackets. Amazing personal service, too! The owner even brought my clothes to my car and made sure that they'd get home safely. I will never go to another dry cleaner again!

The best dry cleaners in Jacksonville. I tried their services based on a friend's recommendation…read moreand was not disappointed. Customer service is exceptional and the owner is always there. Their alterations are by far the best in the city also. My ivory vest embellished with 3D flowers looked new as well as the skirt. I had several other pieces done which they brought back to looking new. The cost was so reasonable I assumed it would cost more because another cleaner I've used in the past was more costly and less quality. Try them you won't return to the other dry cleaner that claims to be the best in the city.

Do not use this cleaners it is horrible. I took them brand new clothes and they came out looking…read morelike I took them. And my jacket look like I had wore it 5 times washed it over and over. They would not refund my money back. DO NOT USE THEM!!

There are three critical criteria for an excellent dry cleaner:…read more 1) Easy to find and access 2) Compatible hours 3) Stellar value for exceptional service San Juan Cleaners fit the bill. Add that they are friendly and have customer service that is the model to get and keep customers. I recommend them without reservation.