They always do an amazing job! Dropped off a suit to be cleaned on a Monday and had it ready before…read morethe weekend for me!

Recently utilized Herman Jackson's cleaners to get some coats, shirts and pants done for a pending…read moreevent. Excellent job done with the actual dry cleaning. The staff was polite and attentive upon drop off and pick up. The cost for the 4 items I dropped off actually ended up being fairly reasonable as well. I was just a bit concerned about that as I wasn't told upon dropping them off. I was given the option of how quickly these needed to be turned around. Overall a very good experience. Nothing to do with Herman Jackson's, but parking is always an adventure in San Marco and it would be nice if they had their own parking. It would also be nice to have an idea of what the cost was going to be before leaving the drop off but the fact that it was reasonable more than made up for that. Great place to use of you need a dry cleaner in Jacksonville. I recommend you give them a try.

Had a pair of shoes cleaned. So clean, like they were store-bought all over again and for a good…read moreprice. Will DEFINITELY use again.

They were the first to respond to my online request. Alterations were done and ready the next day…read more Very satisfied.

I had a need for dry cleaning recently and made some calls about costs, services etc…read more I & C cleaners were polite, passionate about their service and reasonably priced for what they did. That experience of care for each customer and each garment continued throughout the drop off and pick up process. I am extremely satisfied with the condition of my clothes and the price I paid to have the dry cleaning done. The turn around seemed quicker than most other dry cleaners as well. There is even a little semi-circle to park your car while dropping off and picking up. The entire experience was excellent, and I would highly recommend I & C cleaners for all of your dry cleaning needs.

We appreciate their services for household items and clothing.. We have the down comforters…read morecleaned at the end of winter and they are packaged for storage until next winter. They worked with me to clean my quilted wall hangings. Made suggestions as to the type of cleaning and they were returned clean and with all colors intact. The prices were reasonable. They do a terrific job on clothes as well .

I did business with them for at least 8 years. They just lost half of my business wardrobe. Now I…read moream out $1,300 to replace. They blew me off on the first call and did not return my second call. They tried to tell me my clothes were never checked in by the driver after they picked them up. Wanted to know if I had a ring camera. Haha, who else would have my clothes? Stay away.

The WORST dry cleaner I have ever used…read more I now have two garments that have been destroyed by this facility and an item that is permanently damaged. A black taffeta skirt that was shrunk and discolored- I unfortunately do not have a photo to share of it. A pair of silk Johnny Was pants - the back seam is now split and the ties that were on the front of the garment appear to have been cut off or ripped off. A linen blouse that now has a stain down the front that was not there prior to taking it to the cleaner. In addition to the damage to my clothing, the customer service I have received there has been less than desirable. I was never made aware of any of the damage that was done to my items upon pick up- it was always left as an unhappy surprise for me to find after returning home. Items are seldom ready when they are promised to be. On more than three occasions, employees have been standing out front on their phones only to tell me after returning inside as I wait at the register that items aren't ready because they are short staffed.

Years and years and years of consistent great service and dry cleaning week after week.read more

They did a fantastic job! I needed suits to be dry cleaned and ready on time (three days after drop…read moreoff) due to a trial the following Monday. They really came through. All of the clothes look perfect, and they even fixed a loose button on one of the pants. They're very nice people as well. It's hard to find a reliable dry cleaner, and this business has always been great for me.

She has done a deplorable job. I went in for a dry cleaning and my clothes were in worse condition…read morethan before. I have items missing, and when I tried to ask them about it, I got yelled at. Awful customer service and quality of work. DO NOT GO.

PLEASE DO NOT GIVE THEM ANY OF YOUR CLOTHES OR IT WILL BE STOLEN!! After I asked them why the most…read moreexpensive clothing item, our $500 trench coat, was not returned to us she had argued with my father with very harsh words. Then she thrown the remaining clothes ON THE FLOOR making them dirty again after. She had told us she did it with many people who claimed they never gave the clothes, but we have physical proof that the trench coat was there. The owner Lina openly said that many customers have tried to "scam" her and I have found that this place openly steals and resells valuable items. PLEASE GO ANYWHERE ELSE I have never heard someone yelling with such horrible words to a customer screaming when we simply asked for our clothes back. A major mistake and a huge profit loss. DO NOT GIVE THEM YOUR CLOTHES

These are the best cleaners in Jax hands down. I brought in a jacket, my favorite suit jacket,…read morethat another cleaner had for a week and returned to me with spots all over it. The jacket looks brand new. Fast turn around, dropped the items off on a Tuesday and picked them up on a Friday. $150 for 15 items, including 4 dresses, 3 long jackets, a two piece suit, and a bunch of suit jackets. Amazing personal service, too! The owner even brought my clothes to my car and made sure that they'd get home safely. I will never go to another dry cleaner again!

The best dry cleaners in Jacksonville. I tried their services based on a friend's recommendation…read moreand was not disappointed. Customer service is exceptional and the owner is always there. Their alterations are by far the best in the city also. My ivory vest embellished with 3D flowers looked new as well as the skirt. I had several other pieces done which they brought back to looking new. The cost was so reasonable I assumed it would cost more because another cleaner I've used in the past was more costly and less quality. Try them you won't return to the other dry cleaner that claims to be the best in the city.

I had two dress with pockets ,one dress shirt, one blouse and two pair of pants just to paint the…read morepicture for you. The dress pockets were balled up and the dress wasn't pressed well, the pants weren't pressed well either . My husband was disappointed in his shirt. I've never sent something to the cleaners and have to iron it once I got it home. I will never use this Cleaners again.

Okay. So I waited to get my clothing back from them before reviewing. I noticed them because I…read moreremembered seeing them when we visit Miya Sushi which is right next door. It's in a convenient spot that I pass daily. I dropped off some long overdue dry cleaning Monday morning. Men's dress shirts and slacks. Some of which were from my sister, who has a puppy that sheds. The lady greeted me right away and added my info into the system because this was my first time here. She gave me a slip/ reciept and said they would be ready Wednesday AM. Not a problem because I didn't need them right away. So I didn't get around to picking them up until Wednesday PM. She checked my reciept and pulled out all of the items. She wrapped them in plastic wrap for the transport home. She pulled one of the shirts and mentioned a stain on the arm. I had forgotten all about it. She asked if I would like it cleaned again. I declined because I remembered it was red fabric paint that my nephew had gotten onto my son's sleeve by accident. I gotten most of it off but fabric dye is tricky. That's probably not coming out ever. I paid my bill and headed to my husband who needed a shirt. He grabbed his white shirt that he had forgotten to mention he spilled coffee on. Which was still visible. I guess she overlooked that one because I would have had them reclean that one. I didn't notice until I got home that the dark shirts from my sister still had puppy fur on them. I used a fabric brush to clean that up. Overall, I am okay with the work. I would have liked a little more effort on their part even if they would have added more $ to the end bill. (I usually go to another dry cleaner but they are out of the way- they always took care of things that I might have forgotten to mention before. They would even call if they felt extra services needed to be done.) I have a few more things I need cleaned but I am on the fence if I should return here or go oit of my way to the other place.