The customer service is horrible at this location. My family has been a customer for 25 years and…read moreno upgrade, purchase, ect has ever gone smoothly. The agent helping us was obviously new, she needed assistance and the other two workers were just cackling with each other, and not with any customers. It was pure chaos.

This is a new location for the Closing location on Veterans memorial Dr…read more I recently started going to the Verizon store out in St. Peters because I work out here and my work wanted me to have a phone. I met a sales person that has taken care of both my personal account and business account very well. Her name is Tess and she is on her game every time I need help with our plan or phones. I would recommend both this store and Tess as a sales person. I know most people that are trying to get you to buy a phone really pressure you into something but she really answered all my questions without making me feel like I needed to walk out with a phone. I was torn between the droid options and the iPhone 4. she helped me with all the issues I had and helped me figure a way to save money with our account also. When I went back to my boss I had a real list of positive reasons to add my line and move to a different account. I will be upset if she ever transfers or leaves Verizon. It is hard to find someone that actually looks out for you and gets you what you need.

HORRIBLE INTERNET!!! Slow internet speed, loses connection constantly and even after being a loyal…read moremember for over 5 years, they still jack up my monthly cost every 6 months. Called to cancel service and was given the run around. Transferred several times. Customer Service Rep named Sara wouldn't even let me speak...she continued reading through her script and then stuck me on hold for an additional 10 mins. DON'T USE THEM!!! GO WITH CHARTER COMMUNICATIONS!!!!

From the owner: CenturyLink offers a complete suite of broadband communication and entertainment services for…read morebusiness and residential customers. Residential services include reliable local and long distance home phone service, high-speed Internet including Wi-Fi, and satellite TV from DIRECTV - all on one monthly bill. For businesses, CenturyLink has a comprehensive range of flexible and integrated telecom and data communication services designed to help home offices, small businesses, medium sized businesses and enterprise business clients be more productive and communicate with their customers. Telecom solutions include local phone service and equipment, data services, long distance phone plans, Business-Class High-Speed Internet (DSL), mobile phone plans, satellite TV from DIRECTV, high capacity data network services, voice and data communication equipment and Managed Network Services (MNS). CenturyLink, the result of the merger of CenturyTel and EMBARQ, brings together two outstanding companies to create an industry-leading communications and entertainment organization. We operate in 33 states, with more than seven million access lines and more than two million broadband customers. CenturyLink believes that by focusing on the communities the company serves and by employing common sense and practical ingenuity, it is able to provide customers with a committed partner, dedicated customer service and innovative products for work and home.

HORRIBLE!!! Slow internet speed, loses connection constantly and even after being a loyal member…read morefor over 5 years, they still jack up my monthly cost every 6 months. Called to cancel service and was given the run around. Transferred several times. Customer Service Rep named Sara wouldn't even let me speak...she continued reading through her script and then stuck me on hold for an additional 10 mins. DON'T USE THEM!!! GO WITH CHARTER COMMUNICATIONS!!!!

From the owner: People are talking about Centurylink. Don't miss out on awesome home technology deals available in…read moreyour area now.

I went in to get upgrade a few phones on my plan. I did purchase the screen protector for my phone…read morewhich was a little costly and within a week I dropped my phone, and it cracked. Went back and Kenn was amazing. He replaced the screen protector with no hassle and also helped me with some issues I was having. Both gentlemen were very friendly, they listened to what I was looking for and did not try and talk me into something I did not want. I am a very pleased customer.

Will only help you if opening a new line of service using the highest level phones they sell…read more Existing customers will receive no help. My phone broke and they refused to sell me any level phone to be able to use my monthly service- TMO customer of 15+ years. As soon as they determine they cant make a commission off you all focus is on getting you out the door. They told me to go to Walmart, or go online. They wont sell phones in person unless starting a new line will all accessories

They always do a great job every time I have used them and for a fair price…read more Thank you guys for great service and speedy work!

Great same day service! I dropped my cell phone off to fix my cracked screen and they had it…read morefinished within the hour!

I have been using Gateway Fiber for many years now and have always found their service to be…read moreamazing, knowledgeable, and friendly. It's amazing what a few incidents of bad service can do to a guy's perception of the business. My hardware firewall, which sits behind their modem, is reporting up to 96.2% packet loss, with high latency. I submitted a service ticket 6 days ago and haven't received a reply, so I called them today. Rarely do I have issues, but the few times I have called in, their service has been amazing! That changed today when I spoke to Sarah, who was very dry and kept me waiting long periods between questions, such as "Can I get your phone number?" I mean, she would ask questions to which I would answer, and she just sat there silent. I asked her a few times if she was still there because she was in her own world. I gave details on packet loss, setup, etc., but she kept getting it wrong, and I had to explain again. I was just hoping that she could do a connection test from them to the modem. Then she was asking me about my router, but I kept telling her the problem is way before the router because of the way my system is set up: Modem-Hardware Firewall (in DHCP mode), then the router in bridge mode for wireless devices. Mostly silent, she still didn't seem to get it or be willing to do a connection test. What bothered me most was that she kept interrupting me until I got frustrated enough to tell her I would call back later. She was very dry, robotic, and terrible with the long pauses. As I said, GF has been phenomenal over the years, but between no response to my ticket, her unwillingness to respond without sitting there silently, and their new "AI Assistant" on the main line, really gave me a bad impression today. If I had been a new customer and had this experience with her, I would have kept my old service. I am thinking that if I call back in and hope for someone else to answer, I may be able to get some help.

These guys are amazing! Super easy install and excellent customer response. Highly recommend them…read moreto anyone looking to get away from Spectrum

Christian at Spectrum O'Fallon is awesome! He is professional, knowledgeable and kind. He works…read morevery hard on the behalf of the customer and that is why Spectrum is the best!

Hands-down the worst mobile coverage, of any carrier I've ever used. If I could give it less than…read moreone star, I would. Save your money, go somewhere else. There is zero coverage in the St. Peter's, St. Charles, St. Louis Mo area on this pathetic network. Spectrum should be ashamed to even call themselves cellular provider.

I was referred to Sat-Com by my Home Owner's Association management. This was my first time using…read moresatellite services. The installation was very professional; they had to run some new lines through my garage, but everything they ran was tied up and tucked away neatly. I had the Genie DVR installed, and Dan (owner) sat down with my wife for about 10 minutes explaining all of the features of the remote, DVR service, and DirecTV offerings. All-in-all, it was the best installation experience I've had from any provider. The DirecTV service itself is working great right now as well.