I had a great experience at Doroci. Excellent service. Fair deal. They were friendly and…read morehelpful.

Today, I purchased a used Audi from Doroci Auto Sales in Brandywine, MD. It was honestly the best…read morebuying experience of my life! The entire experience was focused on me, the customer! AJ is respectful, honest, and loves what he does - and it shows! He is NOT simply making another sale when you come through the front door. I can say this because I was told specifically that there is no pressure to buy, and he took his time to understand my concerns, without any sales gimmicks, or trying to hide issues from me - every aspect of the vehicle & the process was completely transparent through the entire sale. AJ & Shelsy made this buying process simple and a whole lot of FUN! They are the perfect balance of "business serious" & "laughing fun", which will brighten your day!! Because of their knowledge from years in the auto business, and their customer service, I DEFINITLY recommend Doroci Auto Sales for your next vehicle! Oh, and even if the vehicle you want is not on his lot, AJ has the business acumen & connections to find your vehicle, and get it for you! This exceptional experience with AJ & Shelsy has taken the stress out of car buying - because buying a vehicle should not mean added stress! AJ & Shelsy have created a fun and exciting car-buying experience for you, and NOT something from your nightmares! Doroci Auto Sales is definitely not forgetting about the human experience when car buying! Thank you very much for the great deal! -John from MD

BEWARE OF THIS PLACE!!!! I bought a 2021 Nissan Versa there with only 25,000 miles on it at the end…read moreof May 2025. I recognize you are taking a chance when you buy a used car but didn't expect any major issues because the mileage was so low and the carfax mentioned it was in a 2 fender benders but only cosmetic damage which was repaired before I bought it. However, a month after having the car I had to 1)replace tires, 2)brakes & rotors, 3)car putts and has stalls on me and still trying to figure that out after paying for 2 diagnostics. Took it to Nissan dealership because the powertrain warranty is still effective but dealerships do what they can and lie until the warranty expires so they basically did nothing but charge me for looking at it and give me a list of services I need to buy including 5) a bent strut assembly. Lastly, 5) the airbag light came on saying there is something wrong with it. So to my point the dealership basically sold me a piece of junk and offered me to buy an extended warranty 2 months later after my complaints. This is probably more of a moral issue than a legal issue but when a place has no integrity and don't care what they sell you, you probably should NOT buy from them. Also, learn from me to get the car thoroughly checked before buying regardless of what shape you think its in. It will save you the headache I have right now!

From the owner: Our Dealership is founded on trust, integrity, and respect. We are proud to offer these values in…read moreour sales and business practices, so our customers keep coming back. The vehicles on our lot have the best prices and quality in the area so come by and see us today!

Selling my daughter's car last night (2/26/26) was the EASIEST process ever! We had a great…read moreexperience buying this same car 5 years ago from the CarMax White Marsh location but I definitely wanted to shout out CarMax Brandywine Crossing for their stellar customer service, and the efficient, quick and seamless experience! We walked in (on time) for our 4pm appointment and we were wrapped up and sent off (with a refund, BTW) in less than 2 hours! Sheesh ... the drive getting here took about the same amount of time! Would love to hear about YOUR experience. When you go, tell them you saw them on Yelp!

Wonderful Car salesman. Horrible Vehicle and Horrible…read moreService Dept. Customer service. Purchased my Car 3.14.25. Within 4 months I had to replace: Oil Pan Oil Pan Gasket 6 months later I had to take vehicle back to repair shop to be told it needed. Front Brakes Back Brakes Front Rotors Back Rotors Thermostat Radiator New Water Pump A/C Flush Valve Cover Gasket Axle Shaft Seals Motor Mounts 2 weeks later Check engine light came on and was told it needed. Spark Plugs and Wires In only 11 months and only 18,000 miles driven all of this needs to be done to the vehicle. You cannot convince me that they did not sell me a lemon. They have now had my car for a week and I have asked to speak with a manager every day and was told Mark the manager would call me back. Each day I called to speak with him I never receive a call back. Today I called again and was told he is aware of the situation and would call me and still no call back. Yes they have me in a rental. But, for the last 52 days my car has been at someones repair shop for 37 of those days. I am paying a car note for a car I am not even driving. I feel so helpless and now wonder If I need to contact a lawyer to get this resolved. They do not care about their customers, only the sale. Once the sale is complete and there are issues. They leave you to deal with the issues on you own. DO NOT BUY FROM THEM!!

Yes I do recommend, I got the car I wanted and there salesmen employee try working with you to get…read morethe car you want..I got me a SUV n that picture I share is a car that is park there...sharing what they have..

Do Not buy from this dealer i drove 8 hours to pick up this…read morebike and they said i need to pay 17k. they only posted 15k. Waste my time. Liars

Always found their mechanics to be honest and experienced. Have spoken with them and have the…read moreright attitude to only recommend repairs that are actually needed.

I went to get my car check out to see what was wrong with it. They told me I need a alignment. I…read moretook to another Honda dealership to get check out .They told me I need a fuel pump and showed me why. I call Waldorf Honda and told the Manger of service Mr.Quill I want my 190.00 back he told me he would look into and call me back. Guess what he never called. On top of that the service advisor Chris was the worst unfriendly and sarcastic. The worst service I have ever had at a dealership.

I recognize that many people have had less than favorable experiences here; however, my experience…read morewas great. I have been in the market for a new car and have been all up and through to many of the car dealerships in the area. This was one of the few locations where the staff (Neisa) were kind, informed and not pushy. My experience with finance (TR) was favorable too. I won't be buying a car anytime soon, but I would be comfortable returning when it is time.

I am very disappointed...a 2015 Buick Encore (Purchased new from Winegardner Buick) only requires…read more4.2 quarts of motor oil. Brandywine charged for over 6. An $89 oil change...which was advertised by email for my car Identified by its vin, turned into $40 more. My vehicle just recently had a wheel alignment. The car has no tire wear that would indicate it is mis-aligned and drives straight as an arrow with no hands on the wheel (Brandywine wanted to charge me for a wheel alignment). When the oil was changed, Brandywine did not bother to reset the oil monitor (something I would expect the dealer to do). What really pisses me off is Brandywine recommended a new tire because of a sharp object had pierced the rear right tire. Turns out it was just the surface. The object did not penetrate the tire. Trust is hard to earn, once it's lost. Total bill over $500 if I approved the bogus repairs. Overcharged by$40 on the oil change.

The cost of many products has been rising significantly recently, including new vehicles, warranty,…read moreand even an oil change, which has nearly doubled, and let's not forget about breaks, or planned maintenance. The difference between most service departments is not how much they can take from a customer pocket or to reach a dollar amount target, but how one feels when the keys are handed back. I'm not here to name names or point fingers; sometimes it's just the script and the new Blueprint AI model, and if you can simply receive text messages, you're the greatest. Guess what? I'm here sitting and watching that channel in the waiting area with many others, anticipating the charge, so talking to me won't hurt. I've already driven 30 miles to get this done. While this does not define the entire business internally or your experience, many of them I believe work as sales agents, and given their substantial influence over consumers today especially those who must get back on the road, there is a narrow line between what is required and how much they can charge for each service visit. The unfortunate thing is failing to recognize that while you may earn a little more revenue, you will lose valuable consumers. This may not be your experience, and totally not poor customer service; however, as previously stated, they may be obliged to achieve quotas, and the customer becomes blurred between checking in and out. I feel that every customer should contact corporate to see if the part on their vehicle is covered by the manufacturer's warranty. Get documentation before dropping off your vehicle here? Maybe also demand to see how much the part cost, and two labor printed might not be the case. If they can charge you without your knowledge while you are texting in the waiting area or at home, if they can get away with it, they will? Even if that your vehicle broken part is covered, they will continue to find new reasons for you to incur added expenses. It appears that you must pay something before you may leave this location. Yes, this is a business, and the service mechanics' time is valuable. Unfortunately, it appears that these service departments no longer say, "Hey, it's covered, and we've just tightened that other bolt for you at no charge. See you next time." It seems, if you do not follow the service advice or authorize the added unnecessary charge via text, you may question, "Why did I come?" Oh! While I appreciate your many payment methods, I strongly advise against using your credit card because it may result in 3% processing fees. Hey, new business model! If that option does not work for you, you can seek a line of credit instead. They benefit greatly from the new payment arrangement. Although I still have the option to refrain, trust in this establishment has decreased. It may be more prudent to stop at one of those corner mechanic shops with no signage, even if they will still attempt to get as much as they can charge, albeit to a lower amount. In sum, customer loyalty and service can lead you to consider upgrading to a new vehicle or switching to a different model. We may not like the service change that is always increasing, but please be honest with customers, and perhaps some will return for that new Subaru. Remember that good service/honesty is the key to loyalty.

I purchased two new wheel hubs from this dealership a few weeks ago. Today my mechanic showed me…read morethat one of the hubs was missing a stud. He explained that these are normally pressed in, and could not be used as is.