I rarely leave negative reviews, but my experience at this dealership was so unprofessional that I…read morefeel others deserve to know what happened. Before making the hour-long drive to the dealership, we spoke with someone over the phone, submitted all of the requested information for a loan approval, and were told we had been approved. When we asked about the interest rate, we were told we would need to come in person to discuss it. Once we arrived, everything changed. The sales/finance manager immediately asked for pay stubs or bank statements. My brother, who is a government employee, explained that for security reasons he couldn't access his pay stubs from just any computer and would be able to provide them the following day from work. That seemed like a reasonable explanation. I simply asked whether they could give us an estimate of what the interest rate might look like in the meantime. Instead of answering the question professionally, the manager asked why I was speaking for my brother since he was the one buying the vehicle. I explained that he was a first-time buyer and that I had previously worked as a car sales consultant, so I was familiar with the process and was only trying to help. His attitude immediately became hostile. He told us that he was "very busy" because he ran both the sales and finance departments and that customers were calling to buy cars. He then said that us not coming "prepared" was aggravating to him--even though we had already submitted everything they requested before driving an hour to the dealership, and they were the ones who told us to come in. At that point, I told my brother we were leaving. As we walked away, the manager's parting words were, "Have a fucking nice day." I responded by telling him that he was being disrespectful and that an adult should conduct himself professionally. Instead of de-escalating the situation, he continued yelling profanities at us as we left. I've purchased and sold vehicles before, and I've never been treated with such disrespect. Regardless of whether a deal goes through, every customer deserves to be treated with basic courtesy and professionalism. Based on this experience, I cannot recommend this dealership to anyone.

BEWARE OF THIS PLACE!!!! I bought a 2021 Nissan Versa there with only 25,000 miles on it at the end…read moreof May 2025. I recognize you are taking a chance when you buy a used car but didn't expect any major issues because the mileage was so low and the carfax mentioned it was in a 2 fender benders but only cosmetic damage which was repaired before I bought it. However, a month after having the car I had to 1)replace tires, 2)brakes & rotors, 3)car putts and has stalls on me and still trying to figure that out after paying for 2 diagnostics. Took it to Nissan dealership because the powertrain warranty is still effective but dealerships do what they can and lie until the warranty expires so they basically did nothing but charge me for looking at it and give me a list of services I need to buy including 5) a bent strut assembly. Lastly, 5) the airbag light came on saying there is something wrong with it. So to my point the dealership basically sold me a piece of junk and offered me to buy an extended warranty 2 months later after my complaints. This is probably more of a moral issue than a legal issue but when a place has no integrity and don't care what they sell you, you probably should NOT buy from them. Also, learn from me to get the car thoroughly checked before buying regardless of what shape you think its in. It will save you the headache I have right now!

Selling my daughter's car last night (2/26/26) was the EASIEST process ever! We had a great…read moreexperience buying this same car 5 years ago from the CarMax White Marsh location but I definitely wanted to shout out CarMax Brandywine Crossing for their stellar customer service, and the efficient, quick and seamless experience! We walked in (on time) for our 4pm appointment and we were wrapped up and sent off (with a refund, BTW) in less than 2 hours! Sheesh ... the drive getting here took about the same amount of time! Would love to hear about YOUR experience. When you go, tell them you saw them on Yelp!

6:30 appointment for a test drive, walked out at 8pm... 1.5 hours of sitting around. 1.5 hours of…read moretime wasted!!!!

If you ever come here, ask for Elaine. I had a great experience with her today. She and Shanice…read moremade me feel at home. I had some great conversations with them. I enjoyed myself, and they were a big help to me in purchasing my vehicle.

They need to stop scamming people. I already did a review of this business on YELP, but can't find…read moreit. I wouldn't recommend this business to family, friends or my worst enemy. Arrdaise Manning arrdaisemanning@yahoo.com

I had a great experience at Doroci. Excellent service. Fair deal. They were friendly and…read morehelpful.

Today, I purchased a used Audi from Doroci Auto Sales in Brandywine, MD. It was honestly the best…read morebuying experience of my life! The entire experience was focused on me, the customer! AJ is respectful, honest, and loves what he does - and it shows! He is NOT simply making another sale when you come through the front door. I can say this because I was told specifically that there is no pressure to buy, and he took his time to understand my concerns, without any sales gimmicks, or trying to hide issues from me - every aspect of the vehicle & the process was completely transparent through the entire sale. AJ & Shelsy made this buying process simple and a whole lot of FUN! They are the perfect balance of "business serious" & "laughing fun", which will brighten your day!! Because of their knowledge from years in the auto business, and their customer service, I DEFINITLY recommend Doroci Auto Sales for your next vehicle! Oh, and even if the vehicle you want is not on his lot, AJ has the business acumen & connections to find your vehicle, and get it for you! This exceptional experience with AJ & Shelsy has taken the stress out of car buying - because buying a vehicle should not mean added stress! AJ & Shelsy have created a fun and exciting car-buying experience for you, and NOT something from your nightmares! Doroci Auto Sales is definitely not forgetting about the human experience when car buying! Thank you very much for the great deal! -John from MD

Yes I do recommend, I got the car I wanted and there salesmen employee try working with you to get…read morethe car you want..I got me a SUV n that picture I share is a car that is park there...sharing what they have..

Do Not buy from this dealer i drove 8 hours to pick up this…read morebike and they said i need to pay 17k. they only posted 15k. Waste my time. Liars

Beth Long - that's the name at IAAI; I had a major auto accident, my car was towed there and then…read morethey couldn't find it in the lot. I was getting frustrated, but Beth took care of the situation, made sure they found the car and I got out of there, while with a significant wait, with everything I needed to get my auto life back together after the accident. Don't get me wrong, the whole thing was a pain in the a$$, but Beth was awesome and is quite an asset to IAAI. Subesquently she even mailed me items I had left in the car and forgot. Thank you Beth and thank you IAAI for hiring such stand-up employees.

THEFTS - someone stole car cover after car was towed to lot. Not taking responsibility for…read moretheft/refund/replacing cover. Grahams tow company remembers my car and leaving cover in car.

Patriot Auto Sales 14201 Branch Ave. Brandywine, MD On May…read more25, 2025 I drove 1 hour to go see a 2018 Kia Optima. I had been speaking with Paul on facebook marketplace. When I arrived I took a test drive. Muhammad gave me the keys. The car would not go over 55 miles per hour and the check engine light came on 5 minutes into the test drive. When I pushed the gas it would not accelerate. When I shared what happened when I got back to the dealer they said ok and took the keys. Complete waste of time.

On June 8th 2025, I drove an hour and a half to come see a 2012 dodge challenger I found on…read moreFacebook marketplace. I had contacted Paul and setup a time to come see it, only to find out after I got there that the owner had locked up all the keys and gone away on a trip. I was told there was some kind of mixup and how sorry they were and that the owner would be calling me to try and fix things and give me a slight discount for the wasted trip. Never got a call. I contact Paul through marketplace after work the next day and even he was upset that the owner hadn't given me a call, so he contacted the owner for me and was told that he would be giving me a call shortly. Still never got a call. I contact Paul again today, and again he contacts the owner and I still never received a call. The owner of this place is a joke and must not like money. I showed up the first time with a blank check in hand ready to pay whatever they asked for it as long as it ran right and never even got as far as starting the car. I've pretty much been turned away not by the employees, but by the owner. Apparently this is how he does business. Do not waste your time here. This is not a place you want to do business. If you can even get to the point where business can be done.

have generally been satisfied with the dealership, but I was disappointed with my experience…read moreyesterday. I had a 1:00 p.m. appointment and waited three hours before being told it would take at least another hour. Customers should be informed in advance if the service may take four or five hours so they can make other arrangements. I was quoted approximately $800 for the brake service, but the labor cost was not clearly explained or itemized before I approved the work. After paying nearly $1,000, I realized that about $430 was for labor. The parts and labor charges should be clearly separated before the customer authorizes the service. I would appreciate it if you could review my invoice and consider an adjustment to the labor charge.

The customer service is good, but I can see the dealership is money hungry. I've never in my life…read morehad a monthly note of 1,400.00. Something isn't right! Yeah I was hurt on the job and wasn't getting paid, so that lowered my credit score. I just got back to work, so I just wanted some more truck space really for my music equipment. They keep cutting the back of these vehicles smaller. I traded in the Mazda SUV a Toyota car. I read online that Toyota vehicles are reliable! And I was tired of the little space in the Cx-50. I've never had a really good experience at any dealership except for the one I went to in Towson Maryland. I wrote a letter to the Better Business Bureau years ago when I was younger because I had a lot of money then, but I wasn't stupid at all. I kept giving up money and asking for what I wanted and I would get the run around, the salesman would say take this vehicle and your jeep should be available next week! That wasn't the case! The next thing I knew "Darcars was shut down on Saint Barnabas Road. You just can't treat people any kind of way. I didn't ask for anything extra, so hopefully I can get somethings removed from this paperwork! I know I have thirty days to make any changes. Before I walk into any dealership I ask for what I want before I waste my time driving to the lot. I asked for a vehicle with more trunk space. I went to the Used car lot now! I wanted lower payments! I got a new vehicle and my payments were doubled. I was already paying 812.00 for this little Mazda, and I'm just catching up on all my bills since Sedgwick decided not to pay me correctly! This really upsets that people just aren't cool unless you go further out. I appreciate everyone taking the time to help me out, but I'm thinking I would have got better service if the person in charged calls me in and say I can help you! Nope not so! This really made my situation worse. I wanted a truck, but it wasn't available. I just can't seem to get better service unless I go further out of town. I just know right now, no one really cares about anything but money now. The next time I make a move! I will have the money to buy anything with the credit union. This financing and adding on extra fees that are really unnecessary for me is not the way to go. Just be careful when going into the financing process because something just isn't right. I am not driving a Ferrari or anything, so this monthly note should not be this high! I've been in way bigger vehicles and never paid a high note with the negative equity rolled over from my other vehicle! I appreciate everything, but it would be better if the person could let me know if they can really help me or not before I get up out the bed and spend hours doing something I may regret doing letter on. All I can say is! Don't be like me, and go in somewhere hoping you can get whatever you want without anything other than a vehicle to trade in, but make sure you just have the money to buy what you want straight out, and then you won't have to deal with all the hidden fees being attached somewhere in the end.

I spent most of the day texting with Devin about my interest in a new vehicle. We decided an hour…read morebefore they closed that we were going to buy. (We arrived at 3:30 and they close at 4) They said come in anyway. We had such an amazing experience. They had is in our new car and out the door in less than an hour. All our needs were met and we even had time to chat with the crew. It was a great experience and will be going back!

For me , it wasn't a good experience.Ruben was my service advisor , Marc was the tech. I spent…read more2,816, to get repairs. A week later. I took it back same problem, spent $1800, so the problem the claim the first time wasn't it. Then Ruben says it needs a silnoild that he ordered the pard it takes 3-5 business days, this was before Labor Day. Haven't heard from him since

Moving to a new area and trying to find a good auto shop is like buying a lottery ticket hoping to…read morewin the jackpot. After moving to Waldorf, I was impressed with (and a little skeptical of) Boswell's nearly 5 Star Yelp rating. After using Boswell's twice, I quickly experienced how they earned and maintain their reputation. The owner, Tom is not afraid to tell you his rates up front and give his best estimate on time needed to diagnose/fix. He is candid about when he will be able to get to your car. I never felt pressure for any repairs - Tom is like an experienced doctor who gives his best diagnosis for what is wrong with a vehicle including options and costs for different courses of action. After 5 years, Boswell's is still our go-to auto repair shop. Through many repairs over the years, both small and large - Boswell's consistently provides fair prices, good service, and great communication. Thanks, Tom! Vehicles: 2005 Mercury Sable 2010 Dodge Grand Caravan

There are two types of guys that I generally don't want to interact with the first are mechanics…read moreand the second or contractors. That is because I haven't had a great experience with either of them. After having a very terrible experience at JJ's Auto service which is right next door and please see my review for that. I had an excellent experience at Boswell's which is where I got everything fixed for a fraction of the price. Bill and Tom, the latter of whom is the owner we're super friendly and nice. Tom's wife answers the phone and is polite and courteous. I wanted the job done quickly and efficiently so that I could get my car back on the road otherwise I wouldn't be able to move forward with the rest of my work in business meetings they were very understanding of that and made sure that they did everything to accomplish it and exceeded my expectations I have absolutely nothing horrible to say about them because they're such wonderful folks and apparently they've been in business for a very long time and they know what they do and they're good at it. If you ever find yourself stuck in the area and need car repairs I would have no hesitation to recommend them to anyone