Selling my daughter's car last night (2/26/26) was the EASIEST process ever! We had a great…read moreexperience buying this same car 5 years ago from the CarMax White Marsh location but I definitely wanted to shout out CarMax Brandywine Crossing for their stellar customer service, and the efficient, quick and seamless experience! We walked in (on time) for our 4pm appointment and we were wrapped up and sent off (with a refund, BTW) in less than 2 hours! Sheesh ... the drive getting here took about the same amount of time! Would love to hear about YOUR experience. When you go, tell them you saw them on Yelp!

Terrible customer service. I had a car shipped from North Carolina to the Brandywine, Maryland…read morelocation. The car has been here for a week now simply waiting for a state inspection. As a previous Lexus certified state inspection technician to wait one week for a state inspection is completely unacceptable. I've called 3 times within the week to check on the status of the vehicle to see if I can pick it up and every time they tell me, they will give me a call back when the vehicle is ready just for me to never receive a call. A state inspection should only take about an hour, less time on a well maintained vehicle.

My experience was great Roby always takes good care of my vehicle when I call her to get the…read moreservice done. Jennifer Edwards

Do not take your car to be serviced there. Here are some of my experiences to help inform you:…read more Had the coolant system flushed. Two months later during a routine oil change, they told me it had to be flushed again. They showed me how dirty the coolant was, and I realized that was exactly how it looked before I took it to them the first time. Had the battery replaced. Less than a year later, it died. The local shop told me that is was the cheapest battery they had seen, with no markings to even help identify what brand it was. Meanwhile, the dealer advertises name brand batteries, which customers assume they are getting. Replaced the timing chain and then a month later told me the intake gasket was leaking and they would have to do the timing belt service again. Evidently, they did not notice it the first time. Ended up paying them twice. Had my rotors and pads replaced. Four months later, the rear pads were completely worn. Took the car to a local shop and they told me the front pads were replaced, but not the rear. They showed me the pads and explained that there was no possible way they could have worn to that degree in less and a thousand miles. Finally, and this is less important, but the service desk cashiers are some of the rudest I have encountered at a dealership. Hardly ever a hello or thank you, and at time they do not even acknowledge your presence. In short, I have owned my Honda for more than a decade and have always had it serviced it at Honda dealerships. That is part of the reason it had lasted so long without any issues. Unfortunately, after moving to this area, Honda of Waldorf is the only option. That said, I will NEVER take my car to them again. You have been warned.

I had a great experience at Doroci. Excellent service. Fair deal. They were friendly and…read morehelpful.

Today, I purchased a used Audi from Doroci Auto Sales in Brandywine, MD. It was honestly the best…read morebuying experience of my life! The entire experience was focused on me, the customer! AJ is respectful, honest, and loves what he does - and it shows! He is NOT simply making another sale when you come through the front door. I can say this because I was told specifically that there is no pressure to buy, and he took his time to understand my concerns, without any sales gimmicks, or trying to hide issues from me - every aspect of the vehicle & the process was completely transparent through the entire sale. AJ & Shelsy made this buying process simple and a whole lot of FUN! They are the perfect balance of "business serious" & "laughing fun", which will brighten your day!! Because of their knowledge from years in the auto business, and their customer service, I DEFINITLY recommend Doroci Auto Sales for your next vehicle! Oh, and even if the vehicle you want is not on his lot, AJ has the business acumen & connections to find your vehicle, and get it for you! This exceptional experience with AJ & Shelsy has taken the stress out of car buying - because buying a vehicle should not mean added stress! AJ & Shelsy have created a fun and exciting car-buying experience for you, and NOT something from your nightmares! Doroci Auto Sales is definitely not forgetting about the human experience when car buying! Thank you very much for the great deal! -John from MD

Yes I do recommend, I got the car I wanted and there salesmen employee try working with you to get…read morethe car you want..I got me a SUV n that picture I share is a car that is park there...sharing what they have..

Do Not buy from this dealer i drove 8 hours to pick up this…read morebike and they said i need to pay 17k. they only posted 15k. Waste my time. Liars

Beth Long - that's the name at IAAI; I had a major auto accident, my car was towed there and then…read morethey couldn't find it in the lot. I was getting frustrated, but Beth took care of the situation, made sure they found the car and I got out of there, while with a significant wait, with everything I needed to get my auto life back together after the accident. Don't get me wrong, the whole thing was a pain in the a$$, but Beth was awesome and is quite an asset to IAAI. Subesquently she even mailed me items I had left in the car and forgot. Thank you Beth and thank you IAAI for hiring such stand-up employees.

THEFTS - someone stole car cover after car was towed to lot. Not taking responsibility for…read moretheft/refund/replacing cover. Grahams tow company remembers my car and leaving cover in car.

Patriot Auto Sales 14201 Branch Ave. Brandywine, MD On May…read more25, 2025 I drove 1 hour to go see a 2018 Kia Optima. I had been speaking with Paul on facebook marketplace. When I arrived I took a test drive. Muhammad gave me the keys. The car would not go over 55 miles per hour and the check engine light came on 5 minutes into the test drive. When I pushed the gas it would not accelerate. When I shared what happened when I got back to the dealer they said ok and took the keys. Complete waste of time.

On June 8th 2025, I drove an hour and a half to come see a 2012 dodge challenger I found on…read moreFacebook marketplace. I had contacted Paul and setup a time to come see it, only to find out after I got there that the owner had locked up all the keys and gone away on a trip. I was told there was some kind of mixup and how sorry they were and that the owner would be calling me to try and fix things and give me a slight discount for the wasted trip. Never got a call. I contact Paul through marketplace after work the next day and even he was upset that the owner hadn't given me a call, so he contacted the owner for me and was told that he would be giving me a call shortly. Still never got a call. I contact Paul again today, and again he contacts the owner and I still never received a call. The owner of this place is a joke and must not like money. I showed up the first time with a blank check in hand ready to pay whatever they asked for it as long as it ran right and never even got as far as starting the car. I've pretty much been turned away not by the employees, but by the owner. Apparently this is how he does business. Do not waste your time here. This is not a place you want to do business. If you can even get to the point where business can be done.

5-star experience from start to finish! Amaya made the…read moreentire car-buying process easy and comfortable. She was friendly, not pushy at all, and gave us the space to explore, test drive multiple vehicles, and really figure out what worked best for our family. She was patient, welcoming, and even offered us water while we took our time. Once we decided on our car, everything moved quickly. I was even able to get a better rate through the dealership than my credit union. Jesus in finance was excellent--he explained everything clearly and made the signing process smooth and fast. From test drive to application, everything was efficient. We also met with Lovely, who went over additional services and warranty options that were a great fit for us. The entire process, including signing, took under an hour. If you're looking for a used vehicle, I highly recommend Waldorf Ford. Ask for Amaya and Jesus--you won't be disappointed!

Bought a used car from Demonte and never been happier. Came in later in the day knowing what i…read morewanted and he made sure everything was as easy as possible

I spent most of the day texting with Devin about my interest in a new vehicle. We decided an hour…read morebefore they closed that we were going to buy. (We arrived at 3:30 and they close at 4) They said come in anyway. We had such an amazing experience. They had is in our new car and out the door in less than an hour. All our needs were met and we even had time to chat with the crew. It was a great experience and will be going back!

purchased a certified pre owned ram dodge pro master so that i can start my business. after 8 days,…read morecheck engine light came on. days after that, tried starting vehicl, battery dead, dashboard completely black. 2 weeks after that, power steering hose popped, fluid leaked out. van has been back at dealership for about 2 more weeks, waiting on approval from claims company to get repaired. meanwhile, i have lost m delivery contract to make money, they have no loaner for me to use while the van is not drivable, and they refuse to put me in another similar vehicle. they sold me a lemon when they should have checked everything as i requested after test driving it. horrible, horrible experience. the worst. Alex in Sales department sucks. Dominic in Service Center is incompetent.