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    iCAR Auto Leasing & Sales

    4.9 (226 reviews)
    Closed 9:00 am - 8:00 pm

    Services - iCAR Auto Leasing & Sales

    Car brokers

    Car buyers

    iCAR Auto Leasing & Sales Photos

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    Tamar G.

    Wanted to thank David for all his hard work and dedication on not just getting us the best deal on this car for my mom but finding the exact car we were looking for. David went above and beyond to find the exact car and features we needed for my mom, he literally pulled a rabbit out of his hat to make a dealer trade to make sure we got this specific car. He listened and understood our specific needs and stuck to our budget and delivered a better car than we had hoped for. I highly recommend iCar Auto Leasing and if you're looking for a magician then David is your man. Thank you all for your help!

    Buick encore
    Kika B.

    My review of this business was removed and I hadn't noticed it till recently. Best advice is to stay away from this business and their workers. The owner Arbi is rude and harasses you if you speak out against how him and his employees upsell the "deals" they have. After leaving a negative review, he called tried to offer me money in exchange for removing my review. He clearly didn't get my sarcasm when I said I don't remove reviews. The car was promised to us with a perfect credit for a certain price. He tried to tell us we had to pay over 15$ more a month because we didn't have a " long enough credit history" which is very incorrect. When we said we needed more time to think about the deal, his employee who had driven us to see the car got upset and became aggressive. Then he sends me a msg on yelp after I left his business a one star review. Stay away if you don't want to be harassed and stalked by Arbi and his team. He claims he ceases any future contact with me yet he was sending mail to our house until we moved out.

    Always helpful and very friendly. I trusted them for more than 5 years and recently bought again my beloved RAV4 Hybrid. Best deal ever! Thanks to Arpi and Arbi!

    My new car
    Fidan A.

    I can't say enough great things about this company and especially about Sam! From start to finish, he went above and beyond to make sure I had the best experience possible. His professionalism, knowledge, and genuine care for his customers truly set him apart. I'm beyond appreciative for the exceptional service he provided, and I wouldn't hesitate to recommend him to anyone. If you're looking for outstanding customer service and someone who will go the extra mile for you, go see Sam--you won't be disappointed!

    New 2024 Toyota Prius
    Rozina N.

    Arbi was so helpful and was able to answer all my questions. He helped me get a 2024 Toyota Prius.

    Iren H.

    iCar is the best leasing service in LA/CA. This is my second time working with them and I am so happy I returned to their services. I had a lease I wanted to trade in for a new car and they made it happen for me, hassle and headache-free. 10/5 stars and a special shoutout to Arbi for being patient, kind, and getting the best deal EVER for me!

    Sam from iCar help me tremendously with getting me into a vehicle.

    Amazing work from Sam super thankful for all the hard work he did to get me in a vehicle! I recommend going to icar and asking for Sam!!

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    1 month ago

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    2 months ago

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    3 months ago

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    17 days ago

    Great experience working with Arbi from icar. She made everything easy and low stress when looking for a new car

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    3 months ago

    Great job on getting me great 3 leases and selling my card of top dollars. Fast and efficient.

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    10 months ago

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    7 months ago

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    7 months ago

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    1 year ago

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    1 year ago

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    10 months ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    Amazing leasing service, always top quality and employees want the very best for their customers highly recommend

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    2 years ago

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    5 years ago

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    8 years ago

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    8 years ago

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    Page 1 of 6

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    Review Highlights - iCAR Auto Leasing & Sales

    First time I ever leased a car and was such an easy and smooth process thanks to Andre at ICar.

    Mentioned in 36 reviews

    Read more highlights

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    3.1
    (779 reviews)

    Manny the manager and Bryan the car salesman gave me a uber good deal…read more 2025 RST Z71 5.3L Bryan answered all my calls before and after buying my truck on or off the clock! Work with them and they will work for you.

    I drove an hour to this dealership for a recall software update and waited about 10 minutes before…read moreanyone came out to assist me. Unfortunately, the employee I dealt with was rude and dismissive from the start. I was told that I should have checked the app before coming in and that I shouldn't have expected the vehicle to be completed that day. The frustrating part is that when I scheduled the appointment through the app, I specifically selected the option to wait for the repair to be completed in the lobby, so being told that I should have known otherwise was quite unprofessional haha, especially after driving an hour to get there. I want to make it clear that my issue is specifically with the service department, not the sales department. The sales staff have always been kind, professional, and polite in my experience. It's disappointing to drive an hour, wait around, and then be treated disrespectfully when I followed the instructions provided through the dealership's own scheduling system. The dealership does a great job selling cars, but the service department needs significant improvement in both communication and customer service. The two stars I gave are only because of the amazing sales team, if not for them it would've been 1

    CarMax

    CarMax

    2.8
    (1.4k reviews)

    While searching for a car, I decided to call CarMax Burbank. Little did I know I was about to speak…read morewith one of the warmest and happiest people I've ever encountered. Her name is Geysa. We've never met, and I don't know her personally, but from the moment she answered the phone, I could genuinely feel her kindness, positivity, and welcoming spirit. She made me feel valued as a customer before I even stepped foot in the dealership. I'm scheduled to come in on Tuesday, August 4, to purchase a vehicle, and thanks to Geysa, I'm truly looking forward to the experience. I don't know every CarMax location, but if Geysa is a reflection of the customer service at CarMax Burbank, then they've set the bar incredibly high--not just for other CarMax locations, but for dealerships throughout the Los Angeles area. Geysa's energy, professionalism, and genuine warmth immediately made me feel welcome. She turned a simple phone call into an experience I'll remember, and that's something special. Thank you, Geysa, for making such a positive first impression. I can't wait to meet you in person!

    Around 7:15pm, I arrived at this location with my husband and daughter. We approached the customer…read moreservice desk and waited in line. As customers were greeted and assisted, we continued to wait. There were 4 employees standing near the customer service area speaking amongst themselves. Around 10 minutes later, we were still not greeted or assisted. Due to the employees lack of acknowledgment, we began to get frustrated. I approached the group of employees that were standing nearby, and asked if we could get assistance. The employees all looked to one another, then 1 employee stepped forward. This employee asked if we had an appointment, to which I replied no. The employee stated that they do not take walk-ins after 6 o'clock. He continued to ask questions such as, have you been a customer before, do you know what kind of car you're looking for. To which I replied yes. This employee then continued to speak, explaining that they do not accept walk-ins after this time so the availability of their workers. After receiving this information my family and I left. I don't have an issue with their policy or procedures regarding walk-ins. I have an issue with the lack of professionalism and customer service. There were several employees available who could have stated this information upon our arrival. However they continued to ignore my family and I. A little courtesy and respect goes a long way. Clearly the employees here don't possess those qualities. While I possesses an appraisal offer for my trade in vehicle, I will seek service elsewhere.

    Tesla - Burbank

    Tesla - Burbank

    2.6
    (323 reviews)

    I went to Burbank Tesla dealership on San Fernando Rd. in Burbank. i meet Isaiah who works in…read moresales. Isaiah was kind enough to let me test drive a Model Y last week. After the demo he signed me up so I could take it home Overnight. I fell in love with the Tesla! I'm in my 60s and the new way of purchasing a vehicle is new to me. Isaiah answered all my questions, was responsive to all of my text messages, and helped me locate a vehicle. During my purchase I had many questions and Isaiah was very professional, very responsive to all my needs. If it weren't for Isaiah, I probably wouldn't have purchased a Tesla. There were times that he was extremely busy, but always found the time to respond to me in a timely manner. I highly recommend seeing Isaiah in Burbank if you are interested in purchasing a Tesla!! He is the Best!

    Man. Where to begin. Internally, and externally their communication is terrible. First they say…read morethey're dropping our truck off on Friday at noon. They do not reach out at all Friday. After we had to reach out, they say they'll drop it off Saturday. Saturday comes and there's no communication, until 4pm and all of a sudden they want to come otherwise they'll charge us a fee... with absolutely no heads up or communication all day. After some back and forth on Saturday we agree to a drop off on Monday at 4pm. Guess what these people do? They just show up at 320pm, a whole 40 minutes early with ZERO heads up, or communication whatsoever all day. And the cherry on top? The truck was filthy when we got it back! Such a nightmare.

    iCAR Auto Leasing & Sales - car_dealers - Updated August 2026

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