NOT LIKE OTHER DEALERSHIPS. I'm in the process of buying a…read more911 and have reached out to a lot of dealerships. Ehren was superlative and the gold standard on information and just talking about cars. He took his time and thoroughly explained the ins and outs of different generations, what to look out for etc. I even inquired about a ppi and he not only was very forthcoming, but also gave me some places that do it well around the area- one of which, auto strausse, was reccomended by my friend's dad who's a big porsche guy. In the end I decided to go another route but I would reccomend Ehren and his team at Supreme Motors to anyone looking to buy any car

5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

Positive is that Ivan took very good care of us and provided exceptional customer service as we…read morewere purchasing our car. He made the time go by fast with good conversation and laughs. Ask for him and he will definitely take care of you. The issue I had was during the appraisal because I was presented with a value which was $2,000 less than the online value. This was primarily due to a very small dent in the inside door jam because of the seat belt buckle got caught when I closed the door. The appraiser noted that it was structural damage?!!? Ivan even admitted that the car was pristine otherwise and even suggested that selling it to a private seller might be better. No budging on the value of the appraisal or the price. I could've walked away but the very low mileage of the car we were buying was too good to pass up.

Sal at CarMax Duarte made the entire car-buying experience exceptional. He was professional,…read morefriendly, attentive, and incredibly efficient from start to finish. When we returned the next evening to pick up our car, he was there exactly when he said he would be, had everything ready to go, and made the entire process smooth and stress-free. There was absolutely no pressure, no haggling, and no surprises--just outstanding customer service and a fantastic overall experience. I would highly recommend asking for Sal if you're shopping at CarMax Duarte.

Recently sold my vehicle here and received a fair offer, amazing service, and made the sale as…read moreseamless as possible even offering as much help as possible to make sure I was comfortable with the sale. They are not like other retailers that give bad offers and ask you to deal with it. They are very reasonable and are willing to negotiate for the right car. Shout out to Tyrel and the whole vehicle acquisition team. When I arrived to the facility for the sale, everyone at the facility greeted me and treated me like a customer. They made me feel at home even if I wasn't buying a vehicle. Shout out to Mike. I don't write reviews often but I had to for this dealership by the way I was treated and respected. If I am ever in the mood for a Honda, I am coming straight here and they definitely made a future customer.

Absolutely disappointed with the business practice of sierra. I had purchased my 2017 Civic…read moreHatchback from here. My AC was shot and no longer blew cold. I had received a letter a few years ago regarding an extended warranty due to TSB 19-091 and TSB 23-039. I was helped out by Kevin and provided 2 options that they could replace the parts and then attempt to recharge the system BEFORE ANYTHING and if that did not fix the issue they would charge $240 for a diagnostic. The second option was to pay the $240 diagnostic UPFRONT before anything just so they could inspect everything. I went with the first option. Obviously if you go step by step you why would you need to pay for inspection fee first. I get a call back stating that they could NOT replace the parts as they found contaminates in the ac system and it would be $240 to flush the system BEFORE they can even change the parts out. I was never told that. I was told they could change out the faulty parts BEFORE ANY TYPE OF INSPECTION. So I agreed to the $240 to flush it out. I get a call back later stating the flush and replacing the parts did NOT FIX the issue and now want another $240 for the inspection. I WAS TOLD THEY COULD REPLACE THE PARTS BEFORE ANYTHING HENCE WHY I DECIDED TO GO WITH THAT OPTION AND THEN AFTER ITS JUST CHARGE AFTER CHARGE

Bought my Silverado 2500 here! Shopped around at local dealerships but the service and attention I…read moregot from the team ( Mike and Andrew) was what sealed the deal. I would totally recommend bringing your business to Sierra if you're looking for a Chevrolet.

I'm updating my review to reflect what's happened since my last post…read more My truck has been at the dealership's service department since June 25. I finally picked it up on Friday, July 10, hoping everything had been resolved. Unfortunately, on Sunday, July 12, after only a short time of having the truck back, the check engine light came on again. Before picking up the truck, I specifically asked that all diagnostic trouble codes be addressed--not just one issue. My understanding was that there were multiple fault codes, including the turbo gasket, the auxiliary coolant heater pump, and other related issues. Unfortunately, it appears only one repair was completed, and now the check engine light has returned. I reached out to the dealership again but have not yet heard back from Edwin. I do want to recognize Danny, the service advisor, for taking the time to contact me. Even though he was off on Monday, he reached out to let me know he would be back on Tuesday and would do his best to arrange a loaner vehicle. I truly appreciate his communication and willingness to help. The most difficult part of this experience is that I purchased this truck nearly a month ago specifically to tow my food trailer for my business. Instead of being able to work, the truck has spent much of that time in the repair shop. As a small business owner, every day without my tow vehicle means lost income, while I'm still making payments on a truck I haven't been able to rely on. I understand that repairs can sometimes be complex, but I simply hope the dealership will thoroughly diagnose and repair all of the underlying issues this time instead of addressing only one fault at a time. I purchased this truck because I needed a dependable vehicle for work, and I just want it to be safe, reliable, and operating the way it should. I sincerely hope my next update is a positive one.

Best experience Best…read moreexperience I love my car Emilio jr. is way better then Emilio Sr.

Best service ever!! Emilio is so nice and attentive, if you are looking to buy from small…read morebusinesses, this one is it!! They will give you a great deal and accommodate to your needs! TOTALLY RECOMMEND!!

I had a great experience purchasing a 2023 c class from Mercedes Benz of Arcadia. Kevin Wang made…read morethe entire process smooth from start to finish and was helpful in all aspects of the purchase from test driving the car to filling out paperwork. Kevin was quick to respond over the phone and provided excellent support and helped me promptly take care of a small issue with the car's front windows. Overall I really enjoyed my experience at Mercedes Benz of Arcadia and Kevin made the whole process super easy.

Ok so. Kevin Wang. The guy is unreal. He changes your entire perspective on a car salesman. He's…read morehonest to no limit. The guy is actually on your side and fights for you to get the car you want without all the bs. I got an EQS450 SUV and couldn't be happier! Thanks Kevin!

Picked up a car here from Andy Lin, and all I have to say is that these guys provided the best…read morecustomer service hands down. My deal wasn't easy to deal with as I had to get a vehicle trucked in from another state, and they seriously went through a lot of work to make everything possible (not just the trucking part). Andy was very professional, friendly, and patient with me throughout the entire process; You can tell that he genuinely cares and thinks in the client's best interest. It's rare these days to be able to find someone you can really trust for things like this. If you're looking to get a car, oil change, do body work, or anything car related, the team here can help you out with pretty much everything. They are car enthusiasts; they know what they're doing and are passionate about what they do. A huge thank you to Daniel and Tony as well for all the help!

I Recently purchased a Audi A4 from this dealer : ) Tony was very helpful! He gave me a pretty good…read moredeal. Good service!

Great car selling experience! Everyone was very courteous and transparent in their communication…read more They worked with me on aligning to a price I was satisfied with. They didn't do any stalling and I was in and out in what felt like no time. Definitely will be going back if I ever need to sell another car.

Traded in my Tesla Model X for 2020 defender! couple days ago sals from the dealership called about…read morethe newly arrived defender,Perfect for someone like me who loves off-roading hiking in summer and skiing in winter.Best customer services, fast efficient experience better than any other dealers I encountered with! Got my loan and paper work done into the same day! Wanted to Recommend this place to everyone Thank you so much!

I couldn't be happier with the service I received from Yury and the entire team at BMW of Monrovia…read more I recently purchased a 2026 i4 eDrive40, and the sales experience was outstanding from start to finish. I highly recommend this dealership to anyone considering a BMW--they truly make the process smooth and enjoyable.

Placed an order for parts. Turn around time felt reasonable. Be sure to check all the items are…read moreprovided to you. I was walking out when I decided to double check order and realized half the order was not included. Typical salesroom floor, with a bunch of guys chatting it up. No greeting at the door. And def no help offered with all the parts and BMW bags I was carrying. They treat u great when you are in negotiations to buy a car because they want that sale, but you are back to peasant after the sale.

I highly recommend Longo Toyota! This is our 4th Toyota purchase from Longo Toyota, and the service…read morewe continue to receive is always more than expected. A special thank you to Shawn Castillo, Digital Sales Manager. Shawn stayed with us throughout the entire process and was always positive, professional, and helpful. We never felt rushed or pressured at any point. He made the whole experience easy and comfortable. Thank you, Shawn, and the entire Longo Toyota team! We'll definitely continue coming back.

I want to give a shout out and a thank you to Robert Castillo in sales. I was recommended to him by…read moremy co-workers that have bought cars from him. I had reached out to Robert during the week and told him I would stop by on a Sunday. Before heading over to Longo, I decided to stop by a local dealer as i figured it was a closer drive.... As I was sitting trying to negotiate a deal, Robert messaged me asking if I was going to be stopping by at Longo. Thank god he reached out, after explaining my current deal and expressing my frustration with my local dealer he told me to come to Longo and that he and his manager would help me out. He kept his word and helped me get a better deal than my local dealer was offering me. I am so glad I reached out to Robert and got his help. This is actually my second time buying from longo. The first time was for a 4runner with a different salesman that I dont remember his name. This second time was even better with Robert.