I inquired about a vehicle, and Nelson promptly returned my call and provided me with the full out-the-door price. When I arrived to pick up the car, it was exactly as described and in perfect condition. Nelson did not try to upsell me or add any unexpected charges. While I was completing the paperwork, he also had the car professionally detailed and ready to go at no extra charge. He was honest, professional, and transparent throughout the entire process. I highly recommend PBB Auto. Thank you, Nelson, for the excellent service! read more

Nelson was my salesperson and he was tremendous! I ended up purchasing a car that needed minor things done to include installation of new Apple CarPlay. He hustled and got everything done several days ahead of schedule! This dealership is no nonsense and gets things done quickly and efficiently! Reach out to Nelson and he will take care of you! He's a cool guy and a good communicator!! read more

See all

Just got my new car from New PBB Auto and honestly my experience was beyond great! Nelson was extremely kind, genuine & helpful throughout the whole process. When I first got there, he had the carfax report already in hand to go over with me. I was able to really take my time & inspect the vehicle and go on a thorough test drive. He wasn't pushy or impatient at all! He even had me take a short route on the freeway to just to get a feel of the highway in my car! You literally never see that much attention to detail from car salesmen these days! Definitely going to be referring my family & friends to New PBB Auto from here on out! 5 stars across the board! read more

Made my frist car purchase here and it went excellent thanks to Nelson that works here and made this easy and possible i appreciated so much always with a grate attitude and trys ethier one way or another to make it possible. Whenever your looking for a car this is the place and ask for Nelson you wont regret it.:) read more

I came and tried out a car, no gimmicks, no hassles. Nelson gave me his cell number and I thanked him for the test drive. A week or two later, I checked back in and went ahead and made the purchase! They made it fast and easy, stress free for me! When the title arrived, DMV had messed up on their end and Nelson and the team worked quickly to make it right! 5/5 stars A+++ for customer service and friendliness. They even have a cute kitty or two that frequent the shop so of course my kids loved that. Thanks Nelson and team at PBB Auto! I'd do it again! read more

New PBB AUTO - Used Car Dealers Near Me - El Monte, California

See all

My family member and I bought their car here and I was told the car would be in excellent condition both cosmetics and mechanical wise, but truth untold we were heavily disappointed after the mechanic discovered the hose of their car was glued together which it should've welded on. Also they lie about oil changes because it hasn't been done in over 8000 miles!!! If you are looking to buy a car from here, I would stay far away as the owner roy is a liar and will do anything to make money as they have no morals or will they keep their word read more

New PBB AUTO - Broken car part - Used Car Dealers Near Me - El Monte, California

Please avoid this location. Very unprofessional. I went in for a vehicle to purchase I saw online and did what any buyer would do asked to inspect and test out the car which they were very rude about. I ended up loving the car and let them know I wanted to come back to get funds to purchase. Not once did they mention I needed to place a deposit to secure. In fact Nelson told me specifically that he would let me know if someone else came to check the car. Long story short I came back and they basically sold the car allowing someone else to put a security deposit. Again I would have done so if Nelson would have told me but he didn't. Terrible experience terrible service! I do not recommend read more

Out of state buyer here. I was looking for a specific vehicle that PBB Auto happened to have in stock. I was then connected with Nelson and he made the process so smooth that it's probably the best car dealership experience I've had. Ended up purchasing the car and couldn't be more satisfied, so thank you to Nelson and the PBB Auto team for making the car buying process effortless! read more

Had a Very Smooth and Easy time coming here. I came here to purchase a 2018 Toyota 86 and Nelson helped me throughout the whole process , he talked to me about the car and gave me all the information needed without trying to hide anything. Very transparent and professional. He never once pressured me about getting the car , he truly cares about his clients and their interest while shopping. Without a doubt was one of the most patient and respectful people I've met. From the start he was very easy going and during the purchasing process he kept trying his best to give the best deal possible , one thing for sure is that if any problem or question arises , he is right there to help and even after the sale he still continues to check in ! Will be coming back for future business opportunities ! read more

New PBB AUTO - Used Car Dealers Near Me - El Monte, California

Definitely 5 stars. Purchasing a car can be stressful but Kevin was very helpful since the minute we contacted him regarding the Audi they had for sale. Quick in responding , very polite and very very patient , no pressure, didn't feel rushed on making a decision, with vquick and clear communication. Final price was exactly as negotiated with no last minute surprises. Will definitely recommend and looking forward to purchasing another car at this dealership in 2024. read more

New PBB AUTO - Very satisfied with our purchase - Used Car Dealers Near Me - El Monte, California

I want to thank Kevin and his team for the nice and easy sale and financing would give them 2 thumbs up read more

New PBB AUTO - Used Car Dealers Near Me - El Monte, California

See all

It was such a smooth process buying car at New PBB Auto. Nelson is such a cool and soft spoken person. A true and honest dealer when I bought a used car for my daughter. The car is running great and no problem at all. I recommend this place read more

Great dealer! Kevin was really responsive and very trustworthy. He helped me out to get the vehicle that i had an eye one. He was very helpful and definitely recommend hitting him up. I love my fr-s. read more

New PBB AUTO - Scion fr-s - Used Car Dealers Near Me - El Monte, California

Picked up my tesla model 3 from NEW PBB. Kevin helped me with the whole process and taught me how to use the car. The entire process was smooth! They also do wraps and i ended up wrapping my car with them as well! This is my place to get cars now! Thank you Kevin and NEW PBB auto read more

New PBB AUTO - Getting it in white - Used Car Dealers Near Me - El Monte, California

I actually found the vehicle posted on FB marketplace. Kevin was a great and honest salesman. I requested the Carfax and everything was all good with the car. I came in with my sight set on the Honda Civic and left with it! They washed the car, the mechanic checked it and they even cleaned the interior. They sell some luxury cars but also have some Hondas. They also sell a variety of different colored wraps. I'm very happy with their customer service and the car I bought. read more

See all

Do not purchase a vehicle from NEW PBB AUTO in El Monte,KEVIN YANG talks a good talk and PROMISES you anything to make the sale,once you purchased the vehicle he acts as tho he's never met you before when you complain afterwards about an issue with the vehicle, won't return calls or messages,KEVIN will go into hiding to avoid you and won't come thru and leaves you hanging,KEVIN IS NOT A MAN OF HIS WORD, so make sure KEVIN puts his PROMISES in writing,the vehicles sold there are nothing more than cars bought at AUCTIONS that he has his HALF ASS mechanics do HALF ASS repairs and posts the vehicles up for sale reading they are "VERY WELL CARED FOR AND IN IMMACULATE CONDITION INSIDE AND OUT",knowing that's far from the truth,DO NOT TRUST KEVIN YANG,SCAMMER,he also charges a BROKERS FEE on top of the down payment,Leo (owner)is of no help either,read my lengthy, detailed review on GOOGLE,search NEW PBB AUTO go to reviews for my whole experience I've had with KEVIN YANG AND NEW PBB AUTO,again be warned,btw,if I could give 0 stars believe me I would read more

Upon arrival to New Pbb Auto I was greeted with a very warm welcome and safe environment. It was a huge breath of fresh air after dealing with rude and demeaning sales people prior to coming here. I dealt with Kevin when purchasing my vehicle and I could not be happier with the outcome. He was extremely accommodating and did not beat around the bush for anything and made the whole situation very easy going. Coming here was the best decision I made and I hope you do the same!! read more

New PBB AUTO - New car :) - Used Car Dealers Near Me - El Monte, California

See all

My girlfriend and I were in the market for a Civic and came across this gem on CarGurus. We inquired about the car and within minutes Kevin responded back. We ended up checking out the car a week later, test drove it, and decided it was the right fit for us! Financing the car was a lengthy process considering we are first time buyers and we decided to go through our own credit union. PBB Auto can finance the car for you through Westlake Bank, but make sure to do your research whether you want finance through Westlake or your own bank (it'll speed things up if you apply for a loan and get prequalified before shipping around). From our impression, it looks like primarily Kevin handles sales. My girlfriend and I were taken aback with how professional and patient Kevin is; literally one of the most patient and friendly guys you'll ever meet. He'd check in on us periodically to see how the financing was going, and when we were finally done on our end, he wrapped things up as quick as possible. It's also worth mentioning that he responds texts within seconds or sometimes minutes. Our Civic was detailed, oil changed, new plates and registration, full tank of gas and delivered to our apartments. read more

New PBB AUTO - Our Civic - Used Car Dealers Near Me - El Monte, California

Most of these reviews are for Kevin but I'd like to leave some positivity for their associate Patrick. Super nice guy who helped me out as best he could when presented with a tough situation. I would however recommend you find your own financing to ensure a smoother experience. read more

One thing about this dealership is excellent customer service. Even being closed on Sunday, Kevin accommodated to my schedule to show me around and guarantee a good deal. Coming here was the best decision I've made, Kevin was straight to the point and I did not feel taken advantage of like other dealerships. I will be recommending this place to friends and family. read more

New PBB AUTO - Used Car Dealers Near Me - El Monte, California

I can't even begin to explain how wonderful my experience was when I purchased a 3 series BMW from New PBB Auto! Kevin was extremely accommodating to what I wanted to achieve that day. First of, I decided to pay them a visit at 4:45 pm (when their store closes at 6pm). Went to their store with a goal to leave with a vehicle that I wanted and Kevin and the rest of the staff made that happen! Kevin was so knowledgable and didn't try to add unnecessary "additions" or fees! Straight to the point and showed me what was included in my contract. I appreciated that so much because this is not my first rodeo in purchasing a car. Not once did I feel pressured to buy, in fact I think it was the other way around where they felt rushed so that I can leave with the car already (out of excitement). Again thank you for a wonderful service to the whole New PBB Auto team! Will come back next time! read more

Kevin issued my refund for cancelling the extended warranty. Looks like the warranty company was dragging their feet. He did apologize for the delay and for misplacing the registration sticker. I will give him credit where it's due. read more

Shout out to Kevin and PBB Auto for helping me through the process of financing my car. Kevin was very helpful and went above and beyond to make sure I got the car I wanted. Highly recommend. read more

On my visit to PBB auto I was helped by Kevin Yang. He very friendly and informative and was immense help through out. He also followed up with me after. I would def recommend PBB Auto & have Kevin help u ! read more

Amazing service and deals ! Roy was great with helping me out with my car and very helpful.

Extremely poor service. I drive over 300 miles to get a car from them. When I arrive the cars completely covered in soot, the entire engine bay is covered in some black grime you can't just wipe away. Kevin Yang was more then happy to help before the sale but after, I had to contact them a boat load of times just to get my registration. Which took months because they "sent it" but it never got to me. But after multiple calls thej arrived pretty fast? Really? Now I'm stuck unable to even register my car because I need certain paper work. Now Kevin Yang and who I'm assuming is the owner since the number to the shop is his direct line refuse to respond to me. Leaving me unable to register my new car even with title and reg in hand. I mean really this is a simple paper that is quite literally in their files but they are to lazy to just send me a picture of it. If you want a simple life and better service ide look elsewhere. They are just there to f you over after they sell their "friends cars to you". I'm about to get fined for their lackadaisical service. Thanks PBB for taking my money and helping the government take more of it. This turned dream car to nightmare very quickly thanks to Kevin and the staff of PBB. read more

My parents and I had the pleasure of working with Kevin to find ourselves a new minivan! Kevin was very concise, did not beat around the bush and kept my family updated about the car of interest. Whomever buys a car from Kevin will have a very smooth and pleasant transaction. If I need another car, I'd definitely come back here! read more

For a long time my husband and I were looking for a Honda Civic Si, which for us was very hard to find since we look for low or a decent millage, price , and a very well cared car. For months and months with no luck, until we found New PBB Auto. Kevin is such a helpful, understandable, and knowledgeable person that gave us everything we were looking for, a beautiful well cared car, with low millage, and good price. Whenever we'll be looking to buy another car, we will definitely be going back to New PBB Auto. read more

I was in search of a bmw 428i for a long time, Kevin connected me with a super clean one, gave me an amazing deal, he was super helpful throughout the entire process, highly recommend financing from them, you will get great terms, and an amazing car, thanks guys ! read more

I was told on the day of signing, I had a month warranty left on the car with BMW. You could imagine my surprise when I went to bring my car in for a diagnostic test since the car, all of a sudden, the first week of owning it had messages popping up about issues with the car, then being told by BMW the warranty expired over a month ago. To clarify, I brought the car in to BMW two weeks after I bought it. I let New PBB Auto Inc know to see if they could make good on their promise and they told me I only had 3 days of a warranty after buying their car and should've taken the car in sooner than I did. Well, had I been told that upon buying the car I would've taken time off work to do so... pretty scummy, really frustrated not getting what I paid for. Also, the extent of the scratches and chipping of the paint was also extremely bad and they would not wash the car to let me see how bad it was until I signed for it. (Pretty common dealership practice) Would NOT recommend this place to anyone. read more