Jazmin is so nice and helped color-match my hair over the phone. I'm so grateful for her help and…read morethe color she picked matched my hair perfectly.

I rarely leave negative reviews, but my experience with The Hair Shop has been extremely…read morefrustrating. This was my third attempt to chase down a refund for a returned item. Each time, I was asked to provide the same information, despite prior chats and confirmation that the return had already been received. I was told I would get an update within 24 hours--days went by with no communication. Only after reaching out again was I finally told the refund would be processed. While I did eventually receive confirmation, I was disappointed to see that shipping was deducted, even though I had already paid to send the item back. After all the delays and lack of follow-through, that felt like poor business practice. Customer service should not require this level of persistence just to get a resolution. The lack of communication, repeated runaround, and having to chase my own refund made this one of the worst customer service experiences I've had. I would not recommend this company based on this experience.

Great salon! Looked for a new person for 2 years and I found them at Aerea after 2 years of…read moresearching! Highly recommend!!!!

I've been seeing Alex for over five years, just got a full refresh today and can't say enough how…read moremuch I trust him and how good he is at blonde. The vibe at the salon is always warm and welcoming and he takes so much time to make sure you walk away happy. I've gone from full blonde with him to sometimes just a few sun kissed highlights and every time I walk away happy.

Get your hair done by Miho , at Miho hair extensions. located at M&M Studio NY . I have an Afro and…read moremost stylest can'T manage my hair.Miho's skills are on point the hair extensions are seamless and customer service is surreal we laugh and talk..by the time I look, my hair is complete...& I look like a whole new girl! love it ! she's amazing I book my appointment before vacations . so I could look my best! it's a definite recommendation from me I had a wonderful experiences. P.S still have a wig that she made for me in 2017 and it still slays! no words on that miracle hahah but yeah definitely go to her

Miho is truly the best at hair extensions! I first came to her in a panic after a terrible…read moreexperience with my hair extensions from a different salon that left my extensions falling out randomly. She expertly corrected the botched job and has been my go-to ever since. I've been returning to Miho for over 4 years now because she is truly the best and incredibly fair pricing as well.

Ian Fland is special. I have a long history of extensions and had no idea how natural and…read morebeautiful extensions can look. Ian is truly an artist, but more importantly he listens and really strives to make the client happy. I am not easily impressed these days with the hopes and promises of "natural looking" extensions, but Ian has left me speechless with how amazing my hair looks. Ladies or gentlemen, this is your guy.

Lior is the best hair stylist I've been to in NY. I started to go to his salon 2 years ago after…read moreswitching hair stylists constantly and feeling frustrated i was not feeling satisfied from any of them. Lior is super professional, knows exactly what he is doing and very patient, which is a quality many hair stylists are lacking. I highly recommend him for any type of service!

I highly recommend Davida Salon - everyone is friendly, the service is great, and it's always a fun…read moreand warm atmosphere. Miriana is absolutely amazing. I see her for haircuts and balayage and every time walk out with the best cut/color I've ever had!! She's also been great helping me find the perfect blonde for my wedding. Cannot recommend her enough!!

From beginning to end it was truly a positive experience. Making the appointment in person was…read moreeasy. Gabby at the front desk is super bubbly, nice, and helpful. On the day of my appointment I felt welcomed and well taken care of. My stylist, Elle, was attentive and made me feel confident with the haircut we went for. The location is clean and well taken care of. I'm excited that I found this place and can't wait to continue going back for all my hair needs!

I went to Catherine in dire need of a miracle. My hair was severely damaged from too many…read morehighlights ( and hormones) and the breakage had left my hair looking wispy, jagged and thin. I didn't think much could be done so had nearly resigned myself to a bad hair year. A friend suggested extensions and I went to see Catherine after reading great reviews about her work on Yelp. From the start, she was so warm and encouraging. She found hair that perfectly matched mine in color, density, thickness (blond, thin and fine) and created a beautiful halo that looked natural. I feel like me again! I was a little worried that I'd be able to pull it off (I am relatively low maintenance) but Catherine worked with my patiently to answer all my questions and to make sure I was happy with the way it looked. Brilliant work that even this beauty novice can pull off with confidence. Even boyfriend and mother can't tell the difference.

All hail the Hair Extension Queen of NYC!…read more I had been wanting extensions again for a while. It had been ten years since I had them last and I was a little bit traumatized by the experience of getting them out, as it had left my hair horribly broken and damaged. That said, they were done with synthetic hair. Real hair makes all the difference with the extent of damage to your own hair. Catherine only uses high quality hair and is an expert with weft extensions (in the past, I had pinch braid style). She works out of Uliana Hair Studio these days, a lovely salon in the East Village (I reviewed it separately). You go in for a consultation and discuss options, which include tape, sew-in or halo (non permanent). I went for sew-in as I wanted something semi permanent. My wedding was several months away and I wanted to get used to this hair thing before then. If you choose this method, you need to go in and get it maintained every 4-6 weeks to keep it looking good. The hair is so seamlessly blended with your own that you will forget that you don't actually have that perfect, thick long hair! It's so natural that you'll get more of the, "wow, your hair has grown so long" types of compliments. When I'd tell people that they were extensions, they couldn't believe it. Man, I wish my hair was this thick and healthy! I've had thin, lousy hair since I was like 11. Years of dying, flat ironing and blow drying hasn't done it any favors either. Prices are extremely fair in comparison to other salons, not only in NYC but across the country. Yes, this is an investment, but you pay for quality. It was worth it. I decided after my wedding that the sew-ins and the necessary maintenance weren't for me anymore. Catherine made my 2 wefts into a halo that I wear occasionally (OK, rarely. I've been digging the easiness of my shoulder length hair, especially in winter when long hair keeps getting caught in coats and scarves). Note that my hair was not really damaged at all after having the extensions in for 7 months. Incredible. Catherine is awesome. I appreciated that she was willing to work with me and what I needed as far as the length and thickness of the extensions (initially they were a bit too "much" for me, so she shaped them up and thinned them out a bit). I enjoyed talking to her and getting to know her on each of my visits. Oh and she is also great when it comes to dying your hair!

Best blowout of my life! Hands down…read more Suzana at NYC Hair Bar on Lafayette Street is truly exceptional. I wish I lived closer to New York because I would see her all the time. Whenever I'm in NYC, I make it a point to book with Suzana and I honestly wish she lived closer to me in California. She gave me the best blowout I have ever had, and I've had many blowouts over the years. My hair looked absolutely gorgeous smooth, full, shiny, and perfectly styled and what amazed me most is that it held beautifully for over a week. That has never happened to me before. Suzana is incredibly talented, intuitive, and clearly a master of her craft. And she is so friendly and FUN! If you're looking for a blowout that not only looks stunning when you leave the chair but lasts and feels amazing days later, she is your person. With so much gratitude, Laura

It's May and my hair is still suffering from that awful "keratin' treatment. STAY AWAY!read more