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    Icing by Claire's

    4.0 (1 review)
    ModerateJewelry, Fashion

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    6 years ago

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    Tapper's Diamonds and Fine Jewelry

    Tapper's Diamonds and Fine Jewelry

    4.6(98 reviews)
    7.2 mi
    $$$
    Family-owned & operated
    48 years in business

    Didn't realize there are so few locations with a certified representative to replace a battery for…read morea Shinola watch. They're clearly all about Customer Service. They even have a bar. They have a little candy and snack stand as well. I don't think I've ever seen an actual bar inside of a jewelers. It looks like tappers is the main anchor at the shopping center? More like they have the biggest outdoor signage. Have to insist the Orchard mall to get to it. It's inside and to the left. $15 for a quick battery swap. $35 for a full sweep check and reseal and battery replacement. Steve told me to come by today and he would be able to replace the battery for me in 15 minutes himself. He's pleasant. This jewelry store has some of the most beautiful sapphire and diamond jewelry I have seen among other stores. Their variety is expansive and extensive. I was able to get the battery replaced, but they were not able to get the crystal or back resealed, so it's currently not considered waterproof. Have to limit any splash on it, and obviously cannot immerse in any water until it's taken to the factory location. Service is very good.

    I took my platinum hoop earrings to Tappers West Bloomfield to have a broken prong repaired,and…read moretheir master jewelers actually custom crafted two new stronger prongs for my earrings. My OUTSTANDING customer service associate Francesca sat me down & served me flavored Italian sparkling water and chocolates while I waited for my diamond earrings to be cleaned gratis. Francesca was warm,very accommodating,and she even had another ring of mine evaluated and resized for me. People,believe me when I tell you that Tappers West Bloomfield offers their clients the best customer experience one could ever hope to have. I enjoyed myself at Tappers more than I ever have Tiffany & Co at Somerset Collection...And that's saying something! Please pay them a visit and ask for Francesca for a first class experience. You can thank me later.

    Photos
    Tapper's Diamonds and Fine Jewelry - She said yes!

    She said yes!

    Tapper's Diamonds and Fine Jewelry
    Tapper's Diamonds and Fine Jewelry - Diamond stud and diamond jacket.

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    Diamond stud and diamond jacket.

    Diamond Castle Jewelers - After

    Diamond Castle Jewelers

    4.4(19 reviews)
    2.1 mi
    $$$
    Established in 1902
    Free estimates

    I rarely write reviews, but I feel it's important to share my experience so others can make an…read moreinformed decision. I brought Diamond Castle my mother's vintage ring; an irreplaceable heirloom with deep sentimental value. I asked for two small stones to be replaced and the band resized. They accepted the job with confidence and never mentioned any concerns about working with a delicate vintage setting. Within just a few days of receiving the ring back, it fell apart completely. The center stone came loose, several prongs failed, and the setting collapsed. This was not due to age or wear. It was the direct result of poor workmanship. What makes this worse is that if Diamond Castle had simply said the work was beyond their capabilities, I would have absolutely accepted that professional judgment. I would have happily kept the ring safely in my jewelry box and treasured it as it was. Instead, they took on a job they clearly weren't equipped for, and now I don't even know if this precious piece can be salvaged. They did refund me for the work, but no refund can repair the damage done to something so personally meaningful. A reputable jeweler should be honest about their limitations especially when handling sentimental or vintage jewelry. I strongly caution anyone considering trusting Diamond Castle with important or irreplaceable pieces. Transparency, skill, and care matter and unfortunately, my experience showed a lack of all three.

    I've had an awesome experience with the entire family but I have been working most with Paul at…read moretheir Plymouth location and Fred at their Novi location. They have custom made my fiancées engagement ring, sold us both of our wedding bands, and made a custom bracelet, which was made from a family heirloom. Always great, personal service and they work crazy fast. I appreciate you all. Can't recommend this place enough

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    Diamond Castle Jewelers - After

    After

    Diamond Castle Jewelers - Before

    Before

    Diamond Castle Jewelers - Refund receipt

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    Refund receipt

    Jared the Galleria of Jewelry

    Jared the Galleria of Jewelry

    2.7(45 reviews)
    0.4 mi
    $$$

    Jalynn was so helpful and so sweet during our time at the shop, we were helped right away and all…read moreof our questions our party had were answered.

    I don't remember this chain store having a bell or button that you have to push in order to get in,…read morebut I also understand why they have it. There are some jewelry stores that want to have you be let in. It makes sense. No one initially helped me out, as it looked like three of the staff were working with other customers. Repair area is just to the right after you enter. Some male associate helped me out to look at some earrings and other items as well. He was helpful. He showed me some earrings for $1,150, 1/2 carat / each earring princess cut as well as a pair for $3k 1 carat / each princess cut. All of their natural and lab grown diamond earrings have a twist post. These are my arch nemesis for earring backing. I know they're secure, but I don't wear them very frequently, because it takes so many turns to put them on as well as take them off. I have pair of diamond earrings at home that require 50 twists to get them on as well as to get them off. Got to be committed to wear these on the daily. The associate indicated that I could get the Twist backs replaced with La Pousette, but it would cost $200. They are the next most secure since they are squeeze secure vs screw back. The cheap bags are the only ones that they would replace it with for free. :(

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    Jared the Galleria of Jewelry
    Jared the Galleria of Jewelry
    Jared the Galleria of Jewelry

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    Icing by Claire's - jewelry - Updated June 2026

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