Good guys. Diagnostic team was awesome and didn't charge me. I tipped them out for their honestyread more

My baby broken the screen on my laptop. So I search for a location. They very helpful and replace…read morethe screen. It was priced. But the quality of work was good. Thank you for your service.

Excellent Work This…read morewas for my 3 year old grand daughter Right on time Will recommend them

I never write reviews, but this was by far the worst experience I've had with a repair shop. Poor…read morecommunication, deceptive information to avoid compensating me for their mistake, and a serious waste of my time and money. Yelp has a set character count so here is a shortened version of my review: I brought my PC in with a clear issue: apps crashing, and a Windows reinstall that kept failing partway through. Before bringing it in, I spent 8 hours troubleshooting on my own and narrowed it down to two likely causes -- a corrupted Windows install or a bad CPU. I explained all of this on the phone and again in person when I dropped it off, and was told I'd get a diagnosis the same day. That didn't happen. I had to call an hour before closing just to get an update, and was told to wait until the next day. When they finally called, they flip-flopped on the diagnosis multiple times within a few hours -- first confirming a corrupted Windows install, then claiming it was fixed, then reversing again to say it was still corrupted. They quoted me $90 for a data transfer and $110 for a Windows reinstall. Since I had my own install media, I said I only needed the transfer -- and the price for that alone jumped to $180, with the excuse that it was only "discounted" when bundled with their install. I paid it anyway to protect my files. When I picked up the PC, they assured me -- twice, after I directly asked -- that reinstalling Windows myself at home would work fine. It didn't. I hit the exact same crash I'd described to them from day one. When I called back, they admitted they'd never actually tested the CPU, despite me flagging it as a likely cause from the start. When I asked why I'd paid $180 for a data transfer I didn't need, they gave excuses and contradicted themselves -- first offering free CPU installation (which takes minutes and isn't a real concession), then claiming the transfer would've been necessary regardless, which wasn't true since I could have accessed my files for free from the other drive. When I brought the PC back in, I watched the tech Google my exact problem before telling me they'd "seen this before." The CPU warranty process was its own headache: days of unanswered messages, a lie that it had already been shipped when it hadn't, and them dodging my calls entirely. I called twice in ten minutes and got voicemail both times; a friend called the same number seconds later and got through immediately. The one good part of this experience was an employee named Charlie, who was consistently kind and professional, even helping carry my PC from the car. Everyone else I dealt with was dismissive and dishonest. End result: I paid $180 for work I didn't need, got no refund or compensation for their misdiagnosis, wasted well over a week, and felt completely scammed. I won't be returning.

Traveling for leisure with laptop in hand to get work done on the downtime. Unbeknownst to us,…read moreMicrosoft decides to push a software update unsuccessfully and locks up the laptop. "Grrr!" It renders us stalled - very stressful. Panic ensues. Who'ya gonna call? Computer Doctor BG! A quick jaunt to the shop. An amazingly quick analysis and resolution. We are back in business! (Note: we did pay for the priority rush service because time is money and we have places to go and people to see! It was well worth the extra cost.) Thank you, Computer Doctor BG, for helping solve our problem and removing the stress and worry from our vacation.

Excellent customer service. I got my iPhone screen replaced while I waited...!!…read moreAnd I got to buy some super cute handmade bracelets, that the owners daughter makes..!!! Highly recommend this business!! Parking is tricky but worth it!!

He serviced my son Game-Laptop for overheating and he did it fast…read more Highly recommended.

Supertech Computers is absolutely incredible, and Lem is simply the greatest!…read more Our company has been doing business with Lem and Supertech Computers for more than 20 years, and there is no one else we would trust with our computers, technology, and office systems. Lem takes care of all our company computers and has consistently kept our offices running smoothly, efficiently, and without interruption. His professionalism, knowledge, honesty, and commitment to his customers are second to none. Lem has always kept his word, provided outstanding service, and has never once let me or my company down. Whenever we have an issue, he responds quickly, identifies the problem, and works tirelessly to get us back up and running as fast as possible. The quality of the work is exceptional, the pricing is fair, and the customer service is beyond anything you will find elsewhere. Lem does not just treat you like another customer--he treats your business as though it were his own. If you are a local business, an individual needing computer assistance, or even visiting town for a convention and your computer suddenly goes down, call Supertech Computers and ask for Lem. He will do everything possible to get you operational again quickly. After more than 20 years of outstanding service, I can confidently say that Lem is the most dependable, trustworthy, and talented computer professional you will ever find. Supertech Computers is absolutely awesome, and I recommend Lem to everyone without hesitation. He is truly the best in the business!

My gaming computer all of a sudden decided to start acting up and not performing as usual. I was…read morenot a happy camper, since I'm retired and that's one of the few things I have to do these days. I decided to take it back to Best Buy to have it looked at since they are the ones who built it and I also have a membership where I don't have to pay for repairs. When I got it back from them it was worse than when I took it in. At this point I decided I would take it elsewhere and just pay someone to check it out. After searching online, I found Atul at NVpcfix who had great ratings, so I took it to him. Atul looked at it and took his time checking out piece by piece since my computer is very high tech. He first showed me where the report from Best Buy said they updated the Bios, but didn't etc. I liked Atul because he was not one of those Techs who takes your computer and disappears in the back room then come out and gives it back to you. Atul sat down with me and walked me through everything he was doing so I would understand what he was doing. He would put in a new part and then let me take it home and try it out, since my game needs a half Gig of internet speed. I worked with Atul for 3 days until he found the culprit. He had it back to working like a charm. Atul gave me a price upfront and at the end never, waivered from that price. I also appreciate his honesty as he also never tried to sell me parts I didn't need. This flat rate price he gave me for all the diagnostic work he did, ended up the same. I would highly recommend him to anyone who needs their computer repaired. Thank You Atul.

Atul was amazing to work with! I had some overheating issues with my pc so I decided to finally…read morebring it into repair after a year of dealing with my pc slowing down. He fixed what needed to be fixed and made it look pretty too!! Great experience 10/10 highly recommend :)

Absolutely Amazing Service -- The Real Deal!…read more When I contacted Duke of Computers, I was a complete mess! My PC wouldn't turn on, and with so many important things going on in my life, this was definitely NOT the time for my computer to go down! I spoke with Jay, and from the very beginning, I felt like I was in good hands. They picked up my computer and diagnosed the problem for FREE, which already impressed me. Within 24 hours, they gave me the facts and explained my options clearly, allowing me to make the decision that was best for me -- no gimmicks, no pressure, and absolutely no hard sales! Fast forward about a week, and my baby is back online, and I'm sitting here writing this review! The cost was very reasonable, but what really stood out to me was the quality of service and the way I was treated. They never made me feel hopeless or pressured me into spending money. Instead, they were committed to finding a solution that worked for me. And believe me, I am a HARD sell! i wasn't even in the mood, if you know what i mean? But these gentlemen are the truth. Good people and good service can be hard to find these days, and I definitely found both here. I will absolutely be returning to Duke of Computers to explore some of the other services they offer. If you're having computer problems or need professional computer services, CHECK THEM OUT! Duke of Computers -- thank you for bringing my baby back to life! You guys are AWESOME!

Disappointed with recent service at the Rainbow/Oquendo store. I needed a hard drive replaced and…read moreafter 2 entire days they still hadn't recovered the data from the old drive, for which I told him I had already backed up (?). In addition, they couldn't tell me how much longer it would take them to complete. Frustrated, I had them put it back together and return to me at the end of day 2. When I got home, they drive was not assigned as G:, as requested and now the optical drive wasn't working - I called the shop to see if they touched anything and was promised a return call in 5 minutes. I opened the chassis and found both pugs had been pulled from my optical drive. I can see no reason this had to be done. They finally called back the next morning. "um um, I don't know" I can do these repairs myself. I thought I would save myself a few steps...and boy, was I wrong. I ended up spending quite a time getting the PC back to its normal state.

Mel is top-notch! His prices are reasonable, he's thorough, and he communicated very well with…read morequick responses. My Costco spec PC from MSI suddenly stopped working. I found Mel on Yelp and decided to get an estimate from him. I told him that my computer suddenly stopped working and I have some pictures that I would like to retrieve. He told me "no problem," he would try and see if it was possible, and gave me worst-case scenarios and other options if he wasn't able to retrieve the files. I dropped off my PC at his business and he got right to work. A few days later, he informed me that due to the factory installation location of the memory stick right next to two high heat sources, the memory chip was fried. He asked if I would like to retrieve the data, explaining that he could send it to a specialist, but that it would cost an arm and a leg to do so. He found me the best deal on a trustworthy memory brand that would last me. I picked up my PC and he explained all he had done. He was able to find a different location for the memory stick and installed a heatsink to prevent future failures. My PC runs better than it did before. I would definitely be using him for other future repairs or PC builds!

I wanted to give a huge thank you to Mel for going above and beyond to help me out. I reached out…read morelooking for someone to install a Cat6 data outlet, and instead of just pointing me in a general direction, he took the time to connect me with Jarrod at Maximum Audio & Video. Jarrod did an outstanding job, and I never would have found him without Mel's help. It's rare to find someone who genuinely cares about helping people, even when there's nothing in it for them. Mel took the time to make sure I found the right person for the job, and I really appreciate it. Cheers, Mel, and thank you again for your kindness and for going the extra mile. It definitely didn't go unnoticed!

I cannot say enough great things about this computer repair company! My laptop wouldn't even turn…read moreon, and I honestly thought it was completely done for. They took the time to diagnose the issue, explained everything clearly, and brought it back to life like it was brand new. Not only does it power up perfectly now, but they also updated it with the latest software and upgrades so it runs faster and smoother than ever. It feels like I just bought a new computer! Their professionalism, knowledge, and quick turnaround truly impressed me. If you're having any computer issues, I highly recommend them. Outstanding service and results!

I am so glad I found this shop when I did. My PC suddenly stopped displaying anything to my…read moremonitor, and I kind of freaked out. I tried everything--reseating the CPU, replacing thermal paste, checking all the cables and connections--and still got nothing. My PC wouldn't post, not even the BIOS would load. I needed to take my PC to the doctor. At first, I considered going through the warranty process, but that would've meant a long wait and dealing with an RMA (which, trust me, you do not want to deal with). After exhausting all my options, I brought my rig to Computer Repair LV--and I'm so glad I did. I dropped it off at 11am, and by the next day, my system was ready to come home. They ran diagnostics, reflashed the BIOS, and did it all without wiping my drives or losing a single file. That kind of attention to detail is rare. You can tell they're passionate about their work, and I completely trust them with my setup. I even slapped their magnetic business card on my fridge the second I got home--because I know I'll be going back anytime I need work done. They even followed up with me on Messenger, clearly explaining what I needed to do to keep everything running smoothly. Seriously, 100/10 service.