This is the worst customer service I've ever seen. It took me WEEKS to get an installation…read morescheduled, and when the technician came, he told me that it is impossible that we get Internet At our location. Keep in mind I had 3 employees TELL ME that I could. When I called Big Dog again to try to see other options, they told me they would call me back. I never got one call back, and when I mention this to an employee, I get yelled at. This is unacceptable. You WILL not get internet, and you WILL be led on a while goose chase for weeks. I wish I could put 0 stars.

Seven MONTHS (almost to the day!) to clear up a 'package' order on DirectTV! Travis--probably GONE…read moreby now--screwed up the package request (again, your life being made 'better' through use of computers and the incompetents that 'run' them) causing the order for EXTRA to be installed as CHOICE. Neither Travis NOR the supposed manager would do ANYTHING beyond say it--THEIR mistake--was something they just couldn't help my out with! I will NEVER walk in their 'business' again! PS: The original screw-up was eventually corrected, NOT by one of AT&T's good old Pakistanis (didn't recognize the 'accent'), by DIRECTLY by DirectTV themselves, out of their Colorado office!

Great customer service and the installer did a great job even though we had so many wasps he got it…read moredone good job Charles

I normally don't make posts like this, but I'm beyond frustrated…read more I've been trying to get FiberCom to fix an exposed wire on my property since April 4, 2026. I've called again on May 18, May 22, and now again today. Four months later, the wire is still sticking out of the ground. This isn't just an inconvenience--it's a safety hazard. My son has already tripped over it, and I worry every day about children, pets, or anyone walking through the yard. I've repeatedly asked for this issue to be escalated, but I haven't been able to speak with anyone in upper management or get a clear resolution. As a paying customer, it's incredibly frustrating to feel like my concerns are being ignored while I'm paying $89 a month for service. I'm not asking for anything unreasonable. I'm simply asking FiberCom to take responsibility, fix the exposed wire, and address a safety issue that should have been resolved months ago. I'm sharing this in hopes that someone at FiberCom will see it and finally help get this taken care of.

There should be negative stars for some of these reviews. This company has the WORST customer…read moreservice and their advertising getting a Motorola flip phone is FALSE advertising! You get a phone that's 4 years old and so out of date it's worthless!!! Go with another company NOT this one!

They advertised a Galaxy A23 phone they sent a TCL30z of which I've used this model before the…read morephone had to be replaced 2x & I had to buy 5 separate sim cards. I called & explained to 3 separate ppl I received rudeness no acceptance of fault on them & they refused to replace the phone. They do not care they did not have a disclaimer stating they might send a different phone never reached out to inform now I have to pay to send that piece of crap back at my expense on a limited income they're ridiculous & totally uncaring when they're in the wrong it's totally called misrepresentation or false advertising. No one expects a inferior product when offered a different product. You would expect that they would send the correct thing they stated in their offer but refusing to take responsibility or by replacing with the correct item is false advertising. BE WARNED SAFELINK DOES DECEIVE THE CONSUMER. This is not a Galaxy A23 see for yourself.

The tech, Dallon, H, was very professional and efficient. He provided information to help us with…read morethe new equipment. Were I to need help with my service again. I would specifically request that he be the tech to help me.

Ron was friendly, quick and professional. I was very pleased with the service that I experienced.read more

The technicians for this company are fantastic. They are knowledgeable and professional and help…read morein making sure that all devices are online. The customer service is also available 24/7. I have been their customer for many years.

The office staff is filled with great employees! I've only dealt with tech once. He was on time…read moreand fixed the problem in great detail and time.

RS&i destroyed my business with ever changing rules regulations and micro managing my business Not…read moreto mention the sales quotas that were unobtainable due to the inferior technology that people were just not happy with. also if we used their call center we had sales poached on numerous occasion. we were not the only dealer they did this too and many of my friends in telecommunications no longer due businesss with them or the companies they represent. and they are really starting to feel it with many of their offices closing and loss of dealers means loss of sales. and now that there is a new king in the satellite internet game with his own launch pad and clearance to launch whatever whenever I feel rs&i and HughesNet whom by the way I love the people at Hughes no complaints there. great company with great employees but they have been grossly miss represented by RS&i. Dish is shit and I've never offered it. both Hughes and Dish are owned by echostar whom I've had very little interaction with. so now that I'm not receiving any fullfillment from RS&I I am no longer obligated to buy my equipment from them. and no longer obligated to sale just one internet service. after all if you sale everyone you never lose a sale. we at G&G Systems are looking to get more into sales and less into installation. also I'm tired of dealing with a bunch of cry baby bitches. you know who you are and so does everyone else in the business. RS&i' s motto "let us help grow your business" yea that's a freaking joke. all of this I would have said along time ago but my business partner brother god bless him says don't bite the hand that feeds you. well since they no longer feeding me bro let me just finish this quite scathing review with FUCK YOU RS&I. this is Don Gilbert with G&G Systems and you can kiss my ass.

I've had GotW3 internet provider for a little over a year, on October 25, 2020 they had us change…read moreSIM cards, increased the monthly bill and lowered the data considerably. I HAVE ALONG WITH MANY OTHERS NOT HAD INTERNET SERVICE SINCE THEN and today is November 14, 2020. They will not answer their phones or respond to emails. The reseller at least in Bryson City NC has even been left in the dark about when or what is being done to fix the problem PLUS she has gone out of her way to get answers from them but she to has not had success. I was a nurse for over 40 years and I can assure you this is NOT A PROFESSIONAL way for a company to deal with a problem. You don't just shutdown your phones, not answer emails, continue to CHARGE credit cards but not provide service or technical support. I am no attorney but I believe this falls under "FRAUD" if you charge someone's credit card but do not provide the goods.!! If I could give them ZERO STARS I would. Extremely upset and would not recommend them at all.

I understand that Dish now owns Hughsnet. This review is about Hughsnet…read moreinternet service. They should get hammered for false advertising because there's nothing "lightning fast" about this service! I have had it for a little over 2 weeks and it's so bad I'm going to have to pay the early termination fee! But I can't stand it for 2 years. It's slow, the signal is constantly dropping in the middle of something and when I contacted customer service, I was told we had too many devices attached and were clogging the system. Really??? If 3 tablets, 2 phones and my Roku is too many then I think it's their system with the problem! DO NOT GET HUGHSNET, you will be sorry. Now, how do I get rid of the big, ugly pole......

The worst ever!!!! Was on hold for 30 min and when I finally received a real caller it was another…read more30 min to get me the worst costumer service ever!!.. I have had dish for just over 2 yrs now and when I renewed I was told I had to pay an extra $10 with the SAME CHANNELS because the promotion ran out. I agreed to pay the money if I had same channels. WRONG!!!.. they screwed me out of the nfl channel And when I called to ask why they said my only option was to pay an extra $10 on top of the $10 dollars I am already paying for the NFL channel I had 2yrs ago for less. I do not recommend dish at all.

He was very honest and straightforward with me. He was not able to find the problem but he directed…read moreme to another business that might be able to help. I really appreciated his integrity.

CJ is awesome. He found the issues with my 1gb fiber optic connection that others had missed, even…read morethe isp. He also helped me with my computer to make it faster and more reliable. I would highly recommend him to thers.

Well I'll be! That was the fastest trip we've ever had at a Verizon store! Christopher helped us…read moreswitch over plans and whatnot; he was absolutely stellar! He was knowledgeable, professional, and friendly. Give this man a raise!!!! All that to say that this was an excellent experience at a mobile phone store.

Customer Service from VZ Rep Lexi is the rudest! The hate she has for older people was palpable. I…read morecame in to get a new phone but after she snapped at me twice, I declined her offer and left. And told her she was rude to which she responded with more vitriol. I'm going to cancel my VZ account. I pay Way Too Much to be treated like that by anyone. Especially a hateful Gen Z'er. UPDATE: About 2 or 3 hrs after I posted this review a cyber truck, never seen in the neighborhood before, drove by. It slowed down in front of our house, and the kid in the driver side backseat had her window down and took a photo of our house. Coincidence?? I think not. Lexi had my account docs and address. It's getting scary spicy out there.