I thought the sales team did a great job of letting me look around with no pressure. Sale was fast and easy, however they charge you a $2500 reconditioning fee which I assumed meant that they had done more than just detail the car. Once we bought the car checked it out more thoroughly and noticed that the air filter had bee put in wrong, lug nuts were totally stripped, truck release button didn't work. When I called the maintenance office no one answered and no one returned my call. read more

I had a fantastic experience at Ideal Cars. From the moment I walked in, the team was friendly, professional, and genuinely focused on helping me find the right vehicle--not just making a sale. They took the time to answer all my questions, explained everything clearly, and made the entire process smooth and stress-free. What really stood out was their honesty and transparency. There was no pressure, just straightforward advice and excellent customer service. They worked hard to make sure I was comfortable with my decision and got a deal that fit my budget. If you're looking for a reliable used car and a dealership that truly cares about its customers, I highly recommend Ideal Cars. They made the car-buying experience easy and enjoyable! read more

The ideal cars on crimson and main is a shady operation as had a deal written up turned in everything and had to talk to the wife came back and someone came in on a appointment but no credit check and made us wait over 30-45 minutes before saying anything to us. It's bull we had all everything filled out but someone walks in and no application done and got to wait.....SHADY SHADY read more

Great experience dealing with them was super easy and I was able to get in and out in an hour read more

Ideal Cars - Car - Car Dealers Near Me - Mesa, Arizona

These people are THE WORST!! RUN AWAY!!! Bait and switch!! They lure you in with great deals (we drove an hour!). They lie by adding fees in legitimate places like sales tax. Everything you see after that is NOT what you saw to begin with. Then they say things like, "Everyone is doing this." EVERYTHING IS LIES!! DO NOT DEAL WITH THESE LIARS!! read more

I went the other day with my mom to look at a specific car i saw online, I went and test drove it and asked them to show me estimated payments with my credit (which isn't the best). We were waiting 1hr-2hrs for them to find a lender to go with my budget. When they brought out the sheet with the payment and prices they added almost 10k in fees and added a $4,000 "tax credit" to the sales price. Not to mention the price and payment sheet WASN'T FOR THE CAR I WAS ASKING ABOUT. The only way I figured out the payment and pricing was for a different car was because I asked. And when I asked the sales man (i don't remember his name) what my interest rate is for this plan he said "why do you need to know that?" LIKE WHAT. The guy i was working with was being shady with the deal and was rude to both of us. They lost a customer and I will never buy a car with them. Wouldn't recommend this place to anyone. read more

Scam charged 2k more to finance. Nothing advertised in add I seen. Took car to get looked over because I was told the reconditioning fee of 1880 is to replace tires oil change anything else wrong with car. When I had car looked over a lot wrong with it. Only thing done was an oil change. Check engine light on. I take it back with the long list of issues they found. I said I'm bringing it back they said I can't. Dean was the horrible salesman who walked away and they sent me home in a dirty truck with a big for sale in windshield. Picked up truck they fixed the check engine light and changed oil. Did not replace bulbs that were out said flushed brake. Fluid. Not done. I took care of back to the place that looked at car and they said only thing done was check engine light. Now I have. The check engine light on again. They lied about everything. I'm not stopping I am going to every agency until they make it right with me. Charging me 2k plus. 1880. Crazy. Dean lied when he would open his mouth but the lies unreal. I told him we had a. Brother who is in the business but did not believe me. I'm not going away. read more

Bought a new-to-me AudiQ7 in great shape. Salesperson was friendly. Office was quick on getting paperwork done so I could drive off with my car. read more

They sold me a lemon and ruined my life for the next 7 years. I'm 22, I will be 27 by the time the PAID repossession falls of my record. The car they sold had broken down about 3 times in a month and I brought back for them to fix, they didn't fix a thing. PLEASE STAY AWAY FROM THIS PLACE!!! I was a young uneducated car buyer and bought this lemon car and will have to deal with the repossession for what seems like eternity. Save yourself a headache. read more

They are the worst don't buy a car here I had a chip on my car that they were gonna replace and never call me back my window cracked and I told him about it and then I wanna replace it even though it was their fault for not contacting me in 30 days to get the chip fix super rude and a professional people buy a cart somewhere else. Trust me they were not worth it. read more

I just bought my 3rd vehicle from them, and this was the worst experience we have had here. On our other 2 cars we never had a issue which is why we went back again a few weeks ago. We took for a test drive and nothing was wrong. We signed all the papers and so far so good. We had the car running to transfer over car seats and everything as we pull out of the parking lot the car starts to shake. We didn't even get down to stapley before the car just wouldn't go anymore. So we turned around and told them the issue and he said we would have to wait until Monday but it was safe to drive. We took it home with SO MANY ISSUES. We were unable to go anywhere the rest of the weekend. I called them first thing Monday and they came a towed it back. When they picked up I was told I would hear from someone early after noon. By 3 pm still nothing so I called and tried to speak with the office manager named Mark. For 3 hours I tried to get a hold of someone and still to this day never heard a call back from Mark. Tuesday morning I called and they said the transmission needed to be replaced. And I was told they don't do a full vehicle exception they only check basic so that's why they sold me a car with a bad transmission. I was out of a. At for a week and didn't get it back until the following Friday afternoon. I had to find a way to work the whole week because they don't give rentals and they wouldn't eat me have my trade in car back until it was fixed. Rick (the Mechanic guy) was really nice but I had to reach out to him every time to get a update about my car. I don't think we will be going back due to this. I have 3 kids and can't risk being out a car for a week again after buying something "new to me" Had the car for a few days and no issues so far and just hoping it stays that way! read more

Ideal Cars - 2015 GMC Acadia 55,000 miles. - Car Dealers Near Me - Mesa, Arizona

Worthless place to buy a car at by extended warranty having problems for the last 2 years on this car and now they're telling us that they don't cover but yet the warranty papers do from this car lot that we buy here they know we had nothing but problems with it from the get-go saying now the motor needs replaced and they're not wanting to do nothing what kind of business are you to do people like that especially take their money for extended warranty on top of it and not do anything to fix it will never buy again from you and I hope everybody reads this and they decide not to buy from you guys as car lot you might have some nice looking cars but they're junk should be putting a scrap yard or f****** pieces of shit. I guess we'll get a lawyer and Sue the shit out of you. Guys no different from lowlifes no better than thieves read more

Horrible customer service, was trying to talk to a salesman and the other salesman kept trying to interrupt and everything just got confusing. They both were repeating the same questions so decided to leave after trying to find answers about a simple question. read more

Worst used car dealership in Mesa all they sell is auto auction junk highly recommend you avoid this place at all cost this way you don't have to deal with Matt Mark or Rick Or the owner Dale huish read more

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I experienced my car buying with Ron. First when we walked in I was interested in a 2014 ford fusion. Ron was extremely kind and friendly when helping my family, car shop and what I wanted and what I could afford. We test drived multiple cars, but as soon as I got into the ford fusion I knew it was the car. Ideal cars typically is not one for high negotiating, so we left that night empty handed but knowing if they wanted to sale they would call us in the morning. Surely enough Ron called and offered my mom and I a very fair price and we ended up going back and purchasing the fusion. I was sooo impressed by the sales and services he helped us with. Free snacks, water and drinks as well complimentary, to waiting until the paperwork was ready. We will be coming back in when my sister needs a car! I highly recommend this place for I am very satisfied with my car and sale! read more

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Do not purchase from here. Dale Huish is the owner and of course you can't talk to him. My son in law and Daughter purchased a car the next day it broke down they were in CA on a business trip. After taking it to a ford dealer there they found out its the transmission and had to have the car towed back plus they had to rent a vehicle to get back home. They have been given the run around for weeks. The lender called to get more documents for the loan they informed the lender that they don't have the car. The lender then backed out of the loan. I had loaned 4k for this car and its like pulling teeth to get my money back they want to add ridiculous fees. This is so unfair to a young couple trying to get on their feet. They also have lost income. I'm not a happy mom that ideal cars can take advantage of people read more

I put $1000 down on a car at Ideal cars in Apache junction and I had the car for 2 weeks when the AC quit working I purchased a warranty for $3000 that covers the car bumper to bumper I called the finance company and they had me make an appointment to bring the car down well I had to wait 10 days in the mean time other issue started happing with the car like a vibration in my brake peddle and the transmission started acting funny so when I took the car in to be fixed I was told I needed a new transmission new brakes and new AC $5000 in just parts well the finance company and the dealer ship were going back and forth on who was paying for what After a week with no car and no work because I use my car for work I was given a loaner car after I got the loaner the finance company started calling me to make a payment on the car I asked several times when was U getting the car back the answer I keep getting was I don't know it's being looked at I asked what had been fixed and still needed to be fixed same answer I don't know so I refused to make a payment until I got some answers so after having the loaner car for 6 days I was at a job cleaning a house when a tow truck showed up and took the loaner car and they left me at a customer house with all my cleaning supply's in there front yard this was on a Friday after 5 pm so I couldn't even get a hold of someone to find out why they took the loaner car that way and left me stranded so on Monday I finally got a hold of the finance company and I was told they reposed the car I bought that they had for the past 2 weeks for non payment at this point I only had the car For 2 weeks so how could a payment be due already so when I called the dealer ship to get my $1000 back they said I was not getting my money back so I went to Ideal cars to talk to the GM he was extremely rude and told me to leave his office I told him when he gives me back my money I'll leave he then threaten to call to call the police if I didn't leave so I kicked a chair into the wall and called a few choice names and left they totally stoled my money and the car Im not gonna sit back and let them do this it's not right and I hope nobody else buy a car from them they are dishonest and they are thief's and Mike the GM well he is an asshole and more read more

I had received feedback that this is a great place to buy a car. The overall buying experience was good, however here we are less than 90 days from when my young daughter bought her vehicle, and the motor is blown. This company says they pride themselves on the fact that they thoroughly check out the cars running capability...but now they are telling us there is nothing they can do. Now my daughter is stuck in a loan, for a piece of crud truck that will cost more to repair than it is worth. Shame on you Ideal cars. You are just another lemon lot that is out to take peoples money. DO NOT BUY A CAR FROM THIS PLACE. They are nothing more than a fixer up junker lot. The manager actually told my daughter, we are in the business of selling cars, not fixing them...WOW read more

Not the greatest of Experiences with this dealership and after this one will only purchase from Private Party or a more reputable dealership. I stopped in at the Apache Junction location to view their trucks and took one out for a drive. The test driven vehicle wasn't a match and I gave salesman my price range to purchase cash out the door and what i was looking for. He advised had another unit at Main St location and gave me a ballpark price so my wife and I went directly there. We test drove the truck and liked it and had Main St salesman give us some numbers. I contacted Apache Junction salesman and told him interested in purchasing it from him as previously agreed and left for the day. The next morning I received phone call from salesman and he asked if I was interested. We discussed final numbers and I said yes and just needed to get cashiers check to take to him. He asked if I had visited Mesa location today, Saturday and I said no. I went to my credit union got cashiers check for amount agreed to and called dealer. He then advised me someone else had gone in Saturday morning and bought it but that they were a first time buyer and still waiting for an approval. Told him if they wanted my business I was ready to buy cash in hand. He said would get back to me and never did. I don't know what else to say other than this was one of the worst purchasing experiences I have ever had. Maybe was for the best and I was getting myself into a bad buy. I hope this review helps future buyers and good luck. read more

I came in and didn't think I would be able to get anything. The guys at the lot on Almaschool and Broadway in mesa are amazing. They all went above and beyond to get me into a vehicle. I couldn't be happier. God bless and thank you guys. Go see them, JC, Dennis, Matt. read more

I highly recommended this place to friends and family. Dave is the best car sales men I have ever dealt with. Will be coming back for any future needs. read more

Negative Zero Stars................this place is a joke. They have people managing the place that are rude and completely out of line. My daughter bought a car from them, this car she has financed has been back to their shop more than once. She called and called with no response. The Front end has problems, the A/C quit blowing from the vents because the blender motor got stuck on defrost, the blower motor has gone out no wand she has no A/C in Arizona where it is now between 100-110 degrees. This is not acceptable. My husband took the car up to the main location in Mesa to drop it off to have the a/c and now the alternator fixed as the alternator is going out. My husband asked to speak with the manager he got Mark. My husband told him what was going on with the car as he is a mechanic and we own an automotive shop here in Mesa. Mark told my husband if he is a professional then he should fix it himself.............why????? Because the only warranty they offer is Power train, which none of this would be covered under. So they are expecting my daughter to pay for repairs and make car payments?? On a car she just bought. Mark threatened to call the cops on my husband if he did not leave the lot. Mark was in my husband's face talking to him as if he was a dog. This is uncalled for and i pray that this review will help you and your family to stay away from this place. Many people i work with also purchased cars from this place with the same kind of problems out of them. This is not fair to us or my daughter as we will have to fix her car at our auto shop and cover the costs of parts and repairs. This is a disgusting way to run a so called business and treat your customers and potential customers. read more

I went looking for a 4x4 pickup and on the phone the guy told me he had one so I drove 40 min to Mesa to find out they only had 2WD and the trucks looked in ruff shape, one had a bad paint job making it look nice on the outside sort of with some DIY rhino lining sprayed on the plastics around the wheels and bumper. The sales man was older and unmotivated to help or sell anything. He lacked knowledge and info on every truck I asked about. He left me in the parking lot in over 110 degrees for 15 min just standing there. I asked about another SUV I had seen on their website so he called the East Mesa location and told them I was on my way. It was a Nissan Xterra that he swore was an amazing vehicle in excellent condition. I get to that location 25 min later and find out it was water damaged on the inside(maybe a flood, who knows) Rust under the dash is never a good sign. Then I find out from the manager, they buy all there cars from auctions. This dealership is just looking to make a quick buck flipping cars. Tires all shot on there vehicles unlike other dealerships that always put new tires on and do better inspections. Who in there right mind buys a car with water damage especially a dealership they should know better. I would never go back and you shouldn't either. read more