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    Identity Hair & Spa

    4.4 (154 reviews)
    Open • 10:00 am - 5:00 pm

    Services - Identity Hair & Spa

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    This photo was taken the night before my hair appointment and I am not wearing any extensions.

    I came in here about a month ago and I still can't stop crying about how my hair turned out. I had very long hair down to my but and asked for a trim, even specified the length and the stylist cut over 5 inches off. I was also not happy with the color and was scheduled two weeks out to fix something I didn't like. I couldn't wait that long and ended up seeing someone else that could at least do a color correction within days apart and she was so sweet and kind. Unfortunately due to the experience I had with the other hair stylist, I will not be returning....I had grown out my hair for two years and had not seen a stylist because my hair is long and have a hard time trusting stylist to work with my hair. Now, it's going to take so long to grow my hair back to the length where it was at and im so heartbroken that I'm considering getting extensions because I can't get over it. Im also doing my hair all over again as soon as I can save some money.... and overall there goes ways over $500 for something I am so unhappy with. I went across the salon to another business for food, and to my surprise the person working shared with me she had the exact same experience with her hair and it was cut so short she also cried over it and showed me photos, and her hair was way longer. Im not one to post ratings for services but this has been by far one of the worst experiences I've ever had. The stylist took no accountability and refused to send me the before and after photos from the back claiming that she couldn't send them to me because they were blurry. Just save your money and go somewhere else.

    April is absolutely amazing! She's so talented and professional, and I love the results every time. Thank you so much!

    Aimee's station at the new location.
    Jodi M.

    I am new to the Portland area and have wavy hair so I was cautious about choosing a place for a haircut. I read Google and Yelp reviews before choosing Identity. I knew I made the right choice when booking the appointment because I was asked about my hair and what I was looking for. My appointment was set for the next day with Aimee and I was so happy. Amie did a great job listening to me and my cut is fabulous. I had a great time meeting her and I look forward to future cuts and conversations. Since this is a new location my navigation system couldn't find the street. Orbit is a street within the new West End development on the corner of TVH and Murray. The only access is off Murray so I did plenty of circling and uturns. But everyone was helpful and kind as I arrived.

    Alefiyah R.

    April cut my hair and also cut my children's hair. She is great w little children! Kind, easy to work with, makes them comfortable. Her prices are affordable and I'm able to take my children they're often because they need frequent haircuts! She did a great job of my hair too.

    Great color!
    Jessie P.

    I came here with a super-affordable Groupon when my old salon in the Pearl got too expensive for my budget. I got so lucky to find this salon. Now, it's not fancy and it's not in a hip neighborhood, but the quality of the work of these stylists more than makes up for that. I see Alicia for a blond and gold balayage with a hot pink peekaboo for my color, and an A-line for my cut. She takes her time and makes sure it is done right. I always feel listened to and taken care of. We have fun chattering away and when I leave, my hair is cute! WIN

    Haircut and color
    Dana H.

    Amie really took care of me! I was on the road of bud dye hair destruction! Amie took the time to pull the chemicals from my hair, truly listen to what I wanted and gave advice along the way. My hair feels healthy and amazing. She made sure I was comfortable with every cut and i felt truly comfortable giving her creative freedom. She's top notch. I've been looking for a stylist for years to give me the attention, education and outcome that she has. I already scheduled my appointment. On top of quality hair treatment, their covid safety protocols were great.

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    4 months ago

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    4 months ago

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    4 months ago

    Always cheerful and pleasant. Salon is very clean and the stylists are the best!! Highly recommend

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    Elizabeth S.

    Thank you so much for your review!

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    10 months ago

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    2 years ago

    This is truly a spa! Casual clean, and friendly environment. Got the color and the cut the I wanted. Excellent service.

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    3 years ago

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    4 years ago

    Beckie is amazing and talented! She really takes the time to listen and her service Is the best. Thank you

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    Ask the Community - Identity Hair & Spa

    Does this location still have curly hair specialists?

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    Review Highlights - Identity Hair & Spa

    “Not only did Kelsey make the experience fun and engaging for kids, she created simply lovely results.”

    Mentioned in 17 reviews

    Read more highlights

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    Identity Hair & Spa - hairstylists - Updated September 2026

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