Terrific service. The gentleman did the impossible task of opening up a six years old android phone. To replace the battery. He was very patient and meticulous. There was absolutely no way i could have opened that phone. Even with the tools i had. Well worth the price i had to pay. read more

I came on a Saturday morning to get my phone looked at it at 9:30am when it's supposed to be open. No one was there and I was left waiting 20 minutes before I gave up. I tried calling the phone number and got a voicemail. Awful communication. read more

They fixed my screen fast and it looks brand new. Reasonably priced and good quality materials. I had to replace the front screen of iPhone 10 xr max. Definitely recommend. read more

iFix Shop did an EXCELLENT job at replacing a screen and battery on a 6s for my friend on her lunch hour! He saved her hundreds of dollars! Price was very reasonable as well read more

Great communication with Frank. They had my S7 screen in stock and was able to fix the screen on the same day. Thanks a bunch!

Alex was very professional and finish my phone very quickly. I paid $100 less than Apple and fix my phone. I'm grateful for his incredible customer service skills and his personable character that made the entire process very smooth read more

Stopped by and was told my part could be ordered. Stopped by next and then called and was told that the guy had just woke up and would be in later and my part was there. Special trip to midtown after calling to confirm hours and the guy left early and closed. Way to unreliable. Wouldn't do business with them. Very unprofessional read more

iFix Shop - This guy barely had the courtesy to look up from texting to tell me to come back yet again. - Mobile Phone Repair Near Me - New York, New York

Broken my iPhone XS screen at work today and the shattered glasses are falling off while I'm using it. Came to this shop right after work to get it fixed. For 99 bucks and 20 mins, I got an iPhone just like brand new back. Reliable and fast service, totally recommended read more

For someone who can juggle as proficiently as I do...it is a wonder that I cant hold on to my thousand dollar phone without smashing it to pieces every 6 months or so. I will be searching for a cast iron phone case after this gaff. Enough about me...on to the review. I have used this service on two separate occasions. Each time the service was fast and professional. The gentleman who helped me was very matter of fact and straight to the point with what services he could provide. They fixed a completely obliterated phone that could not even open the lock screen within a half hour. The newer model phones seem to have pricier parts...so an Iphone X screen might cost you in the range of $130. The 6 that I had fixed last year was understandably more affordable. Great service in a pinch. Pro Tip: Unwind in the bar across the way while you wait...it will give you ample time to lament the decisions that brought you to this point. read more

This place is legit, thank you so much Johnny!! Highly recommend - they take their time to make sure that it's done right. This will be where I take my phone from now on until it's software death. I have an iPhone SE, because, small hands and I don't feel the need to upgrade "just because". Well my iPhone wasn't very happy and the power lock button decided to stop working and my work around assistive touch was also being finicky. Johnny did an amazing job, literally had to take apart my entire phone (which was a bit anxiety inducing as I thought I'd end up carrying my phone away in pieces) but he knew exactly where to put all the pieces and my phone is brand new as if the year were 2016! read more

Place is so small I passed it three times. After stopping at some pizza spot on the corner. the guys walks me down the street and he can't find the place. It's like The Lion, the Witch and the Wardrobe moment. Everyone says it's there but it's still a hard find with all the packed store fronts selling phone accessories and other merchandise. So I'm lead to the back of the very tightly packed store and main dude transfers me to the tech. The dude takes ones look at my ipod. (the thing is history) and seems captivated. It charges up, system attempts to sync, but he says he can't help! Although the item seems to be working functionally - the screen is shot! Only way to fix would be for me to order the part and have him replace it. Since I was only spending the day in NY that wasn't an option. No he wasn't able to fix my issue. But he still provided great customer service, gave me great additional information, and all while have a very pleasant attitude. He then tells me, he'd love to purchase the item, it's literally an iPod Classic. This is much more then I have received from any other store. read more

amazing service and answered all of my questions. Fixed my screen within 20 mins.

John was awesome!! He fixed my Galexy S7 in 45 mins!! I'm so happy. He is professional and friendly. I'm super impressed with how quickly he fixed my screen. You should definitely see him with any repair needs. Great prices too! Thanks John :) read more

Although the work seemed quick and efficient with in a day it was obvious something went seriously wrong with capacitive touch screen. After a couple more days fighting with it to do what i needed it was useless and i had to purchase a new phone. To be fair i was unable to take it back to them and give them a chance ti fix it since i live a couple hours away. But this is what they do and I'd expect it to be done right the first time. read more

Highly recommend! This phone repair shop is the best. They have done a great job on our Motorola Android phone- replacement of the charging port (without breaking the screen), as it's a very meticulous process. I have looked at a half dozen of other shops, and only these guys were confident to fix the port at a very reasonable rate and in a timely manner. Highly recommend, and couldn't be happier with the iFix shop. read more

Amazingly fast saves my children's devices (for at least five minutes until they break them again :)

Very fast turn around, competitive prices, high professionalism and great work in replacing my iPhone camera.

Went here a few weeks ago to fix my phone screen, which they did and it seemed to work fine until the next day I couldnt get sound out of the earpiece. I brought it back and the guy took it apart and said he forgot to plug that wire in when he put the phone back together the first time. It worked fine after that until a week later. I tried to call someone and the phone started glitching out and basically being completely unresponsive. It would only work in short bursts where the touch screen would do a bunch of stuff all at once, be normal for a little bit, and go back to being nearly unusable. I could push buttons but not scroll. I brought it back hoping they would replace what I assumed was a defective screen they installed on my phone. Instead, the guy claimed I dropped it and that I must have somehow broken the motherboard, because of one tiny crack that appeared near the bottom of the phone between the home button and the edge of the phone (for what it's worth, there was a tiny 'lump' there after he had fixed it the second time around). I think it's pretty rich that he thinks me dropping the phone would be the reason for my malfunctioning, when their business model is predicated on people bringing in phones that have been dropped and smashed up beyond belief so they can get a fully functioning phone after a screen replacement. I took him at his word and went to Apple, but they weren't able to diagnose any problems with the motherboard. The only alternative Apple offered would be to inspect and replace the screen, but I would have to pay a $160 charge. I wish I had done that in the first place because I have had a malfunctioning phone for over a month and saving 50 bucks wasn't worth this trouble. read more

Great service in 10 minutes. We got an old iPhone 5 for my daughter and iFix changed the battery in a super fast time. Highly recommend

The service is so good. We have a pixel 3XL fixed and it looks like new!!! And also it was really fast, and they do have all the screens and everything for your model and brand!! read more

I'm writing this review from my (fixed) phone. It looks brand new and is in mint condition. I dropped my phone and it cracked pretty badly but I got a replacement via insurance and I kept the cracked phone and never got around to fixing it. A year later, my phone crapped out - out of nowhere - and I remember I had my old phone so I took it out to get it fixed, finally... I picked this place because my coworker recommended it and gave me their business card. I called in the morning asking if they had my part and they did! My phone is a LG G4 and places HARDLY if EVER have parts. Some other places flat out deny me because they've never dealt with an LG G4 before (I heard their screens are pretty difficult) so imagine my surprise when they have the parts and offer to do it same day!! I went after work to get it fixed. They were super professional and super quick. Took around 30 minutes for it to be fixed and it looks perfect!! Brand new! The only thing is I would like to wait a couple of days to review since it is a screen replacement. The part looks great and works great right now but problems may crop up. However they offer $5 off your purchase if you post a review so I'll update this in a couple of weeks if it changes. But I would like to reiterate that I have no complaints about the service and parts. Super quick, looks great, and the guys are super nice. Even if there is something wrong with the phone, they're super accommodating and I feel I can go back and explain the situation and they would fix it. I highly recommend! UPDATE : So the few days following my phone's fixed screen there was a slight mechanical whirring noise when the brightness is under a certain percentage, which was very strange and annoying. Additionally, my screen would act like it is in auto brightness even when it wasn't set to it on my phone. The brightness will vary at random times which was very annoying as well. I messaged the guys and they told me some steps to take and if it didn't work afterwards, to come back to get it fixed. As I do not go to Port Authority to go home, it was out of my way, I got lazy and bore with it. Eventually though, it stopped. At least the mechanical whirring did. The brightness still sometimes varies but is less so. Still, despite it all I am super satisfied with the end product and the stellar customer service. read more

Awesome!!! Fast and reasonable price!!! Now I don't have to waste money on a new phone!!!! UPDATE: After returning home I discovered that the screen no longer works the way it should and sometimes doesn't recognize that I'm touching the screen. Sometimes it has a mind of its own selecting letters, links, etc. that I did not want. It now makes phone calls when I don't want them and hangs up when I'm on the phone. It takes me about five minutes of trial and error to punch in a phone number that I don't have in my contacts already. Basically, it behaves as though it's possessed. I've tried and tried troubleshooting, but nothing works. read more

Quick and excellent repair of my Galaxy S10+ cracked screen. I checked on the internet and the price of the part itself is $249 and these guys fixed the screen for $299 which included NYC tax so the price was very fair. Convenient location in Port Authority. read more

POOR QUALITY GLASS i needs to repair my phone before a trip, so I brought my phone in the morning and they did a really quick job, which was impressive. the colors of the screen appeared to be muted a bit, but i let that slide. the phone was good throughout the day at work. i put my phone on my back pocket, sitting on my soft areon chair and i see 3 cracks on the side of the receiver. many may say "well you shouldn't have put the phone in your back pocket", but i've done this multiple times without an issue, let alone have it crack on me the day it was fixed. i go back asking for a refund or a repair and he said i would have to pay for it again. the service getting the phone in and out was good, however the quality of the glass as well as turning the colors of the phone muted should reflect on your decision to take your services here. read more

I'm so happy I found iFix at the Port Authority when my Samsung Galaxy S8 screen broke. Super easy to find, a quick fix, and affordable. Would definitely go there again if something else breaks. read more

Fast, friendly and great communicator. Also so convenient and easy to find at the top floor of port authority! Thank you for working with our schedule and for the 10 minute fix! read more

Just finished getting my phone fixed on Columbus Day. Super quick and convenient phone repair shop! We called and was given a quote on the spot. My boyfriend and I walked over within ten minutes and within the following ten minutes we walked out with a repaired iPhone! The repair is done in front of you and owner will even help you add tempered glass cover on for you purchased from the nearby kiosk. This is located inside Port Authority on the first floor in front of the PNC Bank. read more

iFix Shop - Cute kiosk! - Mobile Phone Repair Near Me - New York, New York

My iPad 5 screen was cracked and smashed (there was literally a hole in it). Received a quick estimate of the price via email and went in the morning; within an hour, the iPad screen was replaced and good as new. Location is upstairs in Port Authority, easy to find, covid safe and conscientious. read more

Great service and fast fix! My phone was cracked for a month and didn't have time to fix it. So it was in a very bad condition - the glass pieces started to fall out. And now it looks like new! read more

iFix Shop - Mobile Phone Repair Near Me - New York, New York

This guy John is a freaking magician. Pros: - Conveniently located in Port Authority Bus Terminal, on the second floor mezzanine. - John is pleasant and polite to his customers. - He was initially unsure whether a replacement screen was going to work, and explained that if the replacement did not work, I would not have to pay. We discussed it for a minute and then decided to go for it. 15 or so minutes later, bingo -- he turned around, all triumphant (and deservedly so). Cons: - During rush hour, you might have to wait. But you can't rush greatness! read more

I was visiting New York and cracked my iPad screen one night. Obviously this is a frustrating situation but iFix Shop made it so much easier. I messaged the owner about 30 mins after I cracked the screen and had a plan to drop it off the next morning. The drop off/pick up was smooth and I had a fixed iPad less than 24 hours after I dropped it. Can't recommend enough! read more

5 Star service. Got my iPhone 6s Plus screen replaced. Only took about 20 min. Professional staff and quality.

Really dependable, got iPad mini fixed in 45 minutes! It is in a really central location at port authority and nice staff.

I came here after I broke the lcd screen on my Samsung Galaxy phone. It was an expensive repair and after canvassing a few other areas in the NY area it had the best pricing. They let me know that the repair would only take an hour but they let me know it was okay if I came back a few hours later to pick up my phone. It was fixed beautifully when I picked it up and I'm not having any issues with the touch screen at all. Just taking off a star because because I was quoted a different price when I asked in the morning vs when I dropped it off. They worked with me to accommodate the error on their end which was really sweet of them! The only other 'meh' issue I have is that the home button seems a little elevated than before but it doesn't affect the way that the phone works. All in all 4 stars because they fixed the screen perfectly! and would recommend this place for any other butterfingers out there. read more

Great job. Fast! Great service. I highly recommend. I'd deff use them if I break in nyc again. Good price too. read more

I brought my iPhone 6 to have the glass repaired It was done in 15 minutes Worked great Nice guys Reasonable price read more

I bought my iPhone 6s last year and didn't bother with insurance. My phone dropped face down on the concrete and my screen was shattered. All the reviews were saying take the phone to Apple for repairs, don't trust the mall Kiosk guy. I did trust the Kiosk guy and 3 weeks later my phone is still working in great condition. My screen was fixed in about 15 minutes and I am satisfied with the service. read more

Really great service! I got both my screen repaired and the glass on my camera lens, on two separate occasions (I should probably be more careful...) for a Samsung S7. Best prices in the area, after getting quotes from 5 other places nearby. Note that they are currently located IN the subway station (across the 43rd and 8th ave exit, near ACE train) and close around 7:30 instead of 9:00. read more

This place is fast and very professional! They also stand by their product. I took my phone back and they sorted without any hesitation. They fixed me up and still caught my bus!! Love this guy and I really appreciate them. My kids are rough in the phones so I need these guys on speed dial. read more

They fixed my back camera as flashlight which Apple refused to do. I have an IPhone XS Max. Took about 20 minutes!