Still owes us a refund check from over a year ago. I've been trying to be in constant communication…read morewith unanswered messages, and supposedly a refund check was sent and "lost" in the mail. Massive frustrations and the fact they still owe us money for over a year and keep jerking our chain making false promises. The car they "fixed" died again from the same issue two months later after multiple delays in the first place. Now they tell us we will get our money back and still no check. Truly believe they keep saying things just to keep us off their back without actually doing anything productive. Car was taken to them December of '23.

This shop is terrible!! They've had my car for three weeks now. It took them one week just to look…read moreat my car. Two weeks ago, they called with and estimate of $537 to replace the front crankshaft seal and replace the oil pan gasket. So I agreed to get the work done. They had my car for two more weeks and the repairs didn't get done. Yesterday, they called and said my car still wasn't done. When I asked what the total cost would be, they said the total charges were $650!! I checked the price of the parts - $18.00 for the seal and $20 for the oil pan gasket. Don't take your car to this shop. You will be sorry you did.

Professional and thorough with costs known up front. No surprises. Their bedside manner may not be…read morerefined but the work is.

Charged over $1,400 for brake job and oil change . Was quoted $700 over the phone after initial…read moreinspection . Charged for 6 quarts of oil when truck only takes 5. Also 68.00 Charged for shop supplies ? Service manager said it was for brake cleaner and credit card charge ? WTF ? I believe this shop is dishonest and will absolutely never do business here again !

Today I was a thousand miles from home in an Enterprise rental car when a light came on the dash,…read more"Maintenance Required: Tire". The light came on every time I turned on the car. I called the local Cheyenne Enterprise facility and was told I needed to go to Jone's because "I am the only one here and I only rent cars." She gave me the address and I headed south. When I arrived at Jone's I was greeted by Michael. He said he'd take a look at the dash. He quickly figured out the light was due to mileage prompt not a problem with the PSI. I was back on the road in 10 minutes. I am still amazed at the kindness and professionalism of Michael. If I lived a thousand miles closer I'd bring my car to Jone's Lub & More.

I told the shop that my transmission fluid was too full so they had a look and told me that it was…read moreokay. The tech showed me how to properly check the fluid and he sent me on my way; no charge. Thanks for being so honest. Sean

It was Sunday morning as we were traveling to California from Iowa. As we were travel on I-25 we…read moreexperienced a flat tire (a piece of metal 4" long penetrated the rear passenger side tire). We pulled over to Loves Fuel depot on I-25 and they recommended Grabers Diesel Repair. The Graber team removed the tire, the metal, and used a repair plug but the hole diameter was too large so they installed the spare tire. Then they called several tire shops in Cheyenne and found a Firestone tire shop which was open. All in all, Grabers' spent over an hour with us and didn't charge for their time and materials. We are truly blessed by their kindness and support. I strongly recommend anyone in need of support to visit Grabers Diesel Repair. Barry

Courteous and honest repair shop. I made reservation to have brake pads and rotors replaced after…read morehearing a squeal from from end while applying brakes. Graber mechanic inspected pads and rotors then called me to say I did not need to replace anything, I must have picked up some road dust, maybe while driving through New Mexico and Texas, but anyway they saved me $1500. The courtesy inspection they perform that is included with oil/filter change is very thorough. Antifreeze topped off, brake fluid topped off, transition fluid inspected, rear differential found pinion leak, topped off, took nearly three quarts of fluid. Also check all running lights, plus lube job So gratefully for the Graber team helping us put while on an extended rv trip.

Just had my truck lifted here. The guys are super easy to work with, the job was done well and I'm…read morevery pleased. Thanks to Paul and Garrett for all your help. I highly recommend them.

I purchased a Tonneau cover for my truck and had D's 4 wheel drive install it. When I called to…read moremake an appointment they were not only courteous and professional but got me in the following day. When I picked up my truck, the owner (Paul) walked me through how to utilize the cover. I will definitely be returning for future projects on my truck.

I'm a single woman. I've been going to Buck's for a few years for oil changes. This past holiday…read moreseason, in December, I called and asked if I could make an appointment for a "checkup" to make sure my car was safe to drive long distance. They looked over everything, and I waited in the office, which is enjoyable in itself. When they were done I had my credit card ready, but they didn't charge me. Buck is this amazing man who calls me "Kiddo" and helped me feel safe for my holiday travels. But that's not all. I made another appointment for yesterday and Buck took care of everything; he found the part I needed, and worked with my schedule. I picked up my car today, and a couple of hours later I was driving it and heard an odd sound. I called them and was told to bring it in and they would look at it to see what might be the problem. They looked over everything, found the problem, and fixed it. This is the best service I have ever had from an auto repair shop. Most importantly I know that Buck cares about his customers and has made sure I felt safe on the road. I highly suggest that any single woman, with auto repair needs go here, they will take care of you and will absolutely not take advantage of your pocket book.

This shop and the owner John are fraud and liars. It's is honestly disgusting. We trusted our…read morevehicle with them for steering repairs. However when we came back there was a significant damage to the passenger side door. When we pointed out the damage the owner looked us in our eyes and said they didn't cause the damage. The way they store your vehicle is not right and I would not trust this shop for any repairs.

BRING YOUR CAR TO JOHN!! I've driven from Denver twice to have John fix my car. He's been right the…read moreentire time and I wish I didn't wasn't my time with other less experienced mechanics. This man knows his stuff! Friendly staff, great prices and fast service. No BS ever. I've been to dozens of shops the past two years and nobody comes close to how great John and his team are.