I had an outstanding experience from start to finish. The place is very clean, the staff is extremely friendly, and the doctor is knowledgeable with a great sense of humor. The real standout, though, was Joanna. She helped me get fitted for my glasses and made the whole process easy and enjoyable. She has a great personality, easy to talk to, and matched my playful energy, which made the experience even better. You really get what you pay for here. I was looking for top-quality service and products, and they exceeded my expectations. Not only did I walk away with great glasses, but I also found a place I'll definitely keep coming back to. Shoutout to Joanna again, she made the experience smooth, and I'm feeling so fresh and so clean with my new glasses. Highly recommend this place. read more

iFocus Vision Center - My new glasses. - Optometrists Near Me - Las Vegas, Nevada

Dr. Velasquez's staff are phenomenal, fast, friendly, and thorough. I went in for a routine eye exam last November, and Dr. Velasquez noticed something was wrong with my retina. She immediately referred me to a specialist. Finally, I could go back last evening to get new glasses after all the issues with my retina had been corrected. Dr. Velasquez, in her staff, encouraged me when I told him I was relocating, and they let me know that they would have my glasses completed before I left and that they would also have my records ready to go to my new doctor read more

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Heads up! Hope your rich and can buy glasses through them because if you don't they will deny you help adjusting glasses Now I have to drive across town to be able to see read more

I found this place close to my house. I needed my glasses tightened and adjusted. They asked me if had an appointment, which I didn't but they were professional and kind enough to take care of my glasses. I may consider them for all of my frames in the near future. They had a nice selection of frames. Thanks again! read more

Needed to repair my eyeglasses with a bent frame and a lens that popped out. I called them in the morning and they said I could come in same day to get them fixed and they did it in about 10 minutes! I was in and out and they didn't even charge me for the repair! Will definitely be coming here for my future eye needs! read more

Dr. Velasco is great! She is so knowledgeable, and actually spotted something in my eye that my ophthalmologist never noticed. Her exams are very thorough, and the office staff is friendly and helpful. read more

I have keratoconus and had doctors tell me they couldn't fix my vision. Dr Velasco like literally saved my life, or at least my ability to see and enjoy my life.now I've been with her for a couple years and the office is always professional and kind and runs smoothly. Dr. Velasco is seriously the best eye doctor I have ever had. read more

I've had anxiety about going to the eye doctor since I was a child but I had my first appointment with Dr. Velasco and her staff recently, and it was wonderful! Everyone was so kind and patient, and Dr. Velasco was professional, easy-going, and efficient. I kept nervously anticipating the eye-puff test...but they don't have it! They have a little handheld tool. The retinal scan tests were really interesting as well, and I highly recommend them. The staff that do the scheduling were very nice as well. I encourage you to make an appointment if you're looking for an eye doctor. read more

Dr Velasco is a very conscientious, professional optometry specialist who takes the time to listen to any issues and fully explain what she finds in your exam. I have been going to her iFocus Vision Center for years and found her and her staff to be consistently top notch as well as very personable. Highly recommend. read more

Dr. Velasco is the best optometrist is the valley. She has been caring for my family and I for several years and we are still pleased with her and her staff. She takes the time with her patients and is very knowledgeable in her field. We appreciate the quality care she delivers. Thank you! read more

Was referred to by a client, brought my husband, we both had such an awesome experience with Dr Velasco and her staff! We will definitely will be recommending our friends! read more

I had seen a couple of eye doctors for what I thought was pink eye. After 3 months I was sick of f feeling unheard and just brushed off for pink eye. My very first appointment with Dr. Valesco, she called out immediately that it wasn't pink eye and started checking for other things. Long story short she's helped me determine other health issues that I'm not getting help with. I could cry at how incredible her & her team are! read more

Dr velasco is amazing her staff is always so helpful check in is a breeze , she takes the time for all her exams . My prescription changes all the time and because of her attention to detail and knowledge I always get the perfect fit and prescription for my eyes. I can't recommend this place enough. read more

Doctor Velasco is a rare gem in Las Vegas! She truly cares for her patients' whole well being, not just their sight. My family and I are all pleased with her and her team's courtesy and professionalism. Never change Doc V! read more

The service received was great. I was able to set an emergency appointment. I got it got what I needed and was home within an hour. Thank you for everything. read more

Dr. Velazsco is the best. Highly recommend her and her team! Only thing to be aware of is that they close for lunch (or at least they used to), so check the hours before you go! read more

I have been wearing glasses for over 65 years. I've seen dozens of optometrists, opthomologists, and eye surgeons over the years. Never have I felt so well cared for appreciated at ifocus. The results are the most dialed in to my needs. It could be the high tech machines they use, but I feel it is the perseverance of the doctor to do the best she can. read more

I was very pleased with Dr. Velasquez & Ifocus, it's like a boutique optometry center & I loved the office and the doctor. She was very thorough & even after decades of going to other doctors she asked questions others never had. She also gave me a script for custom readers-who know!? I'm impressed and will be back! read more

Had such an excellent experience!! Location is very clean and the Dr. and whole staff were super kind. Especially Adam, who went above and beyond to help me pick out my perfect glasses. He educated me on stuff I didn't even know but most of all was extremely patient with me and my questions!! definitely recommend this place and ask for him to assist you!! 10/10 read more

The staff and experience with Dr. Vivienne at iFocus is nothing short of great. I don't need to visit often, but when I do, an appointment is available within a week or two from the time that you call. Also, the front desk staff is always very friendly. One of my biggest complaints for most appointments at the doctor or pediatrician or dentist is the front desk staff seeming cold or not helpful. Not the case whatsoever at iFocus Vision Center. I would highly recommend them and I have to anyone that will listen. read more

iFocus Vision Center - Hours of operation - closed for lunch from 1p-2p - Optometrists Near Me - Las Vegas, Nevada

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I'm greatly satisfied with the services offered here. I found this Vision Center through my insurance directory and promptly called them and they set me up for an appointment right away! I was so pleased about that. I checked their reviews and so many people said positive things, so it definitely reassured me. It's located in the same building as Five Guys and the entrance is in the back and it's just in front of the elevator on the 2nd floor. It's wide, bright and spacious. They have a large collection of designer glasses. And even a price chart. Something kinda cute about this space; there is the receptionist on one side of the room and another worker in a smaller desk in the center of they room and they call each other to communicate matters. It's really cute. But I appreciate it because it's definitely more professional than shouting across the room. The attendant gave me a few pre-exam exams and they seemed unnecessary to me; nonetheless she was very kind and helpful. About 25 after arriving I finally saw the Dr and she was sweet and very kind. Very professional as well. She considered my current situation and suggested to wait for another exam when I can more conveniently come back. Now my exam was finished, and I said bye to the Dr. after which I just walked around trying on the glasses and my time was done! I highly recommend this Vision Center for new patients. And Nicole was so so nice! Thanks for your help Nicole! read more

iFocus Vision Center - Small poster hidden in the corner of the room with Frame Prices - Optometrists Near Me - Las Vegas, Nevada

I had a great experience at iFocus Vision Center. Dr. Velasco was very thorough in her exam and helpfully explained what was being checked every step of the way. Cindy did a great job in patiently helping me find the perfect pair of glasses. read more

The staff and doctor are very friendly and knowledgeable. Staff is easy to communicate with and works with you at your pace. If you were looking for a affordable, professional, and family friendly optical office to visit, look no further because this is the one! read more

Dr. Velasco and her team provided an unmatched, optimal experience during my contact lens fittings. Every team member was professional, knowledgeable, and respectful from my initial visit to my last fitting. Dr. Velasco communicated clearly with me and listened. She was attentive and patient with my concerns, leading to a great vision and a comfortable contact lens. read more

It was time for my yearly eye exam and to order new contact lenses. Still fairly new to town, I could not decide which Optometrist to choose from my vision insurance's long list of approved doctors. Thanks to yelp, I decided to go with Dr. Velasco since all the reviews written here were 5-stars! Dr. Velasco is awesome!! She ran through many tests and ordered several different trial contact lenses to make sure that I was fitted with "the right one." She told me that my old contacts were "outdated" and not the brand/type that she would recommend to her clients. Wow! I was impressed with the way that she took her time to conduct a thorough eye exam and how she explained everything to me and answered my questions. I feel like the other Optometrists I saw in the past only did a few tests, did not say much and just ordered whatever type of contacts that they wanted. Dr. Velasco also discovered that I have Astigmatism. I'm not sure how long I have had the condition, but my old Optometrists never mentioned anything to me! Her assistants- Kim and Sarah are great as well! They are very nice and friendly, and are always willing to help you! Kim helped me get the most out of my vision insurance and made great suggestions when I needed to pick out an eyeglass frame. I am very happy with my glasses, contacts, and the service I received here! Highly recommended!! Just an FYI- they are located in the same plaza as Sweet Tomatoes. read more

It's always a pleasant experience visiting a iFocus. The office is always spotless and they've been taking great precaution during the pandemic to ensure equipment is wiped down. The receptionists are polite and helpful. They communicated clearly any charges. I recommend them to everyone who needs an annual check up. read more

One of the very few 5-star ratings I have given, and now I am changing it to a 3-star rating. Most of the office staff is new and it's just not the same there, especially without Sarah. Dr. Velasco herself doesn't even remember my name now and some of her new hires aren't even aware of the lifetime free refills on cleaner solution. Lack of space may be one of their major issues, but the selection of frames is very limited, to say the least. Plus, for whatever reason, she refuses to carry top brands such as Polo. They claim this is because their supplier does not carry it. Well then, get a new supplier Dr. V - your current one is carrying some low end designer frames that are way overpriced given their abysmal quality. read more

I was in the office two weeks ago. Appointment was great. Ordered glasses. Was told they'd be ready in 2-3 weeks. I called after about 10 days, thinking can't hurt to ask. I was told by staff that they would be in on Monday and he'd call me back. Monday came...no call, so I called. Was told they weren't in, but would be in Tuesday. Etc. etc. this went on for several days....being told that someone would call me back, but NO ONE ever did. I finally called at the 2 week mark only to be told THE LAB NEVER GOT THE ORDER. I'm so sick and tired of people having zero work ethic, lying to customers and no follow through. I'm still waiting for my glasses. read more

Dr. Vivienne is amazing, friendly and personable. She makes you feel comfortable. She has a friendly and professional staff. Moreover, Dr. Vivienne is very knowledgeable, thorough and efficient. She's got lots of cool tools and gadgets to exam your eyes right there and then. Great selection of glasses to choose from too. I definitely recommend her to anyone who needs an eye exam. read more

I've been coming to iFocus Las Vegas for a number of years (probably a decade by now). The staff is great and Dr. Velasco is awesome. Everyone is nice, personable, and professional. I couldn't ask for anything more. read more

Ive been seeing Dr. Velasco for quite a few years now and am always taken care of. Staff has always been polite and of course Nikki is awesome at what she does and she always helps me pick the best frames and is so patient while I go back and forth (im very indecisive haha). Every apt has been done very efficiently with minimal wait time. I highly recommend! Thanks Doc and team! read more

I first started seeing Dr. Valasco at New Outlook Optical, she has been my ophthalmologist for at least 15 years. My current eye condition warrant little extra care. She is very patient and thorough in what she does and I trust her with my eye-care. read more

Going to the eye dr can be enjoyable if you find the correct one. Every staff member was polite and sweet! Looking forward to picking up my glasses read more

Dr. Velasco is so sweet and kind! The office has a great selection of frames and contact lenses! Great optometry office!!!

Dr. Velasquez was very nice and explained everything wonderfully. Was very thorough. The staff was very nice and helpful. I recommend using I focus vision center. read more

Just came from the clinic and had a great experience. I can see how careful they are with the pandemic right now, they are taking precautions. The room I went in to has the sign on the door 'sanitized'. Also before entering, they check your temperature and have you sanitize your hands. It makes me feel more secure. The staff are also great, they are accommodating and helpful. And of course Dr. Velasco, she was very nice and helpful, she explained the probable reasons well. Overall my experience was amazing, thank you all! read more

Moved to Vegas a year ago and wanted an eye doctor that I trusted as much as the one I had. I found iFocus and Dr. Velasco on Yelp and made an appointment. I filled out my preappointment paperwork online which helped when I arrived for my appointment. The front desk was friendly, courteous and informative. Dr. Velasco did my exam and told me things I never was told previously. Very enlightening! She was knowledgeable and explained everything. I have very poor vision and she made me feel comfortable about my contact lens choice. I have found an eye doctor and office that I will refer people to in a heartbeat! read more

Dr Velasco is AMAZING!! Nice clean office with a great staff. I'm a cash paying patient and they gave me a 20% discount. Dr Velasco is very patient and very knowledgeable when it come to contact lenses for us gas permeable wearers and those who may be glaucoma suspicious. What a great place I've found with a great staff. I've already been telling my friends and family about her. I used to go to the same ophthalmology center for over 20 years but when I moved I was in search of someone just as knowledgeable....it feels good to know Dr Velasco is that doctor who is patient, kind, knowledgeable all in one. This is my new eye doctor, so glad I found this office!!! read more

The doctor here is great but the staff is unorganized and don't know what they are doing. Was there for over 2 hours. She got quoted one price for frames and she went ahead and paid half and pay the other half when she picks them up. Well she got a phone call today saying the frames she picked aren't covered by her insurance so now she owes way more than originaly quoted. All sales are final which is crap because they made the mistake. Never going here again, and I don't recommend anybody else to go here either until they change the staff. My wife also just added this... Ya its bull***t!! First they can't communicate and make me redo tests. Then tell me I'm good when I still had to see the doc. Then don't even pay attention to my insurance coverage! read more

I made an appointment with Dr. Velasco based on Yelp reviews and was not disappointed. How can someone get so excited about an optometrist? Well, I've worn glasses since I was 8 years old and know from personal experience that not all optometrists are created equal . . . that is, some just hurry through the exam to get to the next patient, are brusque with answering questions, etc. Dr. Velasco and her staff were friendly, patient and thorough. I was happy that the doctor didn't rush through the exam, and they even took pictures of my eyeballs to track for future visits. I also ordered my frames onsite. The frames are obviously a tad more expensive than ordering online or at Costco, but for me, glasses aren't just something that I wear for a fraction of the day. I need glasses "all the time" and don't like contacts, so I have high criteria for frames: comfortable, durable, good quality and not $600 out the door. I'm also picky AND indecisive (winning combo), so this means I need to try on LOTS of frames until I find something I really like. Don't get me wrong, I've bought glasses at Costco. While I love Costco, I don't feel like their frames are of the greatest quality. I've ordered at least three glasses from Costco, two of which have chipped within two months of ordering. Or maybe not at least for someone like me that wears glasses from the moment I wake up until I go to sleep, for months on end. (Of course, it also helped that my vision insurance covered much of the cost at iVision.) Anyhoo, I spent at least 2 hours trying on different frames. The staff was awesome and never batted an eye, even though I'm sure most people would have been ready to strangle me at that point. Two thumbs up for them! I highly recommend Dr. Velasco and iFocus all around, and will be going back soon to get my prescription sunglasses! read more