Called to ask about a repair & the guy that answered ask me " who are you & why are you calling " first of all you're an idiot! Obviously I was calling about a repair & when I asked if you were in fact an LG repair place he said yes & said what do you want! Definitely not to have you come to my house read more

Ivan at IG Appliance came the morning after I called and repaired my dryer. His service call was $50 and it applied to the repair. Some service ppl wanted $179, and it did not apply to the repairs. Ivan was polite, found immediately what was wrong and repaired it right then and as a bonus, he cleaned out my dryer vent. I highly recommend him for all your needs. Professional, fast and polite and cleaned up after his work. He was very reasonably priced, which was important to me. read more

Ivan not only fixed our dishwasher, but he guided me through how to do it myself next time, and gave me great advice on what and where to purchase our future appliances... and how to make our current appliances last longer. I greatly appreciated his wisdom and his expertise! read more

Oh my gosh! Simply asked if he charges a service fee to come to Valley Center. He replies, "I don't work for free." I asked if he could tell me how much that would be and he told me not to call him anymore. Guess what, I won't and neither should anyone else. read more

First of all, I'm very glad we found Ivan at IG Appliance Repair. He originally came to fix our ice maker on a Samsung refrigerator. After cleaning everything and checking fans, Etc..., he thought it must be the ice maker needed to be replaced. A couple of days later he came to replace it and found that water was coming into ice maker, but it wasn't freezing. We needed a new motherboard and it was not available anymore to purchase. He could've been dishonest, but let us know the truth and didn't charge for the visit. I appreciate honesty. Today he came to replace an igniter on our oven. Called this morning and he was here by 1:30(as promised). Always courteous and knowledgeable. He is a number I will keep in my phone for any appliance repair. His price is fair and he does whatever he can to have our appliances running like new. I so appreciate his honesty and experience. Thank You Ivan!! read more

l placed an SOS call to ITG Appliance Repair and Ivan came over to check out my refrigerator, the the problem was it wasn't cold anymore. Spent some time assessing what was wrong and the starter quit working. Ivan installed a temporary starter to get the refrigerator working again. Will order a new part and will call when available. Less than a week, Ivan came back and installed the new part. Also, moved the refrigerator to clean behind and also the pan underneath. Cleaned the area too. Ivan price was very reasonable for the time and I asked are you sure? Said yes. I would recommend IG Appliance Repair for any kitchen appliances. read more

He dealt with my dishwasher right before the holidays and was reasonably priced. He is European so he is a no BS straight shooter. I would definitely call him again. read more

Ivan came to repair my ice maker under my home warranty since I just bought my house. He took 5 seconds to say there was a part missing and it would not be covered and charged me a $75 service fee. Come to find out my ice bucket was missing the auger drum to dispense my ice. He never told me this or that it would be an easy fix by just ordering a replacement. He clearly took advantage of a woman. Would not recommend this business to work on any of my appliances!! read more

I had no issue with his services. Nice guy, a little had to understand. He showed up on time got the dishwasher running and visually checked it for leaks. Gave a few tips to me to maintain my appliances read more

We had an issue with our oven and Ivan responded to my evening phone call and came the next morning exactly when he said he would. He's super friendly and a great person to have on speed dial. read more

I called him out and told him we had a propane leak with our stove top. He said okay and came to check it out. The line was turned off because there was a leak and I let him know that. He pulled the stovetop out again and turned the propane back on and used a LIGHTER to check!!!! He could've blown up my house!! He said because there was no spark, there was no leak! This is insane to me. He turned the appliance in and off and waited and he said there was nothing and if I smelt anything, he would come back at no charge. So, when the leak started to smell again, we again turned off the propane and let him know there was still an issue and we have smelled the leak again. He said there was no leak and he didn't believe me!! I have the text messages to prove this entire conversation. I think said I had the propane company confirm and I also texted it with soapy water to show the leak very clearly! I told him that it was very dangerous to use a lighter near a gas leak of any kind and he told me not to tell him what to use! Very unprofessional. I'm still in shock. I told him I felt like I wasted $30 and he said if I show him the paper work from another company confirming the leak he would give my check back ‍ wow. Okay, no problem. In the meantime, I will make sure I let people know how dangerous this was and how unprofessional this was handled. read more

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Was told to "Shut up" - If there was a zero star option, I would select it! Absolutely unprofessional! I called their office to let them know one of their repair trucks was driving irradically. 1. The truck almost hit an oncoming car, going left through an intersection when it wasn't his turn 2. Pulled to the side of the road with no signal, only to immediately turn back into the active traffic lane, barely missing my front bumper 3. Saw the driver talking on his phone, while driving 20 in a 45 I called the number on the truck to let them know, the person who answered said "what do you want me to do about it" I reiterated that they need to make sure drivers in their vehicles, with their advertising all over them, are obeying all the traffic laws and driving safely. At that point the man on the phone said "ok, will you just shut up!" To which I gave him a not so cordial response and hung up I hope this company goes out of business read more

Ivan was great! Our dishwasher wouldn't start. Hubby tried to fix with no success. I called Ivan and left him a message. He called right back and came out the next morning and poof! It is fixed! It's nice to know that he is available if needed. Highly recommend! read more

My washing machine would not drain and I called Ivan based on these reviews from customers. He made time to fit me in which was encouraging. It took him less than 5 minutes to diagnose the problem. As it turns out, I had added the wrong product to my machine. So it was my own fault it clogged up. It was a messy job to bail out the water and then empty the clogged pipe which was truly packed full of debris. He could have charged a lot more than he did for all the work involved and I appreciate his knowledge and professionalism. Ivan is the man I will keep on my 'call list' whenever I need a great appliance 'fix.' read more

Ivan answered my distressed call at 6 am and was incredibly warm and polite from the get-go. He scheduled a service call for my malfunctioning dryer same day, and gave me an exact time to expect his arrival, rather than some vague, 4 hour window like other appliance repair places. He quickly got to work troubleshooting the issue and came prepared with the parts he needed to get my dryer working again. He was even kind and friendly to my curious toddler. He quoted me a very fair and reasonable price, and had my dryer working in no time. He's a true throw back to the days of dedicated service professionals who take pride in their work and provide great service to forge lifelong customers. Thank you, Ivan! read more

Ivan came to fix an ice maker and couldn't have been nicer! Ordered the part and went above and beyond to try and find the appropriate ice box. Ivan was flexible with his scheduling and arrived on time. I appreciated some pointers on how to maintain the refrigerator overall. Will def call IG the next time I have an appliance that is not working ***update*** Ivan to the rescue again!!! My husband is literally in the operating room having surgery so I run home and wash all the sheets and blankets so everything is sterile when he arrives. As soon as I try to turn on the dryer - nothing - in a panic I call Ivan and explain everything and he came right over!! He is always so prompt and friendly and got everything fixed for me! Thank you from the bottom of my heart!! read more

Ivan is extremely unprofessional and rude. Not clear in his communication and did not finish my job. Left me with a broken icemaker. Refused to finish the job, because I didn't want to pay him $150 to clean my condenser coils. Then denied the claim with my insurance company. Do NOT USE THIS COMPANY read more

Ivan has been a preferred appliances repair contractor for our family for years. This time around, he was able to repair a leaking water supply tube on our refrigerator, although the part he received was faulty. He was able to exchange it and install the same day. He never tried to up-sell us or charge anything additional. His prices are very reasonable compared to other companies. We have used Ivan's services for all of our appliances for the last 5 years. Ivan was courteous, wore a mask all the time while in our home, and cleaned up after the work was finished. Prompt, reasonable and knowledgeable. Highly recommend. read more

If there was a ZERO star, I would have given it to him ! Be aware of the lack of professionalism of this gentlemen. I just wasted a Saturday and half a day off work !!!I I had an appointment with him to check my dryer that would not stop (unless the door was open). He is in Escondido and I'm in Valley Center (20 to 25 min drive). He was supposed to arrive between 1:00 pm and 3:00 pm. I took my afternoon off work the be there, and he called me at 2:30 pm (after I sent him a text to check when he thought he would arrive) to tell me that the problem that I was experiencing, was certainly caused by a plugged exhaust pipe, between the dryer and the wall. I asked him to give me 10 min to unplug the pipe and to check, as my dryer is against the exterior wall. When I called him back (less than 5 min later) to let him know that the pipe was clean as a whistle, he tried to repeat that he was talking about the exhaust pipe (like if I was stupid and did not know what an exhaust pipe is on a dyer), and I told him that we were talking about the same pipe, the one that I just unplugged and checked...(so then, I realized at his questions, that he had no plan come or to respect his appointment, since it's a Saturday afternoon and he was already running late). When I gently asked him at what time he would arrive, since it was not the pipe that was plugged, he suddenly told me that he didn't like my answers and the tone of my voice and that he would not come to repair the dryer and to never call him again, and hanged up on me...Someone who has absolutely no consideration for a client. read more

We have always looked for an appliance repair company that could help lengthen the life of our appliances when something goes wrong.....and we found them!!!!! We needed our dryer and refrigerator fixed quickly. Very quick response time....professional .....concerned.......and kind.....will continue to call them whenever we need someone reliable!!!!! read more

We have known Ivan for almost 7 years now. He is our go-to person for anything and everything appliance related. Reliable, knowledgeable, and dependable. We have come to admire Ivan's old fashioned style of trouble shooting appliance problems and fixing them. He will give you the facts as they are and will find a way to fix the problem at the most efficient and inexpensive manner. He is as solid as they come. read more

Ivan did a great job, he promptly coordinated with my tenant and had appointment next day and fixed same appointment. Very reasonable rate for excellent service, highly recommended. read more

I called this business on enthusiastic recommendation from a friend. Ivan gave us a very rapid response by phone, came out quickly, found the problem, gave us our options, ordered the part,and came as soon as it was available , which was just a few days, and fixed our refrigerator. later on we called him to fix our dishwasher. he does a good job, gives you a fair price, and is very responsive. Telling all our neighbors, We highly recommend him! read more

I would not seek out IG appliance Repair for any future needs. First I'll start with the only positive, he was able to come out quickly to look at our dishwasher. I called him Friday evening, and he was available Saturday morning. The negatives piled up quickly though from there. First and foremost, he was so grumpy and surly! In spite of me being warm and appreciative towards him throughout our brief interactions, at every step of the way, I only received unfriendly and even rude behavior in return, such that it made me uncomfortable. It is surprising to me when someone works in a service-oriented business but then seems capable of only poor customer service. To top off our negative experience, he was unwilling to even pull the dishwasher out to investigate the issue further because he didn't want to risk damaging our floors. So we were left at square one with resolving our dishwasher problem, and now have to wait a few more days for another appliance repair company to hopefully resolve the issue. read more

So happy to have called Ivan..... he's very honest! Had a problem with an oven at my father's that turned out to be so simple to fix, just a push of s button. Ivan pushed the button and all was fixed! And he barely charged us..... my dad said "keep his number". Definitely will call Ivan for any appliance issues. read more

Ivan came to give a 2nd opinion on our dishwasher. Our problem is that the dishwasher does not clean our dishes. He said there was no problem. He did not run a cycle with dirty dishes. So we asked to run a cycle with dirty dishes before closing out the issue. He refused to do this. He got angry and left. He did not fix problems and is unprofessional. We don't know if our dishwasher works, so we will run the test after he leaves and contact the home insurance. Our experience wasn't great, so Ivan please learn from this and do right by your customers. read more

Honest and reasonable...highly recommend Ivan for appliance repairs! He repaired my dryer quickly and at a good price. He also wore a mask the whole time so we felt Covid safe. read more

Ivan was great! Had him over lately to check out our dishwasher. He told us about a simple fix, and charged a only a Super reasonable service charge. Such a nice man...don't hesitate to call him! read more

We were very fortunate to have found Ivan with IG Appliance Repair! We had a refrigerator that was less than two years old, Samsung, stop working. We called the warranty department and was told that it would be two weeks before a repair man could come out and that it would only be covered if was the compressor. We lucked upon Ivan and he was at our home the very next day. He diagnosed a bad fan motor and ordered the part that same day. The part was supposed to take a week to arrive (Samsung...ugh...) but it arrived in only four days. The day he received the part Ivan went above and beyond to get it installed for us so we would not have to live out of our camp cooler any longer. A few weeks later our oven went out, it happens in threes right... We contacted Ivan and told him the type of oven we have and the symptoms. He arrived at our home the following day with parts in hand and repaired it for us. My husband and I both feel that Ivan's knowledge and experience with appliances combined with his professionalism and work ethic make him an excellent choice for appliance repair. His extremely reasonable fees make him the only choice for us! We highly recommend Ivan and IG Appliance Repair! read more

Our dryer stopped working and Ivan got it working quickly and charged a very fair price. Very kind and honest.

I.G. Appliance knows how to actually repair appliances! The prices are reasonable and experience and knowledge is outstanding. They save me and my employer a lot of money by diagnosing the actual problem and replacing what is necessary, not guessing. The previous (larger Escondido appliance repair) company we were using did not know how to repair some of the problems we have had, and were more expensive. I recommend I.G. Appliance read more

We had a problem with our built in oven for 2 mos. I searched for the best appliance repair in our area and IG Appliance Repair was the top of the list with good reviews. Ivan the owner answered the call and I scheduled the next day. He showed up on time, very pleasant and courteous. Oven had damaged thermostat. He had the part needed and able to repair. Price was reasonable. We were very satisfied with his good customer service. Friendly, definitely recommendable. Janet (Woods Valley)2/23/18 read more

Ivan is an amazing repair tech! He had so much to fix on our 12 year old side by side refrigerator which included getting a new motherboard. He also taught me proper maintenance which ours never had. So if I knew how to take care of it, the refrigerator probably wouldn't have stopped cooling. Even when it was new, it made weird noises like a train (whistled too) and now it's running and silent! GE told me those noises are normal but now I know they weren't and they didn't want to fix it since it was still under warranty! Ivan is a good, hard working and honest man! I would never call anyone else about an appliance needing repair and feel lucky that I chose IG to call. I read these great reviews before deciding who to call. read more

When we found out our dishwasher wasn't properly draining, Ivan came to the rescue. He quickly picked up his phone and made an appointment that day. He was knowledgable and did the job well. I appreciate the honest work and quick reaction! read more

Ivan trouble shoots appliance problems the old fashioned way, in other words he is very thorough. He spent 4 hours trouble shooting my Whirlpool Washer and the final bill was only $50. I highly recommend Ivan to Escondido!!! read more

After having dealt with an incompetent appliance repair company for over 2 weeks; our warranty people sent us Ivan. A repair that was already 2 weeks in the making and another week projected to get the right part; Ivan stepped in and fixed the machine same day. Why Ivan is not at the top of their providers list one can only guess. We will be using Ivan exclusively when our warranties expire! read more

I called Ig Appliance Repair on Thursday. Ivan scheduled me for Friday. That is awesome to get such fast service. Ivan is professional and courteous. A part had come off my dishwasher. He inspected it and it was not broken. He put it back in and advised me how to avoid this situation of the part coming off and how to warm the water before starting the dishwasher for a better clean. He also checked out the whole dishwasher. He leveled it as the kitchen remodelers had not done so. He did not charge much. I was thoroughly pleased with Ivan and Ig Appliance Repair. I highly recommend him. Ivan knows what he is doing. He is friendly and very polite. read more

Thorough and honest work! Not that many businesses with this type of work ethics nowadays. Contact info has been saved and will be referring to family, friends and those looking for a appliance repair tech. Thank you, Ivan! read more

Our dryer was repaired quickly! He also diagnosed our washer and was very honest that it was not worth the repair. We were very pleased!

Ivan is a gentleman, professional but friendly. He diagnosed the problem with my 5 year old dishwasher, explained the problem, quoted the cost. He had to order the part, it came in next day and he returned. All accomplished within 24 hours of me calling him. I will not hesitate to call IG Appliances, if new issues arise with my appliances. read more