This team came to replace a sump pump and a garbage disposal…read more They were very professional and very clean. I highly recommend them.

BEWARE! BeastBay almost blew my house up!…read more Another thing to note, if you are considering doing business with them, is that they have an F rating with the Better Business Bureau due to 2 other complaints they did not respond to. I had used BeastBay Plumbing once before when we had a drain problem. They were responsive, and the tech was friendly and informative. He fixed the problem, and we signed up for their loyalty program. I knew our water heater was nearing the end of its lifespan, and I called them to get a quote. Sydney came out and explained the options. I ended up going for the tankless water heater. I also got quotes to replace a kitchen faucet and install a new shower fixture. The techs who showed up were courteous, but they arrived a couple of hours later than I had expected. I anticipated the faucet and shower fixture jobs to go fairly quickly, but they took almost two hours. Then they started work on the water heater. What Sydney hadn't discussed was the need for direct power to the tankless system or a new vent. The tech wanted to open the ceiling up, but as it's a two-story house with a tile roof, that was a hard no. They ended up doing a vent through the side of the house. At first, they said it would be a two-day job, which wasn't mentioned when I booked, but after getting the side vent in, they said they'd finish that day. Here is where things go very, very badly. The next day, I went into the garage to move a car. I was overwhelmed by the smell of gas. I called BeastBay, and the phone center told me to call 911, which I did. In the meantime, I opened the garage door. I realized after I hit the button that, should anything spark, the whole place could go up. Thankfully, it didn't. The fire department came out, pinpointed that BeatBay had not tightened the gas connection to the tankless unit and turned it off. Then began a 2+ hour marathon of calls to BeastBay to get someone out immediately. Except they didn't. I had to call the office 4 times and then had 3 separate conversations with them. In the meantime, Sydney came back out to see what was up. I explained the severity of the gas leak and told him I wasn't happy he hadn't mentioned needing direct power or the need to re-vent from the previous water heater. Sydney indicated there would be a small rebate, and they would service the unit going forward free of charge. The tech showed up, apologized for not securing the gas line, tightened it up, and left. This was a week and a half ago. I heard nothing more from BeastBay. I called the office on Wednesday and asked that they memorialize what Sydney had said during our meeting in writing. The woman who answered, Sarah?, said she'd have to check with Sydney, in a tone that said she didn't believe he had offered anything. She came back and said that was correct, and she'd send it over by email. Nothing was forthcoming. I've called the office twice today, twice no one answered, and the third time it went to a general voicemail. I received a phone call 2 + weeks after the incident. The woman I spoke to apologized, but assumed everything was fine. I explained how VERY unhappy I was with both the work they did and their lack of responsiveness. She said she would talk to the owner and get back to me yesterday or today. No call. AVOID. AVOID. AVOID. To say I'm disappointed in the service is an understatement. This is a massive failure on every front.

I am very happy with Don Nichols plumbing. The quote was reasonable, they bought a very good water…read moreheater to replace the cheap heater (State) that was in our house, showed up on time, did the remove and replace quickly and the water was off for a minimal amount of time. Both Cory and his co-worker did excellent work. I have and will recommend them to anybody that asks.

Don Nichols Plumbing!…read more This company deserves a 5+ star rating! They go above and beyond expectations of having a successful customer service experience. They are fast to respond and our tech was so knowledgeable and actually ended up saving us money with his recommendations. They are friendly, courteous, considerate, knowledgeable, clean and responsive...even the lady that answers the phone and schedules appointments is a real gem...friendly, responsive and kind. If you have any plumbing needs...please call them. You won't be disappointed. Oh..and our Service Tech served in the Navy....Thank you for your service! We love supporting this company

Our tub was plugged up for a week my husband tried everything. I finally called Live Action…read morePlumbing and they came and did the job! Everything went smoothly!

Noe responded quickly to my messages here on Yelp. Very professional. I was able to schedule an…read moreappt the next day. Noe was prompt and fixed the issue. Would recommend his business for all your plumbing needs.

If you're anything like me, calling a service professional can feel like a gamble--you hope for the…read morebest and brace for the unknown. This time, though, I absolutely hit the jackpot, and I have to give credit where it's due. Sergio is everything you hope for but rarely find--honest, knowledgeable, and genuinely committed to doing right by his customers. After seeing so many glowing reviews, I decided to give his company a call, and I'm so glad I did. He answered immediately and, by sheer luck, was already working nearby, so he stopped by to check out my leaky kitchen sink. He took the time to walk through the issue with me, even having me recreate what I thought was causing the problem (of course, it didn't happen while he was there!). When I called my husband to explain, Sergio patiently listened, assessed the situation, and confidently reassured him that everything was resolved. My husband was skeptical, but Sergio stood by his expertise so firmly that he was willing to back it up--promising to return if anything came up. That kind of confidence and accountability is rare. Then came the part that truly impressed me--when I asked about the cost, he told me there was no charge. I couldn't believe it. It's not just his skill that stands out--it's his integrity, fairness, and the way he treats people. In a time where that can feel hard to come by, Sergio is a reminder that true professionalism still exists. If you're looking for someone dependable, straightforward, and exceptionally good at what they do, Sergio is the one to call. Don't think twice--you'll be in great hands.

I contacted Sergio since he installed my water heater 11 yrs ago. My water heater due to its age…read moreneeded replacing so this time Sergio installed an AO SMITH 50 gallon. He replaced all lines and made sure the venting was proper. I highly recommend Sergio he's been doing this for many years!

Enrique at Focus Rooter and Plumbing did an excellent job replacing my sewer lateral. He gave me…read morethe best price in town by far, and honestly I could not believe how reasonable it was. On top of that, the work was done very well. He and his crew were hardworking, professional, and left the area so clean it was like nothing had even happened. That really stood out to me, especially for a job this messy and involved. Enrique has been honest, reliable, and easy to work with from start to finish. I even heard good things about him from the city when I pulled the permit, which says a lot. I already have him on speed dial and have recommended him to neighbors in my HOA community. Ignore the negative reviews and at least get an estimate from him first. I'll definitely be using him again in the future!!!!!!!

Focus Rooters & Plumbing was very easy to work with and highly communicative. The technician,…read moreAngel, was not only professional but kind enough to teach me about the issue I was experiencing in case I run into the problem in the future. I greatly appreciated his assistance and would certainly use Focus Rooters & Plumbing again.

Wow, what a great guy. Had an urgent plumbing issue in Novato and he called me first thing…read more He was knowledgeable, efficient, reasonable and had a very nice personality. So glad I found him, because I definitely be using him in the future. Trust me, I'm picky and he is the real deal:)

Bill installed the gas line to our fireplace. It required he go up above the garage and into the…read moreattic across the house to where the fireplace is. Bill and his assistant, Oscar, worked efficiently and with great care installing a gas fireplace. We, honestly, were very happy with how it all turned out! Bill is very knowledgeable. For safety, he turned off our gas water heater and furnace and made sure they were working before they left, even though they worked very late to get the log set installed. We highly recommend him! Cindy

On-time. Great customer service. Fixed my issue and gave great service recommendations.read more

When my Ac stopped blowing cool air at the start of the summer, I found this company and Justin…read morequickly diagnosed the problem with my air conditioner, replaced the faulty voltage stabilizer, and recharged the system with new coolant. The AC is now blowing cold again and working great. Justin was very professional, explained everything clearly, and completed the work efficiently. I really appreciated his honesty and the quality of the service. I had a great experience with this company and would definitely recommend them. Thanks again for getting our home cool and comfortable again !

If the Mario Brothers learned from a Master Plumber it would be Mr Angel! He worked on a plumbing…read moreissue last year and with an unrelated issue today. Its a pleasure when Mr Angel comes, its like an Uncle coming to teach me and improve the issues with our old home. Thank you Mr Angel for all that you do for our community!!!

I recently hired Angel from All Plumbing to replace my water heater, and I'm very satisfied with…read morethe experience. From the start, he made thoughtful recommendations and guided me through the entire process, taking the time to explain the work in detail and answer all of my questions with patience and professionalism. He delivered everything he promised, and the installation was completed smoothly and efficiently. While the price was on the higher end, it was still within the range of other estimates I received--and given the quality of service and peace of mind I got, I believe it was well worth it. I wouldn't hesitate to recommend Angel to others looking for reliable and knowledgeable plumbing work!