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    Iggys Auto Sales

    3.0 (2 reviews)

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    Greenway Hyundai Orlando

    Greenway Hyundai Orlando

    (157 reviews)

    John Young, Horizons West / West Orlando

    Took my daughter's vehicle for a couple of items to be done that they were busy last week. I was…read morevery impressed and happy, especially when my daughter gave me a thumbs up that she loved the way the car came back home to her. I said clean and good to go for her to go Back on the road. Chatavia was Awesome for making sure I was Happy and for Appreciating my Loyalty to the service department. Juan was Great as usual for my service needs and knowledge. His attention to detail was outstanding

    I purchased a used vehicle from this dealership in March 2026. I fully understand that it is a used…read morevehicle, and I did not expect it to be in brand-new condition. However, during its first service appointment at an authorized Acura dealership, significant suspension-related issues were identified. According to Acura's Master Technician: 1. One of the struts is leaking oil, and the leak is clearly not recent. The component is covered with dirt and grime that has accumulated over time, indicating that the failure existed long before the vehicle was sold to me. The technician estimates that the leak has likely been present for at least six months to a year. 2. A suspension bushing is completely torn and deteriorated. According to the technician's assessment, this level of damage could not have developed within the three months since I purchased the vehicle. It is consistent with wear and deterioration that existed prior to the sale. In addition, I later discovered documentation related to previous repairs and vehicle conditions that were never disclosed or explained to me during the purchase process. My primary concern is not that the vehicle is used. My concern is that significant suspension and safety-related issues appear to have existed before the sale and were not disclosed. Buyers deserve complete and transparent information about the actual condition of the vehicles they are purchasing, especially when it involves components that directly affect safety, ride quality, and vehicle handling. This experience has been extremely disappointing. Based on what occurred, I cannot recommend this dealership. I believe honesty, transparency, and full disclosure of known vehicle conditions are essential to maintaining customer trust and conducting business fairly. Compré un vehículo usado en este concesionario en marzo de 2026. Entiendo perfectamente que se trata de un vehículo usado y no espero que sea un automóvil nuevo. Sin embargo, durante el primer servicio de mantenimiento realizado en un concesionario Acura autorizado, se identificaron problemas mecánicos significativos relacionados con la suspensión del vehículo. Según el técnico maestro de Acura: 1. Uno de los struts presenta una fuga de aceite que no es reciente. El componente está cubierto de suciedad acumulada adherida al aceite, lo que indica que la falla existía desde mucho antes de la compra. El técnico estima que la fuga ha estado presente durante aproximadamente seis meses a un año. 2. Un bushing de la suspensión se encuentra completamente roto. De acuerdo con la evaluación técnica, ese nivel de deterioro no ocurre en un período de apenas tres meses, sino que corresponde a un desgaste que ya existía antes de que el vehículo fuera vendido. Además, posteriormente encontré documentación relacionada con reparaciones y condiciones previas del vehículo que nunca me fueron explicadas ni divulgadas durante el proceso de compra. Mi preocupación principal no es que el vehículo sea usado, sino que problemas de seguridad y suspensión aparentemente preexistentes no fueron revelados antes de la venta. Considero que los compradores tienen derecho a recibir información completa y transparente sobre el estado real de los vehículos que adquieren, especialmente cuando se trata de componentes que afectan directamente la seguridad y el manejo. Esta experiencia ha sido muy decepcionante. Basándome en lo ocurrido, no puedo recomendar este concesionario. Considero que la transparencia, la honestidad y la divulgación completa de las condiciones conocidas de un vehículo son fundamentales para mantener la confianza de los clientes.

    Sloan's Automotive - 1989 Cadillac Brougham

    Sloan's Automotive

    (87 reviews)

    Downtown South

    We were visiting from out of town and needed a check on a battery. The staff were exceptionally…read morecourteous, took care of my concern on the spot, and refused to change me even a nominal fee. Thank you and God bless you all.

    After success taking my car there a few years ago I tried Sloan's again. This time was very…read moredisappointing. I was very clear about the current issues when dropping off the vehicle but clearly it was not being written down because I had to repeat myself on multiple phone calls. Although I tested the battery and even had tried to jump start it multiple times with my own cables and jump pack from the tow company, they were insisting I replace my battery to resolve the issue. After picking up my vehicle, I took it home and parked it for the night. Next morning I had the same issues as when I dropped it off to them days before. I do not believe Sloan's was honest about the repairs needed on my car and sold me on an expensive service because they knew the battery location in my vehicle is not easily accessible. Every service being quoted had ridiculous prices behind it. $213 to repair a $20 sensor after the car was already taken apart and paying $181 for diagnostics is insane. $574 to replace a $15 gasket is laughable. $262 to pull off a plastic cover and remove/replace 4 spark plugs, $105 for a $20 air filter. I understand cost of labor involved but some of these mark ups are so unrealistic, they cannot expect any person with even beginner car maintenance knowledge to pay these prices before doing it themselves.

    Gibson Truck World - Gibson Truck World, we will pay you $1,000 if you find a better truck for less!*

    Gibson Truck World

    (47 reviews)

    Car buying is not fun. It's really not fun when yours truly is shopping for a vehicle that can…read morepull a very large trailer and be an every day driver to ferry kids to and fro. I had to get a diesel, crew cab truck. When you have a tight budget that's not a broad category to mine. I spent several weeks shopping both private sellers and dealers in three different counties. That was after I spent months researching what I needed in terms of space and power. I set a limit and set forth. After going all the way to a dealer next to the airport I was done shopping. A private seller had what I was looking for except the truck needed tires and had the dreaded Ford 6 liter diesel. I checked Gibson's website one last time while eating lunch and a truck caught my eye. It's close so I headed on out. I get to Gibson Truck World and meet a young guy named Ian. He seems like a nice guy and and we head off to look at the target vehicle. Ian and I drive a few trucks and he's completely honest about what he does and doesn't know about each one. Refreshing. I make a choice and then I meet one of the managers, Mike. The truck isn't flashy but it's what I need and the price is great. I'm buying and older truck so it's As-Is, no warranty. It comes with the territory. Mike and Ian are super cool and completely no pressure in their approach. We reach a deal and I meet Yves, the owner. Another nice guy! This whole experience has been head and shoulders above every other experience in this process. Roll forward to today. I notice a leak coming from the engine. Not a little leak either. I've bought this truck as is so I'm a little freaked out. I call and set up an appointment to take a look. Turns out there's a few problems and they need taken care of quickly. I'm in a pinch. No warranty and I need this done cheaply. After about 30 minutes of conversation Mike, Ian and Yves decide that customer service is more important than the exact wording of the purchase contract. They were under zero obligation to do anything for a no warranty truck yet they came through big for me on the repairs. That's real customer service! I've bought a lot vehicles through the years but I've never had a dealer retroactively give me a warranty of any kind. You want a big truck then you want to go to Gibson Truck World. They saved this poor sap! p.s. Their competitors across the street, Nations, literally laughed in my face when I told them what I was looking for. Not cool. Avoid!

    I contacted them about a truck I was interested in. Told Leo I would have to talk via text and…read moreemail. I asked what is the best price out the door and he said he can take $200 off. I informed him I live in another state and would have to fly to FL to drive this truck back. He then comes back and says $500. I contact another dealership and give them the info on this truck with the vin number and the man tells me this truck is overpriced. He said the truck is only worth $45,000 and they have it priced at $56k. I told Leo he would have to do better on the price. I never heard back from him until this morning 5/30. Yesterday I had emailed the owner letting him know what all was going on with Leo and wanted him to contact me. Never heard from the owner. I sent the owner another message this morning. All Leo says in his text and emails are to call him. I've had several other dealerships to tell me THEY OVER PRICE THERE TRUCKS

    Holler Honda - Inside

    Holler Honda

    (268 reviews)

    I had a wonderful car buying experience at Holler Honda. They have the best price guarantee so…read morethere isn't any haggling, the price you see is the best price. They also don't work on commission so they aren't just trying to make a sale so they can get their piece of the pie. Peter was absolutely fantastic! This was the fourth car i've purchased from a dealership and I've never had the sales rep be as knowledgeable as Peter was. I was SO impressed! It was apparent that he cares about what he does and is passionate about it enough to take the time to learn EVERYTHING. He gave me an in depth response for every question is asked. I can't say enough good things about him! We dealt with Mike for finance and he was wonderful too, talked me through the paperwork and add-ons and was patient while I asked all the questions. Lastly, Wiz was super friendly and helped with my trade in. Overall, this was a great buying experience and i'm so happy with my new car!

    I bought my first Honda here during the pandemic. Had a great experience then, and I'll usually…read morebring my car in for services here now. There was only one time where I was quoted a ridiculous amount of money for 4 new tires and I remember turning around and looking at their black board right there in the middle of the service center area and seeing the summer special going on for tires and asking: "So, why can't I get in on that deal?" What do you know, he went back to talk to someone and I got in on it. Maybe he was new. Also, I would say, go on their website and check out the service specials they've got going on. I have never had a problem with them honoring the coupons I bring in. Granted; its more expensive to get your car serviced here then say, Firestone or Tiresplus but if anything happens to the car and they've serviced it, they take responsibility for it. While you're waiting there's an area that has surprisingly great coffee, and snacks. Make sure you make an appointment for your service or you risk being turned away due to unavailability; especially if its days before a holiday.

    Empire Automotive Group - 6517 N Orange blossom trail Orlando Florida 32810

    Empire Automotive Group

    (4 reviews)

    Softly used cars dealership, great selection and big inventory, great prices, amazing and fairly…read moreknowledgeable Staff! Stop by and ask for Richard he would definitely assist you and help you get into that vehicle of your dreams ...

    I bought a f250 truck there last week. The sales man sold me on how good motor was. That they…read morepersonally did all work themselves. I did buy as is. Next day i got it home. Wouldnt hokd oil or diesel. So i bring back. Thier policy is they will pay 50/50 on repairs. So the fat guy at the desk who thought it was pertinent to tell me about all his cocaine arrests and drug dealing hes done in upstate New York. Tells me they are gonna have same guy fix. That installed the engine. So i asked if i could take to another mechanic and send them half the labor bill. So i finally start making ground. Only one guy in office ever said i understand your frustration. So then some skinny guy comes in. Asks whats probkem. So i explain again. He then tells me. Thats what you get for buying a used car. When i realize he tells me hes the owner. I then know then im screwed. So i go to walk out. He then tells me i would of done better if i wasnt upset about it and an asshole. So i just about lost my cool then. So i left. Took my business to some real mechanics. These guys are a very shady business. They smile in your face when buying. Then treat you like complete shit once your upset cause they do the bare minimum to get vehicle out door. If these guys were good business. I imagine they would be able to affors to fix thier teeth. Especially that scrawny asshole who supposedly claimed he was the owner. For the record. I gave them $3300 in cash up front. $125 a week. And i got less then 100 miles out of it before i had to bring to a shop to put back together properly. Wanna hear something funny. The first night. When i put my headlights on. it started spraying washer fluid all over winsheild. crosswired everywhere. But they claim they put engine in and did all the work. Shows the skill of mechanic who will be working on your car when something goes wrong. BE CAREFUL! THESE GUYS DO BAD BUSINESS! TOMMY MARSTERS 1-18-22

    Lexus of Winter Park - IS

    Lexus of Winter Park

    (301 reviews)

    This was my first time coming to Lexus of Winter Park for service since I usually go to the Orlando…read morelocation where I purchased my car. Honestly, getting an appointment lately has been frustrating because of the system change -- the website kept glitching and refreshing, and when I tried calling, no one picked up. Not the best first impression... but I'm glad I decided to stop by in person anyway. The dealership itself is very spacious, clean, and modern. The staff were friendly and welcoming, which made the experience much better. One of the advisors there was absolutely gorgeous -- seriously looked like she could be modeling -- but beyond that, everyone was professional and helpful. Even though there weren't any openings for the same day, they really worked with me to secure an appointment and made the process feel smooth after all the earlier frustration. I appreciated them taking the time to help instead of just turning me away. Overall, a very positive experience so far. Let's see how everything goes when I come back next week for the actual service, but first impressions inside the dealership were great!

    I really like my Service Consultant, William Marshall, who cares and knows his job well. He assured…read moreme on the car inspection. I had a concern over the alternator, and he had it inspected. It turned out the battery was bad, not the alternator. This dealership offers the VEP lounge with massage chairs and refreshment and snacks, which is a plus.

    Iggys Auto Sales - usedcardealers - Updated June 2026

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