I recently purchased a vehicle from Gibson Truck World hoping to find a truck I could purchase; however, I could not find one within my price range so the sales rep told me that they have a Chevy Traverse that one of their top management personnel had been driving that was within my price range so I took a look not knowing what a Traverse vehicle looked like and when I saw it I fell in love with it because it was super clean in and out with no dents had more miles than I wanted especially for the year model 2021, but again was a clean vehicle that belong to what I was told a corporate vehicle of a traveling sales rep. which, made sense due to the condition of the vehicle appearance and the mileage. So I purchased the vehicle and for a week it just stayed parked in my driveway as I was going to use the vehicle to conduct sales calls with it as well and on the second week from when I purchased the vehicle is when I started to use the vehicle and on the very first day as I was driving back from Orlando to Lake Mary which, is where I live I felt the car starting to jerk and the engine light and break lights started on the dash so I had to get off of I-4 and get to a safe parking lot and decided to turn off the vehicle as I was hoping that by doing this would reset everything on the vehicle and the warning lights and the jerking would go away, but it don't help; so I drove the vehicle that way all the way back to my home. The next day I took the vehicle back to the dealer where I had purchased the vehicle from (Gibson Truck World) to have them look at it and fix it ASAP. When I was registering the vehicle the service manager told me that most likely what was wrong with the vehicle was not covered under the extended warranty (due to break issues) I recently purchased for the vehicle that supposedly they told me at the time of purchase the vehicle would be covered from "bumper to bumper". I told him why isn't the breaks some where between the "bumper to bumper" or are the breaks somewhere other than in between the bumpers? So, he told me that it was better to figure out what was wrong with the vehicle before we got into all that the extended warranty covered or not. So, after they conducted their analysis, they called me to tell me that they could not find anything wrong with the vehicle and that the vehicle was fine. Which was unbelievable, so I took my vehicle and the following week when I used the vehicle again for sales calls the vehicle acted up again so I decided to take the vehicle back to the dealership and leave it with them and told them to keep the vehicle until they find the problem that I have been experiencing as I showed them on my cellphone where I had taken video's of how the dashboard was reacting with the issues showing up again time after time. The problem would come up and then after a block or two it would go away so I left it there with them and after a day or two they finally called me and informed me that the car was showing an engine back fire which, indicated that the vehicle needed a major tune up and that the cost was over a $1K, and that it wasn't covered by warranty as well. This is not what I wanted to hear as I had just purchased the vehicle and purchased an extended warranty with it that cost over $3K+ and for it not to be covered under warranty. What I don't understand is that if you recall at the beginning of this message I said that a top management personnel was during this vehicle at the time I purchased it and you can't tell me that he never noticed this with the vehicle as I don't believe that it never had to him and they decided to sell the vehicle under those conditions knowing well that the vehicle was defective regardless. Another thing is that they need to stop telling people that their warranties and/or extended warranties are covered from "bumper to bumper" and instead tell people what their warranties do not cover because by selling a customer a warranty policy for their vehicle and stating that their warranty cover "bumper to bumper" is a misrepresentation. I will never purchase another vehicle from this dealership ever again because I feel as if they knowingly sold me a vehicle that was a defect and just wanted to get it off their lot. So, I recommend that if you purchase a used vehicle that you get it in writing that you have 100% warranty on the vehicle on all parts and labor from time of purchase and any other extended warranties that you purchase after the 30, days. read more

I contacted them about a truck I was interested in. Told Leo I would have to talk via text and email. I asked what is the best price out the door and he said he can take $200 off. I informed him I live in another state and would have to fly to FL to drive this truck back. He then comes back and says $500. I contact another dealership and give them the info on this truck with the vin number and the man tells me this truck is overpriced. He said the truck is only worth $45,000 and they have it priced at $56k. I told Leo he would have to do better on the price. I never heard back from him until this morning 5/30. Yesterday I had emailed the owner letting him know what all was going on with Leo and wanted him to contact me. Never heard from the owner. I sent the owner another message this morning. All Leo says in his text and emails are to call him. I've had several other dealerships to tell me THEY OVER PRICE THERE TRUCKS read more

We really enjoyed working with Leo. He was upfront, easy to work with and made the process smooth. I can't speak for everyone at the dealership, but go ask for Leo! read more

They super libeled me on my trade in truck that I bought there years ago. I walked out and they offered me $3K more before I even got to the front door. That's basically admitting they tried to rip me off for $3K! I sold it privately for $6K more than they offered. I tried to be a loyal customer, but no more. read more

2017s are priced more than 2018s. Pricing seems to be generalized. I ended up with a 2018 XLT 6.7 turbo diesel for 49k with less miles than their 2017. It was priced at 64k plus tax tag and title. Thanks to Tim Lide for doing his best and for the water bottle. read more

Gibson Truck World - Auto Repair Near Me - Sanford, Florida

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Beware!!! I bought a truck from them last YEAR and put 6k miles on it. Returned to the dealership to sell or trade the truck and was told that the truck was worth 10k less after 1 year and 6k miles. And they could care less if you're a returning customer. If you want to pay well over market value for a truck, go see Gibson! read more

Bought a truck , searched far and wide . Didn't want to get something new or small so I got a dually . It was in need of a paint job since I'm not a fan of grey so I painted it . It never gave out on me . Even when I hit a snow storm and ran into a building .....I'm updating my review as of 1:30 am on feb 26,2021 they just said straight up no without even seeing my other ride for inspection .. most people would kill for my ride ... the truck. I bought from them year ago you see in this pic came off the lot as is . Bad breaks and bad struts and bad transmission.. when I took it to my dealer in St. Cloud they thought I was crazy to fix up such a beat up truck .. "the truck was owned but a rich brat ".They said that verbatim.. but I wanted it anyway .. I like challenges. Very sad that I got treated rudely over the phone as I wanted my truck looked at .. I will put a pic of my truck I wanted to sell .. it's a Chevy Silverado 2500 2015 in black .. everyone's been dying to buy it off me for years but I'm waiting for the right time .. there loss . read more

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I researched a used vehicle online and found what I was looking for here. After countless phone calls, emails, texts and questions I decided to rent a vehicle and travel ~7 hours to make the purchase. Upon driving the vehicle I was incredibly frustrated to learn about several things wrong with it that were not reported with my communication to include a maintenance light on the dash that would not extinguish. What a colossal waste of my time, effort, and money read more

Best service at a dealership. My associate Troy was awesome. We met with four diff staff members and each one of them made us feel comfortable the entire time there. Especially being we had the little one with us. It took a lil over 2 1/2 hours from the time we got there to the time I parked the new truck at home. Def recommend these guys. read more

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We highly recommend Christian at Gibson Truck World. Made the truck buying experience smooth and painless. He went above and beyond and personally delivered our vehicle to us almost 2 hours away. Go see Christian at Gibson Truck world and tell him the Little's say hello. You will not be disappointed. read more

Terrible experience. I contacted Gibson on October 16th about a truck they had for sale. I still haven't heard back from them and it is now November 8th. I was actually looking forward to doing business with them, but not one return call in three weeks after trying to contact them multiple times? Terrible. Do not despair though I bought one just like it down the street. Ain't she perdy? read more

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I paid 60K for a Ram truck that came with tow mirrors that were supposed to light. They didn't and I was told, basically, that they weren't responsible and I would have to pay a Ram dealer to get the mirror lights working. Once they had their money post sale service was a joke! BEWARE OF THIS COMPANY! I don't recommend them! read more

I had an amazing experience purchasing a truck at Gibson's Truck World. Chris Leone was great to work with. Chris was very personable, friendly and knowledgeable. He made sure that I found the right truck and made sure the purchase process went without a hitch. I would highly recommend Gibson's , ask for Chris Leone. read more

Worst place to buy a truck. Sold me a truck with bent frame. Transmission had to be rebuilt a year later. All u joints and carrie bearings went bad. A engine is knocking Do not buy from these people. Just don't. read more

My husband and I purchased a Diesel truck in October 2019. It is now April 2020. Exactly 6 months ago. We put about 5,000 miles on it. We purchased it with having 163475 on it the day we left Gibson Truck World. Before leaving they talked us into purchasing a extended warranty bumper to bumper so we purchased it. Exactly 6 months after purchasing it the truck starts to overheat. We take it to a diesel shop who tell us it's a blown head gasket. The owner of the shop tell us he can tell it was a prior issue because of the cheap way someone tried to cover it up to turn around and sell it. The owner also tells us that there is no way a blown head gasket would of happened within 6 months of having it. Well thankfully we paid a ton of money for this awesome extended warranty that covers everything under the engine including bumper to bumper. The shop calls the warranty company who told them they would not cover the blown head gasket because the truck is over 150,000 miles. Well we purchased the truck at 163,000 miles. Why did the company push us into purchasing a very expensive warranty if knowing the company wouldn't cover it. We call Gibson truck world which took forever to get anyone on the phone. Finally after talking to someone after calling multiple times being transferred from person to person we got to speak to someone in finance who tells us there was nothing they could do for us!!!!!!!! They sold us a piece of shit truck and sold us a expensive warranty that wouldn't even work if something was to happen!!!! This company is a piece of shit! When stuff comes down to it besides them making money off of you and they don't care about you. I am besides myself with this fraud company!!!!! All they care about is making money not about taking care of their customers! Don't buy any trucks from there, take your money else where!!!! read more

Car buying is not fun. It's really not fun when yours truly is shopping for a vehicle that can pull a very large trailer and be an every day driver to ferry kids to and fro. I had to get a diesel, crew cab truck. When you have a tight budget that's not a broad category to mine. I spent several weeks shopping both private sellers and dealers in three different counties. That was after I spent months researching what I needed in terms of space and power. I set a limit and set forth. After going all the way to a dealer next to the airport I was done shopping. A private seller had what I was looking for except the truck needed tires and had the dreaded Ford 6 liter diesel. I checked Gibson's website one last time while eating lunch and a truck caught my eye. It's close so I headed on out. I get to Gibson Truck World and meet a young guy named Ian. He seems like a nice guy and and we head off to look at the target vehicle. Ian and I drive a few trucks and he's completely honest about what he does and doesn't know about each one. Refreshing. I make a choice and then I meet one of the managers, Mike. The truck isn't flashy but it's what I need and the price is great. I'm buying and older truck so it's As-Is, no warranty. It comes with the territory. Mike and Ian are super cool and completely no pressure in their approach. We reach a deal and I meet Yves, the owner. Another nice guy! This whole experience has been head and shoulders above every other experience in this process. Roll forward to today. I notice a leak coming from the engine. Not a little leak either. I've bought this truck as is so I'm a little freaked out. I call and set up an appointment to take a look. Turns out there's a few problems and they need taken care of quickly. I'm in a pinch. No warranty and I need this done cheaply. After about 30 minutes of conversation Mike, Ian and Yves decide that customer service is more important than the exact wording of the purchase contract. They were under zero obligation to do anything for a no warranty truck yet they came through big for me on the repairs. That's real customer service! I've bought a lot vehicles through the years but I've never had a dealer retroactively give me a warranty of any kind. You want a big truck then you want to go to Gibson Truck World. They saved this poor sap! p.s. Their competitors across the street, Nations, literally laughed in my face when I told them what I was looking for. Not cool. Avoid! read more

My boyfriend purchased a truck here today. Drove 3 hours to get here and it was worth it. Great customer service and a great selection of trucks. They also have me a great value on my trade in. read more

Awful service. Overpriced. Liars. Rude (Blane). Will try to upsell and lead you to believe you will get financing for a vehicle you can afford but declines you. Then offers you a truck you can't afford and pressures you to buy it. Can't give us back our CASH deposit unless we go back a 3rd time. Now I have to wait for a check in the mail. NOT WORTH THE HASSLE!!! read more

I drove all the way from Orange Beach, Alabama after locating the truck I wanted & talking with Lance Spears on the phone. The whole process went very smoothly as they gave the amount they said they would on my trade. I walked away with a beautiful 2014 Tacoma TRD Sport. Thanks for everything Lance! read more

My husband purchased an F150 Truck from Chris Leone at Gibson's Truck World and had a great experience. Chris was not only extremely friendly and personable but very knowledgeable. The manager, Mike was great to work with as well. We will recommend Chris Leone to all of our family and friends. read more

I bought a truck from Gibson back in 2000. Back then the price was fair to partly cloudy. However despite the fact that I was paying cash, they would not consider haggling. They're cocky about the number of trucks they move on a monthly basis. They take the attitude that the customer is negotiable (someone else will come along and buy it for what we're asking. You ain't shit worth it) Today I went shopping for a replacement only to find truck prices grossly inflated. For a truck with 41,000 miles they wanted (none negotiable) $3,000 less than a brand new model with the same trim packages and options. You buy a new truck with zero miles and you loose $3,000 in value when you drive it off the lot. I know dealerships that move 150 trucks a month with a low profit margin but higher overhead costs. They're making money by putting the customers first. They have to or they lose customer satisfaction and as such, the factorys will pull out and give the dealer license to someone else! Gibson truck worlds business attitude is simple: "Customers are stupid, suckers and trash. They come in 2nd place. 1st place goes to the high profit margin for a crappy looking lot. They're nothing more than any other 3rd rate used car dealership you find located old junk yards, abandoned gas stations. Their high profits are needed to sponsor the owners expensive power boat racing team and the huge house. Don't do business here. You can find much better deals elsewhere if you're serious about buying a quality used truck and want to spend the extra time looking. Gibson Rip Off Truck World should be taken off your list of considerations. read more

This dealership exceeds expectations...The staff is amazing!!! Blaine & Victor were awesome the help they gave to buy my husbands Truck was awesome... If any one ever needs a truck Please see Victor & Blaine they will make buying a vehicle a breeze.. They will help you in every way possible to make sure you are happy and satisfy on what you are looking for.. Once again thank you so much The Murphy family read more

Outstanding. I am very grateful for the help and service provided by the entire Gibson team.

I planned a trip to purchase a new truck this weekend from Gibson truck world. I was told 2 different stories by 2 different salesmen.. One was just a mistake and he apologized and was more than willing to make it right (Troy Wallrich) then the other ""Tim Lide"" Was VERY rude and basically told me to go somewhere else!! Stay VERY far away from this place, or at least stay VERY far away from TIM LIDE!! I cant speak as to the company in a whole because I never got that far. Just be aware!! read more

In July of this year my husband purchased a 2017 RAM 2500 Heavy Duty Cumming Diesel. Truck had less than 35,000 miles. Within the firsts few weeks my husband noticed some pulling issues with the truck and contacted Gibson Truck world to correct the issues. He brought the truck in and they claimed to have fixed the problem but my husband said that it seemed worse and Gibson Truck World said that the pulling was to be expected with the lift and that they couldn't do anything else about it. Also in July my husband had back surgery for a C5-C7 neck injury so he hasn't been able to get under the truck himself until just recently. He found were the two tie rods meet was too short, instead of buying extended tie rod ends they maxed out the threads and then tack welded the jam nut to the coupler. It is impossible to even adjust it because they permanently welded. The welds look terrible and are seriously unsafe. There is no way they were unaware of the danger they put our family in as they claimed to have made the alignment repairs in August. We use this truck to frequently haul heavy loads. We have called and left messages and of course have heard nothing back. We are left with thousands of dollars in repairs to correct a truck we paid over $50,000 for. Gibson Truck World knowingly sold us an unsafe vehicles. I wish I could attached a picture we took so that I could show how dangerous their Jerry rig is. read more

I am currently in the market to purchase both myself, and my fiance' a new truck, I need a 3/4 or 1 ton truck to pull a trailer and was looking to purchase an EcoDiesel for her. I saw a nice looking truck at Gibson, a 2011 Ram 2500, 4x4, Cummins Diesel, Laramie, with 55,993 miles, 3 previous owners, and an accident on the Carfax for $42,995; and based on their notorious claims of "guaranteed you won't find a better truck for less", and their 12 month bumper to bumper warranty I decided to give them a try. I called them and spoke with a dealer named "Leo" and told him I liked the truck and that it was a long bed since those are hard to find nowadays, he kept insisting that I put $500 down over the phone to hold it for me, but I told him I would fill out the application when I got home and come up Saturday to see and potentially buy it (a 3 hour drive). When I got home, I went online to browse a bit more and at another dealership I found a 2012 Ram 2500, 4x4, Cummins Diesel, Laramie Longhorn, Megacab, with only 46,223 miles, 2 previous owners, and a clean Carfax for only $40,000. Leo had texted me earlier in the day, so I sent him a text back with a link to the truck, and simply asked him if they would price match the truck. It's clearly a better value truck, but I liked the idea of the warranty with Gibson and the long bed is again a preference of mine. his response is by far the rudest I've ever received from any "professional". Our Conversation is posted below. http://imgur.com/a/QnELr read more

Just bought a Ram 2500 diesel from these guys and it was a great experience. It's not like most places where the salesmen drive you nuts, they let me check out whatever I wanted without any pressure. I told them what I was looking for and they showed me all the trucks that met the criteria. At the end of the day I got what I wanted at a good price. Definitely worth going to if you are looking for any sort of full size truck. read more

Far from thrilled with how I felt I was treated by the staff here. I explained my situation to the sales person, without even looking at my credit he all but said I need x amount down, the x being a substantial number, and if I couldn't do that there was no point in looking. He then WALKED off and started talking to another customer. I ended up buying elsewhere and couldn't be happier with how I was treated where I bought. Ps. While trying to get info I had submitted an internet inquiry to which all I got were blanket responses. I called in and was never called back like I was promised, but again sent blanket responses via email. Only reason I'm doing 2 stars is cause they do have an awesome inventory, so if you have never had rough point in life and have perfect credit it.may be a good place to look read more

My husband and I purchased a beautiful Ram 2500 from Gibson Truck World. They made the whole process easy and stress free. There was no need for haggling because their trade-in value was fair and their prices are the best in the market. Thank you, Eddie, for helping my husband get the beautiful truck he wanted! Check them out and you won't be disappointed! read more

Adam Weichel & Scott Coumbe we're by far the best salesman I've ever dealt with they were both extremely professional and courteous not to mention very friendly both of them were very calm and non-pushy which is a big thing to me. Considering I absolutely hate pushy salesmen. Financing went smooth and I got a great rate and can easily say that due to the awesome experience I had this time when the time comes to buy again I'm going right back to Gibson! read more

Pretty fantastic dealership! Walked me through the process that ALL vehicles go through to make it to the sales lot! VERY impressive. The re-cert vehicles to where they should be by age and specs. I was extremely impressed with the level of processes all vehicles go through! Everyone here was pretty spectacular. We knew our $$ and knew what we wanted. No argument. Negotiated in dollars in and out. Not haggling! More than impressed! These folks are pretty awesome if you are in Florida and looking for a truck! read more

Purchased our second truck from Gibson truck work with Tim Lide as our salesperson. They met our needs and we will be back for a third.

I just purchased a f150 from here I wanna say thank u to Leo who made the whole process smooth and easy they have a great place to buy a truck and I'm very happy and satisfied with my experience read more

I'd give this place 0/5. Shady business, lied by omission, and refused to help when we started having problems with the truck less than 1000 miles later. Just absolutely ridiculous. That truck has now spent more time in the shop than on the road. DO NOT BUY FROM THEM. read more

Was treated really nice test drove the truck with Mike n Rickie had a great day took my trade in and took care of all paperwork same day n drove it home this is second vehicle i have purchased from them n i will definitely look them up when i want to trade this one thanks so much Mike n Debbi Swails woohoo see u in a couple years read more

I purchased a 2008 GMC 2500HD diesel in August 2016 to pull an RV. I now have driven the truck coast to coast and have had zero problems. Over 43,000 miles. The truck has performed flawlessly in the mountains and along the coasts. I felt I was treated fairly and would definitely consider buying from Gibson in the future. I think of car salesman and realtors as whores. They will tell you anything to get your money. Even had a car dealership owner in Ocala tell me personally that lying to the customer was an accepted practice in their trade. Whether you buy from Gibson or from another dealer, get all promises in writing and I do mean everything and you should have no problems. read more

After speaking with a couple salesmen, I would never buy a truck from this dealership. I inquired about a 7.3 Ford diesel with 84k miles. Their asking price was $27,495. The full retail blue book value on the truck (including the nicer wheels/tires, bedliner, etc) was $19,700. So I called and made an offer of $20k, still ABOVE retail blue book and was told the price of the truck is NON NEGOTIABLE and the truck will sell at that price. Looking at their inventory, EVERYTHING on their lot is wayyy above blue book values, so please do your research before hand. Food for thought, if I bought this truck for $27k, then it got stolen or totaled, the insurance company will pay blue book! I would be in the hole $8000 if that happened. Every other dealership in the country who gets a nice 7.3 diesel on their lot sells it within a few days, seriously. They've had this truck on their lot for over 3 months now. Oh and their military "discount" was offered to me to be $200 off, that would change my monthly payment by about $3..? That's less than a 1% discount. What an insult, and I feel sorry for the many military members that you've ripped off that way. read more

Great sales department working to make sure everything is explained and any issues resolved. Does not deal much. However they stand behind their vehicles. The only reason l didn't give them five stars is their service appointment person that schedules the oil changes. The message on his recording was that (I am outside flying kytes or blowing bubbles. Took several hours to call me back. I had to call a manager to get my truck an appointment. read more

I highly recommend purchasing your next vehicle through Gibson. I had the pleasure of working with Leo and he was super laid back, informative and got the job done. I had a truck to trade in and they nearly hit the exact number on the head that I was looking to get out of it. Because of that and their awesome finance team I was able to drive away in a nearly brand new truck (11K miles) already with all the aftermarket add ons I would do myself and spend a ton to do so. Didn't have to put a penny down. Do yourself a favor and head down today and see what they can do to get you into a newer and nicer vehicle today! read more

I called and spoke with Blaine a manager explained the details of my trade and was told I would get a number for my vehicle. After driving three hours from Jacksonville I was given the run around after being at the dealership for another two hours and then told a price $7,000.00 more from what I was told by the manager two hours ago. I had just purchased a truck from them three months prior. I can assure you I won't purchase another vehicle from them or recommend them to anyone. It's places like this that give car dealers a bad name. read more