We recently purchased a Mazda Cx5 from this location and it a super smooth experience, took about…read more2ish hours from start to finish. We initially saw one of their posts online and came to check out a car. While inspecting the car Derek had introduced him and answered all of our questions. We never felt pressured during the whole experience. We ended up with a newer model of the car we were originally interested in and couldn't be more happy with our purchase. We were able to test drive the vehicle and Derek made us aware of some solid safety features we weren't aware of. We were also able to trade in our previous car for value towards our new purchase. Abram in the financial department made it a straight forward experience and we were to go over all our financial options and make adjustments as needed. I do recommend them for the experience provided. The cars are sold as and are competitively priced to move.

I had a good experience, up front with cost and fees; however, they absolutely try to sell you…read moreadditional insurance, maintenance, and warranties. When they say return the car, no problem; it's true. I would just take your car to a mechanic immediately. I bought a beautiful car, a great deal, but my mechanic found the undercarriage was completely rusted out. Not surface rust but deep rust, making the car's safety questionable. I would look at their cars; just have it looked at. Don't go by what they tell you.

I have nothing but great things to say about the folks here at Deland Nissa! From Justin to the…read morefinance manager, everyone has been very professional and helped me get financed when other dealerships in the area wouldn't. They will go above and beyond to put you into the vehicle of your dreams!

I originally left this dealership a 5-star review after buying my brand-new Frontier Pro-4X. My…read moresales rep Justin was great. I'm changing that review to 1 star because what happened after the sale was a completely different story. The review pattern makes sense to me now. Most of the 5-star reviews are about sales. A lot of the 1-star reviews are about service. I did not understand how real that split was until I needed serious warranty work. According to Nissan Consumer Affairs' own records, my truck spent 33 days out of service at this dealership alone (not including the additional time it later spent at another Nissan dealer). They did attempt repairs, but once they could not solve the major warranty issues, management put a path forward in writing through Nissan Consumer Affairs and then later reneged on that written agreement without notice. I escalated through management, BBB, and Nissan Consumer Affairs, so there is no misunderstanding and no lack of communication. Everything is documented. When I pursued the BBB route, the dealership responded by changing the story, denying what had already been documented, and publicly presenting a version of events that was flatly inconsistent with the written record. What made the reality impossible to ignore was this: another Nissan dealership (the one Nissan Consumer Affairs sent me to after DeLand Nissan declined to continue) later verified the same issues and began major repairs under Nissan oversight. That should tell you exactly where the problem was. If you buy here and plan to service the vehicle somewhere else, you may be fine. If this is the shop you expect to stand behind the vehicle after the sale when serious warranty issues come up, buyer beware. If you want the paper trail, search "BBB DeLand Nissan" and click "Complaints."

After 2 very poor purchase experiences and an unsuccessful 3rd attempt last year at Gary Yeoman…read moreHonda in Daytona, I had decided I had enough and for our 3rd Honda purchase decided to try Coggin Deland Honda. Went in Monday morning, made the deal without much hassle, went back to work, and picked up the vehicle that evening. They had to get a black on black from their storage lot or sister dealership otherwise I would have driven out with it right then and there in record time (comparatively speaking). I remember my 2 previous purchases with GYH had a lot of back and forth, took ALL day (my first purchase at GYH literally took the entire weekend) and were just painful, miserable and exhausting. I think their strategy is basically to beat you into submission. Truly befuddling compared to my Coggin experience. At Coggin, I had Sam as a Sales Rep (good cop) and he was a little more involved than the sales rep from GYH which meant I didn't have to deal with the Sales Manager (bad cop) as much. In all 3 of my experiences at GYH, the Sales Manager(s) were very rude, unprofessional and disrespectful (even as a repeat customer) so tbh I had a short fuse going into Coggin. When it came to talking price the sales manager put up a little fight but (smartly) knew when to back off so we agreed on purchase price and trade in value without too much BS. The finance guy also was also pretty laid back and was "no pressure" in terms of add-ons after the fact which I appreciated. So overall, I would say it was a fairly painless experience all things considered. In terms of a sales rep, I'd like to think that whoever you get at Coggin will also be as professional, polite, respectful and thorough as SAM as their overall corporate culture (on this visit) seemed more relaxed than GYH. So hopefully he is a representation of the rule not the exception. There's a lot of negativity that comes with buying a car at GYH. Not so much at Coggin. I can only hope for positive experiences with the service dept. Time will tell..but based on my experience thus far I would recommend giving Coggin a shot. Best of luck.

was Not happy that my service appointment time was not honored. Scheduled service started 3 hours…read moreafter my arrival - and they knew I was waiting. Updates were not accurate. Ultimately the work was excellent but they didn't keep promises and we're not honest. Did not feel respected or valued. For me it was a new car purchase and I suppose I had higher expectations for new car service at dealer prices. Unfortunately Coggin Deland missed an opportunity - and I'd say lived up to the most common "car dealer" conceptions. Sad. Good cars - all of the components were there for a good visit - they just fumbled the ball on their own 1 yard line. Bad service from the beginning... but still value the Honda and the tech's skills. Very poor execution on the service end. This may just be a "Deland Honda" thing or it may have just been one bad visit - but it was none the less.

I wanted to take a moment to express my sincere thanks to John, Wayne, and Chris at Sensible Auto…read morefor the exceptional service I received when I bought my SUV. Even though when buying a used car "as is" and you folks being under no obligation to repair any mechanical issues, you willingly did and fixed the compressor for me at your cost. In an Industry where customer satisfaction can sometimes take a backseat, your professionalism, honesty, and kindness really stood out. I'm extremely grateful for the integrity you showed throughout the entire process. It's rare to find a dealership that puts the customer first in such a thoughtful way, I will definitely recommend you guys to all my friends looking to purchase a car/SUV. You've earned a loyal customer and I'll be back next time I need a car. Sincerely, Dee Holcomb

It would be a good idea to have a mechanic come with you to check out vehicle you are looking to…read morebuy. Had t replace catalytic converter. Had a mechanic inspect the Kia and that was the only problem. However it cost another $1800 to replace the converter.

Staff friendly and happy to show me cars within my budget without being pushy or looming over us…read more Jeremy showed us around and was very helpful.

great helpful people ,great buying experience was here. If…read moreyou need a car come see this great group of people. Jose R.

They are knowingly selling cars that needs transmissions and blown head gaskets…read more they are knowingly selling cars to people that have salvage and rebuilt titles. They are knowingly selling cars that don't have titles and when the customer is almost paid off, they repo the car so the customer never knows that the car that was sold to them never had a title. They have a Cadillac Escalade thats on the lot now for sale that doesn't have a title and they can never get the title,yet there trying to sell it. Every car on the lot needs a transmission or engine,yet there still selling it. They have a red Cadillac ATS that needs a transmission,yet there still selling it as if it doesn't need a transmission, every car on the lot needs major repairs. If you bought a car from them and your still making payments, you might want to check the title and make sure they haven't done this to you too.

Couldn't ask for a better deal. Honest and caring dealership. They helped me get the best deal ever…read moreI'm so happy

Honestly great people they definitely will work with you and have a good selection of cars. I got…read moremy high school car here!

Don't buy here.. they sell cars whit broken parts. They don't care for your safety, the will take…read moreyour money and sell you a malfunctioning car.

THE BEST car purchase experience I have ever had!! I sold my car in Oct. and had been searching day…read moreand night and for months to find the right car for me. Joey and Jen were by far the most genuine and kind people through such a stressful process, they were very personable and easy to communicate with from our very first conversation to the last. They were quick to respond to my questions, made themselves available on what I believe was their day off, and after driving 2.5 hours to pick up the car I had searched 4 months for... they had me in and out on the road in no time at all! Not to mention the fact that Jen checked on me periodically while on my drive home, just to make sure I made it there safely. I highly recommend these 2 and Lake Helen Auto to anyone looking for their next automobile, it was definitely worth my wait and long drive!! Thank you Jen and Joey, I absolutely LOVE my car...

I needed a second car for work and found it on AutoTrader offered for sale at Lake Helen Auto LLC…read more Joey and Jennifer were great to work with! There was no pressure and they were very open and honest through out the entire process. By far the best car buying experience I have had.