No one answers the phone. If you show up the door is locked . No website no way to leave an email…read moreor a voicemail because the phone goes to a fax . I didn't really want to work this hard to pay someone for a washer . If I hear from them I might improve this rating. As I'm looking through the window the washers and dryers do look nicely refurbished . Unfortunately I can't seem to buy one

I needed a new refrigerator after my fancy LG refrig quit with a repair cost of $1,800. I looked…read morearound and was so impressed with this store. Ron was very helpful and knowledgeable and I really appreciated the help. I bought a nice refrig and picked the day for delivery. They were here first thing and setting it up was easy and it was over before it began almost. I will be going back here for any other appliances I need to replace. I score them a 10 plus. Thank you for working so nicely with me!!

My husband and I moved into a home with no refrigerator and needed one FAST. I saw Express…read moreAppliances' ad on Craigslist and we headed down to Boise from Kuna. Masks are required, but I forgot mine. Express Appliance supplied me with one so I could enter with my husband (THANK YOU!!) We found the frig we wanted and went with the financing option. It was super quick, easy and immediately approved! They gave us a fast delivery of 3 days and when Matt arrived to deliver, he was VERY nice and friendly which made my day! He put the frig exactly where I asked, was fast and professional! He made the interaction a pleasure! You have a great asset in Matt! Please let him know how much I appreciated him and how nice he was! We will tell our friends about Express Appliance whenever they need a new appliance! VERY IMPRESSIVE! Thank you so much, Matt and Express Appliance! You all ROCK!! A+++ Company!

They lure you by being extremely friendly and seemingly knowledgeable. They sent 3 different…read morefridges outs (same model, each one kept having issues) there was scrape on the door with last one. They kept saying they would come out and replace the door. They never did. And now the ice machine is broken, I have had to pay 400 dollars to have this fixed. Have left numerous messages to one of the owners and never heard back from any owner or manager. Stay away. They told me it was brand new and clearly it wasn't.

Tucker and Dustin did a great job explaining to me what they were doing and they put the stuff in…read moreand they cleaned up after themselves. They did a great job. My son was very happy with it so thank you very much. Have a great day. Thank you.

The wire guys have installed antennas at two different houses for us. The tech was prompt and…read morepleasant. He discussed different options and gave us the cost up front for both. We live in an area that does not line up well with the broadcasting towers but he solved the issue.

Got a dreaded error code on our refrigerator and they helped us texting me back in the morning…read morepromptly and helped me navigate parts warranty with manufacturer saving us a lot of money - Jesse was a great tech prompt, flexible, and communicative - highly recommended!

This is a business I highly recommend to others & I will be using them again in the future myself…read moretoo. Thats a big deal given that I've had rather abysmal experiences with multi other service providers... so I'm shouting this from the "Yelp Rooftop": Call these guys!!! I had them come fix my Samsung dryer when its heating element went out, & they also ran diagnostics on my Kitchenaid Dishwasher. I was charged a very reasonable trip charge (that then goes towards repair cost) so this is a legit affordable business to work with that's also competent. So many reasons to recommend this Business: - quick quote available via Yelp Project feature (Creates quick & easy contact online) -same day service available (Especially helpful if tenant involved!) -friendly & professional business ran by local people (Experienced on small & large projects) -Energetic & readily available techs that are accessibility friendly (Will text u & kept u informed in writing)

10/10 experience!! I had a last-minute appointment, and they were able to fit me in quickly. They…read morewere right on time and super communicative with their ETA. I had just moved into my house and wasn't aware of the condition of some of the appliances. My dishwasher wasn't really washing at all, so they came out to take a look. They thoroughly checked everything and let me know that I needed a new pump. They also checked the age of the dishwasher and explained that it was already dated. In this situation, they could have simply given me the repair price and made more money by doing the repair, but instead, they gave me their honest opinion--the same advice they said they would give their own family. They told me it would make more sense to invest in a new dishwasher rather than repair an older appliance in the condition mine was in. That level of honesty and integrity is exactly what I look for in a company. They were genuinely looking out for me rather than just seeing a dollar sign. I will 100% be using them for anything I need in the future, and I'll trust their recommendations if they tell me one of my appliances needs a repair. Truly appreciate businesses that put their customers first! Highly recommend!

We have a SubZero refrigerator. One of the computers went out and thank goodness they were able to…read morediagnose and fix it with no problem!

I had a wonderful experience with this company. I got a wonderful deal, in which it was $59 for a…read moreduct cleaning, anything under ten vents. Wow! My home was built in the nineties, and I could not believe the amount of debris found in my ducts. Now I can understand the amount of legos that were found, however, there were some wood pieces in there from the nineteen hundreds, as my kids would say LOL Thank you for a lovely experience & when I move into my next home, I will most definitely be giving you guys a call again.

I definitely recommend this company. Kyle, who did the work was awesome and did a great job.read more

Thank you, Justin! I put in a Yelp request for service on…read moreour gas line to our stovetop. I received a courteous response from Justin quickly, exchanged a couple messages to diagnose the issue and he scheduled us within 48 hours. Justin showed up on time, provided the parts and service and then showed me his work and test to ensure my satisfaction and a reasonable price. Definitely will keep this locally owned family company on file and use them again as needed. 5 stars!

Responsive. Knowledgeable. Clear and thorough communication. Family owned business that is now my…read morego to company for my work horse household appliance. So blessed to have discovered this company. Justin and fam are top shelf professional and skill people!!

Right from the first phone call to the time the appointment was scheduled to happen, Rich from…read moreWestern Appliance was professional, helpful and punctual. He came out to look at our fridge that was leaking water and was able to zero in on the problem quickly and initiate a repair within 30 - 40 minutes. When there was a follow up issue (that may not have even been related to the original problem), he came right out and fixed that too - free of charge. He is genuinely the real deal when it comes to the "service" he provides. I would recommend him for any and all appliance repair needs, and will surely use him again myself when the opportunity arises.

Took 2 weeks to get a call back to schedule an appointment. He showed up for only a few minutes…read moreafter determining that the dishwasher was "too stinky and making me gag so I can't do this job!" He promptly left without consulting with us or giving another referral. I'm disgusted with his lack of professional behavior and unwillingness to be as helpful as what other people have reviewed him as. I don't recommend his services at all!!!!! Now we are having to figure out if will need to buy a brand new dishwasher (this one is only 6 years old) but then is there anyone to install it in our community right now?!! This guy totally screwed us!