By far the worst service I have ever experienced at any restaurant. The woman who seated us didn't acknowledge us as we walked in. She was in mid argument with another employee. She grabbed two menus and started to walk away without a word to us. Normally, we would have left the restaurant but there are not many food choices so late at night. She took our orders and while we waited I went to the restroom. The restroom was an adventure. A tp and white goo hurricane must have came through. Some one thought it was funny to put goo on the floor along with every nob and door handle. I returned to our table to wait and soon after our food arrived. The food was fine with one exception. My boyfriends food was cold. He ordered chicken and waffles. The waffles were not warm enough to melt butter. Our waitress came back once to see if the food was ok and that was it. No refills, no check. We walked to the register to pay. As we left the building, our waitress comes in from outside, walks past us without a word or eye contact. No good byes, have a nice nights, or thank you. Not even a don't let the door hit you on the rear on your way out. We know this is not fine dining but there is no reason for an experience to be this bad. No more IHOP. read more

Haven't been in here in the past year. Tonight was a last minute thing. Food was good. Coffee was hot. Service was great. read more

IHOP - No one here. Food and service should be fast. - Breakfast & Brunch Near Me - Culpeper, Virginia

Went on Christmas Day it seemed like the staff was being held hostage. As we headed in to IHOP I heard a groan. I interpreted it as oh great there are more people. Our waiter's first interaction with us was him telling us he had an ulcer. Then it seemed like everything was difficult for him to do. If you are sick stay home! If IHOP is making you work file a complaint. read more

We had great service the Manager Jodi stopped by to see if we were doing okay. I have a special need kids and when ever possible they sit us in their back room and put on the tv to help us get thru dinner. They always make us feel like family and are very help full to me and my family. read more

This isn't the best IHOP that I have been in, cause we have ordered carry out dinners several times. Both times when we get home, something has always been left out. I have called to complain and have been told that a gift card would be mailed and it never came. read more

IHOP - Breakfast & Brunch Near Me - Culpeper, Virginia

My kids and I decided to have dinner at ihop in Culpeper on Creativity Drive on today, June 7th around 5PM. As we were being seated I had noticed that the table had A few sticky spots as well as food was on the floor and seats. Ultimately we were seated at 2 different tables, visually dirty. When I had mentioned the tables and seats to Adrianna she copped in attitude with me . Instead of apologizing, She went over and and began gossiping to One of her coworkers about it. While we were ordering our food She continued to give us attitude, I decided not to order anything because Of her attitude towards me my family. I asked her if there were any managers on shift and she Said there were no managers on duty. I even asked for a shift leader and she also stated there were none this evening. As we were paying for the kids meals I mentioned the big Steak Omelet That she had not mentioned Which clearly states if your Server does not mention the big omelet during your meal it is free! She responded that I had to mention it while we were eating. Eventually I ask again to speak with a manager or shift leader So she walked away and spoke to Another host. At that point I was that point I was extremely frustrated and disappointed in how Me and my kids were being treated I stood there a bit longer and noticed someone peeking from the kitchen area in which I grabbed their attention and and the lady ended up Telling me that she was the manager for the night. At this point I was in shock that I was being lied to , I am not pleased at all with with my experience This evening. I am unsure if I will be returning to ihop and Culpeper. My family and I are disgusted and not pleased At all With the service. read more

The food is not the best and their service is hit or miss, BUT when you're lucky, their great waitstaff is just that - great. Being open 24/7 is definitely their best feature. Essentially, you get what you pay for (..most of the time) read more

We have been here enough times that I've lost count. It doesn't matter what time day or night we have been there. I can't remember a time that I have been unhappy with the staff. Everything that I have ever ordered has been as described. It is what it is. read more

Good place to have a hearty breakfast, lunch, or dinner. They are a little slow on getting your orders in but when it comes it's delicious. The waitstaff is kind and understanding. read more

IHOP - Pretty menus - Breakfast & Brunch Near Me - Culpeper, Virginia

This place has sunken deep into a crap whole. Our last visit was our last straw. They brought our kids meals out 20 minutes before bringing mine. Then it took another 15 minutes for my husband to get his. It tasted cold and awful. Server didn't smile and the manager looked grumpy. The store manager there shouldn't be running it. She has no restaurant experience at all. Just a degree. I worked there for one day and quit after she screamed at everyone at 8am for not selling milkshakes. I worked here back in 2011 and it was so much better then with customer service and management. read more

I wish I could give this place negative stars. By far the worst IHOP I have ever been to in my life. Started as soon as we walked in the door. No one came to seat us. We waited so long another family came in behind us and they ended up waiting so long that customer went and found someone to come seat us. After we sat down we continued to wait for close to 20 minutes before anyone even came to take our drink orders. We decided to order our food at the same time because we didn't want to risk waiting another 20 minutes before seeing anyone. Well, that didn't end up working because we actually got our appetizer before our drinks. At this point it's been about 45 minutes and we have an appetizer but no drinks. We, again, sat there so long we now needed refills but still no food. We stopped someone and asked for refills but that didn't happen. When we finally got our food not only were we still waiting for our refills but we had food missing AND some of the food we got was wrong! We started to eat the food we had and finished it by the time they brought the missing food but they still hadn't corrected the eggs that were brought out cooked wrong. At this point we had been at the restaurant for almost two hours and already watched another two tables complain to the manager about the terrible service and food. The manager didn't seem smart enough to bc comprehend what was going on. Her excuse was that she's been trying to catch up since she started her shift but there were only a handful of tables and at least five or so servers working so there was nothing to catch up from. One table that left even said "good luck" to another table sitting waiting for their food. Basically don't waste your time coming here. You'll leave irritated and hungry. read more

Every time we come here, it is consistent. Servers have been friendly, accommodating, & professional. The food arrives at a decent time regardless of how busy the restaurant is. It is overall clean and joyful. read more

IHOP - Mmmm coffee - Breakfast & Brunch Near Me - Culpeper, Virginia

This is a typical ihop not phenomenal food but not bad. They're very accommodating, they have a back room w doors for group get togethers that need privacy and peace and quite. I've never been during the day or evening but I've been late at night and it's pretty dead but their is always two ladies that work at that time that are very nice. read more

Plesse DO NOT WASTE your time, your money and your energy at this place. Waited 30 min for cold and incomplete food. The manager was less than friendly, horrible service, the food tasted like crap. I give less than one star. This Restaurant it's the worst. read more

Waited 20 minutes for a drink or to be greeted the restaurant was not busy. I will not be returning here.

Went there for breakfast, lady seated us, said the waitress would be right us to get our drinks. Within 1 minute that same lady sat down another couple right next to us and took their drink order. After 10 minutes had to ask someone to take our drink order, after 5 minutes still no drinks, had to ask another waitress where our drinks were, she finally got them to us. The same table that sat down the same time we did had their food when we revived our drinks, this is terrible customer service. Talked to manager about the bad service all she did was take off the drinks. read more

Maybe it's the inebriated coming in search of something to eat after a night of drinking maybe it's the people that are just starving for some food. Im not sure how this place stays in business but it just sucks. I've been here 3 times and each visit was worst than the last. The last straw for me was waiting almost an hour for my pancakes. All I wanted were strawberry banana pancakes. Instead I received strawberry cheesecake pancakes. So I politely returned them. No big deal,easy mistake. Oh no well I guess I should've shut my mouth. And mind you it's like around 10pm so it wasn't crowded, they weren't in the middle of a morning rush. My party was already done eating and I was still waiting. And our waiter never checked on us. We had to summon a waitress to get refills on drinks. This particular IHOP is ridiculous. Take your chances here. read more

We waited 20 minutes for our waiter/waitress to come to our table to get our drink order....no one came. 2 other tables had their orders taken. We ended up walking out. The hostess followed us out and then was rude to us. It wasn't busy...maybe 4 or 5 other families sitting all around us. My family and I have gone to this IHOP location a total of 4 times within 2 years. We have been disappointed every time. We will never return to this location. Warrenton IHOP has never disappointed! read more

We popped in for a quick breakfast today, and IHOP, unfortunately, had a different schedule in mind. We sat for a good 5 to 10 minutes before anyone even came to the table, they weren't very busy and 6 servers were on duty. After our orders were taken it was another 30 minutes before we saw them, and they were cold when they finally came. Usually I just vote with my wallet, which I'll do now, but this experience was bad enough that I thought I'd share. read more

Went here for brunch last weekend. Great food! Had to wait to be seated, but not for long. I had the brioche french toast and scambled eggs with cheese and bacon! Yummy! My 2 friends had the chicken and waffle which looked delicious as well. Thanks IHOP! read more

Worst IHOP I've ever been to. Out of 4 people I was with, only 1 person got their order where it wasn't messed up somehow. Burnt pancakes, a cold turkey dinner, and a hair inside of a burger about 3 inches long. When the burger came back for try #2, there was a small piece of tomato in the bun, and it was supposed to be plain. The manager was on the phone forever with someone, and when she did speak with us, she took money off the bill, but otherwise acted as if this was normal procedure for the cook to be sloppy. In other words, go to any other IHOP but this one! read more

Unfortunately, At this location I've never had good service and oh we did try!!! The food was lacking as well . I won't be coming back to this location any time soon. read more

I stopped at this Ihop for dinner with my husband after work today.We were the first table of a large rush. No one came to service our table and the manager took our drink order. I was brought a orange marmalade with my tea and a dirty cup. Needless to say it was over an hour we sat waiting to order our food and never had a waitress come to our table. The manager had begrudgingly took our order after we asked for a waitress (multiple times) also the manager seemed more interested in her reflection in the window than taking our order. We left without eating as my husbands order was not what he ordered and I was faced with eating alone or waiting and eating a cold omlettee (gross) I would avoid this place. read more

our visit was ridiculous! We waited 20 minutes just for our milkshakes to come out, and then another 30-40 for our food. Honestly shouldn't have waited for that horrible service. There was maybe only 4 other families in there and it took that long.. wont be dining in at this location ever again!!! They need new management and new employees. Absolutely horrendous!!!! read more

IHOP will always be a favorite as it brings back good memories at various stages in life. Rooty Tooty Fresh and Fruity? Come on! Who doesn't love that enthusiasm over pancakes? We stopped in at the IHOP in Culpeper on our way to Lynchburg, very much in need of sustenance. The service was impeccable. Our server was so sweet and got everything in our order right. The food was delivered hot and wonderful! Love their pancakes and chicken fried steak with eggs. Num! Good ol' diner food is everyone's secret love. read more

Passing through town and stopped in - we had great service and the food was tasty and hot. Derek was our server and he was quick with our orders and drinks - really made sure we had everything we needed and checked in regularly. read more

If I could give no stars, I would. We went there on a Tuesday night, it took half an hour for someone to come and take our order. That should have been our clue to leave but our daughter really wanted to eat there. After waiting for almost an hour and still no food, we left and end up eating at Chick Fil A. On top of everything, they weren't even that busy. Never ever going back there. read more

Came here on Mother's Day.. understanding that the business would be extra busy because of the holiday. Received the worst customer service ever at an iHOP. instead of our waitress coming to the table to ask if she could get us anything she complained how busy they are. It took over an hour.. OVER AN HOUR to receive our food. Our food didn't even all come out at the same time. Items came out missing key ingredients, ie: toast without butter. We expressed this upon paying for our check and the woman who asked us how our service was showed zero compassion towards our thoughts. She just responds "we should've told you the kitchen was backed up today"... which is no excuse for the service we received today. read more

These people were rude. Our sever were taking so long and she didn't even check up on us. She took 45 mins to bring us the check

So we went here today to have breakfast. Needless to say, it was not a good experience. We waited about 35 mins for our food and it was all wrong. I ordered a kids French toast and got an adult order. Instead of getting hashbrowns with a breakfast sandwich they brought me French fries. We were never asked how we wanted our eggs they just decided for us that we wanted scrambled. We also never got refills on our drinks until we asked a different waitress. read more

Service was good for showing up at midnight!!! Cooks must've been sleeping... Caesar salad without cheese or garlic bread... Disappointed had to bring it back to fix that... read more

Waited 10 minutes for water. Dining room virtually empty. Only 3 other tables. Waited almost an hour for food and it was still not right. Sent food back twice. Manager could give 2 craps. Do NOT do it. read more

Very poor service two times in a row by the same server. Place mats were missing, utensils were short and orders were incorrect. This night, food was cold and overdone. In defense of all that happened, both nights were very busy nights. I also know there are some very competent professional servers that work in the same location and in no way want to discount their good work. read more

After enjoying several nice IHOP dinners, two visits with the same server have made me hate the thought of returning. Kayla seemed unable to bring any orders correctly, deliver hot food, or remember simple requests for silverware, placemats, etc. With so many pleasant, competent servers we have encountered here, it's sad to have one person be so bad that the whole restaurant gets crossed off my list. read more

Over the past few years this place has really improved the staff is friendly and caring the general manager brett tries to better the restaurant and if there are complaints he wants to hear about them so he knows what to work with his team on I love this place and I love the employees I will continue going I this IHOP whenever I'm in culpeper read more

Flat out the worst managed IHOP in the region. A fifteen minute wait with only four couples in the restaurant . No one took our name until the manager came out from the kitchen. Then she was rude and even after being told that we were waiting the longest put the couple that told her, in front of us. Five families walked out while we continued to wait. One couple seated before us left after waiting after being seated for over ten minutes. We waited for five and then commandeered the only server responding Dakota who immediately brought us coffee and water. The meal was room temperature but accurate. Service by Dakota good. At this occupancy should have been outstanding. Not his fault as he was on point doing what he could with a subpar manager. This is our third experience with this manager who is clearly in over her head. Most of the couples who left indicated they would not be back. read more

Worst service ever. The wait for food was ridiculous and there was barely anyone in the place. Then, of course, the food was not correct for what we ordered. Save yourself time and money and go elsewhere! read more

Been here a handful of times over the past year but today was the last time. I've never been fully satisfied with service or food in previous visits but today everything was less than satisfactory rather than one or two things. The servers are always friendly, but they're usually slow or forget items. Today a nearby table was dirty when we sat down and they weren't finished bussing and cleaning until after we left. There are flies all over. The pancakes and French toast are pretty consistently good but everything else is hit or miss. Today my eggs were underdone, the toast was stale, and the hash browns were weirdly dry. read more

Went in tonight. Took almost 2 hours to get in and out. For this reason we always say we're not going back. And we always do bc we want pancakes. Food is usually fine. It's the really slow service that is the issue. So many waitresses, so few people eating. But always a long wait. I think that there are issues with the kitchen staff. And the people that you pay the check to are never there either. Ihop needs to get it together with their staff! read more

I was appaled...absolutely mortified. I borught my grandmother here to eat roughly 3 weeks ago, and I just now figured out how to put the experience into words. After the waitress brought us old coffee, we asked for a fresh pot, to which she went and refilled the canister with the old coffee while we watched her -__- NOT a good start to our breakfast. -1 star for poor waitstaff, thanks to Miss Precious (yes that was her name). We were the fourth table to be sat, the store was quiet at around 10am. I questioned why such a popular breakfast joint was dead at a time where there should still be a rush. I soon found out why. After an HOUR of waiting for our food, my children were hungry, we were hungry...it arrived. Cold. My son's waffle was limp and lifeless, it was as if they hadn't even kept the food under the warmers. My food was cold, hashbrowns were despicable. I scarfed them down, as did the rest of the family. When you're going to a restaurant hungry and then have to wait an hour more, you shut up and eat. For a restaurant with 4 tables, having to wait that long for cold food is disgusting. -1 for the bad cooks, -1 for bad food, -1 for a horrid experience. If I could give no stars, i would have. How this place received Best Breakfast of 2013 is beyond me, because I fail to see it. I warn everyone to stay away, and hope this review either helps them to understand how ridiculous their store is, or at least come under new management where they understand that the customers make the restaurant, and that success does not come form barely edible food and shitty service. read more