Food was amazing, our party of 13 was seated promptly and Isaiah was the best server for us. Food came out great and with no misyakes

food is always slow, but the restaurant is always empty. neglectful servers and staff, just seems unprofessional. the staff look stressed even with little to no people here. read more

Great service, food and pricing. Enjoyable breakfast. Vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv

Horrible service by the manager cancelled my order just because I asked for the grill to be cleaned prior to them making my order. Put some water on the grill is too hard read more

100% total mess !!! Dont go here..Bad Service, No help, Empty tables and no one to seat or help you. So under staffed. Mgt needs fixed ASAP....Stop in for Bref is a total nightmare. They get a Neg 5 on service and flow of the palce on Service. No Help. Pass it up and save your time read more

What you know at IHOP is the unhealthfulness of this yesteryear cuisine. Fine dining it is not, but their menu and speediness of service usually makes their child-centric clientele happy. Their heavily advertised "kids eat free" promotion justifies the nutritional and culinary sacrifice made by the paying parents - the value inherent in this promotion justifies certain sacrifices. However, not so fast. On two out of two recent occasions in 2022, local management (Eldersburg MD) refused to honor the terms and conditions of this national promotion without warning or explanation. Parents were left with the "teachable moment" of asking that the police be called for a bill that was patently unfair and would not be paid (would kids find this constructive or mortifying?), or just paying the bill as presented. On specific inquiry about the promotion, the local manager was intransigent. Explaining that it was one of the children's birthday, fell on deaf ears. No special hoopla of any kind was available, s the manager felt cornered and dug in. Unbelievable but true. The takeaway is the inescapable conclusion that the customer is not always right at the Eldersburg IHOP and/or that the advertising is downright deceptive and really can be disregarded at the discretion of the local manager, who apparently decided that she did not like a patron. Either is unacceptable and we will never be back. read more

My father and I come to this IHOP every week. It is always professional and exceptional service. Every server we get is attentive and personable. The food is always cooked perfectly. Never bad wait times. The host Daelen has exceptional customer service and always a positive attitude. He is awesome at his job! Our server today Jay is always on top of it as well. read more

As one of the last remaining breakfast eateries in town, I found myself craving some eggs and hash browns. Imagine my disappointment when I stood in the waiting area with my toddler for about 10 minutes before a staff member showed themselves from the back. After circling the main room to check on seated guests the waiter (the only staff in the dining room) then warned me that online orders took precedence and it would be another 10 minutes before he could even see to me. No thanks! This isn't the first time either. The last time I went around lunch time, my server disappeared after taking my order and didn't reappear for the duration of my meal. I only received my food after flagging down another employee, and had to do the same again in order to pay my bill! Why should anyone submit themselves to this substandard service? It's obvious that the dining room customers aren't a consideration. read more

This our first time at this location. They had a few patrons inside, we were immediately greeted and seated, the Hostess was also our Server. Her name is Cierra M. she was very nice and attentive and checked on us frequently. The food came out fast and hot. I look forward to returning in the future. read more

See all

The food was amazing, but not only was there left over food on me and my grandmother's silverware but there was also leftover foot on the new silverware they brought out in replacing the first pare. read more

This was our 2nd visit to this IHOP location. I got the new breakfast crepe. It was massive and delicious! The main reason I am writing a review... the staff for both our visits have been fantastic. Personable, nice and friendly, and helpful. We would come back just because of that! read more

Even 40 percent senior savings didn't help much. Excessive wait times had prospective customers leaving without being served. Once delivered the food was burnt and tasteless. The wait staff was courteous and professional. There was not enough staff to keep up with the demand. I suspect the same for the kitchen staff. But there is little excuse for serving burnt food. Until they can get up to speed with their staffing I do not recommend eating here. read more

We were seated in a reasonable time. Server (Shannon) was quick and attentive throughout. Food came out quickly, and was very good. We were very pleased with the service and the food. read more

bad from the start. Stood alone at front desk unacknowledged for about 5 mins despite being walked past by 3 employees. Looking around there were 6 tables occupied. Finally seated and was told it "might be a while" as we are short handed. 10 mins later we still had not been approached by any waitstaff (not even water or coffee). Got up and left. This is very consistent service at this place. They will not hire anyone. read more

DON'T GO HERE! Big Belly Deli has better food and better service. It is difficult to make the review for this place go lower because it's just that bad. Unless you are very old and don't have any money this is not the place to go. I just waited 10 minutes in an EMPTY restaurant while the concierge dealt with two door dash orders they screwed up - one on the phone and one being picked up. He then looked at the MAN behind me and totally ignored me (a woman). The gentleman was gracious. I walked out. read more

The restaurant is clean and mostly empty. The wait staff, young, and super friendly and included friendly banter. They get an A for effort. However, the food presentation was terrible. Over easy eggs (not sunny side up)were super runny undercooked.. practically raw. The Burrito Breakfast bowl.. horrible presentation and disappointingly had hardly anything in it and missing avocado. Once the avocado requested after delivery was added.. it came with the avocado sticker label. The bacon under cooked. Special Lemonade drinks nice flavor but missing the blueberries on top. Wait staff WITH good Flfood presentation is what brings people back. They only got half of this equation correct. This is my 3rd time at this location and each time the food and its presentation was less than par. I kept trying because I generally love an IHOP.. but the cook needs lessons. read more

I walked into a nearly empty restaurant at 11:00am on a Monday. After waiting for some to seat me, I was told there is a 15-20 minute wait. I sat down , there were others waiting as well. The area emptied quickly, and I was joined by others who arrived after me. When a couple who arrived after me were seated, I complained to the trainee, who immediately seated me in the still nearly empty dining room. He brought me a cup of coffee and told me someone would be right with me. Waiters were hanging around looking bored, but none took my order. After another 20 minutes I left. This review is about my experience at the IHOP in Eldersburg, MD. read more

Sadly - I can't leave NO stars. I ordered the pepper jack patty melt (it doesn't deserve to be capitalized.) Here's the description from their website: Pepper Jack Patty Melt. We took the patty melt up a level. 100% Black Angus beef steakburger patty, Pepper Jack cheese, grilled onions, pickled jalapenos & IHOP® Sauce on cheese-crusted bread. This was missing: 1) Pepper Jack Cheese 2) Grilled Onions 3) Pickled Jalapenos 4) Well cooked Meat. 5) Enough Meat to cover a single piece of "cheese-crusted" bread". 6) Cheese-Crusted Bread Here's what there was an abundance of: 1) Bloody (mostly uncooked...not rare...but raw-ish) meat that bled through and soaked the sourdough until It was red. 2) Thousand Island (not listed in the menu description) 3) RAW Onions (I love onions - but after keeping the amount I wanted, there were 19 pieces of onion that I removed. 4) Pickles - I removed 7 pickle slices, and still had enough to cover the bread 5) Space on my bread where meat should have been. I feel robbed / assaulted / whipped through the space-time continuum to a place where raw and disgusting sandwiches made by people who can't even read a menu description is the norm. I'm beyond horrified. And I will spare you all the visuals - I was sick multiple times throughout the night. I ate no more than 3 bites before realizing that I wouldn't have fed a homicidal maniac this sandwich as punishment for a life spent killing innocent children. Every person who cooked or looked at this sandwich before door dash dropped it off should be fired, deported, exported or decapitated. The best thing about the sandwich was the hyphen in the description of "cheese-crusted bread." read more

Store #3605. Had an okay experience. The manager had an attitude since it was a busy Saturday morning. She was telling people a longer wait to turn people away. However, our server Braeden was a amazing! Always made sure are drinks were refilled, and kept a pleasant attitude even with the stress of a busy restaurant... read more

We stopped for breakfast there this morning. A young man, Devin, seated us brought menus, offered us a beverage, and took our order. I think he was a one man show in the dining room because he went from table to table making sure customers had what they needed. It was certainly service with a smile in a restaurant that was clearly short staffed. Thank you, Devin, for giving us such great care! The food was good too. read more

Our favorite waiter, Raine (pro-nouced Ryan), doesn't work there anymore! If any1 knows if he's serving somewhere else, please let me know!! // LOVE THIS IHOP. I've been to one in Columbia recently & the food just doesn't compare. It's the same stuff, right? The scrambled eggs were ok but weren't any better than the large warmers of eggs you might get at a hotel's free breakfast. The food at Eldersburg tastes fresher & they're fluffier & just delicious. French toast in Eldersburg is my favorite. // They have had a some hostess issues in the past few months but I think that's just a low staffing issue that doesn't appear to be the employees' fault. (Twice there WAS not host/hostess, just the wait staff trying their best to fill-in.) But the wait's not that long & once you're seated, all's well!! read more

Forgot to take photos, but the Poblano Avocado Omelette was TO DIE FOR. Delicious. Side of pancakes made it even better. The appetizer sampler was just okay. Not a fan of the onion rings and the chicken tenders were a bit small, BUT the mozzarella sticks were great!! Server was named Keelan. He did an okay job but I felt like he was managing too many tables and forgot about us/didn't have time to give us full attention. Nonetheless, our meals were delicious, he got us a to go box, and we gave him a decent tip. I'll be back at some point for sure! read more

There's definitely a change in staff, which has made all the difference. Customer service was awesome, so I'll definitely return to this IHOP location. read more

Went in one morning and was distracted looking for my ex-husband and my kids, who were already seated somewhere. Hostess must've said "good morning" to me but I didn't have time to process it. It's important to note that I was not in any way rude, just preoccupied. I started to say "good morning" back to her and before I could she says to me "you could say Good Morning you know" in a nasty tone. Give me a chance lady. If you get that nasty that fast (over nothing), maybe being a "hostess" isn't the right position for you? Food is mediocre. Most of the servers are pretty decent. Anything beyond basic breakfast food is a crapshoot. read more

Seated pretty quickly for a Sunday breakfast, but the place was still very loud. And, of course, the food never looks like the pictures in the menu. (Very skimpy on the fruit.) Waitress and staff were very friendly though. Decent prices too. read more

My first time dining here was this past weekend, but I will be back. The restaurant was clean and the staff were friendly. Our waitress not only did everything she was supposed to do and more, but she did it with a smile! She did everything I train servers to do. The food was cooked to perfection and yummy. read more

Skimpy portions compared to other IHOP restaurants as we choose to split a meal. Waited forever for our omelet. Service was friendly.

Very quick service. Good food. New restaurant with all features top notch. Had the steak omelette, a little sort on meat. Otherwise well done. read more

Was seated at 10:15am it is now 10:40 still waiting for the order. This is not the 1st time this has happened.

Our waitress kept ignoring us and we had to ask for refills even though she kept passing our table.We asked for mayo when she took our order and again when she brought our order and we still had to ask a third time! 10 minutes later she brought one small container for two of us. We won't be going back. read more

Imagine this, friday night, your looking to have a good time tonight! You decide restaurant night with who ever friends, gf, co workers, family, in my case gf. You walk in, you expect what? Noise, smiles, music, awesome food, good drinks, all that (at least 40% of what tv ads make restaurants look like) I walked in to this iHop on a friday night.... What.... The.... @$&$....... first bad sign of a restaurant is.. no customers.. then again you cant judge that bad right? Maybe its a bad night, we sit, before hand customers were already sitting, and 1 family ill add they were the only ones there... and they literally told us "we thought they were closed" ohhhhk strike 2.. then the cook is mopping... before we even got our drinks 100,000% unsanitary you are under no circumstance to EVER do that with customers around here's exactly why... if your like me and have worked for hard ass restaurant managers.. your picky on a lot.. well.. i learned early when a customer smells bleach LIKE I DID and it smacks them in the face... strike 3 we were out.. if theyre manager wants to say "its memorial day weekend" chilis right next door was lit the hell up (went there instead) you would have thought this place was a library.. See here is what i dont get, the staff? 6/10 no where near good but not the worst. But see, a typical server is in college or just very good at their job and has a career out of it, i hate being apart of this lazy excuse of a generation because for those of you in college that want that "money" you destroy a place like this and there is so many of you to the point your manager gives up and shame on the management too, there is no reason you let kids run your place and that is exactly what happened here. Congratulations to the staff getting by living with their parents, not giving a damn about their job a job is sometimes a stepping stone, but if you fall through a step and it breaks, your still at the bottom of your climb. Im 20 and work my ass to the bone for everything i have and to see people my age dragging along ruining businesses left and right? Its all easy now but give it time, itll catch up to you. Im sorry to say but a restaurant on a friday night is expected to be packed, management if your reading this you know im right, you guys have to bring back the passion of having a happy family and environment in your seats, get your head out of your assess and stop destroying a chain that is a goto sunday place and a go to kids paradise. You have friday nights like what i saw? Give it till your staff goes back to school, you might as well follow cause this place will be gone at this rate. Best of luck, read more

This ihop is seriously on the struggle bus. I've been here twice since it opened, first at night when it was slow and now in the morning when it was busy. Both times my family has received pretty shotty service, our first server was incredibly judgmental of my step father when he ordered more than one order of the ENDLESS pancakes. Today it took over an hour to receive our food and when we got our check we ended up having to go up to the hostess stand (full of sassy girls who seem generally miserable to be there) and have them hunt down our waitress so we could pay. On both visits our food has come out wrong and today as we were paying at the hostess stand I overheard another woman talking to the manager about the poor experience she had recently and asking for a refund. I know this location is new but they seriously need to retrain their servers and reconsider some of their hires. read more

waited 35 minutes for pacakes and a gravy and biscuts... gravy was cold and pancakes were undercooked. won't be back.

The staff there is awful and don't care.I just went there and the staff was yelling and cursing and being rude!If a customer was doing that they could get kicked out but they can do that and it's consider fine(totally no)AWFUL PLACE!! read more

I've been to IHOP twice now for breakfast and was very impressed with their innovative Omelets and other breakfast dishes. The service was satisfactory even on a busy morning. Currently my favorite breakfast joint in Eldersburg. read more

Terrible service. Terrible food. Arrived and was told 25 min wait turned out to be 50 min. They seated 4 tables of people that came in after us before us. Finally got a table, no apology for wait time, restaurant is now very empty, waiter comes takes drink and food order, brings drinks, coffee pot only enough for half cup, no creamer , waiter never came back to table, waited 40 min for food, never saw waiter tried to get attention for other staff and was ignored. Food arrives (we ordered only breakfast items) cold and overcooked, brought out several wrong orders and some we never ordered . Again no apology just brought what was missing and walked away. No refills offered for empty drinks. Waiter never came back had to get another server to get check then another to take payment bills was 56 but copy they gave me after payment just said 48.90 no items listed of what we ordered. Never saw a manager the entire time we were there. Will be calling today to talk to one and contacting I hop. read more

Went there New Year's Day. Was told there would be a 10-15 minute wait. Turned into over 30 minutes. Food took another 25 minutes. An hour and a half to eat breakfast. Food was ok. Extreme shortage of staff. Will not be back. read more

2nd try I'm done here. Cold and burnt breakfast food? Last time sent my hash back. Waitress couldn't even identify my hash, she thought they gave me scrapple it was so burnt! Ice tea tasted like dish rag water. No crowd should have known better. Not open very long am very surprised. Service was good otherwise. read more

Bad experience at the IHOP in Eldersburg this past Wednesday. We arrived after dinner time and there weren't many customers in the restaurant. There seemed to be sufficient staff to handle the number of customers, but service was very slow. The wait for our food was ridiculous. My husband's over medium eggs were over hard. The bottom slice of toast on my BLT was soggy. The potato soup was mediocre at best. My husband choose not to send the eggs back because it took so long to get them the first time. I did request fresh toast for my BLT as well as fresh mayo (as the mayo was on the soggy toast). I received fresh toast promptly but I had to again request the mayo. The waitress did apologize for the long wait to get our food and, unsolicited, offered us coupons for our next visit. Unfortunately that location regularly has coupons in local papers and mailers, so I'm flush with them. read more

We went there Sunday morning and they were packed! But we still got seated in 15 minutes and our waiter Jason was phenomenal! Will definitely be back! read more