Came in, table was sticky. I had to ask for a wet cloth and napkin to wash the table. Someone who was not out waitress got our drink order. Drinks come 10-15 minutes later and we had to ask for straws...Our actual server arrives. Doesn't introduce herself and takes our orders. We wait...we wait...we wait....we wait. We counted 4 different tables, one with a larger party than ours got their food. We had to ask for a manager...manager comes and goes to the back and within 3 minutes now we have food. It looked old... the butter didnt even melt on my pancakes they were cold and over cooked i might add. My son's fries felt and tasted as if they were reheated. The omelettes my parents ordered looked like it had kitchen scraps of meat on top. The cheese on their omelettes weren't even melted. Again COLD FOOD. Our food had just been sitting their getting cold and they tried to serve it to us for a knocked off price. ARE YOU SERIOUS! Horrible service and not even a sorry. Sorry didn't even come out of anyone's mouth!!! I would have still paid full price for the inconvenience had I had hot food that didn't look repulsive. I will never return and I will tell others to STAY AWAY. They could offer me free food and I still wouldn't return. My poor son who is 5 was angry he couldn't eat his food, my diabetic parents whose sugar dropped at the table had to leave and go to a gas station to grab food to stop their sugar from dropping. Just awful!!! read more

I cant believe I had a piece of hair in my food and the server said she can only offer me a $2,00 discount this place is a disgrace and she be audit by the human resource dept. read more

Review is based on breakfast only. Consistent and pretty good. I have had good luck with servers. Had a burger once. Never again with all the burger choices nearby. read more

I went to IHOP several days ago, first time in a long time, but it was a great experience. Our waitress was exceptional and friendly and the food was so good. Love this IHOP! read more

I was enjoying a meal at IHOP and a solicitor from America's Best was going around giving Flyers at everybody's table. She gave a minute speech to everybody about specials and how we can save on glasses. I think it is unacceptable to allow solicitors into a business when you are trying to enjoy a meal. I let the manager know and got an apology. If this is going to be a new thing for IHOP I will not be going back. To me this is like allowing a solicitor to come into your house and give you a speech or sales presentation while you are eating a meal. Poor form IHOP. read more

my sausage was so burnt and hard, I asked for strawberry and banana French toast just got some plain French toast not even powdered sugar on top just fucking plain, no syrup(asked for it) my hamburger was burnt all around the edges and so was the hashbrowns.. I honestly don't know what they did to the steak tips but they taste so sweet it's like they put syrup on it! my first & last time eating here get it together read more

Great location and service...Krystal and Gabe couldn't have been any nicer and it's testimony to the Manager as to how this place runs so smoothly. Everybody was so cordial...smiling...this is now my place for breakfast! When you treat consumer is like family.. Trust me... They'll always return... read more

It has been a while since we went into this particular iHOP. Slow service and mediocre food. This final trip, we wrapped it up when a roach ran up the wall next to the table. Never again. read more

This restaurant has been going downhill for awhile. Tonight, they had only 2 servers and 1 servers brought their child to work. We were never helped after waiting 20 minutes. No manager working, no one could help us. Not a good experience at all. read more

I got sat and I literally waited 15 minutes.. servers kept on passing me without greeting me or nothing!! 5 more minutes go by and I decide to just get up and leave. I told the host that I sat at the booth for almost 20 minutes and never got helped and all she said was "sorry" and acted like she didn't care or anything. Didn't even mention to get the manager to see if they can do anything. This is my favorite place, sucks that they have crappy service. I'm a server and would have tipped the waiter/waitress so good!!! I'll take myself somewhere else read more

I got the French toast combo. The turkey sausage had an awkward after taste but my waitress quickly replaced it with bacon. Grits were slightly scorched but edible. Overall food was good read more

This place sucks. The three times I came here the food was cold..... service was even awful each time. If you plan on going to IHOP go to the one on Dallas hwy or on 41 / Barrett pkwy read more

Food was great and moderately priced for this day and age. Sadly the service was a little slow only because it was after midnight, but Ive come before and had great service during daytime hours, so if you want to try this one come during the day. read more

The service was a bit slow although it was past midnight. However, once my food arrived mostly everything was cooked to my delight. My only problem was the eggs, they were cold and burnt on the bottom. Everything else was good and refills came fast. I would strongly recommend the IHOP in Hiram if you are looking for a decent meal at a reasonable price. read more

IHOP - Well prepared, took a while but still a quality looking meal. - Breakfast & Brunch Near Me - Hiram, Georgia

This place would get 0 stars from me if it were an option. Customer service there is garbage. Just straight disgusting. Nothing is organized. Nobody ever wants to try to help the customers. I waited an hour and a half on an order I was told would be ready for pickup in 5-10 minutes. Honestly believe that my order wasn't put through until I got there. People who came in to place an order received their food before I did. Then my card was charged incorrectly. When I informed the staff, the manager came up to me very loud and confrontational saying that she charged the card correctly and that I need to wait for the account to fix itself. I told her that I was looking at the account and that I was charged more than I was supposed to. She just kept repeating herself saying that she charged the way it was supposed to be charged, then walked off. Very rude. Very disrespectful. Then after all that waiting, my order was wrong, so I had to wait even longer for them to fix it. Once I finally got the correct order, my food was cold. I'll never eat here again. This place needs new staff and new management. By far the worst customer service I've ever experienced. I would highly recommend that no one go to the location in Hiram. read more

We ate breakfast there yesterday morning around 6am. Melissa was our server and gave us amazing service. She was friendly and professional. I wasn't sure how the food would be but we were pleasantly surprised. Everything was absolutely delicious and cooked perfectly. We look forward to going back read more

After a 10 yeqr hiatus I figured I would give IHOP another chance ...WRONG!!!! its still a not nice place to eat. First I am seated at a table that was still wet and wet butter smeared over the table I had to request some one re wipe the table. The server/waitress(whatever is politically correct) was real nice however the food wasnt. The fruit that was ordered looked frozen over and watery so she offered to return I declined because being in the restaurant business not always a good idea in places like IHOP. Next the meal comes out ...eggs were runny and very unappetizing. So I declined the whole meal altogether offered to pay anyway but could not bring myself to eat it. Now heres my question does IHOP CEO or President or even the owner eats at his establishments...he cant possible because this IHOP all over. But I allowed someone to convince me that IHOP Had improved in service and quality........WRONG on so many levels. I have a saying in the restaurant businesa and it is I might eat garbage when I have to and I will dig in a garbage can to get it but what I will not do is have it served to me in restaurant and expected to pay for it. And I dont care who you are in this world we are all consumers first so give people what you expect to have and I doubt any of the big people expect to be served subpar food. But thats my fault eating at a big chain like this...My Bad... read more

I always enjoy eating at Ihop especially during the all you could eat promotion. However I found that this time it was different. My waiter BRITTANY wasn't happy about given us the second round of pancakes. When asking for the pancakes she didn't seem thrill at all. I'm pretty sure that the founder and or CEO wouldn't be please to know that their employees isn't willing to please the customers during the promotion. Smh will not be returning. read more

I am a member of the Hiram High School Band of Gold. After our competition on the 20th, some members of the band decided to go to Ihop to eat. After being seated, the staff refused to serve us and accused the Band of Gold of stealing over $200 in food (unpaid tabs) a month and a half ago after a football game. After talking to the manager the story changed from $200 to $400 in unpaid tabs. They also said that they had contacted the police and the school about the matter. I am quite honestly appalled that they would treat us this way and slander our program by calling us thieves. I would also like to say that the Buffalo Wild Wings down the street was extremely accommodating to our large group and gave us excellent service. I will NEVER go back to that Ihop read more

This is the most disgusting restaurant I have ever been to. When you first walk in, the waiting area smells strongly of mildew. We were seated fairly quickly (Thursday morning I would hope so) but the table was not even wiped down. Our server was friendly, however seemed overworked. They were clearly under staffed. My shoes stuck to the ground, syrup I guess. It took almost an hour to get out food. Out poor waitress apologized and brought my son some fruit while we waited. The drinking glasses were dirty. Once our food finally came we finished quickly and left. I still can smell the stink of that place. I also got an awesome upset stomach. Safe to say I will never eat at this place again. read more

Don't go here unless you like overcooked food that comes with extra protein on it in the form of flies. My complaints were brushed off and I was brought a recook 30 minutes later without being offered to have the meal removed from our bill. Management refused to show his or her face even after we requested them. Complaints to corporate via email was also a big brush off with a fake apology. Avoid this place if you like good service and good food, because you don't find it here ! read more

It is illegal to segregate service dog handlers from the rest of the public because they have a working K9 with them by law. It is the same as segregating someone for race, color, sex, religion, etc. This is part of the Americans with disabilities Act look it up on the ADA laws. This was done to me today. When I enquired about my seating arrangement, not one or two came but three, and which I was told I may choose with a sweeping hand motion over the empty tables any one I would like to choose pointing towards the unused area but not towards the rest of the population, I had complained that section was empty and cold, I was also offered a sweater from one of the wait staff, I was also wearing my own sweater. I was not offered a table within the area with the rest of the customers, the path to them was blocked by all the staff so no one could hear or witness my objections. My service dog is a German Shepherd who is highly trained and has been my partner for 7 years assisting me for medical alert, wheelchair assist tasks, mobility assist, and physical tasks. He remained silent under the table clean and well behaved as always throughout the visit. I video taped my seating area and the situation for documentation. read more