The food was delicious but I lost my appetite once I seen roaches crawling on the floor and wall.

Food was great. We usually order the same items as we like it the way it is done. Our waiter Brandon was great. He took the time to listen to my husband patiently as my husband had a recent stroke and he talks slow and loses track of what he is ordering. Ambience great as we were the only people there and we could hear ourselves think and talk. We really like this IHOP. Our ticket number was 434392107471019 read more

I am going to review my meal as I sit in the restaurant because things are just that bad. I had to sit myself because my waitress (I was informed that her name is Nora) is oblivious to what her job is. She asked me for my order after I had been sitting for over ten minutes without a menu which she was suppose to provide me when I sat down. I received my meal which was timely delivered. Omelet was a mess. No extra napkins or other condiments that were requested was left. Nora passed my table at least ten times without checking to see if anything was needed. I literally had to call out to get her attention. I asked for a to go plate for leftovers and was given the only size they had which was small. A smart person would have provided two of the tiny containers. I left a majority of the food behind. The only time she acted remotely attentive was when it was time for me to pay the bill and tip her. Today is just not her day to get a tip from me. Coffee drinkers: bring your own sugar because IHOPs is wet and clumpy. read more

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Had a simple egg, bacon and hash browns breakfast. Scrambled eggs were watery and tasteless. Hash-browns taste like cardboard. Couldn't have been worse. Horrible!! read more

Went there early for the $2 $2 $2 Deal and walked right on out! It was over 16 customers sitting waiting to be seated for service & they said they were waiting 20 minutes in an empty restaurant. Only 1 employee working the front & serving. Went to Deny's instead. read more

Excellent meal and service. Waiter was very pleasant. Very clean. kind of tucked away from other businesses. Visible from I-95

Good service despite being understaffed. My sunny side up eggs looked raw. Our food look less than 20 mins; there was only one other occupied table. read more

IHOP - a plate of pancakes, eggs, and bacon - Breakfast & Brunch Near Me - Lumberton, North Carolina

It was late and most places were closed so we had no choice but to come to IHOP. What we didn't know is that it was also prom night so it took some time for our food to come out as the prom kids were taking over the place still all glammed up like they came straight from prom to IHOP. Our server was awesome. It's hard to keep a smile on your face when people are running you ragged but she managed. I didn't want anything heavy because I was still full from earlier so I just ordered a belgian waffle with bananas and tea. Both were good, nothing exciting. I'll keep this place as an option when I'm in town but I'll check to see if anything in town is going on. read more

IHOP - Belgian waffle with bananas - Breakfast & Brunch Near Me - Lumberton, North Carolina

I have been going to IHOP at least once a month for the past 4 months. Each time my order is not ready. messed up or missing items. One time I waited for my order so long that people that came in after me to dine in were leaving. I saw the manager, and she tried to blame me for being late to pick my order up. How? read more

Food is ok, but either they are always short-staffed or their employees don't care. Woman posted a sign saying "take out orders only" while I was standing in the lobby. ALWAYS a super-long wait for food. Always. read more

Ordered my burgers (2) for pickup. Service was slow & stood in line waiting to be acknowledged for 15-20 mins, only to watch the server take her precious time retrieving my items from the window. Needless to say the burgers were cold & fries disgusting. Not to mention the burgers lacked flavor... how does a burger lack flavor?! Wasn't worth posting a pic but for those curious to know, I purchased the classic w/bacon plus avocado (in which there was 3 mini slices on each burger). I won't spend another hard earned coin of mine here... read more

Our server, Crystal, was good but the kitchen was very slow getting food out. No one at the table particularly enjoyed their meal. The big steak omelet I ordered was very bland and the meat in it appeared to be a dry, chopped up hamburger patty. We're locals that have eaten here infrequently over the years and the only food here that has ever been remotely decent was the pancakes. ANY other breakfast it town is better, including fast food. read more

Ordered online waited 1hr to pick up still had to wait 10 min at the counter then another 30 min.They over looked the online orders poor service, read more

We had a party of 6 and was told there would be a 10 mom wait. 40 mins later and 15 people ahead of us we still weren't seated. We asked for an approximate wait time only to be told they didn't know. I refuse to eat at this location again. I understand COVID but there was a group of 6 and 7 ahead of us that was seated with no issue. We asked if we could do 2 tables of 3 if that would be easier but still got the run around. I have no issue with waiting a few extra minutes however, not 40 minutes with no estimate of additional information. There were nowhere close to the 123 person posted capacity in the restaurant, unless there were at least 75 people working in the kitchen. read more

It was just bad service lazy food lazy would not recommend but on thing they did do is make the food fast

Pretty good chain. Really clean and new. Service was good. Food was good and I'm usually weary of IHOP's but this one is a decent one. So eat up. read more

We stoped by on 5/31/18 @ 7:04am. Kayla was so nice she listened and got our order correctly. She constantly came and ask how is everything and how was our food. Also asked us several time can she get anything else for us. I was well pleased with the customer service she gave to us. I am from Kissimmee, Fl and we seldom get excellent customer service like that. We gave her a $20.00 tip but she deserve more. read more

Let me tell you something My Mom loves IHOP!! especially this location. I mean the staff know her there. Every IHOP usually drive me nuts because the wait time is ridiculous but not this location. Even if your waiting they keep you up to speed on how much longer you have and I appreciate that. The food is good but I really appreciate the staff and how they treat my mom. read more

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The food was good but our server Whitley really makes our visit awesome we ask for her every time you never have to ask her for refills or any condiments and she's hilarious! read more

this Ihop has terrible service. I have been here on a number of occasions and the same thing always happens! I am always in the lobby for more than 30 minutes waiting to be seated and on top of that I have to wait a long time for a waiter to even greet me at my table and serve me food! then by the time I get my food it is already cold. I am so disappointed and will not be returning. I do not recommend if you are trying to be in and out of a restaurant because you will definitely be waiting here. This terrible service is consistent and it's absolutely ridiculous. read more

Properly staff your restaurant they never have enough people on the floor to wait tables

This is the worst place ever. We waited and still are waiting for our food for an hour. We didn't get our drinks until 15 minutes after ordering our food. We're so hungry and they keep on making excuses about why our food is not out. We are never coming back here. Update we just walked out with an other family that didn't get there food either. read more

Don't listen to the 1 star review mostly thoes people are karen and want everything perfect I really recommend this place they give my family and I a good service read more

Literally 0 stars if I could. My waitress, was extremely rude, and greeted us with "What so you want". She had her headphones in the entire time and was talking to somebody on them while at our table. We weren't notified that they were out of most of our order, which she and the manager seemed to not care and just gave us pancakes instead of what we ordered. Then, she had the audacity to hold two of the plates of pancakes on her breasts (pancakes touching her shirt) and still placed them in the table. We asked her to take them back and she just walked off. Literally the worst place ever. Would not recommend. read more

My wife and I were traveling back from Myrtle Beach and stopped in for breakfast. We know IHOP and know what to expect, at least we thought we did. The food was about 1 star above normal IHOP, but our server was at least 2 stars above anyplace else! Priscilla was so friendly and attentive we could swear we were at home or visiting relatives. Coffee right away, food quick, multiple checks to make sure we didn't need anything else, but then when we paid came the topper. I've never had someone ask if we would like coffee and water to go for our trip, which she brought right away with a smile. Definitely above and beyond and very much appreciated. If your leaving Myrtle Beach, just passing by or live in town, this is a place to go! read more

Waited 25 minutes to order drink and 50 minutes later still waiting on food. If you stop here find somewhere else to eat. Bad thing is no one here. But waitstaff was still try her best so don't think it was her but she tried her best. 52 minutes for pancakes. read more

I regret not taking a picture of my omelet before devouring it! The Colorado is oh so good! Lumberton iHOP under new management. Y'all can come on back, it has a totally different vibe. Clean too. read more

Amazing energy in this establishment. Service began slow due to COVID precautions ensuring proper distancing and ensuring tables were pristine. Once seated felt like real down-home living. read more

First the good: The waitress was very nice. The food was not horrible. The rest: Ridiculously slow, probably understaffed in the kitchen. The dining room is FREEZING. A lady at another table asked if they could turn down the cold air and a staff member said they had to keep it cold or the floor sweats. What?? That seems like there's a larger issue. The booth they sat us at first was so warped that there was a good three-inch difference in the height of the table's outer edge compared to where it met the wall. It was bad. We were worried our cups would slide away. When we asked to be moved, we got another warped booth table that was only slightly better. When the food finally arrived, the chocolate chip pancakes came with the chocolate chips on the side, which is weird and not how it's supposed to be. In the past, they've forgotten the chocolate chips completely. I want to like this place, but it's always a less than good experience. read more

They say you can't screw up breakfast ... Whom ever said this hasn't been to iHop. The food was horrible. "Chocolate" pancakes that are just darker brown pancakes. Southwest Club that is a tasteless pile of mush. Who makes a club without bacon? Service was interesting. My waitress said have a nice day, but never smiled once. The entire visit. The manager was a clueless guy that stopped by to say hello when we first came in, but if this is how is manages ... Save you money and go else where. read more

Customer Service is great! Waiter was very friendly and patient. Food on the other hand was not so good, it took 3 attempts to get my food prepared correctly. Then I got up to go to the bathroom the bus boy picked up utensils and trash from the floor and placed it in my food I assumed he thought I left. All my personals were in my seat, and my plate was full....No lunch was not amazing. I dont think I'll visit again. read more

IHOP - Breakfast & Brunch Near Me - Lumberton, North Carolina

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Lowkey we got stranded in Lumberton for 3 hours after our bus broke down and IHOP showed up for us. They let us hang out the entire time and didn't say anything about how half the group was passed out in pastels post Carolina Cup. The waitress even let us use her phone charger. Typical IHOP food but stellar customer service. They turned a bad time into a great story. read more

We stopped on both of our drives from Jax to Raleigh and found it good on both of times. Not only the food was upto the expectation but the atmosphere is always refreshing which is needed on long drives. On out first trip our server ( the lone male server there) was very cheerful and helped us greatly in choosing our food. By mistake he brought two shakes while we ordered only one but he assured me that he'll take care of that and he didn't charge it in the cheque. Second time too the food was great and we got refreshed after 6 hrs of drive. I recommend this place to all who are traveling on I-95 around this area. read more

Excellent food, every time j come here u have a good experience wth servers. It isn't a place to go for a "quick, fast and hurried" breakfast but the food quality surpasses the traditional Waffle House or Huddle House. It's located right off of I-95 which makes it easy for travelers to visit, plenty of parking for larger vehicles or pulling trailers, etc. I suggest the chicken and waffles or pecan pancakes. They're amazing. Every omelette I've eaten from here is huge, and full of flavor. read more

I've only been once, it was a few months after they had opened. Went inside to waited for almost an hour. Sat down and the egg tasted like rubber. Terrible experience and I never went back again. Prices are extremely high for their drinks. read more

Came here after driving for 11 hours straight. Ordered an egg white omelet, was served regular eggs. My boyfriend asked for no tomatoes and got tomatoes. And to top it off, all of our food was cold. It sucked. We felt bad complaining so we just ate it but I would not recommend coming here. read more

This IHOP is our go-to restaurant after late night events. Usually, it's OK. But last night, although we were seated immediately, no waitress came to our table for 20 minutes. No drinks, nothing. People who came in after us were greeted, had their orders taken, and had drinks while we still waited. I finally said something, and a waitress came over. I made sure we ordered food and drinks at the same time. Then, there was a delay in the food. Although the waitress came by twice to tell us our food was coming, it was a long time. And when the food arrived, the eggs were undercooked, slimy, and at room temperature. The only thing hot was the toast. As well, the manager checked with all the other tables in our area, and didn't even glance our way. But you know what? When it was time to pay, they were right there. read more

I usually love IHOP but after my last experience I will never go back to this one. My family came after church on Wednesday which is usually a busy time for a good restaurant. Not this one, there was only 2 other occupied tables. Which makes it even more confusing as to why our meal took soooo long to come out. My son ordered Coke and they were out. I ordered Dr pepper and they were out. The table was still wet from being wiped down. We never got our drinks until the food came. We had no silverware. I had to go to other tables to get it myself. The Waitress gave no straws until we called her back. The Waitress dropped all the straws on the floor then picked them up and put them on the clean napkins. Halfway through my omlette, sprinkled with burned ham on top, I started tasting pancakes. I flipped my omlette to see pancakes were mixed in with my omlette. Avoid this place! read more

We go to the ihop in lumberton the foods always ok but our server Whitley is the best part of our experience she's so awesome.

Very friendly and helpful server AJ was wonderful. He knew the menu, made great recommendations and made sure that we had everything that we needed. The food was perfectly cooked and delicious!!! We are traveling back home but will definitely return on our next trip to Myrtle Beach!!! read more