Ordered a steak omelette with toast, hash browns for a different omelette and no cheese or tomato on it secondary to dairy allergy. Came with tons of cheese, no roast and no hash browns. Won't be eating here again. read more

IHOP - Breakfast & Brunch Near Me - Roseville, Michigan

I don't eat out often anymore but guess I need to check reviews first before I go. Stood in the lobby waiting to get seated for quite sometime. Once we we're seated didn't see anyone for 15 minutes so we finally got up and left. First and last time visiting this establishment. read more

Service was OK. Returned order three times just to get an egg white omelette. Wait staff complained about job, each other, schedule, and more. Patrons at another table shared same view. Condiments containers were sticky. In fact, do sticky I had to wash my hands. This may be my last visit to this restaurant. Very D-I-R-T-T-Y. read more

Omg........the Service in this IHOP has gotten worse over the years, but Wow! This was bad. We were sat immediately, only to be neglected for 20 minutes. We our waiter finally showed he told us to hang on while he cashed out the only other customers in the place. He came back, took the order and disappeared again. 5 minutes go by, no drinks, no water, nothing. I finally comes with water forgetting the juice. Tells us he "ain't got no coffee made". Another 20 minutes food comes, made wrong of course, still no coffee. Send the food back, finally coffee comes. 10 more minutes and the food is still wrong. I eat half and pay. This was IHOPs last shot. Adios read more

Waiting list is ridiculous. Needed seating for 1 person. They told me I had to be on waiting list for 20 to 30 minutes. Then told the people behind me u that there was a 15 minute wait for their party of 2. That is bullshit. How can people that got on waiting list after you get seated before you?? Seating thier friends first read more

I would give this 5 stars for our awesome waiter and delicious breakfast melt. But I need to explain how poorly this place is ran. There were more people waiting for a table than there were seated. NO JOKE. I was told the kitchen was backed up. This place needs new management. I watched a bus boy take more than 15 minutes to bus 2 tables. And he never finished either table. He was all over the place. The greeter or "hostess" was running around like a mad woman taking phone orders, running to kitchen to get carry out, trying to greet people and screaming across the restaurant as she's running from kitchen to lobby. All while the manager moaped around like Eeyore. I would be embarrassed watching my staff run around while he did nothing. Overall food was great and I ended up tipping our waiter half the total bill just for being super attentive and friendly during the chaos. read more

1:30pm on 7/9/19, and there was no hostess to greet you, and only 2 waiting tables. There were empty tables, and a lot of dirty tables. 3 people ahead of us and there was a 20 minute wait, according to the people that have been waiting. We ended up leaving. This one really went downhill. read more

My fiancé & I just stopped in for Sunday breakfast & we stood for over 5 minutes watching the wait staff. A few even looked our way, but no one could be bothered to seat us!!!! We left & took our business down the road!!! read more

Placed an order on door dash at 1:03pm on 4/28/19 and order arrival time was pushed back several times. Did not receive order until around 2:15pm. Most of the wait time was the door dash representative waiting to receive food from restaurant IHOP in Roseville, MI on Little Mack. It took so long, I called the restaurant to see what the hold up was. Only to be informed by the manager that the kitchen was "backed up". Door dash representative later informed me that ihop location actually lost order tickets and was not sure what orders belonged to which patrons. This location has the WORST customer service I have ever experienced from a restaurant before. Aside from this particular experience with doordash order. I have gone to this location physically with the expectation to dine in, to only be greeted by no one in the hostess area. Several employees were aware of waiting customers in greeting area yet no one made an effort to greet and seat customer. When a few minutes had passed and I realized no one was on their way over to seat us, I called the store to get someone's attention to come over to the hostess counter. Yet again several employees acknowledged the ringing phone but no one made any effort to answer phone. My party eventually left and went to another restaurant. I was so flustered after this experience with door dash that I attempted to call corporate office but was closed due to Sunday. This location needs to undergo some changes and improvements starting with management. I will NOT be ordering from this location ever. Finally received order from door dash and we were missing a part of our order, cutlery, and condiments. read more

I ordered food from the 13 & Littlemack IHOP through IHOP.com and it was TERRIBLE!!! All of my food was cold and tasted like it had been sitting out for a long time - which it had been! It took almost 2 hours from the time I ordered my food to when I actually received it....And I only live 2 miles from IHOP. I had to call IHOP 3 times asking where my food was and the manager tried to blame it on Grubhub. But, IHOP never sent my order to them. So my food was just left there sitting out for a about an hour & half. I had to argue with the manager about them remaking my food even because I didn't want food that had been sitting out for that long. He said they would remake it, but that was a lie. My entire food order was cold and it looked & tasted terrible. IHOP didn't remake anything. The manager just said that and then just reheated my old order that had been sitting out & gave it to me anyway. TERRIBLE!!! read more

Yes June 4, 2019 I have breakfast and IHOP on little Mack in Roseville Michigan I had a friend of mine with me we waited 30 minutes on most to be waited on and then after our order was made we waited another 30 minutes to get our order the pancakes were not hot the meats were not hot it just wasn't a great breakfast for me would I come back here again probably not read more

Place was very bad people took forever to get my food place was freezing my eggs look liked they had just been defrosted I do not recommend coming here unless you like being cold along with your eggs read more

When I went to IHOP the waiter was very rude and his service was terrible!! At the end of the service he took it upon himself to tip himself off my card I was very upset read more

Restaurant is overcharging by about 50% per meal if you order through grub hub and they cancel your order if you use door dash where their prices are accurate. read more

We were excited to take the kids there for some pancakes. The place was a disaster. Waited over 25 mins for a table. Service was super slow. My fruit was missing when it came out. The place was dirty I almost didn't even want my kids to touch the syrup containers. I know they don't have a ton of control on the clientele but honestly I lost most of my appetite just with that. We will not be back read more

I haven't been here in forever. The service was amazing. (Thanks Tyler) The manager came around and checked on everyone. Food was amazeballz! I had the strawberry banana french toast combo. I just wish they had flavored creamers. But Tyler did offer us flavor shots for our coffees. Im normally a Bob Evans woman but I will add them to my favs. read more

The only the best breakfast is pancakes or waffles. I'm come every morning and afternoons and special occasions. Who ever tried Blueberry Lemonade Pancakes or Belgian Waffle so good and deliciously?! read more

This was such a great dining experience. Staff was exceptionally friendly and accommodating, food was delicious and generous in portion, and price was fair. So glad we stopped in on a Sunday afternoon! read more

This location is so disappointing it was a 25 min wait for a seat even though there was like 15 tables open. Then they finally sat us and it took them 25 minutes to come take our order. At that point we just left. They need all new people. read more

I always come to this location when I'm in town. The service is usually average to say the least, however, today we were pleasantly surprised with the level or service and courtesy from our server and hostess. I didn't get the hostess name but our server Bre was amazing. Yes the wait was long to eat but it was worth the wait as the food was also delicious. I guess we got the right crew on the right day! Keep up the good work guys. It's much appreciated. read more

My wife and I arrived shortly before 3 PM on Friday (Sept 15, 2017). Waited at the 'Please wait to be seated' sign for over 5 minutes before anyone paid attention to us. (I'd already dialed the restaurant on my phone and was waiting for their phone to ring - 'are we ever going to be seated?') We were placed in a table and then completely ignored for another 10 minutes. No water, no menus, nothing. Had to go find a flag down a waitress in order to get someone to wait on us. Not Good :(. Waitress was nice enough, but service was miserably slow and the food was only so-so. IF the place had been busy, I could understand but there were fewer than 10 patrons in the whole joint! They said it was because of shift change and no one knew what was going on. Poor training and lack of customer care I say. read more

Literally never answers the phones when I try to make a carry out. And when they do answer, it takes over an hour for the food to be ready even after being told my order will be ready in 20 minutes or less. Very unprofessional establishment. read more

Was there 3/4/202, at this point the Corrona virus was in the states. manager who was expo was touching face and other parts of body and then the food. honestly there have been issues here for years with service, speed, cleanliness and food. I have called and emailed, nothing changes. hall road is a tad better, but not much. been there a ton, stay away read more

Great energetic waitress. Very satisfying cupcake pancakes. Good experience despite many time going to other ihops with long wait times

No manager in sight waited two hours just to receive our food and it was cold we didn't even get our sides the service was just horrible if I could I'd give 0 stars read more

Waiting time sucks!!! Food was cold. They need more staff and make sure tables are cleaned first before customers comes in. Last time I was here. Table was dirty and sticky from pancake syrup. read more

Look, it's IHOP. It's the International House of Pancakes......not the International House of Prime Rib. If your expecting tuxes and maitre des, go elsewhere. Obviously the pancakes are good, but it's the crepes and omelette I love. The service at this one is pretty good, food is above par. A good stop in my opinion. read more

The food was great, but the service was REAL RATCHET! We waited an whole hour just to be seated in the back of the building with the breaking staff‍ They were loud to the point of hearing the bus guy state how he put 10 dollars on a lottery number a (four digit) and if he would've hit he would've won 5,000. ‍Huh? They were so comfortable to the point that a few curse words slipped out. The I was charged 9 almost 10 dollars in gratuity when I wanted to make a point not to tip bs service. When I complained to the manager she looked so tired and fed up herself. read more

Unfortunately today will be the last time I eat at IHOP. My friend and I had breakfast there today and the service sucked. The waiter acted like he was doing us a favor to serve us. In addition, my friend ordered a speciality drink. On many visits refills were given. The Manager, Judy would not budge in believing her this was the case. Overall bad customer service. read more

IHOP, do you even read your reviews????? This experience was the worst experience I've ever had at a restaurant. This place needs a serious evaluation by its corporate. Right off the bad I'm blaming all the managers, they walk around aimlessly while waitresses are taking 15 min to get drinks to a table (which happened to me) any time my server left she wouldn't be back for at least 15 min. I'm not going to start blaming serves because i know how it feels to be stressed out with serving, ESPECIALLY if the scheduling manager have only two servers on around 6-8ish which is normally dinner rush???? I looked around me and saw all the tables staring around wondering who is running this place. It's ridiculous scrolling through and seeing how many 1 star reviews there are FIX IT!!!! read more

There is always a long wait, no one is sitting in the restuarant, no servers they claim, been there a couple of times same excuse. Today they came out twice, we are cleaning off tables no one was in the restuarant no dirty tables, do not waste your time going here for breakfast you will be waiting until lunchtime to eat. read more

Just stay away!!!!!and if you don't and you get the worst experience in your life. I'm knot kidding just read all the reviews. And if you do choose to try it and you find yourself really upset befor you even leave don't bother saying anything to the manager.that won't help. And don't bother writing the headquarters that wont help eather. Been there. I'm adding this tip because IV tryed it twice. Sham on me. But my daughter just told me she and her friend just ate there. She said dad ihop is just bad all all around. read more

The food was amazing. The service was not good. The waitress took five tries to get water. I had no spoon to mix my coffee. The waitress had no smile and looked like she didn't want to be there. read more

Not worth the trip. I took my grandchildren out for lunch. We waited 20-30 min for a table even though there were empty tables available. Waited almost an hour for food that came lukewarm at best. While waiting my six year old said everyone is being served but us and my stomach's grumbling lol my 10 year old said the one my daddy takes us to is fast I gave the 2 stars because the waitress was nice but only after I said we were about to leave and go someplace else read more

Sat for 30 minutes and waited for a table, when seated there were PLENTY of tables we could've been sat at. They were not busy at all. Waited about 10 minutes to be greeted. and another 10 for drinks. We had no silverware. and the host was just all over the place. seemed like she had no idea what was going on and was just kind of rude overall. i can see why this place only has a 2 star rating. sad to see it's decline. read more

THIS IHOP IS OUT OF CONTROL!! DOES ANYONE FROM CORPORATE EVER TAKE A VISIT? The placed is ALWAYS sardined through the waiting room, so you would think they would have at least DECENT serving skills, however my main concern is carry out. There has not been a time where I have ordered carry out without having to go back for something. Usually I'm sending someone who's in route so yes, they could be checking our order, but nonetheless.... WRONG. EVERY. TIME. Nobody's perfect sure, but upon return for the remaining items, there's a hassle if are we sure we paid for the items, and if it went through on the bank end? Ummm HELLO, you gave us all the food, and need drinks and fruit.... But now you're not sure if we've paid...? I'm already inconvenienced pretty heavy, so, can you please get my meal right so I can go home and eat. It's pretty disappointing that I now want to stop ordering here. You guys gotta do better. read more

I always have excellent service when I'm here. My normal waitress Niko is out on maternity leave but Makayla is doing a super job so far. read more

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This is the worst ihop I've ever ordered from. I asked for a 32oz pop and they gave me a 12oz only. On top of that all, i ordered fries and there was only a handful amount in there. This place is garbage, and their employees are complete garbage. I don't suggest anyone to order anything from this horribly managed place. read more

This location is a great! place to eat depends on the hours you go. If your going on weekends (Saturday or Sunday) go early around 9:00am or late afternoon's around 5pm. The service was an excellent experience for me. Great staff and fast service. I recommend this place to everyone. Come and enjoy! read more

Saw a commercial for cereal pancakes..... I was hooked. That is , until I came across this establishment. Let's just say I would rather be effected with the corona virus, Zika. And Black Plague than ever eat there again. The overwhelming fragrance of skunky weed should have been the tell tell sign of, "get out now", but the cereal pancakes plastered all over the windows kept me believing it will be worthwhile. There really isn't enough words in the English language to describe the miserable experience my group and I had dinning here. Food was atrocious and the service was somehow even more horrendous. However, the real "icing on the cake", or therefore lack of, was we were give 1 water to wash down that heaping pile of chum we were served. 1/5 do not recommend.. read more