My friend and I came here on a Saturday afternoon to test out couches. I haven't been to many IKEAs, but I imagine that this one is standard. The showrooms are on the second floor, with the first floor being the warehouse and some smaller household items (ex.: lamps, side tables, plates, etc.). We had a few questions and spoke with a few different sales associates. Some were very helpful, and others were a bit unclear with their answers. We also paid a visit to the bistro on the second floor, which was good and affordable. read more

IKEA - Kitchen & Bath Near Me - Brooklyn, New York

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SAD TO SEE -Blatant racism towards whites in the dining hall- Black cashier strolls off as we approach to holler at a co- worker , repeatedly asks is that it as my food gets cold - and he laughs at the whole situation . Minimum wage 30 something employee. Good job read more

The store is a nice layout with various showrooms. On the topic of the Cafe & Restaurant, the food is a affordable low prices. The swedish meatballs and delicious. The mashed potatoes lack any flavor. And the service to get through the line is unbelievably slow and painful. That being said, when you're in Ikea, getting the meatballs is part of the experience. Also I was pleasantly surprised that this store has oatmilk for the coffee which is free for Ikea members! And for $1.49, the gooey chocolate cake is fudgy and sweet. read more

IKEA - Swedish Meatballs, Gooey Chocolate Cake - Kitchen & Bath Near Me - Brooklyn, New York

IKEA Brooklyn is a large store with everything you would expect from IKEA. Needed to help a friend look for plant, and office accessories for their new office. Because I refuse to pay the higher prices for goods that have been marked up, and grossly inflated due to tariffs. I chose to window shop, and look at ordering faux plants from other sources that are tariff free. IKEA has great items for your home or office, although the prices are much higher that they used to be. 5/3/25 read more

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12 years later, service and workers are still the same... useless and unproductive, unprofessional. If there are any management and see how they operate here, everyone will be lay off. Avoid this location if you can. read more

Super fun spot to spend a day! there is a very convenient bus that takes you to Ikea (though i've also heard there is a free ferry). It's massive inside and you can spend hours looking at and trying the furniture, as well as a great spot for stocking your kitchen. We got a bit peckish after browsing for a while and also really enjoyed the restaurant and swedish meatballs. There's a ton of novelty in going to Ikea and will definitely be spending more time here! read more

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IKEA is like purgatory ... But with Swedish Meatballs. There's so many good things but also a lot of room for improvement. Overall, I'm a fan but would love it if they addressed the downsides. Pros: - A wide variety of furniture and home goods at various price points, designs and aesthetics. You can even get a fridge, dishwasher or microwave - not that you should. - The quality matches or exceeds the cost, good value - Kinda fun seeing the different rooms and how all the decor elements tie in. Great for inspiration. Cons: - Returns can take forever. I waited for an hour on a weekend. I could've ran the maze twice. Definitely recommend returning stuff on a weekday - The cafe selection is now meh. Hotdogs with no condiments, pizza that looks unappetizing ... No bueno. The cinnabuns are still good though. - It's sometimes hard to navigate without having to endure the maze! After walking 10,000 steps, you'll more than likely have to deal with an immensely long line for checkout. read more

Brooklyn IKEA is in Red Hook, Bklyn, but has all the amenities of any other ikea. I live in Manhattan, so I took the 40 min ferry across the Hudson River. It's faster than taking the train & #61 bus to the last stop which will take an 1 hour 1/2 ride based on where ur coming from. Ohhh, by the way the Ferry is FREE from the Westside - W. 44th St Ferry Terminal. Or u can drive & it's Free parking. read more

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Terrible customer service (long waits). Difficult returns process. Shoddy parts and materials. Very poor delivery experience (items missing or broken which require scheduling another delivery date). read more

It's an ikea so I have no expectations for service. This one is generally well organized, and clean. The restaurant there can be a bit slow depending on the time of day so you have to be patient. If there's any sort of price discrepancies, even if you were to take a picture of the price tag employees generally were not helpful or they said conflicting things so it wasn't even worth my time to dispute. I am willing to deal with that though to get reasonably priced and or cheap furniture or knickknacks to fill my apartment. It is better to go there on a weekday. It's not so crowded. read more

IKEA - Kitchen & Bath Near Me - Brooklyn, New York

It's IKEA. You get what you pay for. It's for those who are transitioning and only need this piece of furniture for a year or two. I came here for a bed for a toddler, so we aren't going to use it for long. Some of the beds that are less than $100 were very poorly made. It is solid wood, but without varnish or finishing, it will not last very long. The IKEA staff varies from being not helpful at all to very helpful. YMMV. We had lunch there out of convenience. It is cafeteria style. The wait on line was ridiculous because they only had one lane open. It took me 30 min to order in a cafeteria. The food was not as bad as it could have been. I got the swedish meatballs, salmon and pulled pork. The salmon was actually quite good and the tot ate the whole fillet. The fries were surprisingly crisp as well. read more

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Free ferry on the weekend make sure to check their schedule. It was a nice ride from manhattan and into Brooklyn directly in front of ikea parking lot. There is a play land section if your kids want to hangout there instead of shopping with you for 30 minutes. There is also a food court upstairs. Meatballs chicken tenders French fries Mac and cheese salmon chocolate cake. Very kids and adult friendly. You order your food and then pay. Then find yourself a seat. There might be a wait during the weekend if you drop by during lunch hours but there are plenty of seatings. IKEA has a lot of furnitures and home display and DIY items. Very affordable items and cool to just browse around on a cold day. After check out there is also hot dog of $1! Love their meatballs as always with the gravy and lingonberry jam. read more

IKEA - Kitchen & Bath Near Me - Brooklyn, New York

I had a bed delivered today to my parents house and they are both elderly. There was in home or door step. They should be more clear as to what door step in an apartment building means. I would have opted for in home and even after calling the store the representative would not offer to have the men come back to assist with getting the bed up to the apartment of my elderly parents. This is not how you treat your customers. Poor service and I pray the bed isn't as poor quality as the staff!!! Will not buy from IKEA EVER AGAIN!!! They need to be more compassionate. I will buy from Raymour and Flanagan next time. At least they deliver and assemble items the same day read more

Not surprised to see such a low rating after my experience today. Some time back I bought 4 of the same clock - 4.99 each. Three of them work great and 1 doesn't, so I brought it back to exchange for a new one, the same clock. But oops, I don't have the receipt - it's an Ikea only item - so all they can is offer me a store credit for 1.66, because at some point they offered it for that price. So instead of just exchanging a bad product for a new one, they offered me 1/3 of what I paid, and they won't even do a simple equal exchange. The manager's attempt to explain was lost on me because for a few bucks, they've now lost a customer. I found her attitude insulting. When you try to equate a 5 dollar purchase with a 5000 dollar purchase,you're just talking nonsense. This is not the way to do customer service; not the way to deal with an obvious exchange for this tiny amount of money. Either Ikea doesn't empower its managers, or this manager doesn't get it. read more

From 42nd St subway, can walk or take the M42 bus (free xfer) to get to the west side pier, where a lot of water transport boats are docked. Didn't know of this area until now. Went once to the Bklyn IKEA by car and just read about the free ferry on weekends, schedule runs til 9/1/24. The views were really the highlight - from midtown, around the Battery park area to Wall St stop, Governor's Island, Statue of Liberty, and NJ side. Bring a water bottle bec it does get hot under the sun. We got off and an easy walk through the parking lot and we were there. To the restaurant first on the upper floor. Seating is more spread out, with some outdoor views which was nice. Menu is same as other locations. No decaf coffee (I usually make it iced). Store area is not as large as the Long Island location. The showroom had a lot of covered sections so wasn't a good day for that so just went downstairs to the marketplace. Had to think of how much we were buying bec we will be taking the train home. I was ready with a few reusable bags but got a nice one to put cushions which I got. Planned to get to the dock earlier after seeing a long line before but wanted to get a drink from the snack shop. At 5:30pm, they had almost nothing available for food/drinks- no fountain drinks or water. Vending machine was broken too. Restrooms need better maintenance. Took the last ferry and the line wasn't bad. Views were nicer with the sun going down and air was cooler. read more

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IKEA has great prices, and although it requires a subway and bus for me to get there, it is worth the trip. The IKEA shuttle starts in the afternoon, so getting there earlier on an MTA bus is an option. IKEA member benefits include a cafe item on birthday, free coffee and a generous birthday coupon. It is huge, so if not relying on signage to locate items, I suggest asking staff. Many times I arrived at checkout to find items usually displayed there had been moved, requiring a long trek back into store. Once finished shopping, you can check out the dock next door, see photo. read more

IKEA - Kitchen & Bath Near Me - Brooklyn, New York

I enjoyed this location better than the Hicksville Long Island due to the sheer size, easier parking and just the overall friendliness of the staff and patron. Even better is nearby Red hook there are so many good restaurants to visit after a day of shopping. I especially like the cafeteria where there is a Clear view of Manhattan. read more

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When we went on a Sunday afternoon it was not that busy. There are lots of options, prices have increased, but that is life these days. We didn't buy anything but it was worth a look. read more

IKEA - Wig cabinet - Kitchen & Bath Near Me - Brooklyn, New York

There is no one can help. Ask around and I was passed between staffs. The price is not right and i need it adjusted before I need to pay. The lady in customer service asked me to pay first and then come back to adjust. Why I have to pay the wrong price and then spend another half an hour of your mistake. It wastes my time! I will never come to this store again. read more

It's an IKEA! Only difference is this one is in Red Hook BRKLN, and has a view of the Manhattan skyline from the bistro. I brought my laptop to get some things done using their free WiFi. Sat on a cushy couch in the cafe lobby sipping my free endless teas as an IKEA family card member. Had the lemon cod, mashed potatoes with gravy and peas. When I finished eating, I did a little shopping. Inexpensive kitchen and bedding, art, candles, mirrors, plants to peruse. Same as any other store. The model kitchens are my favorites, always Imagining which styles I'd put in my next home. After day dreaming a bit, I finished the outing with a warm cinnamon bun from the cafe by the checkouts. I walked out to catch the B57 which was serendipitously waiting right out front, and will take me to steps from my door. I'll be back! read more

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IKEA - Also know that they invite only some customers to their special "sneak preview special events" at their studio space in Manhattan. One star - recent orders were delayed, others unavailable at the store. I'm still trying to complete my Ikea kitchen, they're out of stock of some of the matching pieces I need. I sign up for email alerts, and they reply I need to sign up again because they're still out of stock. Ikea is too difficult to deal with quite honestly. read more

IKEA - Are they trying to hypnotize me? Getting dizzy looking at this.... Placed an order & got this for 10 minutes!! loading sign icon - Kitchen & Bath Near Me - Brooklyn, New York

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I am not a so called department store shopper as I must admit I love online shopping. However I like on occasion to go to IKEA. I love the style of the furniture, interior design and kitchen/bathroom items. etc. I purchased pillows, glasses, plates, and candles all under 100 bucks. Plus enjoyed the Swedish cafe. read more

Great place with great prices!!! Just be careful because the store beauty. It will have you lost for hours walking through. That's why they have a cafe all that walk gets you hungry They have great selections for every section of the house. The customer service is more of self service but when you do find someone they are willing and able to help. read more

Not sure I would recommend this place. I came here to work on my home office, so bought an office desk. When I got home, hauled it up stores, I noticed a crack in the desk which extremely upset me. I had to haul this thing back, so the whole process was time consuming. Yes, they did the exchange, but maybe should focus on preventing damage in the first place you know? The price was ok, service was good - just wish it never happened. read more

OMG! The place was designed well! There is a flow and even shortcuts to help you navigate this "beast" of a store. Huge it is and I do not think you can see it all in one day! Don't go with expectations of high-end furniture! This is not Raymour and Flannigan! Instead think of innovation and lots of well-priced items for kitchen, bathroom and living room! The showrooms give you ideas and inspiration! I like how the simple yet innovative ideas are created into products for the home or apartment! These are not long term furniture or furnishings but great if you are looking to decorate at a good price and then switch out the furniture because the flimsiness can wear out and because you can at affordable prices without feeling the guilt! Some well built furniture got phased out like old wooden entertainment centers that lasted forever but unfortunately the standard tv sizes all changed and could no longer fit the new televisions. The IKEA products are great when you don't need long term furniture as styles also change. There are also lots of YouTube hacks of IKEA furniture! There is a cafe and a market place where you can buy food and eat using kiosks to order! A huge self-service area is structured to get the packaged furniture and a section to checkout! IKEA has a free weekend ferry! They must have done away with the free shuttle because I didn't see it rolling around but took the bus in. Various transportation options allow you to visit from different boroughs without a car! Due to long lines, I hear weekends are extremely stressful at the checkout! Allow for extra time! read more

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IKEA is always a great place to go to find a large selection of items and where customers can purchase all types of home goods. This specific IKEA is in the Redhook section of Brooklyn. IKEA has more than one floor and has numerous sections full of household goodies. IKEA is a spacious store and includes the following areas: Kitchen & Appliances /Tableware Furniture/ Beds / Baby Furniture /Outdoor Furniture Home Decor / Rugs / Plants Home Electronics Lighting / Lighting Fixtures Laundry & Cleaning Bathroom Items Home Improvement, etc. Goods are at various and at affordable prices. I have been able to purchase bathroom mats/rugs, table placement settings, colorful/vibrant/festive napkins, a jumbo measuring glass, potholders, gorgeous wine glasses, etc. IKEA has a little bit of everything and my favorites are the Model Bedroom./ Kitchen / Dining Rooms set-up and displayed. The Visuals Department has done a good job with showcasing all of tbe furniture, decor, appliamces, etc. IKEA alao has a fantastic Cafeteria-Style / Food Sectoon on the upper floor that has various types.of food options. IKEA is known for and has great-tasting meatballs! Store Hours of Operation - Mon.-Sun. 10am-9pm. Restaurant Hours of Operation-Mon-Sun. 11am-8pm Website - Ikea.com/us/en/ Instagram - @ikeausa Twitter - @IKEA_Brooklyn There is also a Facebook Page. One can go onto the website, individuals can access links to check your orders, apply for the IKEA Credit Card and utilize their "Click & Collect Order Pick Up" System. I have tried to order things via their website and while it is easy to go through the online process, IKEA is unfortunately popular. I have wanted to order furniture such as dressers that are out of stock so quickly and it takes a .long time.for things to be restocked. Everyone knows that IKEA is very popular-lol. IKEA is accessible via the B57 or the B61 Bus. There is free Ferry Service on the Saturday & Sunday (nywaterway.com). There is lots of Parking. read more

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Food while I shop at ikea in Brooklyn . White rice with chicken stir fry and egg rolls for lunch read more

IKEA - Eggroll Caesar salad white rice with a chicken stir fry and potato salad . - Kitchen & Bath Near Me - Brooklyn, New York

Infind this Ikea to be great. It always comes in habdy for any room renovation that i need. This visit i was looking for a particular item that is placed underneath a mattress to keep it from sinking. Upon arriving i immediately went to an employee who was able to assist me quickly. Of the top of their head they told me where the item was located, the exact aisle and everything. Upon walking there i saw the item right away and went to stand in line. The cashier linetook a while. I was expecting tit to move fast as it was the express 15 items or less self service line. It took some time even with an employee assisting the customers in front of me on line. Once I got to the registwr it went very quickly. Overall if you are able to find someone who can assist you, it makes the trip so much easier to handle. read more

I purchased a mattress from here about four years ago. I spent over $1,400 on it. It was complete trash after about a year and a half. Don't buy a mattress from this place it was deteriorating after two years. Take your money and go to mattress firm. Get what you pay for. read more

The prices are reasonable but the wait to pay and the wait to ship are excruciating...excruciatingly slow. We checked out after waiting 30 minutes to pay. That was 6:48 pm. It is now 7:30 pm and the "Shipping " line has helped 3 sets of people in 50 minutes. The photo I will post will show you that the desk was UNSTAFFED for 15 minutes as we waited. Everyone was taking pictures to document the poor customer service they have had. read more

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Shopping at Ikea is always fun even sometimes I was lost and could not find what I was looking for. If you lucky enough to find staff who can help you out. Bringing friends is a good idea to keep your company. Cashier is not much of welcome but totally understand of boring job. Ice cream at cafeteria is yummy and must try. I enjoy going to Ikea one in a blue moon because of terrible traffic on BQE. If I have to buy big furniture, I rather pay for shipping and extra. read more

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*PSA THIS IS A FOOD RATING AND REVIEW* As a kid my mom and dad whenever we went to ikea I always got their meatballs because they were just sooo good especially the sauce ! And I had a few times as a teen and an adult. But this time I went I was so disappointed the meatballs tasted like they were microwaved for way too long. Some soft some hard the sauce was ok but tasted like a Can of soup that expired . The Mac n cheese was edible but still ehhhhhh. I'm just writing a review cause I hope ikea can step up their game and do a quality check in their stores and bring back better food like they used to have ! read more

IKEA - Kitchen & Bath Near Me - Brooklyn, New York

I've actually been waiting in line for almost 2 hours for the delivery line even though there was only one party in front of us when we got here. It seems there is nobody working at the kiosk and no clear directions given. Sadly I need to get my things delivered but I have no other options than to just keep waiting and hope they eventually serve us. Thinking this may be the last time I ever come to an Ikea. read more

No organization whatsoever everything is everywhere like in other states like California. Everything is organized in certain sections. They were so many things all over the place like a lot of glass pieces cups and stuff like that are all over the store from the second apparently the third floor is the second floor, but the first floor is one above when you walk in from the parking lot. It was hectic from the boat all the way to the building and then there's so many people just hanging out on the boat itself they're not telling them to get off so people could get on and it was ridiculous. Just the lines everywhere no organization whatsoever they have like 90% check out For themselves and they're being watched every single time they single out mostly people of color to redo their chickens so that's what they're doing there not happy. The food was terrible. It was barely warm that we ordered in the cafeteria. Will never eat there again and I doubt her that I'm gonna go visit her again. I'd rather go onto Amazon Better deals cheaper and don't have to be dealing with that back-and-forth with people so rude and there was no customer service throughout the two floors of merchandise at all and when I did encounter one very rude so not helpful not a nice place to visit is the worst IKEA I've ever been to read more

IKEA - It was just thrown on the plate as you can see it looks terrible - Kitchen & Bath Near Me - Brooklyn, New York

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I might be the only person who has never stepped foot into an IKEA? Well, that all changed when I decided to take the hour drive to the oh so popular conglomerate on Saturday (March 4) I didn't have anything in mind to purchase but I had heard folks rave about the Swedish meatballs so I went with the intention to buy those and see if they were worthwhile. The store is massive but it is kept clean. For the most part, items were in their right place and things were in order despite its busyness. In a store as big and busy as IKEA, it was hard to find a worker on the floor and enough open cashier registers. The 15 items or less lines were cordoned off and closed. I waited in line for about 20 mins to purchase three chocolate bars and cookies. Ridiculous. Finally, it was time to experience the star of the show - Swedish meatballs. I walked up to the kiosk to order and the meatballs were coming up as unavailable (gray) despite watching a worker fill a cup of them, who continued to tell me yes, gray means they are out of it. I was then told the next floor up has food as well and I can order there. Upstairs is a whole bistro with an array of food choices, including cake. After encountering another long line and waiting for 30 mins before I even got to the front, meatballs with the cranberry and gravy, fries and hot dog were secured. Weird that IKEA doesn't have to-go containers so I had to do it Party Style - a paper plate as a cover. The meatballs are good ... with the cranberry and gravy. It needs the accoutrements otherwise the meatballs are pretty mediocre. The fries were my favorite of the food items but I love fries so I might have a bias there. The hot dog was tiny (probably three bites) and nothing to write home about. I highly doubt I'll return to IKEA unless I need to purchase something substantial. But even then, IDK if IKEA would first come to mind. read more

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If I could give a place zero stars, I would. Ikea needs to stop outsourcing their help center customer support via phone. The people on the phone were completely incompetent, incoherent, and downright rude with absolutely zero social skills. They constantly interrupted, were irritable in tone, and were not helpful - especially in their "resolution" department. Ikea needs to "resolve" their abysmal customer service portal and their insufferable bottlenecks. I ordered a Brimnes closet that seemed relatively intuitive and easy to order online, and it clearly stated via email that the delivery was set for January 15 8am-9pm. Come 8pm, I didn't hear a word from Ikea nor receive any email communication. I had to call Ikea myself only to find out that they cancelled my order. I hired a Task Rabbit and everything according to their appointed delivery date. I don't want to have to haul my ass all the way to the Brooklyn or Queens Ikea from Manhattan in order to sort out an online order! Needless to say, this left an extremely negative experience behind, and I will be ordering elsewhere even if an item is more expensive. NEVER AGAIN. read more

I bought a curtain for my son's room, he was very pleased with it, but the color of the curtain has faded.

IKEA should be pronounced "I kill ya." Hate to say but this store has definitely nearly killed me. Against my better judgement, I went back to this store to buy the closet that caught my eye during my last visit. After getting my stuff, the check out lines were long and slow because only 2 registers were opened. Express checkout were just as bad. After surviving the checkout and lugging it home, I thought my frustrations would be over but more problems developed after a few fasteners broke upon screwing them in. The part were made of plastic now instead of metal as in the past. Going back to IKEA, I got my replacement parts the next day with no problem at the store; seems like they expect these situations a lot. I guess asking for replacement parts is a daily thing for IKEA. Even though getting replacement parts was easy, the time and gas wasted dealing with traffic and getting back having to finish my giant puzzle really irked me.... more like "kill me!" read more

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Ikea is always fun to walk around and get inspired and look for ideas to update your home or apartment. The line to get in the store looks long as it snakes into the parking lot,, but it moves super duper quick.. While in the office furniture department, staff member, Joseph was very helpful. Plenty of items on sale. My favorite department is the live plants section and wall art. read more

IKEA - Line for food. Oh my! - Kitchen & Bath Near Me - Brooklyn, New York

My hunny and I went to Ikea sorta early to return some closet shelves. We got here around 10:30ish and lined up outside on the return line. I was bummed when I saw a lot of people waiting on line because I wanted to get in and out as quick as possible. Much to my surprise the line moved pretty swiftly which worked in our favor. Only a few people were allowed inside. We were given tickets with numbers and directions on where to go once inside. Once you go to the first floor you're directed to walk towards your left and wait on another line. There's social distance decals on the floor to separate yourself from other customers. IKEA is setup like a maze which caused me to have a slight panic attack because I didn't think I'd make it out with all of the loops and turns we had to make just to get back to the Marketplace or Main Level. Overall the return process wasn't bad. I love that you're allowed 365 days to change your mind about an open or unopened product. Unfortunately for the people waiting downstairs they may have a longer wait because there's only three employees working in the return area. read more

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