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    IKEA

    2.5 (457 reviews)
    Closed 10:00 am - 9:00 pm

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    Nehal A.

    Went to IKEA to return a set of kid's chair and table that I bought few months back. I was able to prepare the return barcode from the IKEA app. Upon arriving at the store, I checked-in at the kiosk and got called within a minute. The associate scanned the barcode and refunded the amount in the original form of payment. Was such an easy process. Love IKEA's 365 days return policy. After the return, I went to the online pick up booth to get the new table and chair I ordered via the app. The associate brought my packages within a minute. This was my first time using IKEA's online pick up feature and it was a breeze. I'd be definitely using it more often now. I also went for a walk in the marketplace. They had some new inventory. I saw new boxes in the storage section, bought one medium size box that had a decent cheap price.

    Wei H.

    It's a BIG place to walk around. The display floor is always very nice to look at. People are welcome to sit, lie down, touch etc. Selections of beds, desks, chairs and things that you don't even think of. They have basic stuff with basic price. They also have bigger/better design for higher price.

    Chairs..
    Steph W.

    So the last time I have visited this store was probably in late 2009 to 2010, around those years, and I didn't leave a review at the time, but leaving a review now, this is a good furniture store but it's not my favorite, cause it's like a maze and it gets confusing if you don't know your way around it, they have a decent selection of cool furniture though, and they also have a food court as well, but overall, it's an okay furniture store IMO..

    Nunna Y.

    What a disaster! We are at click and collect which is useless. We are watching the employee wander aimlessly searching for our item we bought and paid for last week. What a disorganized disaster. This is our first and LAST trip here what a joke... still waiting watching this idiot wander around in circles looking at boxes and carts.

    IKEA sells veggie dogs
    Jeannette L.

    I've stopped at the Paramus location a couple of times at this point. It's feels smaller/more contained than the Elizabeth location. The showrooms are nice. I mostly short cut it to the marketplace to grab what I need, then do self-checkout. If you are doing that, the Paramus store is easy! Doing online shopping and pickup at this store is another story - it's a crap shoot. Some days, it works like clockwork where the process goes as it should. Once you arrive, you check in with your phone and you're alerted as to when to head over to the online order pick-up area. So streamlined. On other days, you are one of many standing there, waiting for over an hour after getting conflicting alerts on your phone and hoping a disgruntled customer doesn't pop off at any moment. But other than that, the Paramus store is A-OK.

    Frances L.

    First time in an IKEA store, and it did not disappoint. Went on a Friday in November arriving at 1:15. Parking was easy. The store was not crowded which made for a most enjoyable experience. We traveled 2 1/2 hours to get to store. Wish there was one closer. First stop was lunch in the cafeteria for the famous Swedish meatballs. Choices included chicken, salmon, and the meatballs -- vegetarian and regular. Sides could be changed up. Prices were low. We ate in an attractive space bathed in natural light. Indeed, the meatballs did not disappoint. The mashed potatoes tasted homemade. The lingonberry relish was delicious. We brought a cooler to take home a few bags of meatballs. I also bought a jar of the relish. After lunch, we explored the huge main floor that housed dozens of well thought out DISPLAYS of furniture, furnishings and accessories available. Plus many more items. At one point, we saw a team of designers expertly adjusting a display. There was no doubt that the store is 300,000 square feet! Elevators, escalators, and stairs were available. Over 7,000 steps this afternoon. The store is clean and well lit. Arrows on the floor served as directional guides as well as the many signs throughout the store. Well placed large restrooms were spotless. Next, we went to the marketplace floor to pick out items to buy. There were two types of shiny carts and large yellow bags for gathering purchases. Pencils and paper were also available to jot down info. Prices were excellent! Selection was amazing! Found several items I needed and several more that I knew I wanted after seeing them. There were huge stuffed animals for $16.99. There were sofas and chairs. There were pans and dishes. There were loads of pillows and pillow covers. Plus much more... Famous for their kitchens, the displays of kitchen cabinets, stoves etc. were incredible. The cabinets come in many colors including blue and green. There were many attractive storage pieces including bookcases and cabinets to solve storage needs and display possessions at affordable prices. Then, we went to the checkout floor where there was a marketplace. The chocolates with a crunchy filling were better than a Heath bar. The chocolate was better quality. Check out was efficient as expected. After checking out, there is a food cafe with tables that had many tempting items including ice cream cones, specialty coffees, two large choc chip cookies for $2.00, cinnamon buns, and hot dogs. Something for the road after a fun day of shopping!

    Jen W.

    I love the Ikea cafe. When I was studying for my insurance certificate, we used the cafe tables to drink coffee/tea and eat veggie meatballs for sustenance. When you're a member, tea and regular coffee are free and you get discounted food items. You also get a birthday treat, and that's what I was here for. I was craving the strawberry vanilla cake but couldn't find it. Plenty of chocolate cake. I got the veggie meatballs for lunch, a cup of tea, and after talking with the cashier, she helped me find the cake I was looking for. It was worth the hunt! The café is well lit, beautifully decorated with IKEA items, and the Wi-Fi is strong. You can't help but buy something before leaving, but it's cheap and fun to shop here so a shopping & cafe excursion well executed.

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    1 year ago

    Felt like a kid in a candy store! Found so many items and for a great price. Will definitely be coming back!

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    Page 1 of 12

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    Ask the Community - IKEA

    Went today to Paramus location and lines were insane. Is there an off time during the week I might make out better?

    I would suggest going when Ikea first open in the morning, if you can bring someone to stand in line while you shop, so when your done, you will be ahead in the lines, and not have to wait.

    What is the store hours after it reopened?

    Is this location open for in person shopping as of today (7/2/20)?

    Yes. Be prepared to wait online to get into the store though.

    Is there a real telephone number?

    845 679 8140

    View All 6 Questions

    Review Highlights - IKEA

    They didn't have at the Elizabeth location the day before, so we called ahead and found out they had it here.

    Mentioned in 8 reviews

    Read more highlights

    Palisade Furniture - Superbly made casual dinng set from Saloom. Solid wood made in the USA.

    Palisade Furniture

    4.8(32 reviews)
    5.6 mi
    $$

    We are thrilled with our experience furniture shopping at Palisades Furniture! Mike and his team…read morewere knowledgeable, experienced, and so helpful when it came to choosing the perfect couch for our new home, and couch/loveseat for my elderly mom. She is often indecisive and uncertain-especially with change. Mike was patient and thorough and kept in good communication about delivery dates/times. He gave us time and space to try out every option in the store-explaining what tends To work best for your personal needs. We absolutely LOVE our family room couch and get compliments from everyone who sits on it. Highly recommend.

    I cannot say enough about this company!!!!! A friend introduced me to this furniture store. It will…read morebe my go to store from here on in... The customer service is outstanding! Warm, Friendly, Knowledgeable, helpful. I had no idea where to start! Mike & Jeanette guided me through. They are truly amazing! Too color selections of wood for a dining room table & chairs. To fabrics and colors for a couch, carpet selections, right down to the most intricate details! Patient and helpful. Just a wonderful staff and great furniture. The Pricing is very reasonable and the quality of the furniture is exceptional. The Customer Service Priceless!!

    Photos
    Palisade Furniture - We have a HUGE display of Kids Furniture with the best prices around. Our service cannot be beat period.

    We have a HUGE display of Kids Furniture with the best prices around. Our service cannot be beat period.

    Palisade Furniture - Beautiful Stanley Bedroom on display in our showroom

    Beautiful Stanley Bedroom on display in our showroom

    Palisade Furniture

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    west elm

    west elm

    2.4(85 reviews)
    1.5 mi
    $$$

    So disappointed. I love West Elm's stuff, but the delivery experience has been a nightmare. I…read moreordered a bed in mid March that was meant to be delivered by end of March. They rescheduled the delivery for April 3rd, and then canceled the day before as they were missing parts, I was told I would be notified within 3 days when they were able to reschedule. After hearing nothing, I called a week later and they said they would call to reschedule when they have to parts. It is now approaching the end of April and I still have not heard anything about them rescheduling the delivery. I have called to follow up multiple times. In addition to this, I also ordered a couch in March. About 2 weeks ago (early April), I realized it will be too large for my space. I called West Elm to cancel the order, as they did not allow me to cancel online. The woman I spoke to told me it would be no more than 3 days to hear whether or not my cancellation request was approved by the manager. Again, I heard nothing. When I called back today, they acted as if they had never heard that I wanted to cancel the order (now far less-likely to be canceled due to being further along in production). They again told me they would put my request through to the manager. I spent 30 minutes on the phone with someone that was able to get me no answers. I am extremely disappointed with their service. Their products are expensive, and the lack of communication and responsiveness after a sale is unacceptable.

    Worst delivery experience ever! West Elm was unable to fit the sofa we purcahsed into our elevator…read moreand advised that we would have to take the whole thing apart. They left the sofa in the loading area of our building, and we were forced to hire a third-party (at significant added cost) who was able to fit it into our elevator by simply removing the legs and cushions. The incompetence and lack of effort by the West Elm delivery team was beyond belief. To make matters worse, they delivered the wrong rug, installed bed frame legs on backwards, and have refused to fully reimburse me for added costs incurred. Shame on you West Elm!

    Photos
    west elm - Crack through the faucet hole

    Crack through the faucet hole

    west elm
    west elm - Crack from the bottom view of countertop

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    Crack from the bottom view of countertop

    BoConcept Paramus - Arco sofa

    BoConcept Paramus

    3.8(40 reviews)
    2.4 mi
    $$$$

    I cannot say enough good things about Nahid. She completely transformed my office into a space I…read moregenuinely enjoy being in every single day. Before working with her, I felt totally overwhelmed and hopeless when it came to interior design, but Nahid made the entire process easy, fun, and stress-free. She is incredibly detail-oriented, professional, and creative, with an amazing eye for design. Nahid has a rare talent for pulling together colors, furniture, and styling elements I never would have imagined working together, and making them look effortless. She truly listened to my needs and wants and translated them into a functional, beautiful space that fits both my lifestyle and my budget. She went above and beyond at every step, from selecting the perfect paint color to sourcing the right furniture and styling the final space. On top of all that, she is flexible, thoughtful, responsive, and an absolute pleasure to be around. A HUGE thank you to Nahid for creating a space I love and feel inspired by every day!! Sally is also a pleasure to work with, and BoConcept is incredibly lucky to have such talented designers and genuinely wonderful people like Sally and Nahid!

    I love Scandinavian design so everytime I'm near a BoConcept "home expression center" (spare me the…read morehyperbole) I'm compelled to browse. You'll swallow hard and dig deep but this is (for the most part) well made solid wood furniture from Europe -- so no six week warranty IKEA-esque particle board nonsense is in the offing. Occasionally, things go on sale and floor samples can help bypass the eternity+ wait times for shipping. A very solid (wood) four stars.

    Photos
    BoConcept Paramus
    BoConcept Paramus
    BoConcept Paramus

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    Paramus Furniture and Dinettes - Marquee - Contemporary Leather Platform Bed with LED Lights

    Paramus Furniture and Dinettes

    3.4(22 reviews)
    0.7 mi
    $$

    Updating review -still horrible service and establishment! No respect for customers. Have been…read morewaiting for furniture to be delivered since May of LAST YEAR! They urged me to PAY CASH AND PAY ASAP. I handed the CASH immediately and yet still no phone call, no updates, no emails etc. I have had to call during lunch hour, afterwork and weekends just to obtain feedback . THE WORST EXPERIENCE I will report this business immediately because I have been patient enough. Not even a phone call to provide updates! At this point I do Not want Anything to so with these people NOR this business but they refuse to get back to me. The owner doesnt answer The owner didnt call you back? Someones mother died boris-I am only in on Tuesdays-I will call you back. I promise to call you on Monday. I promise to call you on Tuesday Excuses excuses! Just want my cash back. Disgusting and unprofessional!

    Beware! They are robbers! Bad ones at that, I ordered a sofa in December it never came to my house,…read morenever shipped, tried to get my $$$ back $2499 yes $2499 and this loser owner says to the credit card company that I ordered it and won't refund $$$ but it never shipped wtf! Honor is best policy in business and this business isn't honorable! I WILL get my $$$ back but beware u will not have a good experience with this trash ass company!

    Photos
    Paramus Furniture and Dinettes - Moon - Italian Modern Bedroom Set

    Moon - Italian Modern Bedroom Set

    Paramus Furniture and Dinettes - Denmark - Contemporary Leatherette Bed w iPhone Music Dock & Speakers

    Denmark - Contemporary Leatherette Bed w iPhone Music Dock & Speakers

    Paramus Furniture and Dinettes - Atlas - Modern Round Bed

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    Atlas - Modern Round Bed

    Homesense

    Homesense

    3.2(20 reviews)
    1.7 mi

    I'll stop into this Homesense store after I've shopped at the Trader Joe's next door. (If you're…read moregoing to brave the parking lot in this shopping plaza, you may as well hit up both stores). I found some cute home decor and seasonal items for the winter holidays and lunar new year. I also like the furniture pieces and lighting that are featured towards the front of the store. We've been browsing around to see what would look like a good purchase for our place. Homesense had nice pieces that you can touch/sit on. So even if we do not end up not buying from there, what they have on the floor was/is a good source of design inspiration.

    Not quite nonsense -- and not exactly couture. Somewhere in between for me…read more Homesense is a riff on its "off price" cousins TJ Maxx and HomeGoods. The emphasis here is on made in India and China furniture and furnishings -- with a decent selection of kitchenware and gadgets. No clothes, jewelry, shoes or fancy foodstuffs in this iteration of the ever evolving chain of stores owned by TJX. Homesense improves on the chaotic and frenetic merchandising practices of its relatives. In other words -- you will find the aisles logically organized with more limited and better curated selections. If you are looking for that odd off price piece -- like a sofa, chair, table, love seat, carpet or new china, this place is worth a look. As with all the other TJX retail stores, you are buying "off the floor" which means that the stuff has been sat in, handled, returned, jostled about, dinged, etc. -- so inspect carefully before buying -- especially with the higher priced furniture and carpets. Top Tip: Shares a parking lot with Trader Joe's -- which means PACKED on Saturdays. Best shopping experience is early or late -- midweek.

    Photos
    Homesense - Cute holiday finds at Home Sense  (obsessed with this deer wine bottle holder)

    Cute holiday finds at Home Sense (obsessed with this deer wine bottle holder)

    Homesense - So many good deals

    So many good deals

    Homesense

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    Modani Furniture - Broken "power adjustable footrest"

    Modani Furniture

    3.4(36 reviews)
    3.3 mi

    I purchased a light-colored sectional and matching console from Modani in Paramus. Upon delivery…read moreand unboxing, almost every piece had visible stains and damage. Following the sales representative's instructions, I contacted customer service and submitted photos and videos documenting the issues. They arranged for a third-party cleaning service, which initially seemed like a reasonable solution. However, the experience quickly declined. The cleaner arrived dragging a steamer across a sidewalk covered in melting snow and salt, then entered my home wearing only flimsy shoe covers, leaving wet, dirty marks all over my hardwood floors. The equipment itself also left marks. While he addressed some of the stains on the sectional, he completely ignored the console, which had clear discoloration on the corners--similar to wear caused by repeated handling in the same area. He took photos and said he would report back to customer service. After that, I received no follow-up. When I reached out, I was told that my claim was no longer valid because it fell outside the 30-day reporting window--even though they were supposed to follow up with a resolution regarding the console and failed to respond. I was also told that the discoloration on the console was merely "the customer's perception," based on the cleaner's feedback. Overall, this was a frustrating experience. While the products may look appealing, the lack of accountability, poor communication, and dismissive customer service make it difficult to recommend this company.

    I rarely leave reviews, but this experience deserves to be shared…read more I purchased a bed frame from Modani (William King Bed, Gray) for over $2,000, expecting quality and durability i was used to from their products. Within approximately two years of normal use, the bed began to show significant structural failure. Multiple metal support legs bending and buckling at the connection points, and the platform boards warping, making the bed unstable and unusable. I contacted Modani and provided photos. In their response, they acknowledged that structural failure under normal use is not expected. However, they refused to offer any type of solution--no repair, replacement, or store credit--solely because the item was outside of their warranty period and has been discontinued. So essentially, a $2,000+ bed failed prematurely, and their position is that the customer is fully responsible and with no recourse. No offer of store credit, repair, partial refund nothing. This was especially disappointing as I am a repeat customer and have purchased multiple items from them. I expected a company that positions itself as high-quality to stand behind its products. Buyers should be aware that once you are outside their warranty window, you may be left with no support--even in cases of clear structural failure.

    Photos
    Modani Furniture
    Modani Furniture
    Modani Furniture - New Modani Collection

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    New Modani Collection

    IKEA - furniture - Updated May 2026

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