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    west elm

    2.4 (85 reviews)
    Open 10:00 am - 7:00 pm

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    Beautiful store and great service. Phenomenal selection. Prices are very high! Busy on Saturday with customers and traffic on Route 17.

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    Page 1 of 3

    Ask the Community - west elm

    Review Highlights - west elm

    You can get spoiled big time if you're lucky to be helped by Linda, John or Marissa (as you can see I'm a frequent customer :p).

    Mentioned in 4 reviews

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    Palisade Furniture - Superbly made casual dinng set from Saloom. Solid wood made in the USA.

    Palisade Furniture

    4.8(32 reviews)
    6.3 mi
    $$

    We are thrilled with our experience furniture shopping at Palisades Furniture! Mike and his team…read morewere knowledgeable, experienced, and so helpful when it came to choosing the perfect couch for our new home, and couch/loveseat for my elderly mom. She is often indecisive and uncertain-especially with change. Mike was patient and thorough and kept in good communication about delivery dates/times. He gave us time and space to try out every option in the store-explaining what tends To work best for your personal needs. We absolutely LOVE our family room couch and get compliments from everyone who sits on it. Highly recommend.

    I cannot say enough about this company!!!!! A friend introduced me to this furniture store. It will…read morebe my go to store from here on in... The customer service is outstanding! Warm, Friendly, Knowledgeable, helpful. I had no idea where to start! Mike & Jeanette guided me through. They are truly amazing! Too color selections of wood for a dining room table & chairs. To fabrics and colors for a couch, carpet selections, right down to the most intricate details! Patient and helpful. Just a wonderful staff and great furniture. The Pricing is very reasonable and the quality of the furniture is exceptional. The Customer Service Priceless!!

    Photos
    Palisade Furniture - We have a HUGE display of Kids Furniture with the best prices around. Our service cannot be beat period.

    We have a HUGE display of Kids Furniture with the best prices around. Our service cannot be beat period.

    Palisade Furniture - Beautiful Stanley Bedroom on display in our showroom

    Beautiful Stanley Bedroom on display in our showroom

    Palisade Furniture

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    BoConcept Paramus - Arco sofa

    BoConcept Paramus

    3.8(40 reviews)
    0.9 mi
    $$$$

    I cannot say enough good things about Nahid. She completely transformed my office into a space I…read moregenuinely enjoy being in every single day. Before working with her, I felt totally overwhelmed and hopeless when it came to interior design, but Nahid made the entire process easy, fun, and stress-free. She is incredibly detail-oriented, professional, and creative, with an amazing eye for design. Nahid has a rare talent for pulling together colors, furniture, and styling elements I never would have imagined working together, and making them look effortless. She truly listened to my needs and wants and translated them into a functional, beautiful space that fits both my lifestyle and my budget. She went above and beyond at every step, from selecting the perfect paint color to sourcing the right furniture and styling the final space. On top of all that, she is flexible, thoughtful, responsive, and an absolute pleasure to be around. A HUGE thank you to Nahid for creating a space I love and feel inspired by every day!! Sally is also a pleasure to work with, and BoConcept is incredibly lucky to have such talented designers and genuinely wonderful people like Sally and Nahid!

    I love Scandinavian design so everytime I'm near a BoConcept "home expression center" (spare me the…read morehyperbole) I'm compelled to browse. You'll swallow hard and dig deep but this is (for the most part) well made solid wood furniture from Europe -- so no six week warranty IKEA-esque particle board nonsense is in the offing. Occasionally, things go on sale and floor samples can help bypass the eternity+ wait times for shipping. A very solid (wood) four stars.

    Photos
    BoConcept Paramus
    BoConcept Paramus
    BoConcept Paramus

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    Paramus Furniture and Dinettes - Marquee - Contemporary Leather Platform Bed with LED Lights

    Paramus Furniture and Dinettes

    3.4(22 reviews)
    0.8 mi
    $$

    Updating review -still horrible service and establishment! No respect for customers. Have been…read morewaiting for furniture to be delivered since May of LAST YEAR! They urged me to PAY CASH AND PAY ASAP. I handed the CASH immediately and yet still no phone call, no updates, no emails etc. I have had to call during lunch hour, afterwork and weekends just to obtain feedback . THE WORST EXPERIENCE I will report this business immediately because I have been patient enough. Not even a phone call to provide updates! At this point I do Not want Anything to so with these people NOR this business but they refuse to get back to me. The owner doesnt answer The owner didnt call you back? Someones mother died boris-I am only in on Tuesdays-I will call you back. I promise to call you on Monday. I promise to call you on Tuesday Excuses excuses! Just want my cash back. Disgusting and unprofessional!

    Beware! They are robbers! Bad ones at that, I ordered a sofa in December it never came to my house,…read morenever shipped, tried to get my $$$ back $2499 yes $2499 and this loser owner says to the credit card company that I ordered it and won't refund $$$ but it never shipped wtf! Honor is best policy in business and this business isn't honorable! I WILL get my $$$ back but beware u will not have a good experience with this trash ass company!

    Photos
    Paramus Furniture and Dinettes - Moon - Italian Modern Bedroom Set

    Moon - Italian Modern Bedroom Set

    Paramus Furniture and Dinettes - Denmark - Contemporary Leatherette Bed w iPhone Music Dock & Speakers

    Denmark - Contemporary Leatherette Bed w iPhone Music Dock & Speakers

    Paramus Furniture and Dinettes - Atlas - Modern Round Bed

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    Atlas - Modern Round Bed

    Homesense

    Homesense

    3.2(20 reviews)
    0.1 mi

    I'll stop into this Homesense store after I've shopped at the Trader Joe's next door. (If you're…read moregoing to brave the parking lot in this shopping plaza, you may as well hit up both stores). I found some cute home decor and seasonal items for the winter holidays and lunar new year. I also like the furniture pieces and lighting that are featured towards the front of the store. We've been browsing around to see what would look like a good purchase for our place. Homesense had nice pieces that you can touch/sit on. So even if we do not end up not buying from there, what they have on the floor was/is a good source of design inspiration.

    Not quite nonsense -- and not exactly couture. Somewhere in between for me…read more Homesense is a riff on its "off price" cousins TJ Maxx and HomeGoods. The emphasis here is on made in India and China furniture and furnishings -- with a decent selection of kitchenware and gadgets. No clothes, jewelry, shoes or fancy foodstuffs in this iteration of the ever evolving chain of stores owned by TJX. Homesense improves on the chaotic and frenetic merchandising practices of its relatives. In other words -- you will find the aisles logically organized with more limited and better curated selections. If you are looking for that odd off price piece -- like a sofa, chair, table, love seat, carpet or new china, this place is worth a look. As with all the other TJX retail stores, you are buying "off the floor" which means that the stuff has been sat in, handled, returned, jostled about, dinged, etc. -- so inspect carefully before buying -- especially with the higher priced furniture and carpets. Top Tip: Shares a parking lot with Trader Joe's -- which means PACKED on Saturdays. Best shopping experience is early or late -- midweek.

    Photos
    Homesense - Cute holiday finds at Home Sense  (obsessed with this deer wine bottle holder)

    Cute holiday finds at Home Sense (obsessed with this deer wine bottle holder)

    Homesense - So many good deals

    So many good deals

    Homesense

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    Modani Furniture - Broken "power adjustable footrest"

    Modani Furniture

    3.4(36 reviews)
    1.8 mi

    I purchased a light-colored sectional and matching console from Modani in Paramus. Upon delivery…read moreand unboxing, almost every piece had visible stains and damage. Following the sales representative's instructions, I contacted customer service and submitted photos and videos documenting the issues. They arranged for a third-party cleaning service, which initially seemed like a reasonable solution. However, the experience quickly declined. The cleaner arrived dragging a steamer across a sidewalk covered in melting snow and salt, then entered my home wearing only flimsy shoe covers, leaving wet, dirty marks all over my hardwood floors. The equipment itself also left marks. While he addressed some of the stains on the sectional, he completely ignored the console, which had clear discoloration on the corners--similar to wear caused by repeated handling in the same area. He took photos and said he would report back to customer service. After that, I received no follow-up. When I reached out, I was told that my claim was no longer valid because it fell outside the 30-day reporting window--even though they were supposed to follow up with a resolution regarding the console and failed to respond. I was also told that the discoloration on the console was merely "the customer's perception," based on the cleaner's feedback. Overall, this was a frustrating experience. While the products may look appealing, the lack of accountability, poor communication, and dismissive customer service make it difficult to recommend this company.

    I rarely leave reviews, but this experience deserves to be shared…read more I purchased a bed frame from Modani (William King Bed, Gray) for over $2,000, expecting quality and durability i was used to from their products. Within approximately two years of normal use, the bed began to show significant structural failure. Multiple metal support legs bending and buckling at the connection points, and the platform boards warping, making the bed unstable and unusable. I contacted Modani and provided photos. In their response, they acknowledged that structural failure under normal use is not expected. However, they refused to offer any type of solution--no repair, replacement, or store credit--solely because the item was outside of their warranty period and has been discontinued. So essentially, a $2,000+ bed failed prematurely, and their position is that the customer is fully responsible and with no recourse. No offer of store credit, repair, partial refund nothing. This was especially disappointing as I am a repeat customer and have purchased multiple items from them. I expected a company that positions itself as high-quality to stand behind its products. Buyers should be aware that once you are outside their warranty window, you may be left with no support--even in cases of clear structural failure.

    Photos
    Modani Furniture
    Modani Furniture
    Modani Furniture - New Modani Collection

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    New Modani Collection

    west elm - furniture - Updated May 2026

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