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    Ike's Pump & Drilling

    5.0 (3 reviews)
    Closed 8:00 am - 5:00 pm

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    Puragain Water

    Puragain Water

    4.4
    (51 reviews)

    I have had this system since 2021 and I am completely pleased with the quality of water that I get…read morefrom it. Puragain stands behind their product and I've had no disappointments with the quality of water or the yearly service. If you're considering getting a home water filtration unit this is definitely the one to get. Tanner recently serviced my filtration system and did an excellent job. He was very polite and courteous and explained the operation of the filtration unit.

    The worst thing you can do is spend 4x the money on Puragain system as other systems. I paid $6400…read morelast year for their system. There is nothing unique about their product. Sediment filters are standard. Carbon filters have been around for decades, and the TAC 3rd filter is not proprietary and has long been part of ALL quality home filtration system. What makes it even more irate than the price is how they promise something like free filter replacement one year from the day of initial installation. When I called 14 months after the initial installation, they refused to change it. The service Rep David who showed up initially told me it was a good idea to replace them after using a hand held tester he used to test the water. But then he also added that I had to pay $350 to replace them. Then I showed him the proof that it was supposed to be included. He then removed the filters and claimed he "could tell" they didn't need to be replaced". I asked him how would he know when he didn't test it for particles, chemicals, etc? I even told him that I am getting hard water deposits on the shower glass all the time now. He still insisted that he "could tell". Instead the service rep blamed it on the sales rep over-promising. Then when I called headquarters, they asked for proof in writing. I provided the proof that was in writing from the receipt I had. Guess what. Now they don't respond to that and I am just ignored. Please save yourself 4x the money. Contact Kind Water System, iSpring, Aquasana Rhino, 3M Aqua-Pure, or others. Saves you a lot of money and saves you the headache of trying to make them keep their written promises. Even when they came to install the system, they created the bigger water leak which I didn't realize until over 3 months after the install. I paid a plumber to fix which cost me $450. Of course they didn't accept responsibility for it. By the way, the filters are generic size so I don't even need their servicing. I had just wanted them to service what they promised (in writing) after a year. I will not be ever contacting them for a service call either because they charge $350 for annual changing of filters when I can buy them for $90 generic, and just $200 for premium generic. In summary: 1 star for - improper install (water leakage) - not even honoring their written service agreement - overcharging by far (4x the cost of other company initial install) - blaming other people in organization for problems (not my fault attitude) They are the biggest company but they are also the biggest rip off.

    Pacific Water Conditioning

    Pacific Water Conditioning

    3.3
    (96 reviews)

    When we moved into our home a few years ago, the water softener came with the house, and we decided…read moreto continue the service. I'm glad we did. We later added a reverse osmosis water system, and now we no longer have to buy and haul heavy water bottles. The water tastes fresh and clean, and the system has been a great investment. It adds value, convenience, and saves money over time. What really stood out was the service. The technicians were professional and took the time to make sure everything was working properly. They even came back to make adjustments and fine-tune the system until it was perfect. Excellent service and a great product. Highly recommended! Reach out if you need more info

    Absolutely the worst customer service after being a loyal customer for a few years we can't get any…read moreassistance or a call back regarding the damage that has been caused to our garage from Pacific Water office manager Alex Castro. Garage door opener damaged, my Dyson, my Hoover cleaner and green machine. Interior wall and calling. Metal beads still all over the floor since 5/15/26. The lack of responsibility and accountability. Long story short while training a new hire during our weekly tank replacement the work was not checked and overnight the tank basically "exploded" shooting water and metal beads everywhere!!! Make sure you are home if you use their service and stand by making sure everything is properly connected and inspected!! Repeat emails and phones calls, I've asked for higher management even the owner and am told they cannot provide me that information. Filed a complaint with BBB, Our homeowners insurance and now seeking legal. Buyer beware! Thank you Gary as this is the most fastest response we have had! I shared all losses and damages pictures and videos since 5/16 and 5/19. There was nothing new behind that in fact I was asked to get quotes which I did and submit and instead your technician arrived with a motor from Home Depot that was no where close nor compatible with our existing system. All This was sent and we never heard from Alex or anyone else at your company since 6/15 and yes I finally gave up after calling asking for a call back on Friday 6/19 which NO ONE called. The email you're referring to was just sent last week - how much longer were we suppose to wait with absolutely no follow up or communication? Mind you this occurred 5/15/26. Was there a reason YOU or Alex could not give us a call as requested? And the last update was a repeat of previous communication "we are awaiting approval upper management" no name or contact shared and I asked several times. Even canceling your service was made difficult.

    Ike's Pump & Drilling - welldrilling - Updated August 2026

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