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    iLash Factory

    3.4 (54 reviews)
    ModerateEyelash Service

    By appointment only

    iLash Factory Photos

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    These were done Hawaii, beautiful! Look natural. Curved and follow the eye.
    Starr S.

    Visiting from Hawaii and I had gone to a place in a local shopping mall to get a lash fill -- big mistake! They glued literal false lashes to my lashes! Thankfully this place made me feel so welcomed and safe! Just like home (maybe even better, but don't tell my teach that)! So happy! Beautiful.

    "Flirt" eyelash extensions First pic is BEFORE extensions. Just showing my natural lashes curled with mascara.
    Veronica S.

    I received a Groupon from my sister as a birthday gift for "Flirt eyelash extensions." This is my first experience with lash extensions. I also love that I wasn't disrespected or frowned upon for using Groupon, which I use often. Customer service is top-notch. I called during closed hours. I later got a call returning my missed call. I hadn't left a message. I immediately set up an appointment for my next availability. Before my appointment, I received text reminders of my appointment and contact information. On my appointment day, I received a text informing me that my tech had a cancellation before my appointment and was offered the opportunity to come in at an earlier time. Upon arrival, I was greeted by friendly, professional staff. My technician (I can't remember her name!) was awesome. When I met her, she asked me for my preferences, expectations, and if I was getting lashes for a specific occasion or everyday wear. She talked throughout the process informing me of expectations and lash care. My experience was great. When I was finished I went to the counter to check out and make tax payment, plus tip. I was offered an amazing lash care set, but they unfortunately didn't have all the items on stock. I will return to get this deal. I later got a text thanking me for my business. Many businesses lack basic customer service, however, iLash Factory exceeded my expectations. I definitely recommend. AND I LOVE MY LASHES!!!!!!

    Beautiful natural extensions!
    Tiffani C.

    This was my first experience with getting eyelash extensions so I was really nervous about the whole process as well as the results. Chloe was my technician, first of all I want to mention she was so through explaining the whole process and everything involved as well as the upkeep and care I needed to keep my lashes looking pristine. Her energy was calming and I knew I was in good hands. The location is clean and is shared with a yoga studio which didn't bother me. The booths are divided by curtains and you have a comfortable place to lay down while they do your extensions. Chloe advised me of everything she was doing it through the process. My eyes were very watery so I was a bit of a challenge to work on. Even though it took a little longer she was patient and put me at ease. While laying there they cover your bottom lashes with collagen eye pads to prevent your lower lashes from getting the adhesive on them. At first it feels weird but after a while it actually feels nice and its good for your circles not to mention it protects you. So it's a bit tedious getting little lashes attached to your actual lashes but I was blown away by the result. I had the full set and it took about an hour and a half or so. (like I said before my eyes were pretty watery) We did a pretty natural length and even though she said it might take a little bit to adjust I felt like they were apart of me right away! In awed by the fluttery princess lashes I didn't wear a smidge of makeup for the first two weeks of having them. They're a lot of rules for keeping them pretty; sleep on your back, use makeup remover without glycol, don't pull or tug at your lashes (this seems like a pretty obvious one) and if you use mascara it has to be a certain type. I know this seems like a lot of upkeep but once you have them you'll get such a boost of confidence you won't mind. This isn't for everyone and it definitely isn't cheap but you do get what you pay for. If you want natural gorgeous amazing lashes this is the place to do it. Thank you Chloeee!!!

    Jana D.

    Horrible!!! I asked for a natural volume that would be feathery. I got a drag queen set with thick black clusters attached to individual lashes! So very disappointed with the customer service as well! Payton the owner with her mother at one time had some business acumen. These pictures are from 1 week later!

    This is what it looks like. You clearly see that they are stuck to my eyelids.
    Inez L.

    Don't waste your money here. I needed to get my eyelashes done before going back to Sweden. I have never done them in America before, so I looked on yelp and since iLash factory is ranked nr3 I thought they'd be good. After the appointment I felt that the lashes were glued ONTO MY EYELID. Now, that's not what is supposed to happen when you do your lashes - they are supposed to be glued onto your natural lashes. So I called them, and the answer I got was that "it is not possible for the glue to set on the skin" and that I "can come in and show my lashes but I have to make an appointment". They ARE stuck to my eyelids, period. And it hurts really bad everytime I close my eyes. Getting them removed here in Sweden next week. Beyond disappointed with this place.

    Redeemed my free 6 glitter lashes today! So cool!
    Lana H.

    Going to iLash Factory has become part of my life now. I've been going there religiously for 5 years & I love & trust this salon bc they really do care & do excellent work. My eyelash expert, Kayla, is exceptional! I can also vouch for Christie, Peyton & Violet (so awesome). I can say that I've strayed from here once & have never regretted a decision so much....it was horrible! I don't know what I would do if they ever closed their doors...

    The "flirt natural" done by TORI!

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    iLash Factory - eyelashservice - Updated July 2026

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