iLash Factory

3.4 (54 reviews)

ModerateEyelash Service

By appointment only

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iLash Factory - Beautiful natural extensions! - Eyelash Service Near Me - Albuquerque, New Mexico

iLash Factory - Before and after! - Eyelash Service Near Me - Albuquerque, New Mexico

iLash Factory - Eyelash Service Near Me - Albuquerque, New Mexico

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These were done Hawaii, beautiful! Look natural. Curved and follow the eye.

Starr S.

Visiting from Hawaii and I had gone to a place in a local shopping mall to get a lash fill -- big mistake! They glued literal false lashes to my lashes! Thankfully this place made me feel so welcomed and safe! Just like home (maybe even better, but don't tell my teach that)! So happy! Beautiful.

"Flirt" eyelash extensions First pic is BEFORE extensions. Just showing my natural lashes curled with mascara.

Veronica S.

I received a Groupon from my sister as a birthday gift for "Flirt eyelash extensions." This is my first experience with lash extensions. I also love that I wasn't disrespected or frowned upon for using Groupon, which I use often. Customer service is top-notch. I called during closed hours. I later got a call returning my missed call. I hadn't left a message. I immediately set up an appointment for my next availability. Before my appointment, I received text reminders of my appointment and contact information. On my appointment day, I received a text informing me that my tech had a cancellation before my appointment and was offered the opportunity to come in at an earlier time. Upon arrival, I was greeted by friendly, professional staff. My technician (I can't remember her name!) was awesome. When I met her, she asked me for my preferences, expectations, and if I was getting lashes for a specific occasion or everyday wear. She talked throughout the process informing me of expectations and lash care. My experience was great. When I was finished I went to the counter to check out and make tax payment, plus tip. I was offered an amazing lash care set, but they unfortunately didn't have all the items on stock. I will return to get this deal. I later got a text thanking me for my business. Many businesses lack basic customer service, however, iLash Factory exceeded my expectations. I definitely recommend. AND I LOVE MY LASHES!!!!!!

Tiffani C.

This was my first experience with getting eyelash extensions so I was really nervous about the whole process as well as the results. Chloe was my technician, first of all I want to mention she was so through explaining the whole process and everything involved as well as the upkeep and care I needed to keep my lashes looking pristine. Her energy was calming and I knew I was in good hands. The location is clean and is shared with a yoga studio which didn't bother me. The booths are divided by curtains and you have a comfortable place to lay down while they do your extensions. Chloe advised me of everything she was doing it through the process. My eyes were very watery so I was a bit of a challenge to work on. Even though it took a little longer she was patient and put me at ease. While laying there they cover your bottom lashes with collagen eye pads to prevent your lower lashes from getting the adhesive on them. At first it feels weird but after a while it actually feels nice and its good for your circles not to mention it protects you. So it's a bit tedious getting little lashes attached to your actual lashes but I was blown away by the result. I had the full set and it took about an hour and a half or so. (like I said before my eyes were pretty watery) We did a pretty natural length and even though she said it might take a little bit to adjust I felt like they were apart of me right away! In awed by the fluttery princess lashes I didn't wear a smidge of makeup for the first two weeks of having them. They're a lot of rules for keeping them pretty; sleep on your back, use makeup remover without glycol, don't pull or tug at your lashes (this seems like a pretty obvious one) and if you use mascara it has to be a certain type. I know this seems like a lot of upkeep but once you have them you'll get such a boost of confidence you won't mind. This isn't for everyone and it definitely isn't cheap but you do get what you pay for. If you want natural gorgeous amazing lashes this is the place to do it. Thank you Chloeee!!!

Jana D.

Horrible!!! I asked for a natural volume that would be feathery. I got a drag queen set with thick black clusters attached to individual lashes! So very disappointed with the customer service as well! Payton the owner with her mother at one time had some business acumen. These pictures are from 1 week later!

This is what it looks like. You clearly see that they are stuck to my eyelids.

Inez L.

Don't waste your money here. I needed to get my eyelashes done before going back to Sweden. I have never done them in America before, so I looked on yelp and since iLash factory is ranked nr3 I thought they'd be good. After the appointment I felt that the lashes were glued ONTO MY EYELID. Now, that's not what is supposed to happen when you do your lashes - they are supposed to be glued onto your natural lashes. So I called them, and the answer I got was that "it is not possible for the glue to set on the skin" and that I "can come in and show my lashes but I have to make an appointment". They ARE stuck to my eyelids, period. And it hurts really bad everytime I close my eyes. Getting them removed here in Sweden next week. Beyond disappointed with this place.

Redeemed my free 6 glitter lashes today! So cool!

Lana H.

Going to iLash Factory has become part of my life now. I've been going there religiously for 5 years & I love & trust this salon bc they really do care & do excellent work. My eyelash expert, Kayla, is exceptional! I can also vouch for Christie, Peyton & Violet (so awesome). I can say that I've strayed from here once & have never regretted a decision so much....it was horrible! I don't know what I would do if they ever closed their doors...

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Amber G.

9 years ago

First time coming here, very comfortable setting. Experienced staff and they make recommendations based on what will work for you. Already booked my next appointment read more

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Joyce F.

8 years ago

I have been a loyal customer of the iLash Factory since my first visit a few years ago. Everyone is very professional, efficient, and friendly. Not only the staff is welcoming, but the faculty itself has a welcoming feeling about. Of course, the most important thing is that I love how I look with the eyelashes! read more

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Phaedra H.

7 years ago

I had my eyelashes done yesterday with Amanda and I'm 100 % happy with the results. I am extremely picky about my eyelashes. Amanda was amazing and the other fellow who checked me in was very nice and professional. They have amzing guarentees if you loose lashes before you are supposed to, they will fill them in at no charge! I've been getting my lashes done for 10 years and have never encountered a policy like that. This is definitely my new go to for lashes! read more

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Sara J.

8 years ago

Same complaint as another customer. I went in asking for natural looking lashes and ended up getting talked into upgrading to a more expensive package because this is the package they recommended for natural lashes. I walked out looking like Minnie Mouse at Disney. Just beyond long curled up mega fake looking lashes. The girl I talked me into upgrading 2 levels then tried to sell me all of their products. I won't be back to this place. read more

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Cecilia P.

8 years ago

Go for the diva! You won't regret it. These lashes really make your eyes pop. I know the owners and they are really amazing people, you'll love this place. read more

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Sara R.

107

11 years ago

I used to get my eyelash extensions from Payton, until I recently moved out of state. I have yet to find a better place! The pricing was reasonable, and the quality of work was exceptional. I have eyelashes that have different falling patterns but Payton was able to make them look even and full. Also, they used sensitive adhesive for my sensitive eyes. I miss the ilash factory! read more

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Elena S.

8 years ago

Went here for lash extensions as a birthday gift for myself since there was such a huge sale going on. Absolutely love how they turned out!! I was in and out of there pretty quick too (took only about a half an hour) and everyone was so nice! While it's a bit expensive for the touch ups, I'll probably keep going back for a few months since they save me a lot of time on my makeup routine and I love waking up already looking put together. Definitely suggest trying this place out (especially while they're still having such a great deal)! read more

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Mary M.

8 years ago

I absolutely love this place. I was reluctant about getting extensions but so happy I have done it. The staff is amazing! The environment is just very calm and clean. I recommend this place to everyone read more

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Myra U.

8 years ago

Had to go back after two days of getting a re-fill of glamour due to more than half of my lashes falling out and the lashes on my right eye were drooping. Plus the tech, Violet, did not put extensions on the outer ends of each eye leaving my real lashes bare. The front office was great at scheduling me in the next day. However I didn't feel to comfortable being scheduled with the same tech. For the most part she did an Ok job but she wasn't at all happy to do it. She gave me one excuse after another why my lashes didn't stay, the rest drooped, and her reasoning for leaving my end lashes bare. When I had scheduled the appointment I told the front desk I wanted volume lashes added. When I was laying there getting my re-fill I mentioned to the tech I wanted volume added and she denied me the lashes because I only had a 30 min appointment. She was quite rude about it. I'm going to give them one more chance and if my experience is the same I'm definitely not going back. My cost for my original re-fill was $72. There was no charge for correcting them. read more

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C. M.

9 years ago

DONT WASTE your money. This business Lacks professionalism as well as quality of service. I paid for Diva eyelashes and Bonnie spent the entire session talking about products to sell me in order to have my new eyelashes last. . My eyelashes were uneven and I asked receptionist as I was paying that my lashes were crooked. The receptionist try to sell me MORE products instead of listening to their customer. The business also sends out text messages after 9 p.m. which is inappropriate. The eyelashes don't last I suspect their glue that they are using read more

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Alexa A.

9 years ago

The ladies that work here are so sweet. I had a Groupon deal from Black Friday, but upgraded to the "Glam" lashes from "Flirt" and do not regret it. If you have never had eyelash extensions before, this is the place to go. Your technician will walk you through the care process and the changes from your regular lashes, or falsies to actual extensions. They have a guarantee and say different adhesives work differently on everyone, so if you feel like you are losing more than 3 lashes a day after the first 3 days they will complimentarily fix your lash set with a different adhesive that might work better with your natural oils. Definitely recommend! read more

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Colleen M.

9 years ago

Fast, easy and there are no problems with getting an appointment. Lasted great! Payton securely puts them in and no problems and is very attentive and gentle in her application. I would never go anywhere else! Thank you Payton! love the lashes! read more

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Trish H.

10 years ago

Horrible!!! The fill that was 60 lashes per eye which I got on a Friday by Monday, 72 hours later, I only had 4 lashes on one eye and 3 on the other. I followed every aftercare instruction to the letter. Even used the additional products they sold. Complete waste of $100+ read more

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Jordan M.

9 years ago

I would never recommend to anyone! They are over priced and the lashes look terrible. Save your money and go to an esthetician who will actually attach the lashes to your lash and not your eyelid, giving you an infection. read more

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Page 2 of 2

More info about iLash Factory

7410 Montgomery Blvd NE
Ste 102
Albuquerque, NM 87109
Business Parkway/Academy Acres
Directions
(505) 980-1902
Call Now
Visit Website
http://www.ilashfactory.com

Hours

What time does iLash Factory open?

iLash Factory opens at 9:00 AM on Monday and Sunday.iLash Factory opens at 8:00 AM on Tuesday, Friday, Saturday, Wednesday and Thursday.

What time does iLash Factory close?

iLash Factory closes at 7:00 PM on Monday, Wednesday and Thursday.iLash Factory closes at 5:00 PM on Tuesday, Friday and Saturday.iLash Factory closes at 3:00 PM on Sunday.

Mon 9:00 AM - 7:00 PMTue, Fri-Sat 8:00 AM - 5:00 PMWed-Thu 8:00 AM - 7:00 PMSun 9:00 AM - 3:00 PM

Payment methods

Does iLash Factory take credit cards?

Yes, iLash Factory takes credit cards.

Services

Is iLash Factory by appointment only?

Yes, iLash Factory is by appointment only.

Outdoor Amenities

Does iLash Factory have bike parking?

Yes, iLash Factory has bike parking.

Does iLash Factory have parking?

Yes, iLash Factory has parking options. Private Lot Parking

Other Amenities

Is iLash Factory wheelchair accessible?

Yes, iLash Factory is wheelchair accessible.

Does iLash Factory have free WiFi?

Yes, iLash Factory has free WiFi.

From the Business

Specialties

iLash Factory specializes in Individual, Hybrid and Volume Eyelash Extensions! Applied to one natural lash our individual and volume eyelash extensions protect your natural lashes! With proper care and touch ups your extensions will last indefinitely! iLash Factory has 5 professional eyelash extension technicians on staff to service your eyelash extension needs!

History

Established in 2010.

iLash Factory has continued to grow over the last 15 years! Now with 5 eyelash extension technicians and a 4,000 square foot boutique to service your every eyelash extension need! iLash Factory is Albuquerque, New Mexico's only boutique that does individual and volume eyelash extensions exclusively!

Meet the Business Owner: C P.

iLash Factory has been in the industry for the 14 years. Their goal is give iLash Factory's clients a wonderful experience with eyelash extensions. The best part of everyday is when the clients sit up and look in the mirror with such joy and happiness!

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Bree has been doing my lashes for years !! This girl has a gift far beyond lashes !! Oh, she's my…read morelittle "jukebox" too she can sing and hum along any and every song that comes on the radio!! Hahah !! She's just a delight !! Thank you Bree for giving me the best lash look always and having me feel amazing each every time I leave there ... I just adore you !! In fact the entire staff there is sooo Professional and happy ...it's just a great place up and down the board !! I highly recommend !!!!

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Kris is the best! I have been her client for a few years now. I only trust her with my face and…read morelashes. She is always one-time, Shes keeps very clean and relaxing environment. Kris also stays up-to-date on what's new in the industry. I have sensitive skin and in the past before I became her client I would leave the esthetician my skin would have dry patches, with Kris I don't have that issue and she gets all of the yucky-ness out without any pain. She knows what she is doing and will help you any way she can.

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Inside

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Stephanie H.

144

8 years ago

I came into ilash factory for my first appointment and let me just say that I am absolutely in LOVE with my lashes!! I called and booked an appointment and they were able to get me in for that same week! My technician was very knowledgeable and very talented!! She talked me through the different options, so once I decided I just closed my eyes and let her work her magic! ilash factory has such a relaxing atmosphere that I even caught myself drifting a few times during my lash session! Also, just thought I'd mention that in the past I've been sensitive to certain adhesives used by other salons, but not this time! I let my technician know in advance and she explained they offer a variety of glues, primers and eye pads. I noticed that my eyes are perfectly fine after visiting ilash factory! So thank you again ilash factory- I know I'll be coming in again soon! read more

Amber G.

10 years ago

Love the Ilash Factory! This is my 4th time going and they never disappoint. All of the staff is very friendly and informative! I love how natural yet noticeable my eyelashes look. The lashes have been lasting about 3-4 weeks for me... Depends on how rough I am on them though! My second visit I mentioned they didn't last as long as the first time and they switched up the glue and they seem to be doing better. Atmosphere of the entire place is relaxed and clean. At the end of each visit you get a complimentary eyelash brush. They just implemented a reward program and once your card gets punched 6 times you get a free gift! Also if you refer someone you get half off a fill and if you refer two people you get a free fill. Would highly recommend this place to anyone! read more

Hayley M.

7 years ago

I absolutely love my extensions! I was hesitant at first to try lashes because people had told me that they damage your natural lashes. After research I found out that as long as they are applied correctly they don't at all! I'm so glad that I went to iLash Factory First! My natural lashes look fantastic and my extensions are thick and full like I wanted! I have the 3D Volumes lashes and I Love Them! They are light and fluffy and I don't even feel that they are on! I go every two weeks for a fill. Ive been to a few technicians and they all have been super helpful, knowledgeable and ask if I want to make any changes to my set! Love! read more

Adriana M.

8 years ago

I've loved every set I've had done at iLash factory, except once! For some reason, I had issues with one of my sets... I called to make an appt to fix them and they offered an adjustment to fix them at no charge. They looked through my history to see if they could figure out the problem with that specific set and they did! It's really cool (and helpful) that they keep documentation of what they use on you each time, in case you want to keep it the same or change it (or if you have an issue!) All of the employees are really nice! Violet is the greatest! I always look forward to my appointment! read more

J W.

8 years ago

My experience at iLash factory has been amazing. I don't wear a lot of makeup (typically just mascara) and was tired of having it run down my face and making me look like I have dark circles. The women there worked with me to figure out the best look for my needs so I would be comfortable and feel like I had caterpillars for eyelashes. I came in iñusing a promotion where I was able to get the Celebrity Individual at half cost and I absolutely love it. My friends complimented me afterwards saying how beautiful they were and were shocked when I told them they were extensions. ;) read more

Sheila G.

7 years ago

This place is absolutely outstanding!!! The people are friendly and welcoming and everything about it feels professional, yet warm. They have high quality products and genuinely care about their clients. I truly can't say enough good things about this place. It genuinely is a gem here that I look forward to "retreating" to every once in awhile. Well done! read more

Caitlin M.

8 years ago

I have had nothing but great experiences with everyone at iLash Factory. The staff members are kind and courteous and go out of their to way to help accommodate you. Their eyelash extensions, although pricey, are definitely worth every penny! I will keep going back here for as long as I live in Albuquerque. read more

Lynette B.

8 years ago

I've been going to Ilash factory for many year and I have always had a great experience. They're very professionals thorough when it comes to explains the procedure to new clients. If anyone is up to feeling glamorous with lashes I highly recommend ilash factory as your go to. read more

Cheyenne W.

8 years ago

I have been going to ILash Factory close to two years and I love it! The hours are flexible, I'm able to be seen by my choice of tech and the environment is super relaxing and friendly. I'm also able to change the style of my lashes every time I go in if I want too. read more

Jennifer R.

6 years ago

I have gone to Lauren for my lashes three times now and she is amazing. I keep going in with messes for her to fix and she always comes thru and never gets annoyed with my mess. Everyone there is very nice and a very clean and calm environment. Thank you guys!! read more

Anna R.

9 years ago

I love the I Lash Factory. The staff is super friendly and it is a very relaxing environment. I have been going the I lash Factory for about 6 months. My lashes always look great. I am always pleased with their service and the quality of the product. read more

Reylynne W.

8 years ago

ILash Factory has the best lash techs. I have been going to them for about 3 1/2 years and have always gotten quality service from all of them. You know your getting great service when you get at least 2-3 compliments on your lashes a week. read more

Karla D.

8 years ago

The best place in Albuquerque to get your lashes done. Personalized service for each individual. They will discuss with you how YOU like YOUR lashes. I highly recommended any of the lash techs that work there. read more

Katherine B.

8 years ago

The ILASH factory is amazing!! They know me by name, always treat me wonderfully. If I ever need to change an appointment it is really easy!! I love this place and I love my lashes!! Katherine Bennett read more

Amanda V.

10 years ago

I've been going to ILash Factory for five years and Iove my lashes. I get mine refilled every two weeks. I would never stop getting my lashes filled. Christine is great! Amanda V. read more

Erica H.

8 years ago

Good experience. Great customer service. Staff really knows lashes! I went to a spa to get my brows done and they couldn't believe how beautiful my lashes were. I'll be back! read more

Sandra B.

9 years ago

I have had my lashes done at ILash factory for 3 years now with every technician. ILash Factory and the techs are to be commended for their expertise. Great job ladies! read more

Joanna M.

10 years ago

I love eye lash extensions! ILash is the place to go to get beautiful full lashes and all their work is guaranteed. The lashes last long and I get tons of compliments! read more

Shaya B.

8 years ago

So amazing! My lashes always look awesome and the techs that do them are always so friendly and make me feel so comfortable being there! Highly highly recommend! read more

Felicia L.

8 years ago

Great energy, staff is amazing. And my lashes turned out great! Shayna is amazing ! I would recommend anyone here (: not to mention they have good availability! read more

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iLash Factory - eyelashservice - Updated July 2026

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42 reviews that are not currently recommended

iLash Factory - eyelashservice - Updated July 2026

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