EDITED TO RESPOND TO OWNER:…read more Please stop with your fabrications. You weren't there when I came in. What you think you know about this interaction was likely already twisted by your girl. I spent about 5mins with her that day - i knew what i wanted when i came in. She was the one attempting to "change my decision", when she tried to pull a bait-and-switch on me, i left your store immediately. There was no back and forth on my decision-making, none of my requests "evolved" into something different, i knew what i wanted when i called and when i came in. I wanted a basket setting w/ push back that has a flap. Polyanna was trying to upsell me with different backs where she immediately doubles the price to $850. So i said no to that immediately. I told her I just want the basket settings and push backs with the flap that she quoted $450 for. When she wouldn't honor her own quote, and still want to charge me $850, i left your store straight away. It's pretty clearly "her word against mine" here, and whoever wants to believe which side, is what it is. All I'm trying to convey is that i was able to find a reputable jeweler (Alfred Jeweler) that was able to do, what you called a "minor service" at a fair price $520 with all 14k white gold. They didn't just spit out a number in the air. They weighed the gold settings and backs in front of me before giving a final price, with all the specs i wanted. No "scrap metal" as you're trying to imply. If your settings and backs are truly priced per piece and "not by weight". Then it makes less sense why the price would go up to $850. I gave her the specific settings and backs that i wanted to purchase. She quoted me $450 total. ------------------ ORIGINAL REVIEW: Please read if you DO NOT want to get swindled by this business! I have a very specific situation, but if you make it to the end of this review, it will become clear how dishonest they can be. Be wary when doing business with Danson. I've been calling around local jewelers to get quotes for mounting 2 matching diamonds (1 carat each) that i own, into stud earrings. I've searched high and low, coz I was very specific about a few things. I was receiving quotes between $400-$500, to set my 2 diamonds into 14k white gold. Pretty consistent price anywhere i called. I'd also mention i want the basket setting, push back with the flap to avoid the earrings from drooping. These are my exact words every time i make a call. So I call Danson jewelers and spoke to this woman, Pollyanna. She said they can do that and she gave me a quote at $450. Again, pretty consistent with other shops, and she said i can even watch and wait for my earrings to be set. I thought... perfect!! Well, i show up there and she was trying to upsell me with a screw back... for $850! So I said "i just want the push back with a flap, that we talked about over the phone, that you quoted $450 for". She wouldn't honor that quote, she said it would still be $850 because of the gold prices". Mind you, we just talked over the phone an hour ago from that time... I highly doubt gold shot up that high within an hour. I have done my research, i've called and been to many jewelers before showing up to Danson. For her to double the price, without even weighing the gold settings and backs on a scale, it was quite clear what she was trying to do. One big positive that came out of this though... is that i got my amazing earrings made, by my (now) amazing jeweler - ALFRED JEWELERS in Glen Rock! I got all the specs i wanted for $520. Yes, this is with the 14k white gold, basket setting and earring backs, that Danson was trying to charge me $850 for! The owner at Alfred jewelers actually weighed the gold right there before giving me the final price. For my peace of mind, he also put my diamonds under a microscope (in front of me), took pictures of what they call a "diamond fingerprint" both in the beginning, and when i picked up, so i can confirm that they're my exact same diamonds I'm taking home. I love my new studs. Sadly, Danson is just another opportunistic business that isn't thinking about a possible long term relationship with a new client.

Quick and fair. We sold some gold jewelry and they were helpful. We even went very close to closing…read moretime on a Friday afternoon and when we called to let them know we were coming, they waited for us and were kind enough to help us out. I'd do business with them again

Best jeweler in the area! This has been my go-to place for jewelry repairs for the past 20 years…read more The service is always amazing and the price and timeframes for delivery are always fair and reasonable. Many times they can do small repairs on the spot and if they can't they tell you when the work will be ready. Though I haven't purchased a lot of jewelry here, the prices and selection are competitive with other retailers. But what sets Plaza Jewelers apart from the rest is the personal service, highly attentive and friendly staff (rare in this day and age) and the knowledge that they will stand behind their work 100%. I highly recommend this business.

I had a first time experience with Jim and the store yesterday. Amazing place! He had a jeweler on…read moresite who did a rapid repair of one piece, and Jim solved my problem with two other pieces on the spot! He's knowledgeable, friendly and makes you feel right at home. I left three other items with him two of which require custom work and I am 150% sure it will be perfect! See you soon!

Been going to Anthony Robert Jewelers for years. Reliable, fairly priced. Recommended to othersread more

Well, it was more gorgeous than expected. Thank you Anthony. I'm in love in more ways than one.read more

What a delightful shop in downtown Ridgewood! I was looking for a birthday gift for one of my best…read morefriends and Katie Diamond had so many lovely possibilities. I ended up with a pair of earrings, but I loved their selection of clothing, home accessories and art work. There is truly something for every budget! The sales associate was so incredibly helpful and beautifully wrapped up my purchase. I can't wait to come back and shop again for myself!

Customer service is above and beyond!!!…read more Backstory: I was gifted a few pieces of their demi-fine jewellery for Christmas and wanted to exchange a couple (they were great - just not 100% my style). I found some great replacements and also bought a pair of dangly earrings. Later that day when I get home, my husband pointed out I was missing one of the earrings! We look everywhere - to no avail. So I email the store a photo of the one earring I have left asking if it's possible to buy just one. Sadly they were out of stock, so I keep looking for the lost earring, without much hope. Fast forward to January 29 (a full MONTH later) and I get an email from Katie saying they got the earrings back in stock and did I still want to buy one? Y'all - I had basically given up on ever having this complete pair of earrings (that I had only had for one day ). That act alone got them a lifelong customer. Bonus that I also love the jewellery!

I putchased a beautiful gold chain with a unique white and yellow gold cross for my gf on…read moreValentine's Day. There prices are reasonable.

Excellent jewelry store, very knowledgeable and easy to deal with, bring any gold you want to…read morescrap, they are very reasonable with their pricing...

Excellent quality, unique designs I have many Devon originals. Friendly experienced staff…read more knowledgeable in Gemstones ! Best jewelers around ! Highly recommend.

Met all my needs with beautiful suggestions and fair pricing. Very friendly knowledgeable staff.read more

I go to D'or for repairs, watch batteries, and beautiful jewelry! Their service is excellent, their…read moreselection is extensive, and they offer great, honest value!

I couldn't say nicer things about Eddie and Are. They treat you like family and take a lot of pride…read morein what they do. This is a true prize of Ridgewood!

I have gone to Adrian Jewelers for years and would not even consider going to another jewelry store…read more Laura, and her staff are the most helpful and kindest staff you could ask for The prices are always reasonable and the selections are vast

Very pleasant staff & great values. Local jeweler who have a great selection & can repair all…read morewatches regardless of where you purchased. Can't wait to shop there again when in need of any jewelry.