This party store is amazing! The service was awesome, the employees are super friendly. They had…read moreeverything we needed and good high quality nick nacks. Prices were low, and the experience was incredible. We will be coming back.

From the owner: Everything to make a great party or event. From Tableware and balloons to custom printed party…read morebanners and rental table & chairs. Contact us for more info.

I have called this company on four different occasions and left messages and they NEVER return…read morephone calls. Very unprofessional.

I called to inquire about renting a beverage dispenser for a party I was having. The gal who…read moreanswered the phone was really helpful. I drove on over and rented the dispenser, which was really easy. When I returned, I rang the doorbell they tell you to ring in the back when returning items. I waited and waited and waited. I ended up going back up to the front to find out that no one was back there. No biggie but they should have the doorbell ring up front if no one is going to be back there. Pretty reasonably priced. The top of the beverage dispenser (lid area) was pretty scratched up and faded and looked a little trashy but no one seemed to notice since the beverage was pretty and poured easily. I would rent from them again.

Quick and easy trip to pick up balloons from my 13 year old daughter's birthday. Found a couple…read moreother items that I didn't intend on buying but bought anyway. Yes so see it behind the counter seem to be the only one behind the counter to help out customers this also caused problems with the idea that most people that were there were actually there to pick up balloons so.. . Not only were customers waiting to choose and pick out their balloons and also waiting for them to be filled but then had to wait even longer for the one associate to finish with the next balloon order so she could check both people out at the same time after walking the entire store I did only find 1 other associate and that seemed to be somebody facing somebody facing product.

Purchased a balloon bouquet comprising one round Mickey Mouse and several latex balloons shortly…read morebefore 10:00 AM and the Mickey (at $5.99) went flat by 1:00 PM. I should have gone with my first instinct and stuck to Safeway since I had good experiences with them in the past. A couple of employees, including the lady manning the balloons were friendly but I only distinguished the rest by uniforms. There was one customer at the checkout with three of us in line that waited and waited while the checkout line started forming. To purchase balloons, choose the latex and take to the checkout to pay before waiting at the balloon station. This was my first and only visit to Party City. I can find better items for less elsewhere and not wait around beyond any reasonable time.

Friendly service, amazing selection of party supplies, makeup, and everything else! I really…read moreenjoyed my visit!

Super cool place ! Needed a costume for a boat fire party!!…read moreGot an awesome fire cloak!!

I was excited walking into this place excited to look at decor for our wedding. We were greeted by…read moresomeone at their desk, then after asking told "linens are over there, and hurricane glasses are over there." That's all. We didn't get asked what we kind of event, who we were, and we definitely didn't get any help with pricing. There were at least 3 gals there that could have done a lot more. It just seemed like no one wanted to make a sale or be helpful. It was over all just disappointing, so we left.

Thank you for responding but I'm not sure you get a clear picture of what happened. When I picked…read moreup the chairs, I did count and I was given 25 chairs. The problem was I actually took back 35 chairs and 10 chairs were not your companies. I was told in less than an hour, your company counted ALL of your inventory and did not have any extra chairs BEFORE I came and picked up the chairs that didn't belong to you. When I picked up the chairs they all fit in my trunk but bring back some had to sit up front. My problem was I probably should not have allowed others to help me load them and when I dropped them off I should not have allowed your staff to tell me "Im good" when he didn't bother to count them. So Mike you don't have to feel sorry for me. Lesson learned. This a WARNING for others to learn from my mistake of being too trusting of your staff.

I've gotta give a shout out to Party City and their great customer service skills. We're so quick…read morewith the bad reviews and critiques of service that sometimes we need to take the time to recognize the good stuff. Went in there with something to return that I bought for a wedding almost a year ago, not expecting much but thinking maybe they'd want them back. Brand new, tags still on but of course no receipt! The gal laughed when she asked if I bought them in September and I said yeah, maybe, of 2013!! She said return policy is 30 days but I'll give you in store credit since we don't have any in stock and we need them... I was shocked! When she said the 30 day thing I knew I'd be puttin' 'em up on ebay but then she graciously returned them. Now why can't more employees look out for their customers like that?? We then proceeded to shop in the well organized, clean store. Items were stocked and available with employees on the floor to help if you needed it. Prices are great (we had just come from the Spirit Store) with really cool clearance stuff mixed right in! We're a small town with not many other places to go for this kind of stuff so it's nice that they take the time to train staff in customer service to keep customers happy, not just coming back.

I must say "Party City" doesn't sound by the name like a place I'd enjoy going to to spend my…read moremoney. But I was at Best Buy to pick up something and thought, what the heck, I should take a quick look at this place. Well, I wasn't quick at all. What a fun place! All sorts of flashy geegaws and kitsch and stuff that might be incorporated into adult art projects; board games, and kid projects up the wazoo. Not just a party supply place at all, though it's that too. And it's huge. Even some stuff I previously had to mail-order because it was lacking at Joann's or Michael's, here it was much cheaper at Party City. Really worth a visit to be acquainted with their range, to bare in mind for all future reference.

Service, massive selection of products for every sentiment, value, and event. From balloon bouquets…read moreand floral arrangements to guest books and welcome signs.

We rented a bounce house for my daughters birthday. It was perfect, the kids had a blast. Price was…read moregood, they showed up a little early, and picked up a little later so the kids got more time to jump!

Booked, confirmed, NO SHOW, No call, 21 disappointed children left waiting! Someone at the party…read moreknew the owners wife, she answered the phone and explained the owner was still in bed so he didn't answer the phone. It was NOT RAINING, yet they said he was cancelling because of rain????? Still no call to arrange refund! Don't use!!!!