My wife and I have had Image Auto, service and repair our vehicles over the past 25 years. It started on Main Street in Redwood City, and now at the location on Quarry in san Carlos. Fred is a perfect role model of a business owner. He bends over backwards to do everything to the highest standard. He's also a very good employer. The same employees have been with shop for years! He's pricing is good, and understands how important it is to get the job done in a timely manner. Image Auto is trusted !!! read more

These guys are awesome, Fred, James, and company fixed my classic car a bunch of times. They do amazing work, and seem very reasonable in costs. Bob Bottari, Redwood City read more

We've been taking our vehicles to Image Auto for many years. The owner Fred is terrific and great to deal with. In addition to working on our daily drivers he also works on our 2 classic cars. Fred is very honest and fair. read more

Fred and his team took good care of our Toyota, persistent alarm required multiple fixes and they took care of us to the finish line! Thank you read more

I cannot say enough good things about Image Auto Repair in Belmont! Fred is simply the best. I brought in my Ford Explorer with a door/alarm issue after tons of back-and-forth with a dealer, and Fred managed to fix it quickly and at half the cost. After that great experience, I brought in my wife's car to address a persistent knocking issue with the drivetrain. The dealer had given us various potential causes, with no guarantee on any particular solution, but Fred was able to diagnose and fix the issue quickly. I truly appreciate Fred's honesty and fair pricing. He made sure everything was done on time, and the cost was exactly as estimated. If you're looking for a trustworthy and skilled auto repair shop, look no further than Image Auto Repair. I highly recommend Fred and the team at Image Auto Repair! read more

The owner Fred is great he tells the truth and doesn't try and sell you some thing you don't really need we have been going to him for years since he's been in Redwood City read more

HONESTY should not be a rare quality in a mechanic but finding a good, honest mechanic can be so difficult in the Bay Area! That is why I was so happy to have found Fred and the rest of his team at Image Auto Repair in San Carlos. I have been coming here for years but it only just occurred to me that I should probably write a good yelp review for them. We have taken many of our cars to them over the years both personal and fleet and they have always treated us well and fairly. It does not matter if we come in a shiny new car, SEMA vehicle, or an old beater we are always treated well and they keep it honest! I hope they keep up their good standards as we need more mechanics like this in that area! Warning! be careful where you park when visiting. The guy in the neighboring motorcycle shop does not like you blocking his gate! :) read more

Image Auto Repair - Auto Repair Near Me - San Carlos, California

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Fred is the best! I've taken my car here a few times for oil changes and maintenance on my 2016 Ford. I recently brought it in complaining about a weird shuddering I was feeling and asked him to look into it. When I went to pick up my car he said he did feel what I was talking about, however, since there were no codes stored the diagnostic would be costly. He advised me to take it to ford since my transmission is still under warranty with them. I was floored. This is honesty and integrity and hes earned my business for life. These types of people and business practices arent very common, so when you find a place like this, never let it go. Thanks Fred! read more

I asked these folks if they could replace my Cadillac ATS CUE glass plate (damaged and scratched galore) with a new screen. (The device has not functioned for over 3 frustrating years). After providing me with the most reasonable estimate, I scheduled the appointment for 8:00 a.m. on Tuesday, January 24. At 11:00 a.m., my vehicle was ready for me to pick up with the new CUE screen. What a delightful experience. They even re-packaged the damaged screen so I could safely recycle it. Five stars plus! read more

Absolutely the best. Fred and his team have taken care of our cars for more than twenty-five years. All the way back to his Roosevelt Shell days. We have had a Ford Ranger, five Honda's, a 1954 Chevy 1500 and an Isuzu in his care. Fred and Vanessa are the best. read more

Joe and Fred were really helpful with my car and quite funny too. they did a great job on my car will definitely return

These guys are a breath of fresh air! A mechanic you can actually count on to provide an accurate assessment of your vehicle and provide services at a reasonable price. We were thrilled to have our vehicle back in no time flat. Would definitely visit again! read more

Fred diagnosed what was causing the tire warning light on the dashboard to remain on constantly. He indicated via email that it may be related to the tpms. Sure enough, he was right on the mark. He had the part on hand to replace the problem one and programmed it after installation. Work was done in minutes. He also explained how the tpms works for newer cars going forward. Great friendly knowledgeable service. Thanks, Fred read more

Image Auto (Fred) took care of me again. How often have you picked up your car and been told nothing is wrong? Newer cars need to be driven more often with all of the battery draining gadgets. I recommend and Thank them. read more

I used to work on the Oracle campus in Redwood Shores, and driving to redwood city wasn't such a big deal, however that ended. But now I make the drive from San Francisco to a car repair shop is unheard-of for someone who has island mentality (not wanting to leave the city) and hates driving. However when it comes to peace of mind, both in respect to my car, and the work done on it (safety), that of course is more important. So I make the drive, before to Redwood City where they were located and had to move due to lease ending, and now to this amazing huge building in San Carlos! Anyway the work done on my car has been brakes, tires, alignment, tune-up, smog - the usual. I've also sent many of my friends over as far as Mill Valley and San Jose. You try it out, but over all Fred and the team have been very good. Now if they can offer me Wifi, & Nespresso while waiting that would just make it perfect. :) read more

As others have written honesty, high quality workmanship, and excellant customer service has never been harder to find, look no further GO TO Image Auto. This family owned and managed business has been there for me and my family over the past 5 years. I was referred to Fred from a Classic Bronco online forum. Fred has helped with everything from clutch work, installing custom family roll cage, fabricating custom brackets, troubleshooting electrical, and general maintenance. This past year I worked with Fred on installing a 4.5 currie suspension lift, shocks, body lift, motor mount, "tummy tuck", new rear drive shaft, and mounting, balancing, and aligning my 2006 Jeep Rubicon LJ. I was so confident with Fred and his teams work that I took my newly outfitted rig on the Rubicon 3 weeks later. From driving 70+ on the highway perfectly straight and without a hint of a wobble, to tackling one of North Americas toughest offload trails, the work was flawless and worth every cent. Thank you Fred and Image Auto! Sean H read more

Image Auto Repair - 2006 Jeep Rubicon LJ 1971 Ford Bronco - Auto Repair Near Me - San Carlos, California

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Had a nail in my tire and they helped me plug it and pump it in less than 10 min. Amazing customer service!

Dishonest auto repair shop. I've taken my car there and spent thousands of dollars (enough to buy a new car) on numerous repairs and replaced just about every part of the car, yet my car would act up again in a month and hence they fixed everything but what my car needed. I was also charged $250 once for someone to replace just the side mirror that cost $50 online and took 15 minutes to do... Ridiculous. If you seem unknowledgeable about cars they will use that to their advantage. Beware of unnecessary extra work. Get a second opinion before considering expensive work here. read more

Honest people. Has my oil changed and they told me about a few other issues i may want to address at some point in the near future. No pressure. read more

Fred and team are top notch. I've brought my '69 Cadillac into Image Auto a couple of times and both experiences have been perfect. Rory replaced the main wiring harness and figured out where all the electrical issues were. I just brought it back for a fuel pump & fuel filter. Good pricing, excellent service. Highly recommended read more

We have 7 company vehicles and several personal and we take them all to Image Auto. They do a great job and are always quick on the repair with great prices. I recommend them to everyone looking for a honest dependable shop. read more

Fred and Dale are fantastic. They always fit me in, charge a fair rate, and do first class work. It is hard to find a repair shop you can trust that doesn't try to gouge. They do great service and very professional. read more

Perhaps the nicest guys in the business. I recommend them highly for their great customer service, honesty and reliability. As another reviewer said, I wish I could offer a 6th star. read more

I was traveling through when my alternator died. They fixed my car in 6 hours! And they charged a fair price. I'm not a local but if I was I would use them every time! read more

Took my car in for a transmission estimate. When I dropped off the car I was not give any paperwork nor informed that they would charge me for an estimate. I received a call from the girl at the front office telling me I needed a new transmission for $3,600.00. I told her I wasn't sure if we wanted to repair it and when I went to pick the car up, she told me the transmission came out fine on the computer (which she told me was a very good machine which cost them 10K). I felt that was a red flag since you tell me how great your computer is and my car came out fine... I needed additional information on how they knew the transmission was bad. I asked talk to the mechanic because I want more info - she went in the back and told me he was too busy to talk and just to tell me they inspected the car and that I need a new transmission. Could he have at least called me on the phone to discuss / explain ? I was charged $130.00 and never talked to anyone but the front office girl. Poor service and felt ripped off. Do not take your car there!!!!! read more

These guys are the best. Quality work done quickly and well. Have been using Image Auto for years, since Fred and Dale were in RC on Roosevelt, then Main St. and now in San Carlos. Professional, honest and friendly. read more

This is the only place we would take any of our cars. Fred and staff are the real deal. And as other reviewers have noted they are honest and totally customer focused. So glad that Rodz next door recommended them over 5 years ago. read more

I have been taking my car and a few friend's cars to Fred for a while now. I can honestly say that every experience has been outstanding. I hope he never retires... read more

Cant say enough about Image Auto! Ive been bringing my vehicles to Fred for many years since his days back at Shell in Redwood City. The service is always top notch. Most importantly, the TRUST factor and honesty allows me to drop off my vehicle and know that Im not going to be " taken to town"! Its worth my travels even with a very busy schedule for everything including oil changes and smog. Ive sent all my friends and family to Fred and have never yet herd anything negative. There is a lot to be said for a shop you would send your grandmother to, and feel comfortable! read more

My family has been using Fred's repair services since he purchased the Gasoline station at the Roosevelt Plaza many years ago. I have been using Fred since I moved back to Redwood City 15 years ago. I followed Fred (and Dale) when they moved Image Auto to downtown Redwood City and still use them in their new quarters in San Carlos. Superb quality service with home grown friendliness! read more

If there was a 6th star I would give it to them. Fred and Dale and the crew are excellent. They are professional, extremely trustworthy and always provide top notch service to my car. The customer service is excellent and they even drove me too and from my place of employment on the day my car was in their shop. Look no further when you need a auto repair shop! read more

Recently I was referred by a friend to Image Auto. I always feel more secure knowing someone has used their service and that they were satisfied. It is so hard to find a mechanic you can trust, but more so know your vehicle. Image Auto exceeded my expectations on both levels. They found the issue right away, informed me and fixed it in a reasonable amount of time. I feel they were diligent, fair and honest and would not hesitate to take my business there again. I might also add their location is so convenient as it is right around the corner from Enterprise Car Rental. read more

Great customer service. I took the car in for a smog check and oil change and ended up having a leak in the radiator. The owner called me and let me know and was quick to get it taken care of. I will definitely come back again. read more

I have be taking my car here for about 5 years. All I can say is that they do great work and are honest. Fred is an upstanding guy who listens to what you tell him and will make recommendations without being pushy, and never does work without approval. I am moving away soon and it saddens me to think I will need to find another place. Fred and Image Auto team, please keep doing a great job , thank you for all the work you have done on my car. read more

Fred and Dale are the best! They deserve more than 5 stars, my dad introduced me to them when I purchased my first vehicle. Being a young female not knowing much about vehicles they always take the time to explain everything, they have a great rate and they are very honest. They go above and beyond their services and they are quick about it. They care about your vehicle! Friendly when I come in and their new place in San Carlos is awesome! Very flexible with their schedule and will get you in! read more

Recommended by a friend to Image Auto. 1st experience was due to break line having to be replace, in order to have job done, gas tank needed to be removed. Two weeks later, vehicle is acting up, we thought it was the battery, replaced it. Then replaced fuel filter, still not working properly. Then car wont start, have it towed to Image Auto for the 2nd time, fuel pump inside the gas tank is not working. The same gas tank the shop removed to fix the break line. Now I have to pay for new fuel tank, and given a list of other issues all of a sudden wrong with the vehicle. The new issues were never an issue the 1st visit. I paid for service over the phone. Vehicle is picked up, and low on fuel. Drive to Costco in Redwood City to fill-up, gas is all over the floor, leaking out of the vehicle. Yes a new gas tank at the tune of over $800+ and gas is on the floor. When we call the shop, they try to apologize and then hung up on us......upon arrival it take them all of 5 minutes to fix what ever they forgot to do to tighten up. Oh yes and they refunded me $10 for gas & a back room full of laughs from the mechanics. And that will be the last time I visit Image Auto, or recommend anyone to this location. I paid over $2000 for 2 visit. read more